Bad image iTunes.exe

I started to download 4.0 for iPhone and iTunes upgrade displayed, so I clicked OK. Download was successful installed no error. Clicked to open got this message:
Bad image iTunes.exe c:windows/system32\d3d8thk.dll designed not to run on windows or it contains an error.
Uninstalled iTunes from system. New download of iTunes still get same error message.
Any help will be greatly appreciated.

d3d8thk.dll
You're having trouble with one of your DirectX Windows operating system files there.
Perhaps the first thing we should try with that one is an sfc /scannow, as per:
[How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833]
Does the scannow find/repair any damage? If so, can you get iTunes to reinstall/launch now?

Similar Messages

Bad Image iTunes.exe c:windows/system32\d3d8thk.dll

I started to download 4.0 for iPhone and iTunes upgrade displayed, so I clicked OK. Download was successful installed no error. Clicked to open got this message:
Bad image iTunes.exe c:windows/system32\d3d8thk.dll designed not to rum on windows or it contains an error.
Uninstalled iTunes from system. New download of iTunes still get same error message.

d3d8thk.dll
You're having trouble with one of your DirectX Windows operating system files there.
Perhaps the first thing we should try with that one is an sfc /scannow, as per:
[How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833]
Does the scannow find/repair any damage? If so, can you get iTunes to reinstall/launch now?

TS1717 ITUNES.EXE - Bad Image. C:\Window\System32\Softpub.dll Problem

I have been having a problem getting into ITUNES. my computer is giving me a Message when i launch Itunes and says
ITUNES.EXE - Bad Image
C:\Windows\System32\Softpub.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
I have tried downloading the Softpub.dll file and tried replacing it, but my computer says I am not the trusted manager (I am the Admin on this PC and dont know why I cant change it. if anyone can help that would be great. Thanks....

b noir - You are awesome! I was having the "bad image" problem with the after downloading ITunes 10. I also had a problem with a DEP error (as you know - data execution protection). I tried so many things in combination to fix these problems, I am not sure which piece of your advice finally did the trick! Regarding the bad image, I renamed the file as you recommended. I tried downloading a new softpub.dll. I didn't think I was successful, but there it was right where it was supposed to be. I used the Windows Error Checking feature (right click on C Drive, properties, tools) to clean things up. Lastly, a friend recommended using a different USB port to sync for the first time. UREKA! I can now sync. Thanks for all of your suggestions, b noir!

My itunes won't start after the latest update, it says, "itunes.exe bad image

After I installed the lastest itunes and went to start itunes, I got an error: itunes.exe bad image. and inside the error box said, " C:\Windows\system32\dssenh.dll is either not designed to run on windows or it contains an error. Try installiing the progam again using the original installation media or contact yoour system administrator or the software vendor for support."
What to do? I have tried uninstalling it and reinstalling it numerous times. HELP!!

many thanks.
Let's try an sfc /scannow. On a Windows 7 system, see the instructions from the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

AppleSyncNotifier.exe - Bad Image after upgrading iTunes on Windows 7

The Apple update notifier alerted me a new version of iTunes was available which I installed. The system crashed during installation. Upon reboot the system wouldn't recognize the hard drive. Had to completely shut down and restart the system. Now everytime it starts up, I see an error message titled AppleSyncNotifier.exe - Bad Image with the the following description: F:\Program Files\Common Files\Apple\Mobile Device Support\bin\YSFileShim.dll is either not designed to run on Windows or it contains an error. When I try to start iTunes i receive a similar error: iTunes: iTunes.exe - Bad Image... iTunesMobileDevice.dll is either not designed to run on Windows or it contains an error. Help!

Try deleting the offending file. If it will not delete, try renaming the file or containing folder.
Then do a Repair install on Apple Mobile Device Support, hopefully this will replace the damaged file with a good one.
AMDS should be listed wherever you Install/Uninstall programs in Windows 7.

Itunes.exe bad image error

I have been trying to get iTunes up and running for months now with no luck what so ever. I'm running on Windows Vista Service Pack 2.
On opening iTunes I get the error message
'iTunes.exe - Bad Image
C:\WINDOWS\system32\softpub.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." '
After clicking Ok a window appears saying itunes has stopped working and that its trying to find a solution. only button is 'close program'. After closing the program a message appears in the bottom right of the screen saying DEP (Data Execution Protection) has closed itunes to protect my computer.
As well as this problem I have been unable to perform a windows update. It has been giving various error codes which I tried to fix using the windows Fixit programs and other fixes but both problems persisted.
I looked thorugh a lot of discussions on different forums online and have tried various things but to no avail. At first I uninstalled iTunes and reinstalled it (I have now done this around twenty times after trying different fixes) and it downloaded and installed perfectly every time but whenever I tried opeing it I would get the bad image error message.
I have also tried running system file checker (sfc scan) by running command prompt as administrator and it says
'Beggining system scan. This may take some time.
There is a system repair pending which requires a reboot to complete. restart windows and run sfc again.'
But when I restart windows and run sfc again it gives exaclty the same message. I repeated this on numerous occasions after trying other fixes but always gave the same message.
I also read that replacing the softpub.dll file in the system32 file could be a fix, so I downloaded a new file but when I tried to either rename the old one, move it or do a move and replce with the new file I was told that I couldn't because it needed the administrators permission. I am the only user and was logged in with administrators rights so don't know why it asked and when I tried to give permission it says
' Destination Folder Acces Denied
You need permission to perform this action.'
It gives the option to retry but this just produces the same message.
Any help would be massively appreciated.

