Bank sign-in page appears to have been hijacked, how to proceed?

My bank sign-in page seems to have been hijacked on Firefox. Says my online ID is incorrect and asks for social sec. number. Contacted bank and confirmed online ID. Am able to log-in through Explorer, but prefer Firefox. I've been told to uninstall and re-install Firefox, must I delete all personal info. including bookmarks to get rid of this problem? thank you.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

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