Balky, frozen mouse and keyboard

Since installing OS 10.4.6, my USB keyboard and mouse quickly bog down, coming to a halt altogether. The mouse starts out as responsive as usual, but soon stops tracking adequately. The feel is as if the mouse is "bogged down" with too many instructions. I can unplug the USB cable to the keyboard and mouse and the problem will go away for a very short while, but then it is soon back. I can use a tablet stylus with absolutely no problem. Does anyone know what's going on here? It's extremely aggravating.

Same thing is now happening to me ... it created a problem
where there wasn't one before.
Sorry to hear it, Steven. No solution from anyone anywhere, so I assume we are the few that experience this and we have no recourse but to wait for the next patch/update. I hope someone from Apple is monitoring these discussions closely, because this problem makes me want to chuck my entire system. I have found that unplugging and re-plugging the USB cable (it's in a factory-installed, direct USB socket) will clear the clog temporarily. I updated the driver for my Wacom tablet, so I can mouse around with that. I can't enter anything from the keyboard when that USB cable gets clogged. Anyone else out there have mouse and keyboard stoppage issues? HELP!
Daemon

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T400 - frozen mouse and keyboard after waking from standby

I'm experiencing a very annoying problem on my T400 with Win XP Professional SP3: around 75% of the time, when I wake up my T400 from standby mode, the mouse and keyboard don't work. Actually what happens is one of these situations:
1) Neither keyboard nor mouse (stick and pad) respond - Ctrl-Alt-Del to enter username/password is not registered, I can't log into Windows
2) Keyboard works (I can log into windows) but mouse doesn't respond
I have to close the laptop to standby and re-open, repeatedly, until it finally works. Though one interesting aspect is that if I have external USB keyboard and mouse plugged in, they always work.
Anyone have any ideas? Thank you in advance!

Hello jsolomin and welcome to community,
Kindly update the BIOS and then check if the issue gets resolved.
BIOS Update (Bootable CD)
BIOS update utility for Windows 32-bit
BIOS update utility for Windows 64-bit
Best Regards,
Tanuj
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Frozen Mouse and Keyboard

Ok, I have a problem. If I force sleep my PowerBook to sleep,(Closing the lid), when I wake the Book up the mouse and Keyboard will not work. If I manually put it to Sleep I do not have this problem. I then have to force shut it down, start up in safe boot, then restart to get back to my desktop. Has anybody else had this problem?
Aside from this and the Audio Stutter problem, I love this thing.
Seth A.<</div>

Maybe it is a USB mouse+keyboard that you use and this does sometimes occur especially if you have the hard drive go into standby then it will react almost as slow as restarting.
Try to wake it up by pressing the command/apple key 1 to 3 times instead of moving the mouse etc. ?????
Easiest is to press the power button and select sleep or F11 I think to clear the screen so only the background shows if someone comes in.
Also you can set the screensaver to start after say 1 min and then need a password to get back into your user.

Mouse and keyboard frozen at sign on

I created a live USB of Linux Mint 15; got an x viewer error, and unable to respond to screen options with either keyboard or mouse. Shut down and rebooted my iMac. My customized start screen came up, but mouse and keyboard are frozen. I can't get into my computer. Does anyone know how to fix this? My iMac is mid-2010 running Mavericks. Thank you.

Hello again mtchura,
I am sorry that the documents I have provided you have not resolved your issue. As the end of the last document suggest I am recommending that you contact HP Technical Support for repair options.
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Mouse and keyboard frozen on macbook

my wife has an macbook it is probably about 4 years old. I have problems with it before were I have had to totally whipe the computer our and reboot it, after I did that I updated software, (not current software) shortly after that the mouse and keyboard froze up. I cant seem to get it to work. I have rebooted it thinking that would work. I have placed cardboard and peices of paper between the mouse bad and battery thinking that might help if the battery warped over time. Nothing has worked. I am hoping there is some sort of home remedy that I can do falling short of taking it to a mac store and paying out of the ying yang to get it fixed. Any ideas?

