Bad iTunes sync

Hi, iTunes sync erased Pages and some important documents from my iPad 2 3G 32GB. There´s no backup I could find neither on my computer nor on iCloud. This may have occured because of previous sync with another computer, but I´m not sure about that. And then, there was no pop-up telling me it could remove data and apps (though usually is), so I didn´t expect any trouble. And yet, Apple screws it up one more time. After re-downloading Pages, there was nothing. There´s seems to be some sort of backup on iCloud (iPad tells me it´s ca. 23MB) but I can´t seem to find it when I log into my account on computer.
Any ideas how to recover these files?
Thanks a lot!

I figured out part of the problem - I had the sync set to copy "last 3 unplayed episodes", rather than "last 3 episodes".
Still, I see no way to get ad hoc episodes of podcasts (ie, from series I don't subscribe to) from the iTMS and into an iPod.
Dual 1.8 GHz G5 Tower, PB G4 1.33, G4 Cube 450 MHz Mac OS X (10.4.8)

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IPhone 4 won't back up (among other iTunes sync problems)

I've posted this issue in the iPhone forum (https://discussions.apple.com/message/18962855?ac_cid=op123456#18962855) but I'm having a series of overlapping problems related to my iPhone 4 and iTunes so I'll post here as well. Here's the long diatribe
1) 90% of the time that I try to open up the "Music/iPod app" on my iPhone, it crashes before it loads anything viewable or listenable.   5% percent of the time it simply loads an empty interface with no music. I know that there is music on there becuase the reamining 5% of the time it does work, and even when it doesn't work I can hit play on my headphone remote and listen to tracks. These symptoms are present regardless of whether I have iTunes Match turned on or off on the phone itself (yes, I'm a paid user)
     1A) During the 5% time that the Music/iPod app does work, iTunes Match, or iTunes in the Cloud, or whatever the **** ya wanna call it, doesn't work in any stable shape or predictable way.   Although I can "see" my tracks, any attempt to download them to my phone (even with WiFi connection) usually causes the phone to get confused about what it's downloaded vs what it hasn't. For example, if i choose an album and click download all, then it'll start playing the songs as they come in (sometimes with hiccups, presumably from unfinished downloads).    Fine, no problem. However, even if all song completely download as intended, I will eventually get an alert on the iphone saying "can't download track from the cloud" or "error downloading track from cloud" (I don't have this alert committed to memory so I'm paraphrasing).   When this happens and I go to the Music Store to view the download que (which is somewhat odd since I'm not buying the tracks, but I digress) ALL of the tracks that I have selected to download show a status of "waiting" even though ALL of them have actually already downloaded and I've listened to them. The only way to alleviate the neverendign cycle is to do a restart on the phone.
2) I wanted to back up my phone and do a complete restor to factory setting but I can't sync through iTunes. When I connect the phone with the USB connector, iTunes sits in a perputual state of "Syncing iPhone (Step 1 of 5)" while the never ending sync clock spins at the top of my iPhone.
     2A) If I disconnect the phone manually (pull the cord), the syncing arrows still spin. The only way to stop it is to do a restart on the phone.
     2B) I've tried deleting previous backup files and manually backing up with no success. Someone on the iPhone forum suggested manually deleting from ~/Library/Application Support/MobileSync/Backup but that path doesn't even exist on my system. Sounds like that could easily be the culprit but even a new install of iTunes isn'ts solving the problem and it raises other questions of where my backups are currently residing.
3) When the phone is connected to my laptop with the USB dock conector, iTunes says that my 32gb iPhone 4 is over capacity by 3.1gb.    However, when looking on the iPhone itself, it says that I've used 17.4GB and have 11.2 available.
Notes which may or may not be of significance:
A) I had a corrupted iTunes library on my external hard-drive a few months ago.    I don't know if this was the cause or the result of the above problems but that issue has since been taken care of. Sadly, my phone problems still persist.
B) I've just learne of the application iExplorer and was thinking of using that to address any bad iTunes library that might exist on my phone. However, because I can't back up my phone yet (see 2 and 2A above), I'm reluctant to use any third party solution just yet.   I would love to know anyone's feedback on this product however.

