Bandwidth profile

Question

I've just had a line fault repaired by BT. It was introducing so much noise on the line that my download bandwdth had been reduced to 283 Kbps.
Now that the line has been repaired how can I request BT to increase my bandwidth profile back to ~ 4 Mbps ? I do not wish to wait for 3 days for this to happen because it is so inconvenient.
Line state
Connected
Connection time
0 days, 0:07:49
Downstream
283 Kbps
Upstream
1,276 Kbps

Answer 1

Connecting directly to the internal socket has no improvement. Did the quiet line test and the line is noise-free (nothing audible).  Current hub statistics are:
ADSL line statusConnection information
Line state
Connected
Connection time
0 days, 4:03:32
Downstream
283 Kbps
Upstream
1,256 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
14.8 dB / 4.9 dB
Line attenuation (Down/Up)
38.0 dB / 21.8 dB
Output power (Down/Up)
0.0 dBm / 12.8 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
3641 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
0
Hide Details
Software version 8.1.H.U (Type A) | Access Click to activate accessibility mode | Time and date  22:59:17  20/04/2012
Speedtest results are:
1. Best Effort Test: -provides background information.
Download  Speed
0.21 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 0.21 Mbps
 For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
 IP Profile for your line is - 0.25 Mbps
2. Upstream Test: -provides background information.
Upload Speed
1.05 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 1.05Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps