Base station no longer detected (see post also in Airport Express Forum)

I have stuffed up configuration settings for Airport Express via the Airport Admin Utility and can't undo them.
- Mac OS X 10.5.3 on iMAC
- AX Model number A1088
- Airport Utility 5.3.2
- Airport Admin Utility for Graphite and Snow 4.2.5
I originally set up AX on Tiger - no problems. I upgraded to 10.5.3 still no probs.
While trying to set up a wireless connection for my MP600R printer, I was 'experimenting' to help it find the access point. I went to Airport Admin Utility for G&S (don't know why!), clicked 'configure' and set up the base as WDS thinking this would help the printer detect access point. I had never previously touched Graphite and Snow and never set anything up.
Result was that Airport Utility/AX could no longer detect my network and I lost wireless internet connection.
I went back to Admin Utility but 'configure' button is greyed out. I tried manually connecting to network name but had password problems. I tried to reinstall AX from disc but I got an error saying AX not compatible with the selected drive (which is now 10.5.3)!! I reset AX but I can't restore passwords because AX Utility can't find my network!
HELP!

Firmware is uploaded onto the base station itself and is different from AirPort Utility. Although you probably cannot confirm it without connecting to the base station, I think it highly unlikely that you use a firmware version earlier than 6.1.1 (which came out in 2004). If newer firmware is contained in software on your computer, AirPort Admin Utility and/or AirPort Utility should have prompted you to upload it to the base station, whereas if it is not on your computer, Software Update (assuming you use it) should have prompted you to obtain it. Even if your firmware is older than version 6.1.1, the reset procedure is virtually the same--in that case, you won't see the AX's status LED flashing rapidly a few seconds after you start holding the reset button, and you will just need to hold the reset button for 10 full seconds.
Once you connect to the base station, you should be able to see the firmware version (e.g., "Base Station Vx.x" where x.x is the firmware version) on the opening screen of AirPort Admin Utility for Graphite and Snow, when the base station is highlighted. I imagine that AirPort Utility shows similar information. I believe that in AirPort Utility, you can also check to see if newer firmware is available from Apple (choose "Check for Updates" in the AirPort Utility menu). To the best of my knowledge, the most current firmware version for AirPort Express is 6.3.

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Airport Express Base Station no longer detectable by my computer

Ever since I went wireless last year, I have had a love-hate relationship with my Airport Express Base Station. It seems to take forever and a day to configure the sucker, then, somehow I do and it works well for several months - until something happens to muck up the works. That thing seems to have happened this morning when Earthlink's DSL connection got wonky (it was a glitch that apparently covered a large part of the country). That glitch apparently worked itself out, but after I put my MacBook to sleep in order to get lunch, suddenly my PPPoE host went missing when I woke the machine up. Further examination indicated that, although my wireless network was still there, the MacBook could no longer find my Base Station, even though the light was still working. Resetting the Base Station does not help. I am at my wit's end here. I can work via Ethernet DSL line, but I have become used to wireless, and without a viable network, my Mac mini can't connect to the Internet. Help!

Could you post what you did in order to resolve the issue. I'm having a problem with the base station in that I cannot connect to the internet with my laptops (a mac and pc) while I can connect wirelessly to my network with my desktop (G4). The base station is not detected in the base statin admin utility or the aiport setup utility. If anyone else has a solution I would be much obliged to read it.
Thanks!

Airport Extreme base station no longer playing nice with Mac Pro

This is a strange problem...
I have an Airport Extreme base station (purchased in 2004) that I use with verizon DSL to get a wireless network going in my house, and I connect three computers wirelessly.
I have an ipod touch and toshiba PC laptop that are both able to connect to the network and run just fine. But lately (past 2 weeks or so) when I try to connect with my MacPro desktop I can go to a few sites, but after a few minutes the airport locks up. At that point none of my computers will connect and I have to unplug and then replug the airport. At that point the network will start up again and if I do not try to get on with Mac Pro then things run fine, but when I try to connect with desktop again, after another few minutes the same thing happens.
I know the problem is with the airport and my Mac Pro - I have done numerous connection experiments and have narrowed the problem down to that.
Is it possible that my MacPro might be drawing more power and causing the airport to overheat? (it is rather hot in the room with DSL connection)
Or should I accept that the current base it old, and bite the bullet and get a new base?
Any thoughts?

