Bad /BBox

Hello folks - I am new to this forum and I have an issue we need help with.
I am the admin for my Co. who uses QuickBooks Ent 11 and we send out our pay stubs to all our employees via the built in QuickBooks web email service. We have been doing this for years and only recently have the issue ( we upgraded Qb from version 10 to 11 )
The PayStubs are automatically converted into pdf format and then sent out. Each employee gets their stub this way and they can either download the file to there PC or open it - they do need to enter a password since the pdf is password protected.
What is happening to some folks and not others ( this is what is baffling ) is that when they open the pdf after entering their password - some employees will get an Adobe Dialog box with an error that "The font LRKLXQ+TimesNewRoman contains a bad /BBox" and behind the error - I see the document opened but it looks like Morse Code with lines running it - nothing readable.
I spoke with QuickBooks at length and all they can suggest was to use Outlook to send out the Stubs -- OK good-bye - they could not help.
I spoke with Adobe Tech person who said they never saw that error and maybe each employee is using a old version of Adobe Reader! Ok - bye bye too.
I can read my stub no problem - the person next to me cannot read hers - same PC model - same Adobe Version - email client not-withstanding - the issue occurs with WebMail / Outlook clients / Thunderbird Clients etc - its a mixed bag. I cannot tell who is having the issue all the time because this week I can read my stub but next week I can't and get the error !!! and person who could not read his/her stub can now read the next one they get !!
Also - we seem to get the error only with PayStub function - and from what I can tell, it does not happen with any other report or reports that go out as pdf docs.
Don't know what else to tell - we are running QB on a Windows 2003 Server up-to-date patches etc - Adobe 9.3 installed - all is Ok with QB too on that server.
I really am hoping that someone here can help.
Right now my HRO person is printing each person's PayStub and scanning it to each employee - in PDF Format - which they have no problem opening!!
Please -- HELP!!

Same exact problem here. Went from Quickbooks Enterprise 10 to 11 this week, and sending out batchs of Customer Statements resulted in the "bad bbox" unreadable error. Generating the Statements one at a time works fine.
Intuit seems to know about the problem and is unhelpful to say the least. Thier suggestion is "don't use the features we coded into our software and sold to you, waste your entire day sitting there and create Statements one at a time". Thanks Intuit!!
http://qb4web.com/support/Articles/SLN46835
By the way, I did notice that the "Quickbooks PDF Printer" driver seemed to be missing. My Quickbooks install was using "Microsoft XPS driver" or something like that. Perhaps that is part of the problem?
I have downloaded, from Intuits website, a tool called "PDF problem finder and fixer" or something like that, and ran it.
BE AWARE that if you run this tool, it kills all Quickbooks processes running on the system without warning, so my users that we logged in and working via Terminal Sessions and otherwise got kicked off right in the middle of the day. Again, cheers Intuit.
After the tool ran (more like a DOS / Command line script) - I did have the Quickbooks PDF Printer available as a Printer. I *think* that after a Statement is printed using any given printer driver, that's the one used going forward. We are creating a big batch of Statements and hope it resolves the issue.

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Font contains a bad /BBox

Adobe Acrobat Professional 8
We are getting an error message in some pdf files stating,"The Font 'Times New Roman PS - Italic MT' contains a bad /BBox."
What is this error mean? Why does it occur? How do you fix it?

Back up all data.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and the support article linked below for instructions. If Font Book finds any issues, resolve them, then boot in safe mode* (by holding down the shift key at the startup chime) to rebuild the font caches. Boot again as usual and test.
Mac 101: Font Book
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode. In that case, after running Font Book, launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
Drag or copy — do not type — the following line into the Terminal window, then press return:
sudo atsutil databases -remove
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. After running the command, reboot as usual.

Font with bad BBox

Oftentimes, when I try to read a file in Acrobat Reader X or in Acrobat X, I get the error message the font 'LucidaGrande' contains a bad BBox.
It doesn't occur for every file (perhaps because that font is not used.)
This is more of an annoyance that a show stopper, but is there any way to fix it?
I am running Acrobat 10.1.3 on a MacBook running OS X 10.6.8.
It also occurs on my office iMac, with the same software and OS.

