Basic question, but I can't find a complete answer

I know this is really basic, but I'm nervous about installing Leopard. (My little 80G MacBook is all the computer I have right now.) I want to clone my current hard drive before I do an erase and install of Leopard. I bought a WD 500GB external hard drive for Time Machine to use.
Here is my question - can I format and partition that drive, use one of the partitions for the clone of my current drive (Tiger) created with CCC and then have Time Machine use the other partition? (I've never formated a drive or partitioned one...this is part of my nervousness.)

Yes this works good. Partition the drive using disk utility into two partitions. The partitions should be GUID partition table and Mac OS Extended (journaled). Be sure to make the Tiger partition big enough to hold your Tiger system.
Use Carbon Copy Cloner or SuperDuper to make a bootable clone on the external. Set the settings so that when the clone ends it will boot from the external drive. This will allow you to test the clone.
Then you can install Leopard on your internal hard drive.

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This is probably a dumb question, but I can't find an answer. How do I make the text on my calendar larger so I can actually read it when I print it out? I am using a MacBook.

Press "Command P" and when the Print dialogue box comes up, towards the bottom there is an option allowing you to choose the text size, i.e: small, med, large.
Hope this helps,
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I need to reset my security questions, but i can't find a option to do so?

I have looked at other posts, and they tell me to log into apple id and then navigate to the sidebar, but i can't find a option to reset my security answers???

You need to contact Apple, either through the link in that article or by phoning them.
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What should be pretty simple install question, but I can't find answer....

Hard drive C = 40, external hard drive G = 160. Want to load/store all music on G. When I downloaded iTunes and QuickTime from iTunes official website, I specified G as drive where I wanted software to go. iTunes went to G, Quck Time went to C. Music ends up being loaded to/stored on C. Not what I want.
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How do i reset my security questions? I can't find anything that will let me change them

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The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which will normally be by phone as they need to confirm your id and that it's your account.
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Hello, this might be a basic question, but how do you open QuickTime to record a new webinar? I have a new MacBook Pro with Yosemite and can only get QuickTime to appear in Finder but not actually open to allow me to record something new. Thx.

Hello, this might be a basic question, but how do you open QuickTime to record a new webinar? I have a new MacBook Pro with Yosemite and can only get QuickTime to appear in Finder but not actually open to allow me to record something new. Thx.

Hi Winterwilly,
Welcome to Apple Support Communities.
The article linked below answers your question of how to use QuickTime to record something on your MacBook Pro’s screen.
QuickTime Player 10.x: Record your computer’s screen
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I asked this question before but I can't find it now. Anyway, I'm trying to import a DVD video that was made on a MAC and use it on a new iMovie project.

I asked this question before but I can't find it now. Anyway, I'm trying to import a DVD video that was made on a MAC and use it on a new iMovie project.
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If the video is already on a DVD:
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(unless you are running Lion in which case see below))
which is a mere $20.
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which costs $25.
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Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
And from the TOU of these forums:
Keep within the Law
No material may be submitted that is intended to promote or commit an illegal act.
Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it. See this:
http://support.apple.com/kb/HT3381
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Possibly a very basic question but I have set up a spread sheet in Numbers and have viewed help videos but I can't get it to give me sums for the columns I highlight. Keeps coming up with the figure zero. I have version 09 2.3(554). Can anyone help

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Hi Sohojools,
To sum a column, use a formula such as this one in Cell A6
Type this in a cell below your data:
=SUM(A2:A4) or whatever range of cells you want to sum. The easy way is to type:
=SUM(
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The sum icon in the bottom left hand section of the window does not highlight or show any total
To see the sum (and other simple statistics) in the bottom left, select a range of cells. That tells Numbers which cells you are refering to.
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Regards,
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http://www.apple.com/support/appleid/
Start here. I ended up scheduling for them to call me to get my ID sorted out.

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When I attempt to open firefox an error message appears telling me that firefox is already running, but I can't find it running. How do I do so or in any case close the already running Firefox process?

When I attempt to open Firefox instead of Firefox opening, an error message appears saying "Firefox is already running but isn't responding. To open another window please close the existing Firefox process or restart the system.", but I can't find that process of Firefox in order to kill it, and after restarting the system there is still the problem. I have found an emergency fix to at least get online, and that is to use"Firefox_Profile_Manager" in the start menu's "run" start menu, but the
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Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
**Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
'''You need to update the following:'''
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*Shockwave Flash 10.2 r153
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
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#**Use either of the links below:
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#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
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#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
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#***ActiveX for IE
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How do I set the default page when I select "+" for a new tab? Right now it defaults to Yahoo search and I want to set it to my Speed Dial page. I did have the default page set to Speed Dial but I can't find anywhere how I did it in the past.