I just updated my iTunes to 9.2.1 and my iPhone 4 backed up just fine. Did you make sure you did a restart of you computer after update. Check in your iTunes prefs and see if you have your auto sync disabled under devices. Let me know what happens

ITunes sync hangs on Calendars

There are so many threads and discussions on this and similar that i decided to try and start fresh and provide users out there with a detailed description of my issues and how I finally resolved it. Some of my paths to resolution may have been unnecessary.
I suspect if I had simply upgraded my iPhones IOS from the get go I MOST likely would have fixed the issue then and there!!!
Suggest you read this first - then make your own call!!
Systems:
Mac Air:
- Mountain Lion v10.8.2
- MS Outlook for Mac 2011 v14.2.4 (using IMAP for several gmail a/c's and others)
- iTunes v10.7
- iCal v6.0 (1645)
N.B.: before upgrading to Outlook 2011 I experienced many bad experiences with corrupt Entourage d'bases. Net result was I set up Mac Mail to run as a background process (same IMAP connections etc) - this paranoid approach continued even after upgrading to Outlook 2011. Result - complete confidence that I have a full set of all my mail history should MS die an ugly death again!!!
iPhone 3GS
- previously running IOS v5.??
- now running IOS v6!! more on that later!!
History:
After a recent OSX upgrade and a MS update (both coincided within a few days if i recall correctly) when syncing my iPhone (running IOS v5.??) iTunes sync started to hang at Step 3: calendars.
I followed all manner of suggestions from this community and others to no avail.
So this is what I did:
Ensured Mac Mail was complete and up to date as well as backed up to Time Machine AND I generated archive copies just in case!!!
Followed the steps to completely remove MS Office.
Reinstalled MS Office from scratch.
{side note: got to last stage of install and had a really hard time completing because syncservicesagent would not die!!!! This support article resolved that and enabled me to move on ...
http://support.apple.com/kb/TS1627
"In the Terminal window, type or paste the following command on a single line:
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full
... close side note}
Here I made an error. I set up Outlook again whereas I should have thoroughly tested iPhone syncing via iTunes to iCal without Outlook in the mix.
Reset mail and calendar settings in Outlook - got it syncing with iCal again.
Plugged in iPhone - iTunes sync still hangs!!!!!!
Kick some stuff - generally vent some annoyance.
Hit iPhone software restore in iTunes and go through the process of restoring the iPhone which actually upgrades you to IOS v6 (which I wasn't ready to do but so far so good).
iTunes sync no longer hangs!!
Tested all permutations of meetings ...
from iPhone - turns up in Outlook
from Outlook - turns up on iPhone
from iCal - turns up in both
Only remaining weirdness is that whilst the iPhone and Outlook seem to be talking just fine - meetings generated in Outlook or on iPhone don't show up in iCal yet I thought iCal was the conduit!! My suspicion is it is something to do with iCal Calendars and Outlooks Categories not being compatible. Anyway's net result meetings sync between iPhone and Outlook.

Yes, I'm running ESET NOD32. I've disabled NOD temporarily but it still hangs on Calanders when syncing! Any ideas?
Many thanks. There's a couple of alternatives.
Either try the procedure in Samoreen's post:
Re: iTunes 11.1.4.62 freezes while syncing with Outlook
Or, see if you can get hold of the Eset beta addressing the problem. As Samoreen notes in another post:
ESET have a workaround for this issue. They gave me access to a test version of the HIPS module and this fixed the problem. So I could re-enable the ESET_OPTIONS environment variable (although I still consider that it's a questionable idea). I upgraded to iTunes 11.1.5.5 and there was no problem.
So maybe you should get in touch with ESET support and request the new module ? Just send a message to Marcos in the ESET forum.
Re: Outlook 2013 Calendar Sync fails with new iTunes 11.1.5.5

ITunes Sync issues: I cannot download purchased songs & the sync never finishes

Songs that are listed as Purchased in my iTunes Store account are listed in grey in iTunes on my iMac and I cannot download them again.
Also, and maybe related, since upgrading to iOS5, the iTunes sync between my desktop and iPhone 4 never ends -- it hangs on the last step, "waiting for items to copy."
Any ideas on how to resolve these problems?
What's going with Apple these days? Lots of bugs and issues. Too bad.
Thanks!

Anyone having this problem and have mcafee click on the start button type services.msc find mcaffee rediractor right click and stop works like a charm

So much for itunes syncing. Palm your move.

