Bad USB Port on MacBook Pro
I bought a new MacBook Pro two weeks ago. Today, one of the USB ports went dead. Is there a fix short of sending it back?
You could try a restart, a SMC reset, and a PRAM reset and see if it comes back:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
USB ports can shut down to prevent permanent damage if something tries to draw too much current, so the USB port may come back. If it does not, there could be an underlying hardware problem, and you likely would have to send it off for that.
Good luck!
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USB Ports on Macbook Pro (Late 2011) no longer working...
Hey all,
I know there are numurous posts on this but none have seemed to help me.
Today both of my USB ports have stopped working. Two months ago the one next to the thunderbolt port would go in and out and today both of them just don't work at all except to supply power. I can still charge my phone with them but thats it, nothing is recognized when I plug it in.
I've tried the PRAM reset, the SMC reset, manual reset, regular reset, updating the OSX to the latest and nothing has helped. I've read I might have to replace the logic board but I really hope I don't have to resort to that.
I've posted the reports from the System Information and an app called Etrecheck. Hopefully someone will be able to pinpoint the issue.
System Information
USB Hi-Speed Bus:
Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x1c2d
PCI Revision ID: 0x0005
PCI Vendor ID: 0x8086
Bus Number: 0xfa
FaceTime HD Camera (Built-in):
Product ID: 0x8509
Vendor ID: 0x05ac (Apple Inc.)
Version: 5.16
Serial Number: CC2BA30DEXDG6LL0
Speed: Up to 480 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa200000 / 3
Current Available (mA): 500
Current Required (mA): 500
Hub:
Product ID: 0x2513
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0xfa100000 / 2
Current Available (mA): 500
Current Required (mA): 2
BRCM2070 Hub:
Product ID: 0x4500
Vendor ID: 0x0a5c (Broadcom Corp.)
Version: 1.00
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa110000 / 5
Current Available (mA): 500
Current Required (mA): 94
Bluetooth USB Host Controller:
Product ID: 0x821a
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.42
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa113000 / 8
Current Available (mA): 500
Current Required (mA): 0
Apple Internal Keyboard / Trackpad:
Product ID: 0x0252
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.18
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfa120000 / 4
Current Available (mA): 500
Current Required (mA): 40
USB Hi-Speed Bus:
Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x1c26
PCI Revision ID: 0x0005
PCI Vendor ID: 0x8086
Bus Number: 0xfd
Hub:
Product ID: 0x2513
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0xfd100000 / 2
Current Available (mA): 500
Current Required (mA): 2
IR Receiver:
Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.16
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple Computer, Inc.
Location ID: 0xfd110000 / 3
Current Available (mA): 500
Current Required (mA): 100
EtreCheck Information
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:26:0
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (234.19 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.squirrels.driver.AirParrotSpeakers (1.7)
com.squirrels.airparrot.framebuffer (3)
com.protech.NoSleep (1.3.3)
com.jft.driver.PdaNetDrv (1.0.64)
com.Cycling74.driver.Soundflower (1.6.2)
Problem System Launch Daemons:
[loaded] com.jft.PdaNetMac.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.mice.360Daemon.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.protech.NoSleep.plist
[loaded] net.culater.SIMBL.Agent.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
[not loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
PdaNetMac
Spotify
iTunesHelper
SIMBL Agent
VMware Fusion Helper
Android File Transfer Agent
Dropbox
VMware Fusion Start Menu
NIHardwareAgent
Content Manager Assistant
3rd Party Preference Panes:
Flash Player
Native Instruments USB Audio
NoSleep
XBox 360 Controllers
Internet Plug-ins:
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuakeLivePlugin.plugin
QuickTime Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
KickStartPlugIn64.plugin
RealPlayer Plugin.plugin
Bad Fonts:
None
Top Processes by CPU:
13% Google Chrome
7% WindowServer
3% EtreCheck
2% hidd
1% fontd
0% coreservicesd
0% ps
0% Dropbox
0% mds
0% CMA
Top Processes by Memory:
287 MB firefox
131 MB Google Chrome
82 MB App Store
66 MB Dropbox
57 MB mds
49 MB WindowServer
43 MB Google Chrome Helper
41 MB Finder
33 MB Dock
25 MB loginwindow
Virtual Memory Statistics
4.89 GB Free RAM
1.69 GB Active RAM
238 MB Inactive RAM
1.18 GB Wired RAM
443 MB Page-ins
0 B Page-outsThanks for the response,
1. I live in Atlanta, close enough to an Apple store. But I just know that going there will probably mean I'll have to get the logic board replaced.
2. The only thing I noticed before the first USB port started acting funny was that my battery status changed to "Service Battery". I plan on replacing it this week too.
3. Nope only difference is that my battery drains kind of fast. After about 3-4 hours of my normal usuage with it (Internet, music, videos, and sometimes using Logic) it will be time to hook up the charger.
Would replacing the battery do anything? I'm not thinking it would but figure it'd be worth a shot since I've got to replace it anyway.
And to goofyziggy,
I too noticed that most people who had this problem had some version of OSX 10.8.x -
Need help one USB Port on MacBook Pro not working
Its been a weak now and im getting tired of my MacBook pro USB not reading anything.. It wont read/connect usb drives, IPods/IPhones/IPads, and Android phones. I have tried the PRAM and SMC resets and nothing has worked i even left my Macbook pro off for a whole day. ITS ONLY ONE PORT NOT WORKING, i took it to bestbuy because its closest to me but geek squad just did what i explained above and told me get a USB hub and NO! i want to fix this issue... Anyone has had this happen can you let me know if its because the USB port is no longer working or a software issue... Also i keep getting this notification telling me USB devices disabled draining to much power but i have nothing connected!!
ps- my MacBook Pro is getting very hot fast and it happens when im not even using it, i get home and it very hot could there be another hardware failure i dont leave applications open when i sleep it.It sounds like you might have a hardware problem. Your best bet is to go to the Genius Bar. The evaluation is free, and they'll fix it if you're under Applecare. Back up your stuff first though.
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Just one USB port on MacBook Pro 15"
Hi, I just got a MacBook Pro 15" 2.33GHz. I may be silly but I find it has only one USB port! This is killing me because I need at least two USB port to connect my mouse and iPhone. Do I missed something?
Thanks,
ffBoth USB ports are on the left side, right next to each other.
Maybe you have too many things plunged in and you can't see it or something is covering it up. Reminds me of this:
http://discussions.apple.com/thread.jspa?threadID=2058048&tstart=0 -
One of the USB ports on MacBook Pro does not work.
Hi,
I purchased a MacBook Pro in Jan '11. Both the USB ports on the laptop were working fine. Recently, I have noticed, any external device connected to the USB port, towards the battery side does not recognize the connection.
Any solutions ?. Is this defect covered under warranty ?.
Regards
Anil MadanAnil,
Try resetting the SMC.
SMC RESET
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
Usb port on MacBook Pro stopped working
A usb port has stopped working. How to repair.
I would do another SMC reset. If nothing changes you should take the computer in to an Apple store for a free diagnostic. You should make an appointment.
http://www.apple.com/retail/geniusbar/ -
Cannot get iPad 2 charged beyond 1%. All charging ports tried: AC adapter(s), USB 2 port on MacBook Pro. ITunes shows iPad only for a few seconds. iPad displays alternately: Apple logo, battery w/slim red band, then battery w/1% charged information. How can I get it to charge beyond 1% so I can proceed to troubleshoot?
I have had your exact problem with my old 3GS, now I cannot even get it to turn on, I still see that it is supposed to be charging though, but it never charges any so it seems.
I replaced the Lower Dock Connector Assembly back when it still charged while hooked to my PC, and it found it made no real difference.
http://www.amazon.com/gp/product/B003Y5YXLK/ref=oh_details_o05_s00_i00?ie=UTF8&p sc=1
At this point I am not sure if I should replace the battery and hope for the best, or just junk the phone, I cannot really sell it if I cannot reset it... -
Which USB hub is a USB 2 on macbook pro?
Which USB hub is a USB 2 on macbook pro?