You can set the homepage for opening tabs, but I can't find the setting for designating what page opens when I hit the + button on tabs.
This is the page that loads:
http://search.yahoo.com/?fr=freeze&type=W3i_NA,132,3_6,Tab%20Search,20100937,6693,0,16,0
How did Yahoo embed this in the Tab settings?

Firefox '''does not''' come with a setting for a page that opens in a new Tab, the default installation always opens a blank page when you open a new Tab. Many extensions include a feature to open their choice of a webpage when you open a new tab, as does the Speed Dial extension which uses a "local page" internal to Firefox.
You need to figure out which extension has taken over that preference that Speed Dial needs to use. You didn't bother providing a Troubleshooting Information... listing as requested when you asked this question, but I can guess your problem is related wither a Yahoo extension or a Conduit / OurToolbar extension - as there is a plugin listed = Package Installer & Install Conduit.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Newbie mistake, but I can't find it, help appreciated on XML import

I'm sure I'm making a newbie mistake but I can't find it. If someone could tell me what I'm doing wrong I would appreciate it.
Step one works (i'm logged as user xdb on the database):
SQL*Plus: Release 10.1.0.2.0 - Production on Wed Dec 20 13:47:53 2006
Copyright (c) 1982, 2004, Oracle. All rights reserved.
Connected to:
Oracle Database 10g Enterprise Edition Release 10.2.0.2.0 - 64bit Production
With the Partitioning, OLAP and Data Mining options
SQL> Declare
2 ignore boolean;
3 begin
4 ignore :=dbms_xdb.createFolder('/datamart');
5 ignore :=dbms_xdb.createFolder('/datamart/CustomerCare');
6 ignore :=dbms_xdb.createFolder('/datamart/CustomerCare/xsd');
7 ignore :=dbms_xdb.createFolder('/datamart/CustomerCare/xml');
8 commit ;
9 end;
10 /
PL/SQL procedure successfully completed.
Step two works, where I drag and drop via Windows Explorer my xsd file into http://d01db:8085/datamart/CustomerCare/xsd. It has a size of about 7k or so. Again, when connecting to the respository with Windows Explorer, I'm logging in as xdb.
Step three works, where I register the schema that I just put into the XML repository. Still logged into SQLPlus as xdb.
SQL> begin
2 dbms_xmlschema.registerURI
3 (schemaURL => 'http://xmlns.oracle.com/xdb/Steton.xsd'
4 ,schemaDocURI => '/datamart/CustomerCare/xsd/Steton.xsd'
5 ,genTables => true
6 ) ;
7 end;
8 /
PL/SQL procedure successfully completed.
SQL> describe STETONAUDITRESULTS;
Name Null? Type
TABLE of SYS.XMLTYPE(XMLSchema "http://xmlns.oracle.com/xdb/Steton.xsd" Element "StetonAuditResults"
SQL>
By the way, here is the schema:
<?xml version="1.0" encoding="utf-8"?>
<xs:schema xmlns="" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xdb="http://xmlns.oracle.com/xdb" id="StetonAuditResults" xdb:storeVarrayAsTable="true">
 <xs:element name="StetonAuditResults" xdb:defaultTable="STETONAUDITRESULTS">
 <xs:complexType>
 <xs:sequence>
 <xs:element name="Control">
 <xs:complexType>
 <xs:sequence>
 <xs:element name="ResultCount" type="xs:int"/>
 </xs:sequence>
 </xs:complexType>
 </xs:element>
 <xs:element name="AuditResults">
 <xs:complexType>
 <xs:choice maxOccurs="unbounded">
 <xs:element name="AuditResult">
 <xs:complexType>
 <xs:sequence>
 <xs:element name="AuditResultGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="AuditGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="AuditName" type="xs:string" minOccurs="0"/>
 <xs:element name="AccountID" type="xs:string" minOccurs="0"/>
 <xs:element name="AccountName" type="xs:string" minOccurs="0"/>
 <xs:element name="AuditorID" type="xs:string" minOccurs="0"/>
 <xs:element name="AuditorName" type="xs:string" minOccurs="0"/>
 <xs:element name="AcctRepName" type="xs:string" minOccurs="0"/>
 <xs:element name="AuditTypeID" type="xs:int" minOccurs="0"/>
 <xs:element name="AuditTypeName" type="xs:string" minOccurs="0"/>
 <xs:element name="DivisionID" type="xs:int" minOccurs="0"/>
