Bank of America-mobile banking issues

Can someone please help me.  I've been unable to access bank of america mobile website using my blackberry 8830. 
I've downloaded the boa shortcut.  I'm able to sign in using my user id and site key however when i click enter to enter the site it tells me i'm unable to log in.

yes !
I wonder what Bank of America is thinking about their customers that use a Z10.
Maybe they don't care.
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