Bad photo color

Why do my Photosmart Plus B210a photos come out orange, no matter what type of paper I use?

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007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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    GB

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    This question was solved.
    View Solution.

    Here is some additional information from a previous post I wrote that explains the choices for color, photo and photo gray cartridges.
    This can be simple or complicated depending on your threshold for "best" photo's.  I will describe the various cartridges and their uses, then suggest a few options.
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    The 95 cartridge is a tri color cartridge containing cyan, magenta and yellow dye based inks.  It is suitable for printing on plain paper or photo media and can print respectable photos.  When printing graphics the 95 cartridge may be used to print black in some modes because the dot size for the 95 cartridge is smaller than the 98, so the 95 can produce better looking grayscale graphics than the 98.  
    The 99 cartridge is a photo cartridge and is swapped with the 98.  It contains light cyan, light magenta and photo black dye based inks.  Unlike the 95 cartridge the 99 cannot produce the full range of colors by itself, it must be used with a 95 color cartridge.  When printing photo's the 99/95 combination can give better results in light areas sugh as sky tones and faces.  The results may be less grainy than when using the 95 cartridge by itself.  While the 99 can be used to print text it will be a poor choice as the dye based ink is not as good on plain paper for printing text.
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    I have tried every combination of ICC profile, paper setting imaginable. Have tried printing as CMYK and RGB. Have reset preferences in Adobe software. Color issues are present in InDesign, Photoshop, and Illustrator, and the images print consistently off in all products (is purple in INDD is also purple in PSD, etc.). I have reset printer to defaults. I have tried removing color management and printing. I have tried printer diagnostics. I have tried having the printer manage color. I have tried having the application manage color. Everything prints consistently wrong.
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    Matt Schroeder
    Chief Creative Monkey
    Big Opposable Thumb
    O: (719) 373-1887
    M: (719) 761-9672
    "Intelligent Design for Evolved Marketing."
    Sent from my mobile device. Please excuse brevity and typos.

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    c) Discard unnecessary information in the file to reduce size, such as EXIF information, thumbnails etc (optional rule)
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    e) Convert to sRGB
    f) Save (with option: include color profile)
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    g) Open graphics converter
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    TIP, if it seems like a daunting task to manually convert all of the exported images (and do not forget the thumbnails), make an Action-script in Photoshop, then use the Batch feature with sub-folders etc .... . Also the graphics converter operation can be applied to include subfolders. I did this, and it works ok, but be sure to only convert YOUR images, not the other files in the structure. I also applied the same conversion to the thumbnails to simpify things and it turned out not to bad. (Can somebody make an AppleScript maybe?)
    And finally, how about iPhoto? Well, iPhoto will always export images in the color space and profile it happens to be imported with, unless you edit the image in some external editor. If you are WEB publishing "lucky", the image will come out in sRGB color space and with an sRGB color profile. And yes, I have also tried various iPhoto-WEB export plug-ins, and they also all do it wrong.
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  • Problem with photos' colors

    Hi,
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    I've created a 20 page catalog, with first and last pages for the front and back of the cover. I placed one photo on the first page and second on the last page. When I opened them earlier on in Photoshop they were matching perfectly, so I figured that it will be the same in InDesign. When I placed them in Indesign it turned out that the photo on the first page has a different color saturation (lower) than the one on the last page. It looks as if the first page was converted to CMYK and the last page was still in RGB mode (the photos were initially in RGB).
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    It sounds like you have transparency of some sort (effects, drop shadow, tranparent image?) on the front and not on the back, and that the transparency blend space is set to CMYK instead of RGB while your image is RGB.
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  • Bad photo prints on HP CP5225dn Printer

    Hey all,
    Having an issue outputting photos on my new HP Color LaserJet P5225dn printer from Adobe products. Am curious if anyone else might have run across the same issue and possibly found a solution. Here's the background information...
    Running Windows 8.1 Pro.
    HP Envy Phoenix w/Intel core i7-4770 CPU @ 3.40 GHz
    32 GB RAM
    2TB Raid 0 HD
    NVIDIA GeForce GT 640
    Spyder-profiled HP Pavilion 25xi monitors (dual setup)
    Running Adobe Creative Cloud (latest builds--issue present in prior versions, too).
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    When printing from Adobe products, any photo seems to print without the yellow color. Color swatches and vector files print correctly. This issue seems to only apply to raster images--greens print blue, browns print purple, oranges print magenta. I have had HP support out to examine hardware of printer and everything checks out.
    I have tried every combination of ICC profile, paper setting imaginable. Have tried printing as CMYK and RGB. Have reset preferences in Adobe software. Color issues are present in InDesign, Photoshop, and Illustrator, and the images print consistently off in all products (is purple in INDD is also purple in PSD, etc.). I have reset printer to defaults. I have tried removing color management and printing. I have tried printer diagnostics. I have tried having the printer manage color. I have tried having the application manage color. Everything prints consistently wrong.
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    Any ideas for troubleshooting are much appreciated. Any solutions would be fantastic.
    Matt
    Intended color
    Printed color:

    Yeah, tried printing from PDF and image issues persist. I'm not sure what's going on if everything checks out from hardware standpoint. Appreciate your suggestions though.
    Thumbs up!
    Matt Schroeder
    Chief Creative Monkey
    Big Opposable Thumb
    O: (719) 373-1887
    M: (719) 761-9672
    "Intelligent Design for Evolved Marketing."
    Sent from my mobile device. Please excuse brevity and typos.

  • Photos color shift when placed in Pages document

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    The pictures take on a slight magenta-blue cast when dropped into Pages, a cast which is not present when viewed natively in Aperture, soft proofed in Aperture, or when printed from Aperture. When I export them as JPEGs, I assign an sRGB colorspace to them; Aperture, of course, treats everything as AdobeRGB until exported. Both colorspaces present the same shift.
    A known good (third party) color-managed test JPEG shows the same effect, regardless of whether it's AdobeRGB or sRGB. Aperture and Pages are both the lastest versions.
    I can, of course, use the image sliders to compensate somewhat, but that is extra work I shouldn't need to do!
    Any help would be appreciated.

    Well, it looks as though I found my own answer. Turns out the template I was using had a color correction already added to the stock photo it used. What I didn't know is that those color corrections belong to the placeholder, not the image - when a new image is dropped in, it takes on the adjustments of the slider. I think that's kind of silly, but that's the way it works.
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