Same exact problem here. Went from Quickbooks Enterprise 10 to 11 this week, and sending out batchs of Customer Statements resulted in the "bad bbox" unreadable error. Generating the Statements one at a time works fine.
Intuit seems to know about the problem and is unhelpful to say the least. Thier suggestion is "don't use the features we coded into our software and sold to you, waste your entire day sitting there and create Statements one at a time". Thanks Intuit!!
http://qb4web.com/support/Articles/SLN46835
By the way, I did notice that the "Quickbooks PDF Printer" driver seemed to be missing. My Quickbooks install was using "Microsoft XPS driver" or something like that. Perhaps that is part of the problem?
I have downloaded, from Intuits website, a tool called "PDF problem finder and fixer" or something like that, and ran it.
BE AWARE that if you run this tool, it kills all Quickbooks processes running on the system without warning, so my users that we logged in and working via Terminal Sessions and otherwise got kicked off right in the middle of the day. Again, cheers Intuit.
After the tool ran (more like a DOS / Command line script) - I did have the Quickbooks PDF Printer available as a Printer. I *think* that after a Statement is printed using any given printer driver, that's the one used going forward. We are creating a big batch of Statements and hope it resolves the issue.

Adobe Pdf Reader throws "AgencyB contains Bad/bbox".

hi,
I have created pdf document in vb6 and whenever i open it with vb6 code it gives "The AgencyB contains Bad/bbox."
so, Please give me solution to sort out this problem.
thanks

i've also used other Fonts Times and Courier, but it gives the same error. If i open it without vb6 code it gets opened without error. But whenever i use acrobat reader in vb6 to view the PDF, it gives that error. Like "Acrobat may not display the page correctly. please contact who created it."
i've used 'mjwpdf.cls' to generate PDF and open it in Adobe acrobat reader.

Bad B box?

Hello,
My co worker is having another problem with her new Mac. She is creating files in Page Maker and exporting them to a PDF. Then she puts it on a zip disc and brings it to the pc to send out to the printer. When she opens the file on the PC she gets this error message, and the text prints out very messed up looking. (kerning is erratic, letters falling out of line, etc.) Any ideas? We don't get support for our Macs from IS...which is probably good since they don't know anything about them.
"The font Arial bold italic MT has a bad /BBox"
Thanks ahead of time.
Heather

Then follow these steps:
Launch the Distiller.
You first need to tell the Distiller where your fonts are. Press Command+L. Click the Add button and navigate to the folder where the fonts are that are being used. Click "Open" when you've reached the folder. That path will be added to the list. Do this for each location if the fonts are not all in the same place. If you have folders of fonts within a folder, you must also do this for subfolders separately. Click OK when they've all been added.
Choose the setting you are using to create your PDF (High Quality Print, Press Quality, etc.).
Press Command+E to call up the PDF settings for that setting. Click on the Fonts tab.
The check box for "Embed all fonts" needs to be on. It's up to you whether or not you want to turn on the check box for "Subset embedded fonts when percent of characters is less than:xxx". With it on, only those characters used in the document are embedded. Otherwise the entire font, or fonts are added. This can make a significant difference in the size of the final PDF if you used a lot of different fonts. But it works either way.
Now go to the drop down list above the left pane. Choose each folder from the drop list that contains the fonts you need. With each font, click the Add button. You can press Command+A first to select all so you only have to click Add once for that group. Repeat for each separate font location until you have added all of your fonts. Click OK.
Save this as a new setting if you want.
Create your PDF.

Error Opening Created PDF

My Grandson is filling out a PDF template provided by the BoyScouts of America (BSA) and has run into a problem when trying to open a document that he's been working on for weeks. He's using Adobe Acrobat X Pro 10.1.3
The message that he's receiving is "This document enabled extended features in ADOBE Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author of this document. (He is the author - Been updating the PDF for weeks)
He responds to continue and notices that some pages are missing. While scrolling down in the document he receives a second error which states
An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created this document to correct the problem (He is the author - Been updating the PDF for weeks)
The error states "The font GXAPFY+Helveticalnuev - Bbold contains a bad /BBox).
He can reply continue and page down. Lots of pages missing / lots of stuff messed up.
What is the solution?
Thanks from my Grandson - "A Future Eagle Scout"

Version 8 should work, but not earlier, since they did not have an internal flash player.

Problem with character set - Reports 11.1.1.4

Hi!
I have a problem with Oracle Reports 11g regarding character set configuration. The default character set WE8ISO8859P1 works, so PDF reports have a regular display except for Eastern European (EE) letters which are replaced by "¿" sign.
So, when I set any other character set in reports.sh, which would be a normal step to get EE letters, I'm always getting Greek Alphabet in PDF reports. Why Greek Alphabet?
The character sets I tried to use are: EE8ISO8859P2, UTF8 and AL32UTF8.
I changed uifont.ali and included PDF Subset with all four Arial font variants and, of course, I placed all fonts in fonts folder which is pointed by REPORTS_FONT_DIRECTORY.
In Reports Builder everything works fine, but when I have to deploy the report to the Reports Services, the problem occurs.
Also, when I've tried to execute PDF report using In-Process Reports Server (rep_wls_reports_hostnameasinst1) instead of AS Instance Reports Server (RptSvr_hostnameasinst1, which is a regular server), I'm getting Greek Alphabet in PDF reports even if the default character set is WE8ISO8859P1 in reports.sh. What is wrong with it? Where is Greek Alphabet configured?
The production environment is 64-bit Oracle Linux 5.6 with Weblogic 10.3.4 and Forms&Reports 11.1.1.4. Forms works fine with character set EE8ISO8859P2 defined in default.env file.
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Regards,
Dejan