Did a restart and there are a few errors and warning listed below,
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
warning 7 - Kernel-Processer-Power
The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
warning 7 - Kernel-Processer-Power
The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
error 7000 - Service Control Manager Event Log Provider
The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
warning 7044 - Service Control Manager Event Log Provider
The following service is taking more than 4 minutes to start and may have stopped responding: Avira Real-Time Protection
Contact your system administrator or service vendor for approximate startup times for this service.
If you think this service might be slowing system response or logon time, talk to your system administrator about whether the service should be disabled until the problem is identified.
You may have to restart the computer in safe mode before you can disable the service.
warning 3004 - windows defender
Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
For more information please see the following:
Not Applicable
           Scan ID: {C9F59478-26AB-4B82-BE2B-2386B5269205}
           User: BILL\Cust
           Name: Unknown
           ID:
           Severity ID:
           Category ID:
           Path Found: driver:RapportIaso;file:c:\programdata\trusteer\rapport\store\exts\rapportms\ba seline\rapportiaso.sys
           Alert Type: Unclassified software
           Detection Type:
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
From checking the times I saw the message appear just before the last two error messsages.
I have also recently run some malware software which has quarentined about 20 files and since then the speed has been getting slower and slower to the point that the last restart took 20 mins

How to solve DDE server window: itunes.exe-bad image on windows vista itunes 10.2.1.1

i got this message DDE server window: itunes.exe-bad image every time when i tried to open itunes, safary, QuickTime Player this happened when I updated itunes.

Which particular file are the messages complaining about, rock? (Precise spelling, please.)

HT203175 I cannot remove iTunes Helper .exe- Bad Image warning from my PC when it opens. Can someone help a luddite?

I receive an error message each time I start my PC. I get the I Tunes Helper.exe- Bad Image message and need to click 5 times before it goes away. I was trying to sync my I Phone with OUtlook and something happened. I am not tech-savvy.

Many thanks.
Taken at face value, you're having trouble with an Apple Mobile Device Support file there.
Let's try something relatively simple first.
Restart the PC. After you've fought your way through the error messages, go into your Uninstall a program control panel, select "Apple Mobile Device Support", and click "Repair".
Does the repair install seem to go through okay? If so, restart the PC again. Have the error messages from iTunesHelper.exe stopped?

ITunes/QuickTime "Bad Image" Error Message

Running Windows 2000 Professional on a PC. iTunes and QuickTime are loaded and had been running successfully for a long time. Suddenly, every time I try to open iTunes a box pops up titled "iTunes.exe - Bad Image," and in the box is the error message "The application or DLL C:\ProgramFiles\QuickTime\QTSystem\QuickTime.qts is not a valid Windows image. Please check this against your installation diskette." (There is no installation diskette.) I believe the first time this occurred was just after I had been prompted to download an update to QuickTime, which I did. I cannot close the error message box, neither by clicking on "OK" nor by clicking on the "X". The only way I can get rid of it is to restart the computer. Also, I cannot open iTunes. Any suggestions?

hi Sandy!
With regard to the prompt to upgrade QuickTime, I could be wrong about that, but I am almost sure that I got one of those standard "A New Version of ...... is available. Would you like to download it now?"
Okay ... sorry about that. i might well be wrong about it being unusual. i think i downloaded my 7.1 before i ever actually ran QuickTime on its own. (i was troubleshooting an itunes video sound problem i was having.) the rest of the time, i tend to get my new QTs when a new version of itunes shows up. so i guess i always upgrade before QT ever says to me that there's a new version available.
anyhoo, if you've got a standard QT 7.1 in there, we should start by doing a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Cannot connect to iTunes Bad Image Error iTunes Mobile Device dll

Help!!
ITunes exe - Bad Image
"C:\Program Files (x86)\Common Files\Apple\MobileDeviceSupport\iTunesMobileDevice.dll is either not designed to run on Windows or it contains an error.
Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
Can anyone help me please!??

If we take the error message at face value, you've got a damaged Apple Mobile Device Support program file there, carmelle.
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select Apple Mobile Device Support, and click "Repair".
Does that fix up the error message for you?

