Base station not seen by PowerBook

Have a 802.11g AirPort Extreme base station. Just moved, and ran into a problem similar to someone else - Comcast gave me a new modem (Arris telephony). Connected to my network but could not see the internet. My problem is that I changed the MAC address in my AirPort Admin Utility, and now cannot see my AEBS with my G4 PowerBook. Do I need to totally reformat the base station, or is there any easier way to recover this? Thanks for the help.

Whenever you switch the Ethernet connection of a cable modem you should power off the cable modem so that it will forget the device it was talking to. When you power up the cable modem, it will discover a new device to talk to.
Some cable modems have an internal battery. Some of those have a reset button which must be used to properly reset the cable modem. With others you must remove the internal battery to completely reset the cable modem.

Similar Messages

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    I tried following the article's instructions by going into System Preferences / Network and changing the configure ipv6 tab to Link local only and I STILL am getting the same error. Can someone please advise how to get this ariport extreme back online and configured

    I'm in a frustrating predicament with this error, so if folks have any suggestions, that would be greatly appreciated...
    A few days ago my internet stopped working as best i know out of the blue (3rd gen Airport Extreme with a couple iPhones, iPad, Apple TV's, Mac's (one with Mavericks) on it).  In trying to fix it, I powered down everything and reset the router.  When the router is initializing (seen through the Airport utility), the internet starts working again on the Mac in which I'm running the Airport utility. (a browser in background loads a previously unloadable webpage).  I'm then left with a screen where the Airport utility is waiting for me to enter set-up info:
    If I leave the Airport Utility in this state and don't hit next, my internet works fine on my Mac.  If I set-up this info, however, my internet no longer works (in Airport Utility the Internet globe has a orange circle saying internet disconnected) and I get a screen saying "An unexpected error occured.  Try again."  I've tried toggling a number of router settings, restarting the router, but nothing seems to fix it.
    I've taken the router to Apple, where they were able to create a network fine with the router.  I also bought a new AE router, and tried an old AE express router, but all attempts get the same error.  I've also tried using the iOS Airport utility, but that doesn't seem to help.  I've tried the older version (5.6) of Airport Utility run on a non-Mavericks Mac, but that didn't help.
    I had a ISP technician come out, but they basically said the plug (we don't have a modem, but just a ethernet plug in our apartment)  in which you're getting the internet from us is working, and it's your router.  They're diagnostics said the router is 'throwing off a bunch of errors.'  That being said, they've confirmed the setting on the AE are okay (as far as they know...).
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  • New Airport Extreme: no LAN lights, base station not found

    I just brought home a new Airport Extreme base station 802.11n to replace a Linksys router which I used without too much trouble (it used to boot me off occasionally, which was annoying). I want to connect to my DSL internet using an ethernet cable. There's also a PC and a Mac in the house that are wireless. However, the Airport Utility doesn't see the AEBS, I've got the classic flashing amber light, and at the back, the WAN light shows a connection to my DSL modem, but I've got no lights on my LAN ports. (I have seen them light up very briefly but they never stay on.)
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    What should I try next? It's a really simple setup, and all I'm trying to do is to connect to the internet.
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    I know you have tried a series of resets, but please try the following with your Mac Mini connected directly, using an Ethernet cable, to one of the LAN ports of your 802.11n AirPort Extreme Base Station (AEBSn), and the AEBSn's WAN port connected (via Ethernet) to the DSL modem.
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    2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
    3. Perform a complete power recycle of your network components as follows:
    Modem/Router Power Recycling - Quick
    o Power-off the modem, AEBSn, & computer(s); Wait at least 5 minutes.
    o Power-on the modem; Wait at least 5 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
    Modem/Router Power ReCycling - Full
    o Power-off the modem, AEBSn, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    o Power-on the modem; Wait at least 15 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    4. Contact your ISP to have them perform a "modem reset."

  • Airport Extreme base station not recognized anymore by Airport Utility software

    Hello,
    I just encountered the problem today.
    I have old Airport Extreme base sation (mushroom design).Picture below.
    I have iMac 24". About this Mac Picture below.
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    The message of the software led directly to this support community.
    The picture with the base station icon says: "this version of Airport Utility does not support this base station. To know more, check the Sevice and Support Community."
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    Since this is not my field of knowledge, would anyone come up with a brilliant solution other than .... :
    "Did Apple just manage to make you buy a new Airport base station ?."
    Thank you for your time.

    Hello,
    Thank you for your reply and exlpanation.
    I just downloaded the Aiport Utility 5.6.1 from Apple site. Unfortunately the OS X version is not compatible with this Airport Utility.
    I don't have Time Machine neither.
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    Is there something inbetween: a correction to Airport Utility 6.2 plug in that would accept my base station and compatible with my iMac ?.
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  • 1st generation airport express base station not showing up in network utilities

    when i plug it in the amber light appears and sometimes blinks and/or sometimes steady. needless to say my desktop imac is not picking up its signal. what do i need to do to make it work or is it just not compatible with  my new mac?

    Your new iMac should not have any issues connecting to the 1st generation AirPort Express Base Station (AX).
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    Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
    Perform a "factory default" reset on the base station.

