Bad screen. Will Apple Store swap my hard drive into new machine?

I got my Macbook Pro 15" a week ago. Within a couple of days it developed a prominent green vertical line near the center of the screen, top to bottom. I have a meeting with a genius tonight. I assume they'll give my a whole new laptop. Can they swap out my existing hard drive to the new laptop? It's not that I have a ton of user data, it's more that I have installed boot camp and Windows 7 on the other partition and it would be pain to backup both partitions before this meeting.

So I took it to the Apple store tonight and they're going to replace the screen. They didn't have one in stock so they'll order that and it will probably arrive mid-week. Then I'll bring it back in, leave it overnight then come back again the next day. Three visits for a broken screen on a week-old laptop! I'm not too happy about that but at least I get to keep my HD.

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My mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be?

my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

My hard drive continually has the floating beach ball and will take massive time to fulfill a request. And then will not boot up...so then I have to do a restore and rebuild hard drive from a past saved time machine version. Works for a little bit...then the floating beachball comes more and more...until it will not boot up again. So then I restore from a previous time machine saved version....and again it works for a day or so ... until it happens again. Now it's happening faster and faster...so I think my hard drive is dying.

Can a local Apple store replace the hard drive in a current iMac

Can a local Apple store replace the hard drive in a current iMac or do they have to send it out to a service center for repair? I was told that the new iMacs are too difficult to service now that they are glued together and a local Apple store cannot do the repair themselves. Is this true?

i know the SSD is serviceable like all the apple products, and isn't that difficult to replace. definitely reach out to the store and find out. you should be able to call ahead and get some answers from the Genius Bar.
https://www.apple.com/retail/locator/

Will Apple Store Swap Old Model For New Model?

I have a question. Suppose you bought a brand new MacBook Pro within the last 2 weeks from an Apple Store, and new models come out, say, this week. If you took your brand new MacBook Pro back to the Apple Store, would they exchange it for free for one of the new models?
If that is indeed the case, what's the date range? Within the last 2 weeks from the date the new models come out, or perhaps even the last month?

I believe there is a 2 week grace period. There might be a restocking fee involved. Why not ask at an Apple store?

Can I backup two Apple computers to one hard drive with time machine?

I have a 2007-vintage MacBook Pro running iOSX 10.6.8 and an iMac running 10.5.8 -- Can I use a single external hard drive along with Time Machine to backup both of these computers without any problems? The hard drive has already been backing up the iMac for a few weeks now and the SeaGate drive had to be reformatted to do that. How will I be able to separate the information saved on the hard drive to know which computer is which? (i.e., how "smart" is Time Machine's file structuring when it makes a backup?)

Do you mean you want to connect a USB drive to the TC? If so, it will recognize a disk formatted in FAT32, but not ExFAT or NTFS.
If you mean you want a Windoze-like partition on the TC's internal HD, that's a bit trickier, since it can't be partitioned. But you could create a disk image on it via Disk Utility, formatted MS-DOS (FAT) aka FAT32, or ExFAT (I'm not entirely sure if ExFAT would work in a disk image there, but it might.)

Swapping multiple hard drives for Time Machine backups

I would like to always have one external hard drive attached to my iMac for Time Machine backups, and another external hard drive off site - periodically swapping the two. The though is that if there is fire or theft, it won't help to have a hard drive onsite attached to the computer, because both the iMac and the hard drive could be lost.
Is Time Machine smart enough to allow me to configure two drives, so that whenever I plug in one of the drives, it can figure out what needs to be backed up?

I do the same thing, but I have to tell Time Machine each time I switch hard drives. I have not figured out a way to automate it. Might be better left manual.
B

Old hard drive into new iMac

My old iMac (G5, no iSight) recently died. Of course, it had been a long time since I had backed up any of my data. The genius at the Apple store looked at it and said the motherboard burned out, but the hard drive was probably still good. While there I purchased a new iMac (iMac 3.06 GHz Intel Core 2 Duo, 24" display).
My question is... What is the simplest way, if any, to transfer data from my old hard drive onto my new iMac? The genius told me there was something I could buy to turn it into an external hard drive with a USB or Firewire connection, but he did not know the specifics.
Thanks in advance for any ideas!
JCG

Hi JCG
Stuffing the old HD in an External Drive Enclosure is probably the best way to go, because you have a choice of USB/400/800 combination's and it protects the drive. A slightly less expensive NewerTech USB 2.0 Universal Drive Adapter could also be used to transfer data between the old drive and new iMac.
http://eshop.macsales.com/item/Newer%20Technology/U2NV2SPATA/
Dennis

Beachball and hanging after putting old hard drive into new MacBook Pro

Hi there,
I really hope to find some help here.
The situation:
I had a MacBook Pro Early 2008 running Lion (10.7.5) until it died about a week ago (mainboard broken).
In this old Macbook Pro I had two hard drives: 128GB SSD and 1TB SATA 5400.
I bought a second hand MacBook Pro Late 2011 on ebay and upgraded the Ram to 16 GB.
Then I put the two hard drives in the new MacBook Pro Late 2011.
The Macbook is super fast and very responsive but every couple of minutes it is hanging for a few seconds or I get a beachball randomly.
This can happen in Finder, Google Chrome, Adobe Dreamweaver, basically anytime using any software.
I tried to create a new account and see if the problem persists. And yes, it does.
I tested the hard drives (disk utility) and the Ram (memtest/terminal) and all is ok with this.
The Macbook Pro Late 2011 comes with a 256 GB SSD and an empty slot for the second hard drive. The Macbook seems to function normal when using the 256GB SSD with Lion installed.
Unfortunately my external backup hard drive is not working anymore so I can't restore from there.
What do you recommend? Would it make sense to make a backup now, take out the 128GB and put in the 256 GB hard drive?
Please advice!
Thanks for any kind of help in advance!
Chris

I know people that have been doing things for longer than 10 years and they know jack. Formatting the HD is not really good "advice" in this situation.
I'm not cocksure - you just think I am because I'm disagreeing with you opinion, which you believe to be sacred (because you've been commenting for 10 years?).
So I thank you sir for your opinion but I certainly do not need your luck.
Later.

Will Apple stores in Germany replace your iPhone if there is internal hard drive problems from a phone from the US. I am studying abroad and won't be home until December

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Bad screen. Will Apple Store swap my hard drive into new machine?

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