Bad Software Update: Creative Media Explorer 6.21.08 Software Pack for

I've just tried installing the 9 April update for the Zen Vision:M 30GB - the Creative Media Explorer 6.2.08 Software Pack for the Zen Vision:M30 and 60 GB. This is supposed to run under Vista. Well, it launches fine, but someone forgot to put the install dialogue as the top-level window in the installshield. The dialogue is hopelessly trapped behind the snazzy Creative background screen - it's not a separate application, so there's no way to switch it to the front. If you kill off the upgrade in task manager, you can see the dialogue for a few seconds, then it dies as well. Creative - can you please pull this back and repackage it so that it actually works? Thanks!

Hi,
I have a similar problem with my 8gb?zen. On installation of the sen media explorer I get the error message "Microsoft(C) Register Server has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Installation completes but media explorer is not installed. As mentioned it doesnt mean the end of the player but it's nice to have full functionality from your new product. The price paid for these players, I think the least we can expect is a working suite of software. Actually, customer service gave up on me and said it is a Vista issue and they have not heard of such a problem before. Hmmmm, unlikely, unless my Vista 32bit (recently installed) configuration is unique.... and you don't exist.?I think they only way to get a solution is if others who have a similar issue post here. Hopefully some genius will figure it out, or Creative will address the issue. Mat

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    <SPAN class=time_text>
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