  • Graphite base station not working with my Intel Based Mac Mini and iPhone.

    My Airport Express died after 2 years of use. I had to resort to plugging in my old but still functioning Graphite Airport base station. Since the set up assisant on my Mac mini does not work with the older base station, I used my G4 400 tower to set it up. I got it working and tested the connection. On to testing my iPhone. It sees the new network. Password is entered and the wifi icon shows full signal strength, but does not connect to the web. Next I try my Mac mini out on the new network and it too sees the network, but does not connect to the web. I double check the older G4 and the connection is still strong and fast. I shut the G4 down thinking that maybe the Graphite can only support one computer at a time, and the Mac mini and iPhone still can't connect to the web. I'm not sure what to do with this one. Is there a setting that I need to use? As far as security goes, the Graphite base station was set up with a WEP password. Any help would be great
    Message was edited by: Soriano

    I suggest using AirPort Admin Utility (version 4.2) to check the base station settings and change them, if necessary. (AirPort Admin Utility should be able to configure a Graphite base station from a computer running Mac OS X 10.4, even though AirPort Setup Assistant can't.)
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    The Internet pane of AirPort Admin Utility should be set in accordance with your Internet provider's requirements. Most likely, it should be set to Connect Using:Ethernet and Configure:Using DHCP.
    After verifying the settings, power down the computers, base station and cable or DSL modem for a few minutes, then start them up sequentially, leaving time for each to get fully up and running: first the modem, then the base station, and finally the computers.
    The network preferences on the Mac Mini and the iPhone are also relevant. I assume that the preferences are unchanged from those that worked with the AirPort Express.
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  • Airport Express 1st Generation base station not showing up using new Linksys E1500 router.  Compatibility problem?

    Airport Utility cannot find base station.  The AirPort Status Icon is showing on my iMac's menu bar, but when I click on it I do not see an AirPort option in the list --- only the various networks that are within range and the options to Create or Join a network.  I have a 1st generation Airport Express (Moded A1264) and recently installed a new router, Linksys E1500.  Could the router be the problem?  Another computer in the house had to be set up on the router using Cisco Connect on my husband's Window's 7 computer.  This was also necessary for our Wii console.  When I try to use Cisco Connect to see if it needs to recognize the AirPort device, it gives me certain wireless settings necessary to connect the device (Network Name (SSID), Security key and Security Type (WPA2 or WAP).    looked on the site but didn't see an option for setting up Airport Express.  I also upgraded from Snow Leopard OS to Lion shortly before adding the new router.  I use the Airport Express to play our Tune music on powered speakers in our kitchen and did not think to see if it was operating between the time I upgraded the operating system and the time I installed a new router.  I have two different versions of AirPort Utility on the computer  6.0 and 5.6.  Any suggestions?

    Just spoke with Cisco about the router.  They said the router is compatible with the E1500.  They suggested that I contact Apple to see if their default IP address was that same as the router (192.168.1.1).  They told me I would have to change it if that was the case.  How would I do that?

  • Time capsule base station not working with Airport Express

    Hi...
    I have a network setup using the airport base station hat is part of my (older) time capsule.  I also have an older Airport Express.
    My network is working fine...and looks like the first image below.  When I plug in the Airport Express and reset it...I get what you see on the second image.  The thing is...the airport utility is supporting the base station just fine prior to looking for the airport.  I presently have airport utility 6.3.2 and my airport base station has firmware 7.6.4. 
    Any help would be great....thanks!

    Your express is a G wireless model and not compatible with the N wireless TC.
    You can use it but only by using it with ethernet and setting it up as AP.. you also need to use 5.6 utility not v6.. apple removed support for G wireless devices from v6.
    LOL..
    I was 2min late.

  • Devices connecting to the weaker signal base station, not extended Airport Express

    I have am successfully extending my network with a timecapsule as the base station in the front of the house (living room) and an airport express in the back of the house (bedroom).  The connection between the timecapsule and the AX is 'good' according to the airport utility on my iPad.
    I'm connecting my iPad and laptop to the AX from the bedroom and the internet is fast.
    I am also trying to connect a printer and a droid; both of these won't connec to the AX from the bedroom, and default to the timecapsule which they both can barely connect to.  The Internet is slow, and the printer won't work.
    The printer is a canon mx860 and is b/g
    The droid is a droid global 2 and is b/g/n
    I had a similar problem with my home theatre pc in the bedroom, which wanted to connect to the timecapsule, but I installed a network sniffer and was able to manually connect to the AX, which clearly had a stronger signal.
    Why are the phone and printer not connecting to the stronger signal??  I know I read somewhere that you can't configure this on the TC and AX.
    Thanks,
    Walker

    Since you are using the Express to extend the network of your Time Capsule then the band that is being used by the Express is determined by which band you are using to connect to the Time Capsule.
    On the Time Capsule, if you are using the simultaneous dual band feature you will have created at least two networks, one 2.4GHz and one that is 5GHz. Each Network should have a unique name so you can distinguish them. I append (5GHz) to the name of my 5GHz network to accomplish that.
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  • AirPort Express Base Station not recognized by Verizon MiFi 4G

