Bank card stolen and used to buy Skype credit

My bank card was stolen and used to buy the balance of your site I hope you have not accepted with the knowledge that its number is **************** - I want to restore the funds that have been buying the balance of introduction of Skype

Hi, basema, and welcome to the Community,
Here is a link to an FAQ article which provides instruction and next steps:
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Please also change your Skype account password as well as that of your payment method account password immediately if you have not already done so.
You may also wish to run your preferred anti-virus/malware/spyware software suite using the most recent virus signature files available
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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HT5622 I am trying to download FREE apps for my Ipad Mini however iOS is constantly asking me to verify my Bank Card details and not proceeding to download the app despite being free. Any help please ?

I am trying to download FREE apps for my Ipad Mini however iOS is constantly asking me to verify my Bank Card details and not proceeding to download the app despite being free. Any help please ?

It just could be this;
Bank card authorization holds -
http://support.apple.com/kb/HT3702
If you can you can choose the None option and only put the card info in when you want to buy something. It also makes your account less suceptable to hackers as there is nothing that they can use to buy anything.

I can not add a new credit card to my iPad without having to block directly with the bank card I'm using.

I can not add a new credit card to my iPad without having to block directly with the bank card I'm using.

What does this mean..?
Gaby0526 wrote:
... without having to block directly with the bank card I'm using.
Changing Account Information > http://support.apple.com/kb/HT1918
Accepted forms of payment > http://support.apple.com/kb/HT5552
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Apple, I downloaded a app from tongbu (minecraft pe) and it ask for my Apple ID details and then the app crashed I am scared that it will get my Apple ID and use it on my credit card please tell me what should I do but I don't want to factory reset .

Hi I downladed minecraft of tongbu, and it asked for Apple ID, it crashed I think it is used to get Apple ID and use it on MY credit card please tell me what to do. I do not want to factory reset because I have a lot of gaming progress, tell me what should I do, I beg you.

Hello there wkertisrags,
It sounds like you are concerned about your Apple ID security. I would start by resetting your Apple ID password with this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
You can also add some enhanced security with Two-Step Verification, and here is some more information on that:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
If you feel your account data or security has been compromised you may want to reach out to our Account Security team with this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Take care,
Sterling

Uninstall Skype and use Viber because Skype popup is hijacking Hotmail blocking access to emails.

Uninstall Skype and use Viber because Skype popup is hijacking Hotmail blocking access to emails. Theres no other option than accepting Skypes Intrusion. Get new email accounts somewhere. Use two weeks to change the emailaddresses everywhere.You cannot get refund on your account. Call youre mother.THANK YOU Skype and good bye

Perhaps what you say is true, but in this situation it is irrelevant.
I install an upgrade to a functioning Skype installation. I then click a checkbox to prevent Skype from starting automatically. And this procedure wipes out my port setting? Sorry, only if Skype has a bug does it do that.
If there was a port number problem, the upgrade introduced it or clicking the setting to prevent Skype startup automatically introduced it or the installation was corrupted by some other means.
My approach was to clean up the installation by uninstalling. And as I discovered, Skype has its tentacles deep into the registry and provides no mechanism to perform the required clean up. I am requesting Skype automate that cleanup rather than inflict an arduous, error prone manual procedure on the baffled user.

Can no longer buy skype credit in Canadian Dollars...

I bought my computer 4 years ago in China. Over there, I paid using my former Chinese bank account.
18 months ago I returned to Canada and started buying skype credit using my Canadian Visa paying in CDN Dollars.
The past six months however I cannot buy credit because the payment page it switches to is the Skype China website requesting payment in RMB.
For five months I was able to use skype by turning on the auto recharge option, where my Canadian visa details are stored. Last month, however, the skype system recharged 14 CDN Dollars, but at the same time cancelled the auto recharge. Now, the system does not let me start up the auto recharge.
On my skype account page on the top right I see the skype China payment company's logo. Clicking the logo, a sign appears saying: "This company gives you more payment options." (in English) My Visa credit card is valid and not part of the problem. What is the problem?

Hello,
please contact Skype customer service who will de-link your account from the Chinese website.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Re: Can't buy Skype Credit

Hi Claudius,I am wondering if you can help ,I have been trying ,for weeks ,to buy more credit,I am in touch with Customer Service for the last week,and the only advice I am getting from them is to check my cookies,etc.
I have told them ,over and over,that I have done that,and more,I have used several computers,laptops and iPad,and disabled cookies and protected mode,to do this operation.
All of them stop short from transferring funds from PayPal to my Skype account,and the message I am getting is:
Something went wrong here
What that is,they will not tell me!
Now,I have done this several times this year and before,and seldom I had any problems.
I still have around $ 16 on my account,as credit.
Can you be more creative than your customer service people,that basically are giving me the standard "computerized" answer?
Right now I have no clue what is the problem that the Skype page has with accepting my payments,they have done it a number of times before,and this is just a pain in the neck,and that is an overly decent statement.
Thanks
Alberto