I would really like to know what executive at Palm thought itunes syncing was a good idea. There is an interesting story on AP about the issue. What a waste of time/resources.
link below.
http://www.google.com/hostednews/ap/article/ALeqM5gO4hyk2k4CHsa4p1yIhqRAH7gD1gD9ASNUMG0
Post relates to: Pre p100eww (Sprint)

rmingee wrote:
PDAGuy wrote:
Ok, I do agree the method in which the Pre (spoofing an ipod, etc, etc) works with iTunes should be different. But I can certainly see an arguement for a large number of folks that have ipods that also happen to have a Pre wanting to use ITunes to manage their music.
Even if you don't own any iPods, or other Apple products for that matter, but you want to use iTunes, and buy content from the iTunes store, why would Apple want to discourage that? Is all content bought from the iTunes Store DRM-protected? It's not anymore, is it? If not, I just don't understand why Apple wants to shut out a potential revenue stream. If their primary beef is the way it is accomplished right now, by spoofing iTunes, then I agree somewhat that there should be a better way. If they just don't want people who haven't bought an Apple player to use iTunes to manage their content on the Pre, even if they're willing to buy that content from them, then it's just plain arrogance and spite, and IMHO it stinks.
If content bought from the iTunes store can't be played or even be converted to be played on a Pre anyway, though, I can see Apple's side of it.
A lot of people here have been saying that Palm needs to just come up with their own content management, but I think there are a lot of people out there like PDAGuy who've been using iTunes for years, and would really rather not take the time to learn a new program, no matter how easy it is to use. I really can't blame Palm for trying to leverage that, but the way they went about it was wrong.
-- robert
I agree 100% it is a bad move on apples part. Lost revenue is just that lost. Plam should have worked with Palm, I suspect that people have tried but Apple wont allow it.
It is clear that other solutions exist that will allow people to manage music with iTunes. Palm needs work with the developers on this.

My iPhone doesn't sync to iTunes, iTunes syncs back to my phone

I tried to sync my iPhone 3G but instead of syncing all my new songs and folders to iTunes, iTunes synced back to my phone. Lost over 200 songs and all my folders. Use my phone in my fitness classes, all of my folders were set up with my songs for certain classes, at least 6 months of work got lost. Also, I have over 40 apps, non of them shows up in my iTunes store. Very frustrating
Please help, iTunes and iPhone giving me an ulcer and sleepless nights! Can I get my lost folders/songs/apps back? And how can I do that? How can I avoid this happening again?

The iPhone, like all iOS devices, is not and has never been a backup device.
If content is missing from the computer, copy it from the old computer or the backup of the old computer.
Not syncing regularly is simply asking for problems.
Devices are easily lost, stolen, or simply fail. In your case, had your device simply failed or been lost you would be out of everything.
Unfortunately, if they are not on the device or in iTunes on the computer they are gone.
The only reason syncing would cause them to "disappear" is because this is not the computer the device is synced with.
I would strongly encourage you to read the User's Guide to better understand how the device is designed to be used.

ITunes syncing my podcasts to a different iPod

We have an iMac running Mac OS X (Tiger). I have a 5G 30GB iPod and my son has a 4GB Nano. Each of us has our own account (mine is the admin. account) and our own separate music libraries in iTunes.
Once when I was working under my account, I wanted to charge his Nano's battery. When I plugged it into our Mac, I got the message stating that his iPod was synced to another account. My options were to either erase his Nano and sync it to my library or to cancel. Naturally, I selected "CANCEL". But interestingly enough, the podcasts I subscribed to started to sync to my son's Nano. Once the sync was complete, I checked my son's Nano and, sure enough, there they were.
So, not wanting my 8-year old to hear the exploits and musings of those wacky madcaps at "beer.com", I logged off my account, logged on as my son, plugged in his Nano, synced up with iTunes, deleted the podcasts from iTunes, synced up again and finally set the parental lock to disable podcasts. All is well.
Now whenever I plug in his Nano to charge it when my account is active, the same message comes up as before. When I select "CANCEL", iTunes still shows the podcasts syncing to my son's Nano but (as near as I can tell) they aren't actually getting there. I still make a habit of checking just to make sure they don't get there.
My questions are: Have I got something set wrong somewhere to cause iTunes to try to sync podcasts to my son's Nano, or is this just the way iTunes works? Why does iTunes show podcasts syncing to the Nano when I have both disabled podcasts on the Nano AND selected not to sync it to my iTunes library? Is the parental control to disable podcasts only a part of the iTunes software and not the Nano itself? In other words, can my iTunes library not tell that my son's Nano is not supposed to get podcasts, or is syncing podcasts simply based on the iTunes settings for the active account irrespective of whose iPod is plugged in at the time?
Right now it is not a big issue as all podcasts are currently disabled on his account. If he ever wanted to subscribe to some more age-appropriate podcasts, however, then I assume I'll be able to set something somewhere to keep the more adult-themed material from getting on to his Nano irrespective of whose account is active when I plug in his Nano to charge it. The other options, of course, are to only plug in his Nano to the Mac when his account is active or to charge it from a plug-in.
Thanks in advance for any help anyone can give me on this issue.
Mac OS X (10.4.9)