    I use an AirPort Express Base Station (AX) to connect wirelessly to my PC in order to play music from iTunes.  The AX is connected via wire to a sound system.  I have just changed from a Verizon MiFi 3G wi-fi hot spot to a Verizon MiFi 4G wi-fi hot spot.  I was able to use the AX on the Verizon MiFi 3G wi-fi hot spot with no problem.  But when I switched to the Verizon MiFi 4G wi-fi hot spot, I could not get the AX to work.  I used the AirPort Utility to update the AX settings, including changing from WPA to WPA2, and the AirPort Utility reported everything OK (green check mark at end of session), but the Verizon MiFi 4G wi-fi hotspot does not recognize the AX--the indicator light on the AX is blinking orange, not solid green.
    Does anyone have any idea why the AX worked with the Verizon MiFi 3G hotspot but not with the Verizon MiFi 4G hotspot?
    Is there some kind of workaround or another box to put in the system?
    Thanks.
    CFTC

    It say's this on the main Apple Website:
    Support for WPA requires Mac OS X v10.3 or later.  Use of Wi-Fi Protected Access (WPA) reduces the maximum number of network users. When joining an existing wireless network, AirPort Express supports only WPA-Personal. WPA2 requires a Mac computer with an AirPort Extreme Card and Mac OS X v10.3 or later.
    So it has to be on WPA-Personal.
    The Airport Utility should tell you what is wrong with it when it is orange.
    Also, is it running on the same channel? For instance, are they both running on channel 1? Are you extending a network, or creating a network?
    Hope that brain snap just puts everything together.

  • Does Airport Express work with Airport Base Station (not Airport Extreme)?

    I'm needing to extend the range of my Airport base station. I purchased an Airport Extreme to funcion as a repeater, but it's not working. Will Airport Express work with a (white) Airport base station. If not, how can I extend the range besides moving the base station?

    Can someone actually tell me how to set-up the Airport Express (with my Airport) so that it will act like a repeater. Once again, this is an Airport and not an Airport Extreme.

  • Airport Base Station not showing up and network disappeared

    I only use Airport Express to stream music from iTunes to my stereo speakers.  It had been working just fine until a couple of weeks ago.  Now, it appears that the base station cannot connect to my network, and I can't even find my network.  When I click onto the multiple speakers icon in iTunes, my network is grayed out and italicized.  I don't know if it's been hijacked or what's going on. I've tried to use the AirPort utility, but it simply says that it was unable to find any wireless devices. My base station flashes amber constantly.  When I have tried to use the Airport Utility, it doesn't even see the base station. When I go to Network in System Preferences, it does indicate that Airport is active and connected.  Running OS 10.6.7 on a Mac Pro.  Help.  I hate to crank up the volume on my computer speakers...

    BTW, thanks for taking the time to try and help me with this.  I re-connected the Airport Express to the Mac directly with ethernet.  Airport utility sees it fine.  I selected the pane that configures it to use Airplay. iTunes recognizes the base station and all looks good.
    The following are the screens that appear regarding the connectivity:
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  • Base Station not recognized

    After upgrade to Leopard, internet connect OK, wireless connect using Extreme Airport is OK, but when I run Airport Utility, it scans and finds no base station. Rescan same result.
    As i said connections are ok, thank goodness, but if I needed access to router I'm SOL.
    Any ideas?
    BB

    I've intermittently had the same problem. I have an Airport Extreme (11g) base station and an Airport Express in WDS mode. The Express shows up in the Airport utility program, but sometimes the AEB doesn't, even when I'm outside the range of the AX and sitting right next to the AEB. Very strange. Both have the latest firmware. I'm still able to get an internet connection from the AEB even though it's MIA on the scan by the setup program.
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    Never happened until I installed Leopard....

  • Airport Extreme Base Station not cooperating with Cable Modem

    The non-specific issues are by far the most frustrating and I can't make any sense of this. To be fair, this might not be a AEBS issue as much as a ISP issue, but any suggestions are much appreciated.
    History: My setup has worked great for about 6 months, but recently I've been having intermittent problems (described below) that have been getting progressively worse and more frequent. The issues have not changed in relationship to firmware/software updates for the AEBS and airport utility.
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    -Time machine is unavailable when the internet is not accessible.
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    Could this be an issue with my ISP not distributing IP address properly or something? I'm not really very savvy with the way all that works.
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    Its gotta be the surrounding interference issue. I found a macworld article that refers to testing the different channels in the 2.4gHz range and finding some completely unusable (as you mention). If I didn't have a couple iPhones that can't run 5gHz, I'd certainly bump up to that because apparently that's where the performance is!
    Here's a link to the article, although it's mostly a review, though information within is pertinent to our issue.
    http://www.macworld.com/article/59923/2007/09/airportextreme.html

  • Aiport extreme dual band base station not connecting to the internet...

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    Can you tell us whether your "modem" is a simple device with only one ethernet port or is it a "gateway", which is a combination modem/router with 3-4 ethernet ports?

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