Banging my head against a brick wall

Some background information: I currently have two phone lines, let’s call them line A and line B.
At the beginning of September I decided to move by broadband to BT and signed up online for a Total Broadband package to be activated on line A (the line on which my previous broadband service was active). During the signing up process I was asked if I wished to save money and sign up to the line rental saver, which I did. I got my order confirmation by e-mail and thought all was well.
Having ordered BT Broadband for line A, I decided that I would cancel line B, as I had no use for it.
Shortly after the initial order confirmation e-mail, I received a further e-mail and noticed it stated that new services were starting on both line A and line B, which confused me as I had never signed up for any changes to line B. So I called Customer Services to check out the situation and explained that I wished to cancel line B and did not understand why services relating to that line were mentioned in my e-mail. I was informed that BT was unable to do anything at the time due to there being an order on the line. However, I was told that if I called back once the broadband had been activated on line A, then everything could be sorted out.
So, as soon as the broadband order had been completed on line A, I called back Customer Services to cancel line B. However, I was told that I had paid the line rental saver for line B and would lose that money if I cancelled the line. I checked my account online and, sure enough, BT had activated the broadband on line A but, inexplicably, had applied the line rental saver to line B.
Immediately, I called Customer Services to sort out the problem: I wanted BT to change the line rental saver from line B to line A (as per my order) and cancel line B. However, I was told that it was not possible to change the line rental saver from one line to another. I tried to explain that the error was on the part of BT and that it was down to them to find a solution, only to be met by protestations that this was not possible. I have now spoken to customer services on three separate occasions to try and sort out the problem, without success. Twice I have requested call-backs from a manager and heard nothing either time.
I have now reached the end of my tether as I do not understand why BT is claiming that they are unable to correct their own error. As a result of the situation, I am currently paying for a line I no longer want and am unable to cancel the line without losing a fair amount of money.
Where did it all go wrong with BT customer service? I am sick of speaking to people who struggle to grasp the nature of issues and appear powerless to address any problems unless they are on their crib sheets. It is very frustrating that BT makes it impossible to escalate problems to managers when needed and I am incredulous that the Company is trying to claim that it is unable to sort out a billing error of its own making (particularly as I would imagine that the change of line rental saver from one line to another is simply a matter of changing some details on a computer system).
I hope that someone here can offer some help or point me in the right direction, as I currently feel like I am banging my head against a brick wall and am very disappointed with BT’s response so far.
Many thanks
DJW

Hi David, sorry to hear about your problems. If you click the link in my signiture below my posts the forum mods will be happy to look into this for you
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Message was edited by: hungryjoe
Message was edited by: hungryjoe
Message was edited by: hungryjoe

Banging my head against the wall

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Venmore wrote:
> What I need it to do is
>
> 'general office' or 'sales' or 'accounts' AND 'thame' or
'aylesbury' or
> 'benson'
>
> so a 'sales' job in 'oxford' will not appear but it only
returns job types I
> have selected in the towns I have selected.
From a grouping perspective, I think that you're asking for
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> Have a look and play - you should see what I mean
>
http://www.ogmanewmedia.co.uk/xmltest/filterxml2.html
>
> My question is can it be done in single page?
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I think you'll need to call the HandleJobCityFilterChange
function at the end of your set/remove all options. The above
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location checkboxesAnyway, this was all hacked together real
quickly as I've not done much with datasets, but in a very very
quick test using Thame and Sales, it appeared to work correctly to
show only one job: reference 10762
Hope that helps you on your way, but from here, I'm not sure
I'll be able to help much.
Danilo Celic
|
http://blog.extensioneering.com/
| WebAssist Extensioneer
| Adobe Community Expert

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I had no problems just walked the Bios up to 200 FSB X 2 =400 FSB,
200 X 11 = 2.200.
The XP2500 runs at 166 x 2 = 333 FSB, 166 X 11 = 1.83 stock settings.
The XP2500 is a good overclocker I bought mine from Newegg for 90.
More info on your ram what brand? The Nvidia memory controler is pickey about ram just because it works in another board does not mean it will work.
Also as you go to faster processor that or running around 90 watts the power supplys also become very inportant what worked with a 1 gig may not have enogh.
Memory problems can show up as bad processor as will not enogh power from psu.
Also make sure that the heat sink and thermal greese or applied correctly.
Set ram 1 to 1 so that it's running at same FSB as CPU.
Might try a PCI video card if you can borrow one to try.
Change one thing at a time.

BRICK WALL

Hello and thanks to anyone who posts in this thread.
I just finished editing all my wedding ceremony, reception, and honeymoon footage, barely fits on one DL DVD. I I authored the DVD in iDVD. Because of all the submenus and slideshows...my father-in-law says it's a pain to grab the remote to go to the next video...there should be a play all button. Now, I have my own thoughts and opinions on the remote issue...lets not get in to that...i just want to make him happy...lol.
This is my brick wall...
I have DVD Studio Pro 4...it's not that complicated of a DVD to use it. Can I take what I've done in iDVD, and add that one button in DVDSP4?
I have Toast - Can I do it in Toast?
Please help me climb the wall. Thank you.

Hello,
DVDSP can do this. I don't know the exact steps off the top of my head. However, DVDSP will not use any iDVD assets. Your sequence will need re-compressed via Compressor. Or, for such a long sequence(s), I might suggest picking up LaCie's FastCoder (http://www.lacie.com/products/product.htm?pid=10498). I am just trying it out as I type this but so far so good! Near real-time encoding of sequences in an elementary stream (what DVDSP needs). Compare that to at least 1.5x encoding on super fast systems. Well worth the $50. Another reason to use DVDSP with such long content is that DVDSP will use compressed audio, iDVD uses full quality PCM (uncompressed) audio. This will chew up a chunk of disk real-estate.
Don't know about Toast, other than your project would still need to be re-compressed.
Finally, any type of media, discs, hard drives, compact flash, etc... always has less useable space than "advertised" due to how the bytes are calculated:
http://www.digitalfaq.com/media/dvdformats.htm
Mike

I want to move a selection (a person) into an image of a brick wall and have it look like the person was painted on the wall. Can it be done? Using CC on iMac. Thanks

I want to move a selection (a person) into an image of a brick wall and have it look like the person was painted on the wall. Can it be done? Using CC on iMac. Thanks

Yes of course its Photoshop. Cut the person out copy to clipboard paste onto toe brick wall document and texture the layer using a displacement map for the brick wall. Look for Photoshop tutorials on using a displacement map.

Banging my head against a brick wall

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