A "USB hub" is a separate device that connects to a computer's UBS port. Like this
http://eshop.macsales.com/item/Newer%20Technology/USB2HB7PRO/
If you are asking about a MacBook's USB port, recent MacBooks have USB 3.0. Older models have USB 2.0. -
I have plugged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?
if the device I connected have caused this, shouldn't the macbook itself have some type of protection that should prevent this from happening.
because when I took it to an apple certified maintenance shop, the guy said that now it could only run while connected to the power. it won't run on batteries. and that I have to change the motherboard.
can I just replace the damaged part only, would apple consider this as a design issue and they could pay for it, or should I just buy a new motherboard for 800$.
Help.BB1B2,
The problem is in finding a tech shop that will/can do board level repairs on Macs. They are few. And I certainly wouldn't spend $800 on a new logic board - I would replace the computer if I had to pay that much!
You could call around to a few repair shops and see if they feel competent to isolate the problem and do a board level repair - but I'm afraid, in the end, that your search will be futile.
Sorry,
Clinton -
Using Thinkpad Trackpoint USB Keyboard with MacBook Pro, Air, Retina (with pictures)
The purpose of this discussion thread is to:
(1) Get community thoughts around using alternative and complimentary mousing approaches with MacBooks
(2) To share a current and searchable set of resources for those interested in leveraging a best-of-both-worlds approach for using a non-Apple Trackpoint Keyboard with an Apple MacBook.
(3) To level-set the fact that a Thinkpad Trackpoint USB Keyboard works with MacBooks automatically and instantly out-of-the-box.
Note: I created this discussion because I found that all the other discussion threads related to using a Thinkpad Trackpoint Keyboard with MacBooks were archived and therefore I could not post my thoughts there.
I have been using MacBooks for 3+ years now. Airs, Pros, Retinas etc. I LOVE the built-in MacBook Apple Trackpad. It is wonderful. Apple has no equal as far as Trackpads go.
In addition, I have been using the Thinkpad Trackpoint USB Keyboard with my MacBooks for ~2 years, and below is why I have found BOTH the Apple Trackpad and Thinkpad Trackpoint to be great.
The Trackpoint and Trackpad both have their sweet spots. Personally I use the built-in Apple Trackpad on my MacBooks when I'm using my MacBook for less than 1 hour, loosely speaking. If I am going to be heads-down for more than 1 hr writing, reading, surfing, graphic designing, programming, workshop facilitating, teaching, mindmapping, presenting, demoing, etc. then I pull out my "Lenovo Thinkpad USB Keyboard with Trackpoint (55Y9003) > https://www.google.com/search?&q=lenovo+thinkpad+trackpoint+usb+keyboard
I know many will laugh at me for using a Thinkpad Trackpoint Keyboard with a MacBook... Keeping an open mind, let's just agree that there is historical precedence for alternative mousing devices. If I could only choose one, I would use the Apple MacBook built-in Trackpad exclusively, however with alternatives come potential benefits. Keep in mind that Apple, Microsoft, Logitech and many other companies make millions of dollars each year providing alternative peripheral devices for computers, and mousing is no exception. Regardless, I just want to share my positive experiences using both. :-)
Why should you care? For *some* people the following is true and meaningful. The Trackpoint (the little red eraser head stick thingy) in the midle of the keyboard enables useful and unique dynamics/use-cases, including:
You don't have to take your hand(s) off the keyboard to mouse
You can independantly click without accidentally moving the mouse (Yes I know some people don't have issues with this)
You don't run out of finger-gesture runway when you're moving your mouse across the screen (I know this is a gray area for some people)
For mouse-movement-heavy applications (e.g. Graphics, drawing, etc.) the Trackpoint *is at times* more exacting
Below I share some pictures (which I know *look* ridiculous to some people, but none-the-less help demystify what this looks like. And, while ridiculous looking, it is actually quite thin and elegant once you get over the initial shock of seeing these two diverse technologies combined in this way.
Rest assured, the keyboard shown below (google "55Y9003") is VERY light, thin and fits in almost any laptop case/backpack easily so it is not a big deal to carry it, if you work on-the-go. In addition:
It is UNCANNY how well it fits on top of the keyboard space of all MacBooks.
It fits perfectly around the corners of the MacBook Pro/Air/Retina keyboard
Note: I took one of the 5 rubber feet/pads off the bottom of my keyboard, the one in the middle
Lastly, you can actually use the built-in Apple Trackpad at the SAME TIME as the Trackpoint Keyboard.