Newdev.exe Bad Image

I finally got my new iPad 2 (Wi-Fi) and haven't been able to get it to work. When I originally upgrade to iTunes 10.2, it told me there was some kind of communication error and I wouldn't be able to communicate with iPods or iPhones. I eventually uninstalled iTunes and reinstalled. I'm on Vista 64 bit, so downloaded that version.
Now when I plug in my iPad is tried to load the necessary drivers, but gives me a newdev.exe - Bad Image message. The rest of the test is:
c:\windows\system32\wpd_ci.dll is either not designed to run on Windows or it contains an error. Try installed in the program again using the original installation media or contact your system admin or the software vendor for support.
When I click OK, I get a Device installation error. A couple of times it's said it found new hardware and asked me to insert the CD that came with my iPad (which there isn't).
After waiting months to get this, I'd really like to get it up and running. Any advice? Thanks in advance...

Good gracious. Hadn't seen that one before. But since wpi_ci.dll is your Driver Setup Class Installer for portable devices, it's not too surprising that trouble with it might manifest in this way.
It's a Windows operating system file, so an sfc /scannow is worth a try, as per the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

SRM MDM Installation error :MDM Console Install.exe-Bad Image

Hi,
I have installed SRM 5.5 and need to install SRM MDM, but when i am trying to execute MDMConsole Install from GUI _CLIENTS folder getting below error.
:MDM Console Install.exe-Bad Image
The application or DLL C :\windows\~GLC0000.TMP is not a valid windows Image, Please check this against your installation deskette
I tried to execute other installables also getting same error
Please advice is something is missing
Thanks,
Jai

Thanks to all,
Downloaded the installable from maket place and it works now.
I think I tried 64 bit setup earlier
Regards,
Jai

"Acrobat.exe- Bad Image" error message, Can't open anything with Acrobat

I have Acrobat Pro 9.0
OS Windows 7
Just started having this error problem show up within the past couple weeks.
Every time I try to open a document the browser freezes up for a few minutes (and I've tried on two different browsers), wont load the page, then I get this message:
Acrobat.exe - Bad Image
C:\Program Files (x86)\Adobe\Acrobat 9.0\ Acrobat\BIB.dll is either not designed to run on Windows or it contains an error.
I have had this program for several months and never had an issue.
Haven't changed anything I can think of...
Any suggestions would be greatly appreciated!!
I also tried just opening the program directly and got the same message.

My Acrobat 9 Pro freezes constantly. Seeing a pdf inside mutiple browser is not possible. Most of the time Acrobat 9 Pro and Acrobat Reader X starts within 5 min! As soon as I do anything, the top bar that shows "File", "Edit" etc. dissapears and averything freezes! Security software with possible firewalls I've uninstalled. Un- and re-installing Acrobat doesn't change anything. I'm using MS Windows XP, running Adobe CS4. Making any pdf's is no problem. I just can't see them. I can open a pdf inside Illustrator but that goes page by page. Any help?

Updating Acrobat 9.0 causes error "Acrobat.exe - Bad Image"

Full error is:
Acrobat.exe - Bad Image
C:\Program Files (x86)\adobe\acrobat 9.0\acrobat\BIB.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
Running repair doesn't fix it, only un-installing it and re-installing from scratch. This happens on multiple machines with the same result. As soon as the update is ran it no longer opens and has the error.
I've tried manually updating it version to version starting at the first 9.1 release but I run into the same error after installing the first update. Uninstalling Acrobat after manually running the first update produced another error durring uninstallation. Error 1905.Module C:|Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\authplay.dll failed to unregister. HRESULT -2147220472. Contact your support personnel.
System is Windows 7 Enterprise 64bit running on a VDI in a box from Citrix. Version of Acrobat is Pro.
Any thoughts or ideas on this would be great, thanks.
Joel

Are you running updates from the Help menu in Acrobat or by downloading the updates. When you have problems, it is probably best to try running the updates as downloads from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows. You will need to generally install the updates in order. You would reboot after the last update.

Os windows 7 trying to install PhotoKit 2.06 in CS4 getting 'Owl Orphanage: Photoshop.exe - Bad Image. Have tried downloading Photokit from a different source - same problem. How can I get this to install please?

Has anyone had a problem installing PhotoKit 2.06 in CS4? I keep getting 'Owl Orphanage: Photoshop.exe Bad Image. I have tried installation files from 2 different sources without success. Pixel Genius suggested dropping the unzipped files directly into Plug-ins - that didn't work. Any suggestions would be appreciated.

Hi Peter
I am in touch with Pixel Genius, the plug-in developer, and so far ( this has been going on for 5 days) a solution has not been forthcoming, hence my post. The required files are shown in Windows Explorer but will not load when I fire up CS4. Previously, I ran version 1.2.4 of PhotoKIt without a problem but that was uninstalled to make way for the latest software. Pixel Genius have asked me to open up CS4 Help, System info, and send it to them which I have done. I wait in hope!
John

Bad image iTunes.exe

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