Band new 5G Ipod Frozen before I could do anything!
My new 5G ipod is an hour old and Frozen on the main screen (music/photos/videos/extras etc.). I loaded the new version of Itunes that came with the ipod onto my PC. I connected the ipod and bam- frozen. Now my PC won't recognize the usb device and I am dean in the water. I tried reset - nothing. I didn't even get a chance to format it to windows. It is just locked up.
Yes my pc is compatible. In Fact I had a 20 Gig color ipod that worked flawlessly. Uhg. Any help would be appreciated.
Thanks
Mat Cain
Texas
My 5G did the same thing. It was stuck on the "select a language screen" when I first connected to my PC (Windows). I called Apple and they fixed it in 5 minutes. To get the iPod unfrozen, I switched the Hold button on and off 6 times. Then I held the Menu Button and the Center Button down simultaneously for about 15 seconds until the screen went black and the Apple icon appeared. When I turned it back on, my computer recognized it and went automatically into iTunes for the download process. Has worked well since.
Hope this helps...really hope at this point you have already gotten it to work. My happened and I was steaming until I got it fixed about 4 hours later.
Ken
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