Bank details declined on iTunes/app store

When I try to download a free app from App Store a notification pops up about billing when I go on there it's saying my bank details have been declined but all my details are still the same so how do I go about changeing but still wanting tissue the same bank card it's also doing it wiv iTunes any help would be nice thank you

Hello Big al 27
You change the credit card information to none. When you are at the part for the type of credit card, there is an option for none. After that try and add it back after that.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918http://support.apple.com/kb/ht1918
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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Why is my debit card declining on my App Store for an update

My debit card has been the same on my iTunes/App Store for few years now, I have money in my account but when I get a free app or update apps it won't do it and say that my card is declined and I don't know how to fix it

Is this the US store? How much is the item? Apple US store prices do not reflect sales tax which is added in the final steps of a sale. If your account credit does not cover the full cost, then you must have a bank card to charge the remainder of the balance. For whatever rason your bank card is being declined, so the sale cannot be finalized.

HT5552 Using PayPal for iTunes/App Store

I try to select PayPal as my payment option for iTunes/App Store, but when I select the PayPal icon and click the "continue" button, as directed, nothing happens. Why can I not select PayPal? All of my payment information is stored in PayPal, and I would like to keep it that way.

Thanks for the pointer Lesnes.
Unfortunately I am unable to create an itunes account as part of the process for doing so asks for my bank or cc details which I am not happy to provide.
I received an email from Apple support last night with the following link:
http://support.apple.com/kb/HT2534
The link does not take into account that I already have an apple ID so instead of being able to follow all the steps I get asked to log in and review and this goes to a page requesting billing info with no 'None' or Paypal options.

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

ITunes/App Store won't let me complete my purchase,

says there is billing problem with previous order and to please update payment plan

Have you logged into your account and checked/updated your payment details ? If there was a problem with your last purchase and iTunes wasn't able to collect its payment, then you won't be able to buy/download anything else from the store until you have a valid payment details on your account and what you owe has been paid off.
You should be ableto check/update your payment details on your account via your computer's iTunes : go into the Store > View Account menu option and log into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918

HT1918 When trying to download the free applications from itunes app store its asking about billing information

When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.

Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it

Scam apps on iTunes App Store

Is there a way to check for possible scam apps in the iTunes App Store and to report it to Apple so it can be kicked off of the App Store? What should I do if I purchased one of those app and it later turns out to be scam? Will Apple terminate the scam developer's account?

You can look at an app's reviews before buying it, that should give an indication as to whether it does what it says that it does. And if an app is newly released then you may want to wait a few days (unless it's from a recognised source), just in case it only has positive reviews (which might be from account's that the developer has created him/herself)
If you do buy an app that doesn't do what it's described as doing then you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
Whether an app will be removed or not I don't know, but I assume that they will do something if it is a scam.

Why my apple id doesnt accept in itunes app store..

Hi what woul i do if my apple id doesnot accept to itune/app store..

Hello jillianeshania,
Thank you for the details of the issue you are experiencing when trying to purchase an item from the iTunes and App Stores. It sounds like you have successfully created your Apple ID, but you will need to configure it to be used with the iTunes and App Stores by updating your billing information and location.
I recommend starting with step 10 in the section titled “Creating an Apple ID on an iPhone, iPad, or iPod touch” in the following article:
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
You can find additional information at the following link:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
If you've used your Apple ID in the iTunes and App Stores in the past and this does not resolve your issue, please provide additional informatin like the error message you are seeing.
Thank you for using Apple Support Communities.
Best,
Sheila M.

How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?

I have an iphone4 and am resident of India. As per current foreign regulations, I am not permitted to mane payment in US$ for my purchases from ITunes/App Store. Every time I sign in I am asked to give details of my credit card. I have a debit card for my indian currency Account. Can I give this card number in the required field and if so, will any debit contravene Indian foreign exchange regulations?