Sorry I forgot to ask How. Do I export the library? When I choose this my only choice is a .txt file. Or do I backup the whole library.
As much info. as possible would be appreciated
Thanks

No iTunes sync over VPN

I would like to do an iTunes sync over VPN but this doesn't work.
Has anyone ever done this?
I set up VPN service on my 10.6 server and VPN works fine, I can VPN on from an outside computer to my network w/ no issue and see my network.
When I VPN to my network on my iPad or iPhone, I get connected and the device gets an ip but I can't initiate a iTunes sync.
Was this just not meant to be? It should.

I'm working on trying to figure this out too. I have a working VPN setup. To sync itunes, I am thinking that the itunes on the remote computer must have an itunes library that points to the main itunes library on the host computer. I think I have changed my itunes library on my remote computer to the library on the host via Preferences and the Advanced tab. There is a place there to change the location of your itunes library. When I click change, I can navigate to the itunes media location on the host.
I am syncing now, and will be able to confirm the results tomorrow when I have access to the host. Hopefully the sync won't have messed something up. But, I am thinking this is working...

Anyone else having problem with RAID and iTunes syncing photos in Vista?

Hello,
For whatever reason iTunes can not load some of the photos from C drive. It can do it from D drive, though VERY slow. Both C and D are NTFS system, but C is a RAID 0 drive (implemented by hardware on motherboard, Intel 82801G controller). I just wander if this is something related to iTunes not working correctly with RAID drivers, or is it something else? I should say that ALL other programs and games working fine on this drive.
Thanks for the replies.

The problem is with Windows Vista using the NTFS file system, check out this post for the official solution. This has worked perfectly for me everytime I've tried it:
http://i.nconspicuo.us/2007/10/28/syncing-photos-to-iphone-with-windows-vista-us ing-itunes-sync-pictures-solution/

We have two iPads. mine is the first one purchased. I opened iTunes to put some photos from the Mac to my wife's iPad. I plugged in my wife's iPad. Both ipads have the same apple id and password. iTunes synced everything from my iPad to my wife's iPad. N

We have two iPads. mine is the first one purchased. I opened iTunes to put some photos from the Mac to my wife's iPad. I plugged in my wife's iPad. Both ipads have the same apple id and password. iTunes synced everything from my iPad to my wife's iPad. Now we have two identical iPads looking like mine. Everything on her ipad seems gone and replaced with mine, all her recent holiday photos, emails, settings, etc etc seem gone.
I'm toast!
Help!!
LJ

How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
 Cheers, Tom

I have a used mac computer. I want to sync and update my iphone. Currently itunes tells me that my iphone is connected to a different itunes account. How do I make itunes sync and update my phone without deleting all the current information on my phone?

I have a used mac computer. I want to sync and update my iphone. Currently itunes tells me that my iphone is connected to a different itunes account and will sync, but delete everything from my phone. How do I make itunes sync and update my phone without deleting all the current information on my phone?

Iphone will sync with one and only one cpomptuer at a time. Syncing to another will erase the current content and replace with content from the new computer. This is the design of the iphone.
It will erase the content when you sync.
Why not update from the comptuer with which you normally sync?

I have DELETED calendars showing in my iTunes Sync Calendars list!?

iMac late 2009
OSx 10.10.2
iPhone 6 Plus
iOS 8.1.3
Completely Up to Date!
no clouds involved, no calendar subscriptions.
I have had a major problem with my Calendar's calendars, which I have completely repaired using Calendar. During that process, I had to rename a number of calendars in order to keep track of what I was doing - an intermediate diagnostic step. Once I'd gotten everything right, exported all the "good" calendars to .ics files, and deleted ALL CALENDARS - both the good ones and the intermediately named ones - then imported the .ics files back into Calendar... leaving me with ONE FULL SET OF CLEAN CALENDAR data. When I open Calendars on my mac, I see 33 calendars listed on the left side of the window.
My problem now that I'm ready to put my calendars back onto my phone, is that my Calendars Library (library/calendars) still has many of the intermediate calendar files (that have NOT been DELETED) and in iTunes, the list of Calendars includes all these same intermediate calendars, as well as the new calendars that I want to transfer to my phone. I would prefer to "select" "ALL CALENDARS" but I can't do that until I can remove the calendars that were supposed to be deleted/removed in the first place. In other words, I have 33 good, clean Calendars, but there are 71 Calendars in my Calendar Library.
What are the correct steps to remove the Library/Calendars folder so that the iTunes "Sync Calendars" list only shows the 33 good calendars, and not the 38 unwanted (deleted) calendars.
What do I have to do to finish the job?

