Bad redemption code

I bought Adobe Photoshop Elements 11. The Redemption code does not work. Can anyone help? I did follow the instructions exactly.

Contact sales by phone or web chat.
Mylenium

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Bad redemption code. how do I get the right code

redemption code not valid, how do I
get a valid code

Contact whoever sold it to you and inform them of the problem.

Problems downloading Photoshop 13 onto Mac, won't allow redemption code to ne typed

Please help. I have purchased Photoshop elements and premier elements 13 for my Mac. After downloading eventually (after a few failed attempts due to bad broadband signal) My Mac is asking of my redemption code ( long 6 box code on back of download card). Problem being it not allow me to type although the cursor is flashing demanding that I do? Thanks in advance

You might be looking at the serial number entry, which is obtained from processing the redemption code.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

ITunes Gift Card-testing redemption code

With a family of five active Apple and iTunes users, it's not uncommon to "find" an iTunes Gift Card in a desk drawer or tucked away on a shelf. In fact, this afternoon I found 4 such cards. Two have not been "scratched" on the back, however the other two are. Is there a way to check the redemption code to see if it has been used, or is still active, without actually redeeming the card if it is still good? Thanks!

Thank you, Dave. Yes, obviously those with "paint" are live. I had two $25 cards that had been scratched and I highly suspected that the kids in the house had redeemed them. I went to my account and logged in one card, and voila - it was redeemed for $25. Not wanting to put $50 on my account (it would take me quite a long while to burn through that many downloads), I was hoping to "test" the second card. Too bad there's no way to test it - that would be a great service modification to the iTunes store programs.

How do I generate redemption code for creative cloud?

how do I generate redemption code for creative cloud?

On October 27th 2014, you have purchased two CC (one complete &one photography) under the same Adobe ID. That is the reason you are being asked for a code because under one Adobe ID only one CC can be activated(twice).
Please contact Adobe Support or you can inbox me privately the CC order number that you would like to cancel.
You can also check if the host file has Adobe entry or not as if Adobe entries are there then also CC can ask for serial number. You can check the host by the followinh method.
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
Please refer to Creative Cloud applications ask for serial number
Hope it helps you.
Regards
Rajshree
Cannot license Illustrator CC after buying subscription

What's the life span on a creative cloud redemption code before it's null and void ( or if that even occurs)

I have a redemption code ( creative suite ) purchased earlier this year ( a gift ) . How long do I have before I have to redeem it?

Scherenschnitte it can depend on the nature of the redemption code. If it is full a full membership then there is likely no specific expiration date. You can find more details at Redemption Code Help.

My iTunes gift card's redemption code is unreadable. I tried to submit this issue through the online support but the website wouldn't allow me to attach pictures of the card. What can I do now?

I have an iTunes gift card from a parent of my student. When I tried to scratch off the back for the redemption code, the code became unreadable. I tried to submit this problem on Apple's support website and the site asked for pictures of the card (front & back). I took pictures with my iPhone and when I tried to submit it, the website said it wasn't in the right format (my pictures were saved as JPEG files). I tried all of the file extensions acceptable by the website and none worked. I called customer support (real human) and she said that she could not nothing for me since the card was not purchased from iTunes store directly and it may have been from a retailer. So there was nothing Apple could do. I find that surprising since this card has Apple's brand on it and it was a legitimate iTunes card. I can even provide the serial number but the Apple customer support didn't want to hear it. She told me to submit the question as a product feedback via their website so I did and again, I got nothing in return.
I'd like to know if anyone can help me with this issue or if I will need to throw away this $25 gift card that would otherwise be very helpful for the students in my classroom?
Thank you!
PC

When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

I purchased and downloaded Adobe Photoshop Elements 13 from Amazon and when I try to open it, it's asking for a "Redemption Code". Where do I get the that code?

When I try to open the Adobe software, it asks from the Redemption Code when on an Adobe web site. The instructions that came in the download say that this is a 24 digit code of numbers and letters. The only thing I got from Amazon was an Order Key, which is also 24 digits, but only numbers and the software didn't like that code… I walked through the steps on the Adobe web site to get my redemption code, but the final step before giving me my redemption code is to enter my redemption code… I have to enter the code for them to give me the code…??? Am I missing something??? Do I get this "Redemption Code" from Amazon, or from Adobe?

You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

HT4480 I have redemption codes for FCP from my university - how many machines can I install on?

I have redemption codes for FCP from my university - how many machines can I install on?

Do you have these codes because this will be your app? Or is this a "loan" from the school to install on your machine? Do you use your own Apple ID to redeem the code and install the app?
If it is your app, then you may install it on as many Macs as you own or have in your control.

Invalid redemption code - can't get my serial number for Adobe Acrobate XI Standard

I keep receiving a message, "The code you entered in invalid." for my redemption code. I used the number one and the small l and a zero and a capital O in my redeption number and still get the same message. How do I get the serial number so that I can download my Adobe Acrobat XI Standard program that I purchased from Best Buy today?

Hello - Is the issue still pending

I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Benjamin

How do i find the email address that my redemption code is attached to?

Hello My name is Yakira and I'm a fashion design student. My school sent out emails that had links for students to follow in order to download a free copy of Adobe Suite. I followed the instructions and Creative Cloud only allows me to use TRIAL versions of the software.
I just got off Technical Support with my school and they informed me that the email address that is attached to my redemption code is different than the email address I used to download the software in the first place.
The reason for that is because my school was recently bought by another company and the overall email address that was used with the Adobe account is not the same one that out campus uses now. Instead of telling students to use the older email address a lot of students are confused as to why they cannot access their Adobe Suite
So I have the Redemption code but I need the email address that the redemption code is linked to so that I can download everything again.
Hope my explanation was not that confusing.
Regards,
Yakira

Moving this discussion to the Adobe Creative Cloud forum.

Can I use the redemption code for more than one machine for Photoshop Elements?

I want to use the Photoshop Elements that I bought on more than one machine. Is that
possible using the Redemption Code? It says it was used with another Adobe ID.
Thanks

Hi Stover,
Typically you use the redemption code to retrieve your serial number for Elements products. The licensing for Elements allows the owner to install on two of their computers.
See these for reference:
Redemption Code Help
How many computers can I install Photoshop Elements on?
Hope that helps,
- Dave

I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?

you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

I no longer have the gift card that I entered into my iTunes account. The account shows my balance but when I go to purchase a song, it is asking for me to enter the redemption code and not applying my credit.

Some time ago, I entered a gift card into my iTunes account. I did not use it all and the balance shows up in my account. I no longer have the gift card. When I go to download a song now, it is asking for the redemption code instead of just taking the cost from the balance. What can I do?

You simply need to verify your info. Check None under the CC info.

Bad redemption code

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