Are you able to do the following?
You could try this; Mac OS X: Starting up in Safe Mode.
It takes awhile to come up.
And here is What is Safe Mode.
DALE

Problem with xfce and/or mouse and keyboard

Hi!
Two days ago I've turned on my laptop with Arch and the display manager Slim has frozen immediately. Later on Single-User mode I've uninstalled it. Now in normal mode when I type "startxfce4" everything is showing up, but the mouse and keyboard don't work. I know it's not frozen, because animation of mouse and CPU Frequency Monitor is on.
Strange fact is that laptop is not connecting with the Internet, so now I don't know where the problem is.
It's happening when I start xfce both from user and super user.
Just before those troubles I've updated everything with "pacman -Syu", but I haven't seen anything strange. Also the computer could have been roughly turned off (by unplugging power supply), when was turning on.
Thanks,
Gaba

Sorry for not replying, but I didn't have access to my laptop by this time.
On grub I have only normal mode and 'fallback' mode, so I have result from 'journalctl' from normal mode.
I'm sending the fragment of this file where you can see everything after I typed 'startxfce4' in console:
http://codepad.org/8pYIj8qC
I see that something is wrong, but after some attempts I don't know how to fix this ^^
Edit:
Oh, I forgot to write, that I've tried activate some drivers from 'lspci -k' (there were no "Kernel driver in use:..." in almost every device), but it didn't fi anything.
Last edited by gargoyle (2015-03-15 23:20:18)

How to fix the mouse and keyboard freezing when installing Windows 7 on 27' iMac late 2013?

Hi, I have a question for u guys who can solve this.
I recently bought the new 27' iMac late 2013, and I installed some softwares and used it for few days.
Before I bought this I used the 15' Macbook Pro Retina, I installed Windows 7 Home Premium 64 bit, and I used the Windows for gaming.
So back to my question.
So I bought the new iMac and I was tying to install Windows 7 Home Premium 64 bit (with the same CD).
After dividing the partition, and other stuff, the iMac rebooted and I hold down the option (alt) key. I choose the Windows CD, and it said it is "getting ready to install Windows". I let it load, and the blue screen where you choose the language, time/location and keyboard input popped up. At the bottom right corner (at the same page), there is a button that said "Next (N)" which u need to click it to go to the next step. I was moving my mouse to click the button, but I realized that my mouse and keyboard was frozen. I tried both wireless and wired mouse and keyboard but they didn't work. There was nothing I could do. I hold the power button, (that was the only option) and tried my mouse and keyboard on Mac OS and it worked fine.
I thought something went wrong in the CD so I bought the Windows 7 Ultimate 64 bit. The result was same. It frizzed again. (I just wast few hundred $)
Latter my friend lend me his Windows 8.1 Pro 64 bit. I tried it, and it worked, it didn't freezed on Windows 8.
The problem is I played Battlefield 4, Titan fall, and Watch Dogs, and Battlefield 4 multiplayer doesn't work on Windows 8.1. Even though when it works on Windows 8, I prefer using Windows 7.
Dose anyone knows how to fix this freezing thing?
My computer is:
27' iMac late 2013 (bought it just few days ago)
I did no upgrades when I bought it, except the graphic card.
I bought the iMac in Korean Apple Store, and my Windows CD is in Korean, can that be a problem?
Please leave a comment when u think u can solve my problem.

See -> http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf.
In addition to the Windows disc (or USB flash drive with the Windows installer) you'll need a 8GB+ flash drive.
The referenced manual - on page 3, I think, gives you a run-down of what you'll need before you begin the installation. You may also want to post any further Boot Camp questions in the Boot Camp forum -> https://discussions.apple.com/community/windows_software/boot_camp.
Good luck,
Clinton

P45-C51 mobo. Mouse and Keyboard freezes frequently. Please Help !!!

Hi everyone. I just bought P45-C51 mobo a week ago. It was working fine then since yesterday and then frequently today I'm facing a real problem. I'm using Windows 7 Ultimate 64bit. Whenever I start my computer and it reaches the desktop, after a couple of minutes the mouse and keyboard stops responding but the windows is not hanged as I can simply press the power button and it normally shuts down within 5 to 10 seconds. I checked it both with USB and PS2 version of the keyboard but both seems to freeze. I first thought it was something in windows but i think its something from the bios because when i turned my pc ON and went to the bios then there after 5 minutes the keyboard was frozen but the bios was normal as i could see the seconds change on the system information screen. Can anyone please point me in the right direction what could be the cause of this problem. All the specs are as follows.
Mobo: MSI P45-C51 (MS-7519)
Processor: Core 2 Quad Q8400
RAM: Corsair Vengeance 8gb kit 1600Mhz (4x2)
GPU: EVGA GeForce GT 240 DDR3 1GB
PSU: Cooler Master Extreme Power 460 Watt
Casing: Cooler Master Elite 334 Nvidia Edition
HD Primary: WD2500AAKX 250GB
HD Storage: WD10EARS 1TB
Bios Version: 5.7
Cooler: So far none. I'm on air cooling. One CPU fan and two chassis fans.
Temps for CPU are under 40 degrees.
Please help anyone...