I have/had the same problem. I tried deleting all the "Library" "Calendar" preference files I could find and like others nothing worked. Like others they would just recreate themselves.
BUT, I did find the solution. Not sure which part worked, but this is what I did.
I quit all the apps, Calendar, and iTunes.
I went into the folder pointed to by job-seeker above:
               <user>
               Library
               Containers
               com.aple.CalendarAgent
               Data
               Library
               Calendars
Manually went through each cached calendar folder and looked in the info.plist for the calendar title listed below "<key>Title</key>" and deleted the parent folders of no longer existent calendars.
Then find an app called "Reminders", open it and you will find all the deleted calendars that you have deleted over the years, they seem to get cached in it, delete them and quit.
Relaunch iTunes and find the deleted calendars in question are gone.
I think you could skip all the above and just try deleting the old calendars from this Reminder app and it may work, but the above is what I did when it worked for me and I do not want to recreate the problem just to verify my theory. ;-)
Hope this helps,
Michael

Can the contact data base be overwritten by an IPad on ITunes sync?

We have two IPad minis and two IPhone5s. My wife has updated and purged msny of the hundreds of contacts on he IPad. We have one user ID. I sync her IPad and her iphone on my Mac Book Pro where the Contact file resides.
How do I overide with her IPad the resident Contact file on the Mac? Does the ITunes sync recognize the different devices and their respective Contact files?
Does the order of syncing impact what is recorded on each device?
I am trying to seperate her contact info from mine. Is that possible?
Thank you for any help and insight on solving this problem.

Did you enable your Menu and Sidebar?
Ctrl+S to view Sidebar
Ctrl+B to view Menu Bar

Contacts and calendar are not syncing? the word info is not in the selection iTunes sync menu

contacts and calendar are not syncing? the word info is not in the selection iTunes sync menu

Hey jimneeds,
Thanks for the question. This feature was discontinued with OS X Mavericks:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
What you can sync
[…] - Contacts*
*To sync this content on an iOS device using OS X Mavericks v10.9 or later, use iCloud or another cloud-based service.
Thanks,
Matt M.

ITunes Syncs Podcasts to iPhone - Podcast App only Shows 1

Hi all,
I'm experiencing an odd bug with Podcasts that I'll try to explain as succinctly as possible.
There is a local radio show that I manually download from their website and listen on the Podcasts app through my iPhone. Typcially, I download the MP3 of the daily broadcast, copy into iTunes, change the "Media Kind" to "Podcasts" and sync with my iPhone. It's worked fine for a year.
However, since doing a clean install of Mavericks and iTunes, it's been acting wacky. In this example, let's say I have 5 episodes of the radio show from last week. They're named by their air date (10-28-2013, 10-29-2013, etc.), and look fine within iTunes. When I sync them to my iPhone, I can see on the progress bar that all 5 episodes copy over. But when I open up the Podcasts app, all I see is the newest epside (11-01-2013). If I try to play that episode, it says it is playing the 11/1 episode, but it ends up playing one of the other 4 episodes.
I've tried unsyncing Podcasts through iTunes (so everything is deleted from my phone), and then synching again. Same problem. I've also tried unsyncing, deleting the Podcasts app, and then reinstalling the app. Same problem.
Any thoughts or ideas on what I should try next? Is there a cache or library file on my phone or Mac that I need to reset? Thanks!

After a lot of troubleshooting, I found a fix. It seems the newest versions of the Podcast app rely heavily on ID3 tags, so you've got to have a bare minimum of tags set in order for the app to properly recognize them.
To get started, you'll need an ID3 editor. I used this one. http://www.pa-software.com/id3editor/
Before you import the MP3 file into iTunes, open it in the ID3 Editor and adjust the following tags...
1) Starting on the "Standard" tab, make sure "Enable V2 tag" is checked, and you have something for Title, Artist, Year, Genre ("Podcast").
2) Still on the "Standard" tab, if "Enable V1 tag" is selected, go ahead and de-select it.
3) On "Extended" tab, add a date to "Released" in the following format - YYYY-MM-DD
4) On "Podcast" tab, make sure the "Enable podcast tab" box is checked. Then, enter any website under "Identifier" and "Feed." I just used http://www.google.com
After setting those tags, just click on the "Update" button, and you can now import the file into iTunes, sync with your iDevice, and the Podcasts app should stop acting a fool.

Bad iTunes sync

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