Could you post what you did in order to resolve the issue. I'm having a problem with the base station in that I cannot connect to the internet with my laptops (a mac and pc) while I can connect wirelessly to my network with my desktop (G4). The base station is not detected in the base statin admin utility or the aiport setup utility. If anyone else has a solution I would be much obliged to read it.
Thanks!

I have not been able to see my ATV or Airport Express.

I have not been able to see my ATV or Airport Express listed under the airplay icon in itunes 11. This started since I upgraded to iTunes 11 on my Windows 8 laptop.
My ATV is hardwired to the wireless router. My laptop and airport express connect to home network wirelessly. All devices are running their latest versions.
Any ideas?

Who is your ISP?

Any tricks to swapping out my old time capsule with a new airport extreme I am also using airport expresses

Any tricks to swapping out my old time capsule with a new airport extreme I am also using airport expresses? The hard drive on the TC quit working.

I do plan on using an external USB HDD for time machine backups. I have both 802.11g and 802.11n used for playing music via stereos.
I would recommend against it. Apple does not support Time Machine backups to AirPort Disks (USB HDD attached to the AirPort Extreme). Although folks have done so, we get a number of them here asking for help with their corrupted backups. If your backups are critical to you, please use another means (like connecting the USB HDD directly to your Mac) to do so.

Airport Utility fails to see Airport Extreme Only an Older Base Station no longer connected

Very weird what's happened... earlier this morning there was a power failure (none of my 2 computers were ON, and they are plugged in thru UPS with power surge/outage capabilities).
I turned my old Macbook Pro (2007) and everythign is fine. My Mac Pro (2008) is fine but it can't connect to the internet.
I've resetted both the modem and the Airport Extreme Base Station.
I've restarted and resetted the PRAM on my Mac Pro.
I've tried many times to diagnose it/change settings/create new network with Network and Airport Utility to no avail.
When I open Airport Utility on the Macbook Pro, it shows the Airport Extreme and it all looks fine... when I open Airport Utility on the Mac Pro, it only sees an old Snow/Graphite Base Station I haven't had plugged in in a log time. It doesn't see anything else.
I've tried trashing the Airport Utility preferences as well... but still nothing. The Wif Fi icon shows a '!'. When I click on it, the pull down menu shows an "Alert: No Internet Connection", but it still shows my network (and the neighbours' network) and it even has the check mark next to my network... ???
I'm running 10.8.5 and Airport Utility 6.3.1.
Please. Help.

Just a quick update, spent 90 minutes on the phone with apple support today. If I boot the mac in safe mode, the airport utility can see the base station.
In the course of trouble shooting, a test account was created, but the airport utility had the same issue. It proved that there isn't anything wrong with any of the hardware at the very least, and points to user level configuration problems (unfortunately, I was not able to sort that out with support).
Regards,
Seth

Airport Base Station No Longer Found in Network

Since applying the 10.5.2 upgrade yesterday my home network, routed via a cable modem and a formerly dependable original Airport Base Station, is no longer recognized by Airport Utility... and the Airport icon in the finder is continually scanning. I have found, however, that my network shows up as an available option in Network System Preferences...with a Connected status and an IP address (10.0.1.3).
I can connect to the internet and read email from my main iMac because I am also connected directly via ethernet, but my laptop can't find the Airport base station, either. I have reset, unplugged, restarted, check connections and cables, etc. Both Macs easily find my Airport Express, however. I'm concerned the new update no longer supports the original base station...
On another (unrelated?) note, my external backup HD (250GB Seagate), connected by Firewire, is now recognized as "Read Only," whereas it has always had read/write permission (confirmed in Get Info). So now my backup is failing, too. Sorry to introduce a new topic, but I'm frustrated!