Thank you, Denis!
Doc 300416.1 was very useful but Note 356221.1 - A Practical Methodology on Porting Reports from Windows to Unix with Different Font is actually crucial for configuring Reports on Linux.
Also, there is a bug in 11.1.1.3 and 11.1.1.4, which can be fixed using the patch ( Note 1138405.1 - PDF Reports With Font Subsetting Raises Error "Bad /Bbox" on 64-Bit Linux ).
Kind regards!

Font error message

Everytime I scroll to the last page of my FORM document I receive this error message: The font 'NFTYEM+Arial-BoldMT' contains a bad /BBox.
How do I fix this?
Thanks
Sandra

George, my new best friend - hi again!!!
Interesting you should say that. I did have to edit that last page and replace it. When I open it before it was a form and when it was turned inot a form, when it is a single page, I don't get the error message. But once its placed with the others I get it.

Error message "Font LucidaGrande contains a bad b/BBox"

I recently started getting an error message "Font LucidaGrande contains a bad b/BBox" when I attempt to open a pdf file. Obviously that font is corrupted. How do I fix it. I am running Mac OS X 10.7.4? Thanks in advance

Thanks much Robert. And I am in fact using Chrome. You've read my mind
Robert Linthicum wrote:
If you are printing to PDF from the latest version of Chrome, this is a known issue (not necessary to become an expert in font management in OS X). Chrome is embedding a bad version of LucidaGrande in generated PDF files.
A fix is in the works.

BADI for changing fields during Creation of BP in CRM

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I need to find a BADI (or other way) to default several fields during BP creation in CRM (4.0 SR1 SP9). The fields I will like to set are TAX TYPE, TAX NUMBER, TAX CATEGORY, etc.. I have found the BADI BUPA_TAX_UPDATE but i dont see any suitable parameters (structures) to changes these fields. Please advice and thanks in advance.

Hi
If you use function BUPA_NUMBERS_GET then your BP number will already be buffered and you can avoid a DB read. It may also be that the BP is not in the DB yet anyway.
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Implementing BADI MD_ADD_COL_EZPS for MD04 custom column

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I'm using BADI MD_ADD_COL_EZPS to display 3 new buttons and three new columns in MD04.
For each line item that is displayed, the custom column is filled, after the button is hit -This works fine.
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Hi Shubhendu,
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here you need to fill structure EMDEZX_USEX1 (for column 1) etc.
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Help Needed Badly | BlackBerry INC000025111306 | BlackBerry PlayBook - Tablet button does not work, almost stuck, copper under screen, seventh repair

I was really Humilitated my RIM on this Ticket whcih i rasied.
1) I bought a new tablet in last november in 2 months i had a Charger issue
2) They said this charger issue we cannot replace with new tablet and gave me a refurbished Tablet to me .
3) Which also had same charging issue and they exchanged 2 more tablets and the last tablet which was given to me by RIM have a safety concern
- 1 Small mesh of wire is poping out from the Tablet
- Power Button is very hard and its not that easy to press,
So i raised the above ticket and was esclated internally with RMA as well and i got an update from the esclation agents that we will reply back in 2 Days i waited almost 3 weeks and called 2 times in this 3 weeks for an Update asking for a new tablet so that atleast once in all i can jeep a good 1 Tablet.
But they never bothered to call me and today i called them again and RIM gave me a call back mentioning we cannot give a new tablet we can again check this tablet repair it and give it back , If we cannot repir then give a replacement new/Old tablet,
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AM i not humilitated? since after taking all these struggle tto get a good tablet i have been considered as bad.
What RIM have to say for this, I am planing to take this to Legal department to follow how i can get a justice for this.

I would have deleted this but can't find a delete?
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Error message in a BADI getting displayed in a popup instead of status bar

Hello All,
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Now, the process is automated with no human intervention. with the advent of this error message, since there is a modal dialog box waiting for a response from the user, the process is interrupted and needs human intervention.
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Error while transporting infospoke with BADI in BW7.0

Hi:
We have an infospoke with Transformation ( ie with BADI) in BI7.0.
While transporting to Quality box it gives error.
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PS: we tried transporting BADI first and then the infosoke but still its failing.
Regards!
Saniya

Hi
Check the forum link below
Transport Problems with Spokes that have BADIs
Thanks

Bad /BBox

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