Basic broadband package off-peak?

Hello all, a relative of mine has the basic £10/month home broadband package and has asked me if i could find out if this package has an off-peak time that provides unlimited download bandwidth? If so, between which hours provide said off-peak times?
Thank you for your time and patience.
- CJ
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Go to Solution.

No, the basic package is limited 24/7. If you want unlimited your relative would need to upgrade the broadband to an unlimited package.

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Hi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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Hi there,
I have been doing a lot of reading around the various limits 100GB and 300GB and how they have now been removed by BT, but that everything is now unlimited subject to FUP.
However, I can't seem to find the answer to my question.
I would appreciate anyone who is currently in the same position to give me some info.
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ufo wrote:
Hi there,
I have been doing a lot of reading around the various limits 100GB and 300GB and how they have now been removed by BT, but that everything is now unlimited subject to FUP.
However, I can't seem to find the answer to my question.
I would appreciate anyone who is currently in the same position to give me some info.
If I am a heavy user/downloader, who only mainly use Infinity to download during off-peak hours (usually overnight) will I get throttled during those times (overnight - say for example midnight to 8am)?
This will be either P2P/Torrents or Usenet (or both), could be maybe 1TB a month or maybe more.
I am not concerned about normal daytime usage which will probably just be for browsing/emails, not overly heavy usage I don't think.
Thanks.
Wow!!! 1TB a month , do you get much sleep
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crash_overide666 wrote:
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Hello
So glad I found this forum – I'm in need of some help before I go mad!
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Solved!
Go to Solution.

Hello again
Can anybody tell me how long it normally takes for the mods to reply to a contact form please? I submitted an enquiry via RobbieMacs's profile link on 18 September and have not yet received a reply or acknowledgement. Does it normally take a few days to hear back from them?
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Hi sd7,
Thanks for posting and apologies that this is going on for so long.
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Cant get into MfE when phones set to "off peak" ti...

On the weekend (off-peak time) I couldn’t synchronies (kept telling me to set up an Exchange profile), didnt receive any emails (sent a few to the company account which is set up on the phone to test it but no luck) and couldnt get into the MfE settings (menu -> mfe and from there I couldnt do anything, hit options and it showed the usual menu but when I clicked on Open nothing happened and even the left-right moving locked up, all I could do is to quit to the "desktop") The phone was working fine apart from this (and been working fine since this year april, even upgraded to the latest firmware in the same month) and had no problems with it till the weekend. Tried rebooting (switch off and on) : no luck.Our Exchange server was fine ok all weekend, managed to log into my account, no error logs that would indicate it was the servers fault. Other people (with the same phone, same firmware, same settings) had no problems accessing their emails on the weekend. This morning as soon as it hit the scheduled peak time it started working fine, emails started coming in. In peak time it syncs every 30 mins and in off-peak it syncs every 6 hours. Any suggestions/solutions would be highly appreciated since I cant be without phone and emails the coming weekend.

My girlfriend was having a similar problem with her N95 phone. I'd spotted a couple of posts like this one, but no solution. Here's how I fixed it...
Used nokia pc suite to back everything up off the phone.
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We reformatted the phone a second time, and restored the backup using nokia pc suite again but this time we didn't restore the settings. Messaging was accessible again, the old messages, contacts etc were all there. All that needed setting up again were things like selected ring tones.
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If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Basic broadband package off-peak?

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