Bandwidth Problems

We are trying to use iChat with a grandson in Iraq. We get a satisfactory Picture ( pixelates frequentl but passable) but almost unintelligible Audio. We however had an audio chat with sound as clear as a local phone call. He uses AIM in Iraq on a PC we are using Mac and iChat over here. He has bandwidth problems over there as he notices slow photo uploads and downloads. He is new at this as he just got the CAM for Christmas,does anyone know if there are there bandwidth adjustments in AIM that he can tinker with to try to improve the situation like we have in iChat, or any suggestions to try. (I doubt that adjsuting the speed on the Mac on this side will help!)

Hi,
On the Mac end it should have System Preferences < Quicktime > Streaming set to 1.5Mbps
In the iChat > Preferences > Video section > Bandwidth Limit it may pay to try 500kbps or 200kbps to limit what you send him.
AIM 5.9 on a PC does have a Outgoing adjustment and I am not sure if changing it will help the incoming stuff but it may free up processor time.
He should start a Chat with you (or you with him)
In AIM 5.9 he has his Preview in a tab behind your incoming Video.
He should bring this to the front (And take off Pic-in Pic if set)
Next to the Pic and on the right he should now have a small squarish iCon
Click on this
This will bring up a slider.
Sliding it to the left actually reduces the quality of the Pic from his end.
It is not normally visible but what it does do is allow his processor to produce more frames a sec.
If you open the Connection Doctor (Video Menu) in iChat you will see his incoming Frame Rate and Bit rate and as he slides this to the left you may see changes.
If there are no changes then the issue is going to be the Bandwidth at his end.
At this stage I would suggest a Web Browser based alternative like MeBeam
See here items 9 through 12
These use Flash in a Web Browser to allow access to the Camera and Mic
Once you have entered a room name (your choice) it creates a web page with that name and pops up the Flash Control Panel. Set this to Allow and choose your camera and adjust the Mic volume (Use Headphones/headset if possible)
The MeBeam site pops the control Panel up as soon as you enter the room and can be re-accessed via Settings. the other sites require you use the Settings Button first.
Hope this helps
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
1:48 PM Sunday; February 1, 2009