Same problem. When using mastercard or visa, the error is "Something went wrong there".
When using PayPal, the transaction is OK, but after that, Skype refund the money... So, the money go from my bank account immediate, and after 3-7 days go back.
My cards are OK, my PayPal is OK, but Skype refuse the payment when using credit cards and refund the payments when using PayPal. From the live chat - technical support they say that nothing is wrong with my skype account and to try after 24h... They see that skype refund the money charget with PayPal, but they can not explain why.
As I see, this issue occurs since 2012... Just do a search with Google:
"Something went wrong there" skype
Or...
Can't buy Skype credit
But, no explanation from technical support, just suggestions for change browser or the computer... or try after 24h...
I will try tomorrow again Any other suggestion?

Unable to Buy Skype Credit!

I have just tried to buy Skype Credit, but the system
tells me that I have reached my monthly credit limit,
this I don't understand, I didn't know that there was
any limits on purchases.
This block is from Skype, I have tried 2 different cards
and also PayPal, everyone was rejected.
I really need to call Bolivia every day and now I am
unable to do so.
How can I get this block removed?
Mike.

Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Problem with buying Skype credit.

I have tried to buy Skype credit several times, but no success. Everytime after I clicked the Continue button to make the purchase, it went to the page showing Loading and being frozen there.
Any help would be appreciated.

mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
So please I want only contact to a skype worker,thank you. The best will be,if the contact is his skype nick name,I dont want call from my handy for money. Please,tell me that its possible,im getting mad. Ive spent my time on the PC 2 hours to look for someone and I didnt find anyone. And it is so simple thing. Thank you,Marek
I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Can't buy skype credit - An internal error occurre...

i got this error message when buying skype credit.
"An internal error occurred.
Sorry, but we were unable to start your payment. Please try again later."
any help would be appreciated.

I have a similar problem, Skype tells me everything is fine with my account but it isn't, I can't purchase additional credit and I'm running out!
I've been using Skype for longer than I care to remember all over the world, then Microsoft came along...lots of advertsing banners...lots of tinkereing which the say "will improve our experiance" (offensive text removed).
Please don't ask me to send a screen shot it will not help, what will help is putting pressure on the Microsoft (offensive text removed) to fix this problem. I've been trying to buy credit for several days now and it will not log me into the final checkout screen.

I need to buy skype credit ,,how?

How can i buy skype credit or subscribe, am new to to skype

Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Trying to buy Skype credit but it wants me to pay ...

I'm trying to buy Skype credit, but every time I click on the link to buy skype credit, it takes me to a ".tw" page and only gives me the option of buying skype credit in TWD. I'm living in the U.S., and I've changed every single location/address setting I could find to reflect that, but Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?

curiousskyper wrote:
Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?
Hello and welcome to the Skype Community.
That's because you created your account in Taiwan. please contact Skype customer service and ask that your account be unlinked from our Taiwanese Partner.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT1918 How do I get iTunes to charge my credit card instead of using up my apple credit balance?

My credit card is offering me a $5 statement credit if I spend at least $5 on iTunes. Problem is I have a large credit balance - how can I get iTunes to charge my credit card instead of using up my apple credit?

If you have a balance on your iTunes account then that will automatically be used for purchases before your credit card will be - you can't change how items are billed.
You could try gifting items to yourself, you can only gift via a credit card (I haven't tried it but I think that you should be able to gift items to yourself)
Gifting : http://support.apple.com/kb/HT2736

Credit Card Info Hacked and used for Non-Skype Pur...

On July 19 my credit card info that is held by Skype for automatic credit purchases was hacked and used to make a non-Skype purchase of $565.27. I only use this card for Skype.
Fortunately my credit card company has credited me for this fraudulant purchase.
Has anyone else had this problem?

Apple cannot tell you directly, assuming that the charges were indeed really from the iTunes Store. It's quite possible that they weren't; many fraudsters are sending fictitious "iTunes" charges directly to people's credit card/bank accounts. Your credit card company may be able to request information from Apple if they wish to pursue the matter, but most likely the card company will just refund you the fraudulent charges and cancel and reissue your credit card.
Regards.

I have an Iphone 5C and I'm going to Brazil next month.Can i buy a Sim card there and use my phone?

I have an Iphone 5C and i'm going to Brazil next month.
Can I buy a Sim card and use my phone? Is it easy to change the card?
Any ideia how much will cost? Can I still use my phone to face time with
my family here if I change the Sim card? Thanks

If you're talking about "regular" icloud, then setting it up should have no effect on your music. Try syncing the device to iTunes and check the music settings and sync again.
If you subscribe to iTunes Match, is the device in wifi range?

Bank card stolen and used to buy Skype credit

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