Bad service HP with license code windows 8

Question

I have bought a all in one 23 F210ED in august last year.
I never changed anything in it.
Now i get when i install the recovery from HP, that i am not activated ?
I called HP for it, and everytime they will call me back, what they do not do.
So i to call HP  myself several times it costs me 0,10 euro cent per minute the amounbt is now already over 30 euro !
And every time they have to ask another collague abou it, pleae wait etc.
And finally because HP was not calling back everytime what they promised , with a solution.
I called Microsoft myself and they said . HP is using a oem version of windows 8, they have to make it work.
But after pushing from my side, they did the activation by phone.
And i have now a contact person with MS that will do that for me when i call him.
But this is not the way normally he said.
HP has to get the solution to this problem.
Like a new key.
But you allready understand i do not get a new key from HP.
Because they blame it on MS.
So now my money is gone, and i still have to call MS to activate it.
Custumer service finally called me on the phone after a letter i wrote to HP Netherlands.
And pointed me out to the warranty rules.
Yeah right.
Bad bad service from HP.
For me never again HP.

Answer 1

I have received an email,
but i see nothing else then this ?
Hello Awil25,You have 1 update for your HP Support Forum Subscriptions.
Subscription to Topic: Bad service HP with license code windows 8(1 Update)
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Subject:   Re: Bad service HP with license code windows 8Author: george-p (Moderator) Date: 03-06-2014 09:51 AMView
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What must i do with that ?