Bad Image iTunes.exe  c:windows/system32\d3d8thk.dll

I started to download 4.0 for iPhone and iTunes upgrade displayed, so I clicked OK. Download was successful installed no error. Clicked to open got this message:
Bad image iTunes.exe c:windows/system32\d3d8thk.dll designed not to rum on windows or it contains an error.
Uninstalled iTunes from system. New download of iTunes still get same error message.

d3d8thk.dll
You're having trouble with one of your DirectX Windows operating system files there.
Perhaps the first thing we should try with that one is an sfc /scannow, as per:
[How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833]
Does the scannow find/repair any damage? If so, can you get iTunes to reinstall/launch now?

Similar Messages

  • Bad image iTunes.exe

    I started to download 4.0 for iPhone and iTunes upgrade displayed, so I clicked OK. Download was successful installed no error. Clicked to open got this message:
    Bad image iTunes.exe c:windows/system32\d3d8thk.dll designed not to run on windows or it contains an error.
    Uninstalled iTunes from system. New download of iTunes still get same error message.
    Any help will be greatly appreciated.

    d3d8thk.dll
    You're having trouble with one of your DirectX Windows operating system files there.
    Perhaps the first thing we should try with that one is an sfc /scannow, as per:
    [How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833]
    Does the scannow find/repair any damage? If so, can you get iTunes to reinstall/launch now?

  • TS1717 ITUNES.EXE - Bad Image.  C:\Window\System32\Softpub.dll Problem

    I have been having a problem getting into ITUNES.  my computer is giving me a Message when i launch Itunes and says
    ITUNES.EXE - Bad Image
    C:\Windows\System32\Softpub.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. 
    I have tried downloading the Softpub.dll file and tried replacing it, but my computer says I am not the trusted manager (I am the Admin on this PC and dont know why I cant change it.  if anyone can help that would be great.  Thanks....

    b noir - You are awesome!  I was having the "bad image" problem with the after downloading ITunes 10.  I also had a problem with a DEP error (as you know - data execution protection).  I tried so many things in combination to fix these problems, I am not sure which piece of your advice finally did the trick!  Regarding the bad image, I renamed the file as you recommended.  I tried downloading a new softpub.dll.  I didn't think I was successful, but there it was right where it was supposed to be.  I used the Windows Error Checking feature (right click on C Drive, properties, tools) to clean things up.  Lastly, a friend recommended using a different USB port to sync for the first time.  UREKA!  I can now sync.  Thanks for all of your suggestions, b noir!

  • Since my last windows update, whenever I open firefox I get an error message saying BAD IMAGE on the file C:\windows\system32\WRusr.dll. Can you help me?

    The message I get is the following:
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    I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

    hello, the file you have referenced appears to be part of Webroot SecureAnywhere - try to remove that software in case you have it installed on your system.

  • Windows\system32\softpub.dll is either not designed to run on windows or contains an error. how do i fix this so i can launch my itunes app

    every time I try to open itunes i get this message, C:\windows\system32\softpub.dll is either not designed to run on windows or contains an error. what should i do to fix this problem.

    I suggest that you reinstall the Microsoft Visual Studio 2010 redistributable https://www.microsoft.com/en-us/download/details.aspx?id=5555
    If you are on a 64-bit system you should also install the x64 version http://www.microsoft.com/en-us/download/details.aspx?id=13523

  • Faulting application name: w3wp.exe - and Faulting module path: C:\Windows\system32\KERNELBASE.dll