Firmware is uploaded onto the base station itself and is different from AirPort Utility. Although you probably cannot confirm it without connecting to the base station, I think it highly unlikely that you use a firmware version earlier than 6.1.1 (which came out in 2004). If newer firmware is contained in software on your computer, AirPort Admin Utility and/or AirPort Utility should have prompted you to upload it to the base station, whereas if it is not on your computer, Software Update (assuming you use it) should have prompted you to obtain it. Even if your firmware is older than version 6.1.1, the reset procedure is virtually the same--in that case, you won't see the AX's status LED flashing rapidly a few seconds after you start holding the reset button, and you will just need to hold the reset button for 10 full seconds.
Once you connect to the base station, you should be able to see the firmware version (e.g., "Base Station Vx.x" where x.x is the firmware version) on the opening screen of AirPort Admin Utility for Graphite and Snow, when the base station is highlighted. I imagine that AirPort Utility shows similar information. I believe that in AirPort Utility, you can also check to see if newer firmware is available from Apple (choose "Check for Updates" in the AirPort Utility menu). To the best of my knowledge, the most current firmware version for AirPort Express is 6.3.

Airport express bases station no longer visible after W7 upgrade

Hi - I just upgraded my Dell Inspirion 530 to Windows 7 Ultimate. Since doing so, I can no longer "see" my Airport Express Base Station (1st generation). It is not visible via Airport Express Utility (5.5.3), nor as a connected device through Devices and Printers. I believe there may be a firewall or network security (Symantec anti virus) setting that I need to configure, but do not know where to start. The device worked fine in my Windows Vista configuration prior to upgrading, so I am confident that it is not a Express device issue. The device shows Green, indicating that it is working properly. Help appreciated!!!

do you still ahve signal!! i mean are you able to find the signal when you try to connect to it and use the internet?
if you are able to connect to the intenet on the same machine, did you try updating the untility software?

Airport extreme base station no longer recognizes password

Away from house for a week. Came back and none of our iPhones, iPads can connect to wifi network. Airport Extreme base station will no recognize my network password to check settings. Airport Epress will not join network either.

Hi danny_A1A!
I have a couple of articles here that should be able to help you troubleshoot this issue. The first is a quick assist article pertaining to Wi-Fi issues and can be found here:
Wi-Fi Quick Assist
http://support.apple.com/kb/ht1145
We also have another article on troubleshooting Wi-Fi connectivity, and it can be found here:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Take care, and thanks for visiting the Apple Support Communities.
-Braden

After downloading firmware for airport utility, airport express base station no longer registers with airport utility on my Mac. Now the base station is blinking amber with no info of what is causing all this to happen. Any suggestions?

After downloading firmware for airport utility last night, airport express base station was deleted from airport utility and only Time Capsule remains. When I plug in the base station, an amber light blinks without being able to verify the cause. Any suggestions to remedy this problem?

There are only a couple of things you can do to resuscitate a nonresponsive Express:
"Hard reset":
Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
If that does not work,
"Factory defaults reset":
Unplug the Express from power.
Press and hold the reset button with a pen or pencil, then plug the Express back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
Release the button.
In either case you will have to reconfigure the Express as a new device. A moment or two after it has been reset, the LED should be blinking slowly. It must then appear in your Wi-Fi menu like this:
Earlier versions of OS X will report it as "Apple Network nnnnnn".
In either case, select it, and then launch AirPort Utility.
If it does no appear in your Wi-Fi menu after it has been reset using one of the two techniques above, it is defective. Other than attempting another reset, there is nothing you can do.

HT1998 How can I administer a Gen 1 Airport Express from Airport Utility 6.3.2 (OS 10.9). I can see the base station but get the message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more inform

How can I administer a Gen1 Airport Express from, my MacPro (OS 10.9, Airport Utility 6.3.2). I can see the Express in the WiFi window but from the Airport Utility I get the following message: " This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Of course there's nothing of value on the support page. Any clues anyone?

Apple has dropped support in Mavericks (10.9) of the AirPort Express and AirPort Extreme models that were discontinued more than six years ago.
You can still administer the older AirPort models if you have a Mac running Leopard, Snow Leopard, or a PC.

Airport Express Base Station no longer supported.