Quote from: Bernhard on 21-September-11, 23:46:23
Inspect all your USB ports carefully for any visible damage inside the ports itself. Test if a USB device can be inserted smoothly into each one.
As a last resort, remove the MB and test on a non-conducting surface, and remember an anti static bag is not a non-conducting surface.
Have you started your system in safe mode to test the ports ?
Hi Bernhard, Sorry for the late response. This problem was something related to that board physically as I searched and dig inside the motherboard basics in deep I found out that the ICH10 Usb Host Controller was giving me problems or their might actually be some problem with the South Bridge because thats what controls the low power accessories like usb, IDE sata etc... and thats why the keyboard and mouse was hanging. There were some more issue too with that board like Slow boot and resuming from hibernate took about 3 minutes and when I press the power button for the cold power on it usually power on after 3 seconds and some times it happened if i properly shutdown and then again power on it won't turn on (LEDs and fans start but no power on to the system) So i would have to switch off the power supply, disconnect the power cord and then wait 5 minutes and then reconnect and it turn on then.
What i did was go to the shop from where I bought the mobo and told him all the problems and replaced my board with a new one because it was in warranty and bought only eleven days before.
Thanks alot Bernhard for so much your time you spent on helping me on this issue. The new board seems to work great and I can see very significant different in performance and speed.
Two last queries I have if you can help me out. Can you tell me If i can use Cooler Master Hyper n520 Cooler on this board. I have CM Elite 334 Nvidia Edition Casing. And second thing is that the bios of this board 5.1 and the latest is 5.7. Should I care updating the bios version? If yes then do you suggest any hints on how to do this ?
I really appreciate your help you have done so far.

USB mouse and keyboard not working

Any advice/thoughts/suggestions appreciated:
All 3 USB ports at the back of my iMac have stopped working. This means I can't use either a keyboard or mouse, so have no way of logging in. I turn my iMac on, it boots up as usual, but when it gets to the login screen, the mouse and keyboard don't work and I get a message about bluetooth set-up. (Both my mouse and keyboard are wired, not bluetooth).
I have tried an SMC reset (by turning the iMac off, unplugging all USB devices and the power cable, leaving the iMac for a few minutes and then plugging the cable back in a turning it on again). This didn't work.
I've also tried a different version of the SMC reset where I hold down the power button whilst all the cables are unplugged and also as I plug the power cable back in. After doing this, the fan turns on at full speed (v loud), but the mouse and keyboard still don't work.
I've also checked my mouse on a different computer and it works fine.
Has anyone got any other suggestions / workarounds?
Note I can't do a PRAM reset because my keyboard doesn't work.
Is it probably that the USB hardwear has failed? If so, is it possible to repair this? It is worth repairing given it is a 5/6 year old iMac (the white plastic one) which is probably on its last legs anyway?
many thanks!
Jez.

Try the SMC reset again, only this time wait 5 minutes in set 3 instead of fifteen seconds.
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds. 5 minutes.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.

USB mouse and keyboard don't work on HP Pavilion g7 2203sd, Windows 8.1.

It is not possible to use a USB mouse or keyboard on the HP Pavilion g7 2203sd notebook running Windows 8.1.
A wireless mouse used to work (already some time ago), but now wired or wireless mouse and keyboard don't work any more.
I have tried removing USB devices in the Windows Device Manager and let Windows detect them again, but it does not work.
I read somewhere that it might have to do with the xHCI USB controller that is installed.
I tried removing that and connecting the USB mouse but no succes.
I also looked for driver updates or something to disbale in the BIOS (like xHCI), but nothing found for that.
Can anybody help me with this problem.
Thanks!