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    a=iChatEncryption:YES
    m=audio 16386 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:1474499702
    m=video 16384 RTP/AVP 126 34
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:270352412
    @:0 type=2 (00000000/36)
    [VCVIDEO_OUTGOINGATTEMPT]
    [4]
    Video Conference User Report:
    Binary Images Description for "iChat":
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    0x91401000 - 0x91409fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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    0x91448000 - 0x9144ffff libbsm.dylib /usr/lib/libbsm.dylib
    0x91453000 - 0x914c9fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9151a000 - 0x9151afff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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    0x91844000 - 0x9185afff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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    0x918dd000 - 0x918e9fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x918f0000 - 0x9192bfff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x9193d000 - 0x919effff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91a35000 - 0x91a4bfff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91a50000 - 0x91a6efff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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    0x91ae9000 - 0x91b66fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91b6a000 - 0x91ba7fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91bad000 - 0x91bc7fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91bcc000 - 0x91bcefff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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    0x92b9c000 - 0x92b9cfff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92b9e000 - 0x92baefff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92bbd000 - 0x92bc5fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x92bcb000 - 0x92bd1fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x92bd7000 - 0x92c68fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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    0x92cb3000 - 0x92cb9fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x92cbf000 - 0x92d22fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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    0x92db1000 - 0x92dbffff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x92dc6000 - 0x92dcbfff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x92dd0000 - 0x930c4fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x931ca000 - 0x931d5fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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    0x93245000 - 0x93245fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x93247000 - 0x938fdfff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x93c7e000 - 0x93cf7fff com.apple.CoreData 90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x93d30000 - 0x93de8fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x93e2a000 - 0x93e2afff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x93e2c000 - 0x93ffefff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9404f000 - 0x94090fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x94098000 - 0x940d2fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x9410e000 - 0x94156fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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    0x941e2000 - 0x941f3fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94201000 - 0x9423ffff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x9425b000 - 0x9426afff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x94271000 - 0x9427cfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x942c8000 - 0x942e2fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x942e8000 - 0x945a1fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94703000 - 0x94849fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x948d5000 - 0x948e4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x948eb000 - 0x94914fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9491a000 - 0x94929fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x9492d000 - 0x94952fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x9495e000 - 0x9497bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x94982000 - 0x949e7fff com.apple.Bluetooth 1.7.9 (1.7.9f12) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x94ca6000 - 0x94d38fff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x94d92000 - 0x94e14fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
    0x94e4d000 - 0x9512cfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x952ab000 - 0x952cefff libxslt.1.dylib /usr/lib/libxslt.1.dylib
    0x96453000 - 0x96453fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x9693a000 - 0x9695cfff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
    0x969cd000 - 0x96a9bfff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x96ab6000 - 0x96ab7fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
    0x96ab9000 - 0x96abefff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x96c0b000 - 0x96c0bfff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x97367000 - 0x97450fff com.apple.viceroy.framework 276.0 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
    0x97b81000 - 0x97b83fff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x97dae000 - 0x98898fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x991f7000 - 0x99202fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
    0x9920c000 - 0x99378fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
    Date/Time: 2007-01-10 18:10:58.760 -0700
    OS Version: 10.4.8 (Build 8L2127)
    Report Version: 4
    iChat Connection Log:
    AVChat started with ID 1488804909.
    [email protected]: State change from AVChatNoState to AVChatStateWaiting.
    0xe7ab5b0: State change from AVChatNoState to AVChatStateInvited.
    0xe7ab5b0: State change from AVChatStateInvited to AVChatStateConnecting.
    [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
    0xe7ab5b0: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -22
    [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -22
    Video Conference Error Report:
    @SIP/Transport.c:121 type=4 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.0.100;branch=z9hG4bK26e62b733a8ef4f5
    To: "u0" <sip:[email protected]>;tag=526719116
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 3 NOTIFY
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @:0 type=4 (00000000/36)
    [VCBANDWIDTH_DETECTIONFAILURE]
    [20]
    @SIP/Transport.c:121 type=4 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.0.100;branch=z9hG4bK45b2c60e21b7d01d
    To: "u0" <sip:[email protected]>;tag=526719116
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 2 NOTIFY
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:121 type=4 (00000000/0)
    [SUBSCRIBE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK4b2dcb7764c9bbe7
    Max-Forwards: 70
    To: "[email protected]" <sip:[email protected]>;tag=899871423
    From: "u0" <sip:[email protected]>;tag=526719116
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 1 SUBSCRIBE
    Contact: <sip:[email protected]>
    Event: conference
    Expires: 3600
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:121 type=4 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.0.100;branch=z9hG4bK26ea0c20299f370b
    To: "u0" <sip:[email protected]>;tag=526719116
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 427
    [v=0
    o=charlottebuchman 0 0 IN IP4 u0exte.0
    [email protected]
    c=IN IP4 u0exte.0
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2000
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12
    a=rtcp:16387
    a=rtpID:643090973
    m=video 16384 RTP/AVP 126
    a=rtcp:16385
    a=rtpmap:126 X-H264
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=framerate:20
    a=rtpID:1837118447
    @SIP/Transport.c:121 type=4 (00000000/0)
    [SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.0.100;branch=z9hG4bK26ea0c20299f370b
    To: "u0" <sip:[email protected]>;tag=526719116
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:121 type=4 (00000000/0)
    [SIP/2.0 100 Trying
    Via: SIP/2.0/UDP 192.168.0.100;branch=z9hG4bK26ea0c20299f370b
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 1 INVITE
    User-Agent: Viceroy 1.2
    Content-Length: 0
    Video Conference Support Report:
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [NOTIFY sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0;branch=z9hG4bK26e62b733a8ef4f5