It is quite a nice best-of-both-worlds approach for people that like the benefits of the "Why should you care?" use cases above.
Please reply and comment with your thoughts and please let's keep it positive, constructive and friendly :-)
Pictures Below:
My two Retina MBPs, one with and one without the keyboard, so you can easily see the difference. (As if you wouldn't)
A slightly closer-up shot of just the RMBP with the Trackpoint Keyboard on top
Please reply and comment with your thoughts and please let's keep it positive, constructive and friendly :-)Newer Bluetooth version of the ThinkPad External Trackpoint Keyboard available...
The new version is smaller, so you can use your MacBook Trackpad at the same time as your Trackpoint keyboard.
Here is the Lenovo model/Part Number# 0B47190
Here is a picture of what it looks like:
Note: Just like the older larger USB model keyboard, there is a rubbery footpad in the middle of the bottom of the keyboard that I just peeled off. Otherwise, it makes the "H" key press accidentally under-neath the keyboard. Once I took that off, it fit perfectly over and around the built-in MacBook keyboard, so I can optionally put it on top of my MacBook for easy typing. :-) -
Photoshop is lagging really badly in my 13in Macbook Pro.
Photoshop is lagging really badly in my 13in Macbook Pro. Simple operations like selecting a tool, or just any click take up to 5min to complete. I looked in the force quit menu and it tells me that the program is not responding. I tried re-starting my laptop, even uninstalling the program. When I installed it again the problem got worse as when it loads the rainbow wheel shows up, not letting me do anything. Currently I'm on the trial version. Maybe the problem will fix itself if I buy a plan?
Not really. You have to look at things.
System requirements | Photoshop to start with. See how your Macbook measures up
Verify your disk and Repair Permissions with disk utility.
Be sure you are updated to 2014.2.2
Then see if there are bad fonts or third party plugins.
Here's a troubleshooting guide for this: Photoshop: Basic Troubleshooting steps to fix most issues -
What is the resolution of s/pdif optical port on macbook pro
what is the resolution of s/pdif optical port on macbook pro retina 13 2014?
*I just verified this with Apple.*
+Buying Movies has the lowest resolution.+
+The resolution is 640 by up to 480 pixels+
+For renting and viewing directly from Apple TV+
+Wide screen Apple TV format+
+Resolution: 720 by up to 480 pixels+
+Audio: Stereo (some include Dolby Pro-Logic II Surround)+
+Rentals in HD are,+
+Resolution: 1280 by up to 720 pixels+
+Audio: Dolby Digital Surround 5.1 and stereo+
+For renting (this is the same for movies you BUY too) from a computer and viewing on a computer, iPod, iPhone, or Apple TV+
+iTunes format+
+Resolution: 640 by up to 480 pixels+
+Audio: Stereo+
All in All - I think we need to keep an eye on what the Vudu box is doing. We will never know what the studio's contacts say, but we can compare what the Vudu box is doing to see if Apple is falling behind.
Apple really needs to push HD. The Vudu box allows you to download HD movies – why can’t Apple? I know Apple is concern about confusing its customers. I do think HD buyers of content understand the limitations of iPhone and iPods. Apple can sell you an HD movie then allows you to down convert via iTunes if you choose too. Then this will allow you to play it on your iPod/iPhone and save Apple in its bandwidth from having you download two files, (one HD, one for iPod/iPhone). Also the DRM will still be in place, so everyone will be happy.
Message was edited by: Greg Vrchoticky
Message was edited by: Greg Vrchoticky -
HDMI port on Macbook Pro suddenly stopped working. How much is it to fix?
HDMI port on Macbook pro suddenly stopped working. Is it expensive to fix?
No one here can tell you what the prices are to repair things. We are just users such as yourself.
What makes you think your HDMI port is dead?
You can take it to a Genius Bar for a FREE diagnosis, make an appointment first.
http://www.apple.com/retail/geniusbar
Also check system preferences/Displays make sure that you have all the correct settings.
Check that the cable you are using is good.
Make sure the display you are connecting to is set correctly.
Check here:
http://support.apple.com/kb/ht1573
Try resettind SMC:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
. RESET PRAM:
Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
Release the keys.
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