Baptist hymnal app not loading songs alredy paid for?

could anyone on apple tell me why my IPAD 1st generation cannot load (or download) the full version of this app!!! but they choose to charge me the 9.99 dollars and then not give me any type of support if i don't pay for contract with apple...? either deploy a good app that will work or give me my money back please.
let me know thank you.
x

This is a user to user support forum. No one here can help you.
It's up to the app developer to make their app compatible with Apple's iOS. So if you've upgraded and the app isn't compatible, it's not Apple's fault, it's up to the developer.
If you have issues with the app itself, you need to either contact them or contact iTUnes support.

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