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>;tag=526719116
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 3 NOTIFY
    Contact: <sip:[email protected]>;isfocus
    Event: conference
    Subscription-State: terminated;reason=noresource
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [NOTIFY sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0;branch=z9hG4bK45b2c60e21b7d01d
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>;tag=526719116
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 2 NOTIFY
    Contact: <sip:[email protected]>;isfocus
    Event: conference
    Subscription-State: active;expires=3600
    User-Agent: Viceroy 1.2
    Content-Type: application/conference-info+xml
    Content-Length: 219
    <c-i v="0" st="f" en="sip:[email protected]">
    c<h>i</h><m t="a"/><m t="v"/>
    c<h>o</h><m t="a"/><m t="v"/>
    </c-i>
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK4b2dcb7764c9bbe7
    To: "[email protected]" <sip:[email protected]>;tag=899871423
    From: "u0" <sip:[email protected]>;tag=526719116
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 1 SUBSCRIBE
    Contact: <sip:[email protected]>;isfocus
    Expires: 3600
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [ACK sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0;branch=z9hG4bK2019e2c51ee49170
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>;tag=526719116
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 1 ACK
    User-Agent: Viceroy 1.2
    Content-Length: 0
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0;branch=z9hG4bK26ea0c20299f370b
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=899871423
    Call-ID: 932e119e-a110-11db-9e02-b1fc835613c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 488
    v=0
    o=Heather 0 0 IN IP4 m.0
    [email protected]
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:YES
    m=audio 16388 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:-1420194306
    m=video 16386 RTP/AVP 126 34
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16389 VIDEO 16387
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:-1715429772
    @:0 type=2 (00000000/36)
    [VCVIDEO_OUTGOINGATTEMPT]
    [4]
    Video Conference User Report:
    Binary Images Description for "iChat":
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    0xdcef000 - 0xdd2bfff com.apple.QuickTimeFireWireDV.component 7.1.3 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
    0xdd37000 - 0xdd67fff com.apple.QuickTimeIIDCDigitizer 7.1.3 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
    0xdd71000 - 0xddadfff com.apple.QuickTimeUSBVDCDigitizer 1.6.6 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
    0xddd1000 - 0xdf2afff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0xdf56000 - 0xe0c6fff com.apple.GeForceFXGLDriver 1.4.40 (4.4.0) /System/Library/Extensions/GeForceFXGLDriver.bundle/Contents/MacOS/GeForceFXGLD river
    0xe0e9000 - 0xe105fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
    0xe10c000 - 0xe130fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
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    0x90808000 - 0x908d0fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9090e000 - 0x9090efff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90910000 - 0x90a03fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a53000 - 0x90ad2fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90afb000 - 0x90b5ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x90bce000 - 0x90bd5fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x90bda000 - 0x90c4dfff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90c62000 - 0x90c74fff libauto.dylib /usr/lib/libauto.dylib
    0x90c7a000 - 0x90f20fff com.apple.CoreServices.CarbonCore 682.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90f63000 - 0x90fcbfff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x91004000 - 0x91042fff com.apple.CFNetwork 129.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x91055000 - 0x91065fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x91070000 - 0x910effff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x91129000 - 0x91147fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91153000 - 0x91161fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91164000 - 0x91303fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x91401000 - 0x91409fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x91410000 - 0x91436fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91448000 - 0x9144ffff libbsm.dylib /usr/lib/libbsm.dylib
    0x91453000 - 0x914c9fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9151a000 - 0x9151afff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x9151c000 - 0x91548fff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x9155b000 - 0x9162ffff com.apple.ColorSync 4.4.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x9166a000 - 0x916ddfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x9170b000 - 0x917b4fff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x917da000 - 0x91825fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x91844000 - 0x9185afff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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    0x9188c000 - 0x918c9fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x918dd000 - 0x918e9fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x918f0000 - 0x9192bfff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
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    0x91a35000 - 0x91a4bfff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91a50000 - 0x91a6efff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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    0x91b6a000 - 0x91ba7fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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    0x9425b000 - 0x9426afff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x94271000 - 0x9427cfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x942c8000 - 0x942e2fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x942e8000 - 0x945a1fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94703000 - 0x94849fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x948d5000 - 0x948e4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x948eb000 - 0x94914fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9491a000 - 0x94929fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x9492d000 - 0x94952fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x9495e000 - 0x9497bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x94982000 - 0x949e7fff com.apple.Bluetooth 1.7.9 (1.7.9f12) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x94ca6000 - 0x94d38fff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x94d92000 - 0x94e14fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
    0x94e4d000 - 0x9512cfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x952ab000 - 0x952cefff libxslt.1.dylib /usr/lib/libxslt.1.dylib
    0x96453000 - 0x96453fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x9693a000 - 0x9695cfff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
    0x969cd000 - 0x96a9bfff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x96ab6000 - 0x96ab7fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
    0x96ab9000 - 0x96abefff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x96c0b000 - 0x96c0bfff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x97367000 - 0x97450fff com.apple.viceroy.framework 276.0 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
    0x97b81000 - 0x97b83fff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x97dae000 - 0x98898fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x991f7000 - 0x99202fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
    0x9920c000 - 0x99378fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
    Can anyone help?
    Thanks for any feedback.
    Heather

    Hi Diann,
    I have never seen an error 6
    Can you retrieve it ?
    These logs are save on your computer in
    /Users/(your account)/Library/Log/iChatConnectionErrors
    They are labelled by date.
    You can also look at them in Console
    /Applications/Utilities and then open Console
    In there click on the Icons item top left
    In the list open ~/Library/Logs with the reveal triangle
    Then iChatConnetionErrors and look through the ones for the date in question.
    Unfortunately looking at them this way always goes to the bottom of the log and you have to scroll up to find the error number.
    Can you post it here please?
    9:58 PM Friday; January 12, 2007

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