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are having issues with the Keyboard on your Notebook.
We will surely assist you with this.
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

TS3048 turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

Try resetting the SMC (no peripherals required).
Barry

External mouse and keyboard no longer work after 10.8.5 upgrade

Today I upgraded from OSX 10.8.4 to 10.8.5 on my macbook pro 17". This upgrade caused by external mouse and keyboard to completely stop working. I tried installing the 10.8.5 "combo" install (http://support.apple.com/kb/DL1676) and also tried resetting the PRAM, but neither action had any effect.
I also tried restoring to an older time machine backup with 10.8.4, but could only figure out how to restore files, not the entire system.
I've lost a day of work at this point, I need help... How can I get back to 10.8.4 or get the mouse/keyboard working again on 10.8.5??

Try booting into the Safe Mode. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application uninstaller. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
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[solved] mouse and keyboard not working (and previous fix wont work)

i made a clean default setup with
arch
latest kernel - 2.6.29 i think
xorg 1.6.1
video-intel-legacy
on a 865G intel box + tried usb and ps2 keyboards + usb mouse
when i start X the mouse and keyboard dont work (and i have to hard reset the box) in all of the setups i tried. the AutoAddDevices fix suggested before does not work this time
- without xorg.conf
- with auto-generated xorg.conf (X -confogure)
- with the automatic conf +
Section "ServerFlags"
Option "AutoAddDevices" "False"
EndSection
- with tiny xorg.conf containing only
Section "ServerFlags"
Option "AutoAddDevices" "False"
EndSection
- with dbus/hal enabled and disabled in rc.conf
how i make it work
Last edited by ash (2009-04-30 19:01:41)

the setup that works to me now is
automatic xorg.conf with the AutAddDevices False (disable hotplug) lines
dbus and hal enabled in deamons
this lines instruct xorg to use xf86-input-mouse/keyboard instead of evdev. ie it looks like with evdev there is no point in xf86-input-mouse/keyboard
Last edited by ash (2009-04-30 18:26:16)

[Solved] Mouse and Keyboard Dont Work After BIOS Update

I spent the last few hours in windows 7 trying to prove to the guys over at MSFN that my problem wasn't driver or bios related by updating to the latest drivers and upgrading my bios to the most recent version. After I was finished I decided to boot back into arch to work some more on my custom kernel (since oddly it had the same problem before the bios update, the mouse and keyboard worked on one boot but once i rebooted into it again they no longer worked) and found that the keyboard and mouse no longer worked, thinking I had rebooted into the custom kernel by accident I rebooted and selected the default kernel once again only to find that the mouse and keyboard still didn't work.
Any ideas on how to fix this? I really don't want to reinstall since I just installed it last night.
Edit: Another silly mistake, i had renamed the original xorg.conf and never put back when I was finished. This makes me wonder why KDM even started up at all though.
Last edited by brando56894 (2010-01-08 08:04:21)

Hello base76, welcome to the HP Forums.
It appears that the mouse and keyboard aren't working correctly. I will try to assist you with this.
To start could you please provide the following:
Model and product numbers for you notebook.
Currently install operating system.
Were these working previously? If yes, were any changes made prior to them not working?
Have you attempted any troubleshooting? If yes, what have you tried so far?
I look forward to your reply.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Bluetooth mouse and keyboard do not work

I purchased an iMac G5 about 6 months ago. I got it with a bluetooth mouse and keyboard. I have had trouble with it from day 1. Apple had me replace the logic unit, and it worked for a couple of weeks. Then as soon as the 90-day warranty for complimentary service ran out, it began working sporadically. Now it doesn't work at all. It says I don't have a bluetooth module installed or attached to my computer (which is what it said before the logic unit was replaced. The computer works fine with a USB mouse and keyboard. Had I known bluetooth was so tempermental and difficult, I sure wouldn't have got it with my computer.
Unless there is a smart person out there who knows what is going on, I guess I need to buy a new USB keyboard and mouse. Anybody interested in buying a bluetooth keyboard and mouse cheap?

Russell,
The warranty period on your mac is 1 year. The complimentry phone service period is 90 days unless you have a hardware problem. I'd say you likely have a hardware problem and will not be charged for the phone call.
I'd suggest 2 things:
1. Sign up for Applecare as has been recommended countless times.
2. Make the call to tech support and see what they say about your problem.
Good Luck,
John

Balky, frozen mouse and keyboard

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