    The environment is aSharepoint2010 and ProjectServer2010we hadlast nighta crach ofapplication poolwithan error on thew3wpandkernelbase.
    We canrevivetheappbutthe firstaccess to the sitewe have thew3wpcrash.
    we did adumpand here are thedetails.
    Information 12/08/2014 15:28:45 Windows Error Reporting 1001 None
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: w3wp.exe
    P2: 7.5.7601.17514
    P3: 4ce7afa2
    P4: KERNELBASE.dll
    P5: 6.1.7601.18409
    P6: 5315a05a
    P7: c06d007e
    P8: 000000000000940d
    P9:
    P10:
    Attached files:
    These files may be available here:
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 9561bd5d-2224-11e4-9566-0050569a0110
    Report Status: 0
    Error 12/08/2014 15:28:46 Application Error 1000 (100)
    Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp:
    0x4ce7afa2
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
    Exception code: 0xc06d007e
    Fault offset: 0x000000000000940d
    Faulting process id: 0x15d0
    Faulting application start time: 0x01cfb6315831ebbb
    Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 95eaafc7-2224-11e4-9566-0050569a0110
    Warning 12/08/2014 15:28:51 WAS 5011 None
    A process serving application pool 'SharePoint Central Administration v4'
    suffered a fatal communication error with the Windows Process Activation
    Service. The process id was '2448'. The data field contains the error number
    Error 12/08/2014 15:28:51 WAS 5002 None
    Application pool 'SharePoint Central Administration v4' is being automatically
    disabled due to a series of failures in the process(es) serving that
    application pool.
    Le dump du crach donne les informations suivantes
    (990.fb4): Unknown exception - code c06d007e (first/second chance not
    available)
    KERNELBASE!RaiseException+0x39:
    000007fe`fda5940d 4881c4c8000000 add rsp,0C8h
    0:004> .loadby sos clr
    Unable to find module 'clr'
    0:004> .loadby sos clr
    Unable to find module 'clr'
    0:004> !analyze -v
    * Exception Analysis *
    GetPageUrlData failed, server returned HTTP status 404
    URL requested:
    http://watson.microsoft.com/StageOne/w3wp_exe/7_5_7601_17514/4ce7afa2/KERNELBASE_dll/6_1_7601_18409/5315a05a/c06d007e/0000940d.htm?Retriage=1
    FAULTING_IP:
    KERNELBASE!RaiseException+39
    000007fe`fda5940d 4881c4c8000000 add rsp,0C8h
    EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 000007fefda5940d (KERNELBASE!RaiseException+0x0000000000000039)
    ExceptionCode: c06d007e
    ExceptionFlags: 00000000
    NumberParameters: 1
    Parameter[0]: 000000000092e820
    DEFAULT_BUCKET_ID: APPLICATION_FAULT
    PROCESS_NAME: w3wp.exe
    ERROR_CODE: (NTSTATUS) 0xc06d007e -
    <unable code="" error="" get="" text="" to="">
    EXCEPTION_CODE: (NTSTATUS) 0xc06d007e -
    <unable code="" error="" get="" text="" to="">
    EXCEPTION_PARAMETER1: 000000000092e820
    MOD_LIST:
    <analysis>
    NTGLOBALFLAG: 0
    APPLICATION_VERIFIER_FLAGS: 0
    MANAGED_STACK: !dumpstack -EE
    OS Thread Id: 0xfb4 (4)
    Child-SP RetAddr Call Site
    FAULTING_THREAD: 0000000000000fb4
    PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT
    BUGCHECK_STR: APPLICATION_FAULT_APPLICATION_FAULT
    LAST_CONTROL_TRANSFER: from 000007fee99ed41d to 000007fefda5940d
    STACK_TEXT:
    00000000`0092e730 000007fe`e99ed41d : 00000000`00000000 00000000`00000000
    00000000`00000391 000007fe`e9b40cd0 : KERNELBASE!RaiseException+0x39
    00000000`0092e800 000007fe`e996d57f : 000007fe`e9c78e70 00000000`0092e820
    00000000`00000000 00000000`00000000 : OWSSVR!DllCanUnloadNow+0x8cfad
    00000000`0092e8b0 000007fe`e96c5244 : 00000000`0000000d 00000000`010dd4f0
    0000000f`001d000b 00000010`001a000c : OWSSVR!DllCanUnloadNow+0xd10f
    00000000`0092e920 000007fe`e96c5313 : 00000000`00000000 00000000`00328ad0
    00000000`778d4564 000007fe`e9c78e28 : OWSSVR!TerminateExtension+0x158
    00000000`0092eaa0 000007fe`e96c5379 : 00000000`0128fcd0 00000000`000000a4
    00000000`00000024 000007fe`faf11827 : OWSSVR!TerminateExtension+0x227
    00000000`0092ebf0 000007fe`e96c18d8 : 00000000`00000000 00000000`00000000
    00000000`01290840 00000000`00000021 : OWSSVR!TerminateExtension+0x28d
    00000000`0092ec20 000007fe`cf5cf94a : 00000000`00000000 00000000`01290840
    00000000`01290840 00000000`0128f800 : OWSSVR!RegisterModule+0x1c
    00000000`0092ec50 000007fe`cf5d9aa4 : 00000000`00000000 00000000`00000000
    00000000`00000000 00000000`00000000 : iiscore!VIRTUAL_MODULE::RegisterModule+0x2a
    00000000`0092ec80 000007fe`cf5daeeb : 00000000`00000078 000007fe`cf5ba944
    00000000`0128f800 000007fe`cf5e87b8 :
    iiscore!W3_SERVER::LoadModulesFromConfig+0x394
    00000000`0092eda0 000007fe`cf5dc2ff : 00000000`0128f800 000007fe`cf5e87b8
    00000000`00000000 00000000`0121fb10 :
    iiscore!W3_SERVER::InitializeGlobalModules+0x3b
    00000000`0092ede0 000007fe`cf5e234d : 00000000`0128f800 00000000`00000002
    00000000`0121fb10 00000000`0000017c : iiscore!W3_SERVER::Initialize+0xaaf
    00000000`0092f040 000007fe`cf5e2405 : 00000000`0128f6b0 00000000`00000000
    00000000`00000000 00000000`0000000c :
    iiscore!IISCORE_PROTOCOL_MANAGER::InitializeGlobals+0x1fd
    00000000`0092f2e0 000007fe`e27a9316 : 00000000`00000000 00000000`00000000
    00000000`005fa7e0 00000000`00000000 :
    iiscore!IISCORE_PROTOCOL_MANAGER::PreloadApplication+0x45
    00000000`0092f320 000007fe`e27a7dd2 : 00000000`005ff4b0 00000000`77997ef5
    00000000`0128f6b0 00000000`0021f070 :
    w3wphost!WP_IPM::HandlePreloadApplications+0xc2
    00000000`0092f370 000007fe`faf141f3 : 00000000`005ff508 00000000`00000000
    00000000`00000000 00000000`00000000 : w3wphost!WP_IPM::AcceptMessage+0x16e
    00000000`0092f3b0 00000000`77bbc251 : 00000000`00000000 00000000`003b3bf0
    00000000`00000000 00000000`0000000c : iisutil!IPM_MESSAGE_PIPE::MessagePipeCompletion+0x44f
    00000000`0092f430 00000000`77bc658c : 00000000`003b3b40 00000000`003693f0
    00000000`0092f5e8 00000000`00000000 : ntdll!RtlpTpWaitCallback+0x92
    00000000`0092f480 00000000`77bd0c56 : 00000000`0035d110 00000000`77cb45e8 00000000`00000000
    00000000`77cb4610 : ntdll!TppWaitpExecuteCallback+0x10c
    00000000`0092f4e0 00000000`779a59ed : 00000000`00000000 00000000`00000000
    00000000`00000000 00000000`00000000 : ntdll!TppWorkerThread+0x5ff
    00000000`0092f7e0 00000000`77bdc541 : 00000000`00000000 00000000`00000000
    00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
    00000000`0092f810 00000000`00000000 : 00000000`00000000 00000000`00000000
    00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
    STACK_COMMAND: ~4s; .ecxr ; kb
    FOLLOWUP_IP:
    OWSSVR!DllCanUnloadNow+8cfad
    000007fe`e99ed41d 488b442458 mov rax,qword ptr [rsp+58h]
    SYMBOL_STACK_INDEX: 1
    SYMBOL_NAME: owssvr!DllCanUnloadNow+8cfad
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: OWSSVR
    IMAGE_NAME: OWSSVR.DLL
    DEBUG_FLR_IMAGE_TIMESTAMP: 51c91cf5
    FAILURE_BUCKET_ID: APPLICATION_FAULT_c06d007e_OWSSVR.DLL!DllCanUnloadNow
    BUCKET_ID: X64_APPLICATION_FAULT_APPLICATION_FAULT_owssvr!DllCanUnloadNow+8cfad
    WATSON_STAGEONE_URL:
    http://watson.microsoft.com/StageOne/w3wp_exe/7_5_7601_17514/4ce7afa2/KERNELBASE_dll/6_1_7601_18409/5315a05a/c06d007e/0000940d.htm?Retriage=1
    Followup: MachineOwner </analysis></unable></unable>