Create an Account Without a Credit Card:
http://support.apple.com/kb/HT2534
Apple ID FAQ
http://support.apple.com/kb/HE37

Itunes app store purchases

I will like to know why if the iphone 4 is a world wide selling device the itunes store content for my country is so limitted and when I want to purchase an application that I like from the US itunes app store I cant because my card was not issued in the USA and therefore I have no builing address and also I cant create a paypal account over the itunes store because I get an error saying that since I am not in the US the paypal account cannot be created for purchage in the US itunes apps store. *** is my money not valuable or Steve Jobs and Apple has so much money that my little international bank account is not needed.

If your credit or debit card bank account is associated with a company based in the U.S. then your purchases will not show up in the Pakistan store.
The iTunes and Mac App Store are actually one in the same. One of iOS devices the other for Mac OS X.

My new iPhone 4S can't connect to iTunes, App Store or iBooks via Wi-Fi. Works with 3G network. How to fix this?

My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!

I am also having the same issue. Please help!

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before?

ITunes, app store, iBooks store, etc won't load and I can't figure out why. I tried rebooting and it didn't help. Everything else works fine. Help please?

iTunes, app store , iBooks store, etc won't load and I don't know why. Everything else works fine, and I've rebooted it. The problem is still there and I know I have a good Internet connection. Help please?

Have you tried disconnecting and re-connecting to your network ?. And when you say rebooted do you mean a reset ? If not then try that : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing those apps completely. From the home screen (i.e. not with any of those apps 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes, App Store and iBooks apps to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

Can't download anything from itunes/app store after 5.0.1

I've read a few discussions on this topic but have yet to find any solution that works, so I'm reposting hoping someone has an idea.
We have an ipad 16gig, and recently updated to iOS 5.0.1. (via WiFi, this isn't a 3G model). Immediately after setting up after the update, the iPad can no longer update apps, download new apps, download iBooks, download songs, podcasts ... basically anything from the iTunes or App store. All are met with the message:
"Unable to Download (name here) - (name here) could not be downloaded at this time." with a Done or Retry button.
The same thing occurs for all apps, music, podcasts, etc... same message each time.
During the setup after the update was installed, we agreed to the new iTunes/App Store agreement, so I don't think it's that case where iTunes can't do anything because the Agree option got lost somewhere. I also don't have any downloads pending that need to be paused.
Solutions I have tried so far:
1. Restarting and resetting the iPad, both via the power button, and holding down the power button / home button.
2. Signing out of iTunes/App store, re-signing in, with two different Apple IDs.
3. A full restore of the iPad from my computer via iTunes.
4. Attempting to buy something free from iTunes or the App Store (somewhere this was suggested as a solution). Some descriptions of this solution implied it was to force itunes to ask you to agree to the new TOS, this hasn't happened, and we agreed to the new TOS when 5.0.1 started up.
5. Resetting my router. Didn't think this was the issue but did it anyway.
Googling the issue, apart from the above solutions, I've encountered something about "permissions" on a folder to which apps are downloaded being set wrong by the update, but I have no clue how to address that, it seemed to have something to do with "jailbreak" ipads of which this is not.
I'm about ready to take it to the Apple store but I was hoping I could find something online first, and spare confusing some poor Apple employee.

I found a solution, and it's horrible.
1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
And then, basically do this: http://support.apple.com/kb/HT4137 which translates to:
2. Settings > General > Reset > Erase all data
3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
4. Connect to iCloud to reclaim your iCloud stuffs.
5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
But miraculously, this let our ipad download apps again.
Again, restoring from a backup will not fix the problem.
All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

How can I correct the iTunes/App Store error I'm getting on my 4s, since upgrading to IOS 7?

Since upgrading to IOS 7 on my iPhone 4s I cannot download from iTunes/App Store - I get the message "... could not be downloaded at this time. Please try again later". I can download via iTunes on my laptop and then transfer via iCloud no problem, but can't make purchases directly.
How can I resolve this issue?

Hey HeatherBanker!
Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Bank details declined on iTunes/app store

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