Bad itunes movie rental, book, app...can I get a refund?

Over the past few months I've had an itunes movie rental that froze and wouldn't play, a book I bought that wouldn't open (on any device, iphone, mac, or ipad), and an app that I purchased that worked a few times and now quits every time it's opened.
Is there a way to request a refund/credit for these items?

You can always ask but supposedly sales are final.
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

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