    Hello Roland_Zeki,
    Can you check System in the Windows Log of Event Viewer? Maybe you have some logon failure for one of the services, like in this blog:
    http://www.shareesblog.com/?p=363
    - Dennis | Netherlands | Blog |
    Twitter
    Yes I have verify this point I suspected to be the origine of the problem. But no, the accounts have fixed password and are not locked. I test this point with a valide login on the server, and I reenter the login password for each app pool.

  • Windows 7 in domain Cscript.exe c:\windows\system32\Slmgr.vbs /ato = license key not found

    Hi,
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    Jan Hoedt

    Well, that works indeed. The question now is "what happened". Entering the KMS key into the client works.
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  • Windows\system32\QUARTZ.dll can't open in Windows.  Can't use Premiere Elements.

    I am looking for a way to get a solution to this error which keeps preventing me from opening my Premiere Elements 11 program.  I have previously used the program without any problems.  But last week I had a new HDD installed in my laptop (Dell Studio XPS 1640 running Windows 7 Ultimate 64-bit).  Now I can't open Premiere Elements and can't edit my videos. 
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    Hello support team,
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    Thank you so much for youer assistance
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  • C;\windows\system32\audioses.dll

    I unpluged my desktop in error. When re started the vista icon comes on and then this appears
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  • Office 365 crashing on C:\Windows\SYSTEM32\D3D10Warp.dll

    Hello experts,
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    The faulting error message appears on all the 365 component. And when I check the most recent windows update the following was installed prior was installed : 
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    I ran the the Office Config  Analyzer
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    2) complete
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    is there a way to find out the version of this and what's the latest version or maybe reinstall the version before, this possibly came through via the updates?? 

  • Loss of WiFi and in 'Event: Module' = Path: C:\Windows\System32\IWMSSvc.dll

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    Nuke the proprietary internet handlers and let Windows deal with it.
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    Task Category:  None
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    Keywords:         Classic
    User:                 N/A
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    Hi,
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    Hope this helps.
    Jeremy Wu
    TechNet Community Support

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    Here's a common solution.
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    Two things to try first
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    Please run a system file check (SFC)
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