Older version of Airport Express Base Station is no longer supported on my computer. Apple Support advises to install firmware update using Airport Utility 5.6. But I cannot install 5.6 on my system (running Lion 10.7.5). Help? Are older Express Base Stations useless?

The easiest and quickest solution would be to use...or borrow for 5-10 minutes.....another Mac running Leopard (10.5.x), Snow Leopard (10.6.x) or a PC with Airport Utility installed on it to administer the older Express.
If that is not possible, there are unsupported methods to install AirPort Utility 5.6 on a newer Mac, but you will have to decide whether to trust an unknown source for this, and accept the fact that there will be no support if something goes wrong.
The Internet is the place to look if you decide to do this.

Windows 7 Upgrade - iTunes no longer see's my remote Airport Expresses

Before upgrading from Vista to Windows 7, I deinstalled iTunes. After upgrading, I reinstalled the latest iTunes from Apple. iTunes appeared to be working fine until I played the 1st song. It could not find/connect the 2 remote Airport Express units. Interestingly, the icon at bottom right of iTunes initially showed the multiple choices but now it does not show anything. Also, the computer shows my APPLE network as strong and working just fine. The APPLE network is one of the Airport Express units. So, I am connected to the network OK . . . it is just iTunes that can no longer see the multiple locations to stream music. Am using an HP laptop, really strong and just purchased last year. Prior to upgrading Windows 7, everything had been working perfectly. H E L P

I suspect that the problem may be the Windows 7 firewall settings are preventing AirTunes from negotiating a connection to either AirPort Express Base Station (AX).
To check your Windows 7 firewall setting: Control Panel > Systems and Security > Windows Firewall. Select Turn Windows Firewall on or off. For troubleshooting, temporarily disable the Windows Firewall.
Your PC should now be able to stream to the AX. Please post back your results.

Hi I am having problems with my old airport extreme base station. It is a 802.11g with airport utility version 5.5.3.

On a regular basis connection is lost by al of the apple products connected to it even though signal strength is still showing to be good and its green light is still on. The only way to resolve seems to disconnect it from the power and then reconnect. All the apple products connected to it are more up to date than the bsae stationis this the problem?

All the apple products connected to it are more up to date than the bsae stationis this the problem?
I think it may have more to do with the older AirPort Base Station failing than it has to do with the fact that you have newer Apple products.
One option is to perform a "factory default" reset on the Extreme, and then, reconfigure as required for your networking needs. If after this type of reset, the Extreme still acts up as you described, it may be faulty or about to fail.

AirPort Utility can't see either AEBS or AirPort Express using either comp.

I have an AirPort Extreme Base Station (AEBS) and an AirPort Express (APE). The dsl connects to the AEBS via ethernet (in the first slot), and the AEBS connects to the desktop via ethernet (in the second slot; it has no AirPort card). The PowerBook (PB) connects to the network via its AirPort card, and the APE is used to extend the network range.
All of this worked as of last night.
This morning when I woke the PB, it wouldn't connect to the network automatically. I tried to connect manually, but it wouldn't accept the password. (Maybe I'd forgotten, when's the last time I had to enter it?) I went to the desktop to set up the AEBS to reset the password. Both the AEBS and AirPort Express showed up on AirPort Utility (AU) on the desktop before doing so.
After resetting the password, neither showed up in AU. (I suppose it's not surprising that the APE wouldn't, but the AEBS is connected via ethernet, and the ethernet is working or I couldn't connect here as set up.) I get the message that AU can't detect any Apple wireless devices. I rescanned several times with no luck. And I have pressed the reset button on the AEBS to no avail.
I also can't see either the AEBS or the APE with the PB, which does have an AirPort card, as I mentioned.
Any help or advice would be appreciated.

Theirry, I had (among all the other things I'd done) already pushed the reset button for a little while, but that didn't work. So, not knowing what else to do, I pushed it and held it while I counted to ten three times, and that worked. Probably one could get away with less.
After that, I had to start over again with the AEBS on AU, but I gave it the same network name and the password I thought I remembered, and the APE rejoined it automatically.
I hope that helps.

Base station no longer detected (see post also in Airport Express Forum)

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