 <xs:element name="FaxBack" type="xs:string" minOccurs="0"/>
 <xs:element name="EMailBack" type="xs:string" minOccurs="0"/>
 <xs:element name="StartDateLocal" type="xs:dateTime" minOccurs="0"/>
 <xs:element name="StartDateUTC" type="xs:dateTime" minOccurs="0"/>
 <xs:element name="EndDate" type="xs:dateTime" minOccurs="0"/>
 <xs:element name="UploadDate" type="xs:dateTime" minOccurs="0"/>
 <xs:element name="ProcessDate" type="xs:dateTime" minOccurs="0"/>
 <xs:element name="ApplicationVersion" type="xs:string" minOccurs="0"/>
 <xs:element name="AuditResultNotes" type="xs:string" minOccurs="0"/>
 <xs:element name="AuditorSignature" type="xs:base64Binary" minOccurs="0"/>
 <xs:element name="AcctRepSignature" type="xs:base64Binary" minOccurs="0"/>
 <xs:element name="InitialAuditResultGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="RecordType" type="xs:string" minOccurs="0"/>
 <xs:element name="ModifiedDate" type="xs:dateTime" minOccurs="0"/>
 <xs:element name="CategoryResults">
 <xs:complexType>
 <xs:choice minOccurs="0" maxOccurs="unbounded">
 <xs:element name="CategoryResult">
 <xs:complexType>
 <xs:sequence>
 <xs:element name="AuditResultGlobalID" type="xs:string"/>
 <xs:element name="CategoryGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="CategoryName" type="xs:string" minOccurs="0"/>
 <xs:element name="CategoryReference" type="xs:string" minOccurs="0"/>
 <xs:element name="CategoryResultNotes" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionResults">
 <xs:complexType>
 <xs:choice minOccurs="0" maxOccurs="unbounded">
 <xs:element name="QuestionResult">
 <xs:complexType>
 <xs:sequence>
 <xs:element name="AuditResultGlobalID" type="xs:string"/>
 <xs:element name="CategoryGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionText" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionReference" type="xs:string" minOccurs="0"/>
 <xs:element name="ChoiceGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="ChoiceText" type="xs:string" minOccurs="0"/>
 <xs:element name="ChoicePointsPossible" type="xs:double" minOccurs="0"/>
 <xs:element name="ChoicePointsEarned" type="xs:double" minOccurs="0"/>
 <xs:element name="QuestionResultNotes" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionCommentResults">
 <xs:complexType>
 <xs:choice minOccurs="0" maxOccurs="unbounded">
 <xs:element name="QuestionCommentResult">
 <xs:complexType>
 <xs:sequence>
 <xs:element name="AuditResultGlobalID" type="xs:string"/>
 <xs:element name="CategoryGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionCommentGlobalID" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionCommentText" type="xs:string" minOccurs="0"/>
 <xs:element name="QuestionCommentResultNotes" type="xs:string" minOccurs="0"/>
 </xs:sequence>
 </xs:complexType>
 </xs:element>
 </xs:choice>
 </xs:complexType>
 </xs:element>
 </xs:sequence>
 </xs:complexType>
 </xs:element>
 </xs:choice>
 </xs:complexType>
 </xs:element>
 </xs:sequence>
 </xs:complexType>
 </xs:element>
 </xs:choice>
 </xs:complexType>
 </xs:element>
 </xs:sequence>
 </xs:complexType>
 </xs:element>
 </xs:choice>
 </xs:complexType>
 </xs:element>
 </xs:sequence>
 </xs:complexType>
 <xs:key name="StetonAuditResultsKey_AuditResult">
 <xs:selector xpath=".//AuditResult"/>
 <xs:field xpath="AuditResultGlobalID"/>
 </xs:key>
 <xs:key name="StetonAuditResultsKey_CategoryResult">
 <xs:selector xpath=".//CategoryResult"/>
 <xs:field xpath="AuditResultGlobalID"/>
 <xs:field xpath="CategoryGlobalID"/>
 </xs:key>
 <xs:key name="StetonAuditResultsKey_QuestionResult">
 <xs:selector xpath=".//QuestionResult"/>
 <xs:field xpath="AuditResultGlobalID"/>
 <xs:field xpath="CategoryGlobalID"/>
 <xs:field xpath="QuestionGlobalID"/>
 </xs:key>
 <xs:keyref name="AuditResultCategoryResult" refer="StetonAuditResultsKey_AuditResult">
 <xs:selector xpath=".//CategoryResult"/>
 <xs:field xpath="AuditResultGlobalID"/>
 </xs:keyref>
 <xs:keyref name="CategoryResultQuestionResult" refer="StetonAuditResultsKey_CategoryResult">
 <xs:selector xpath=".//QuestionResult"/>
 <xs:field xpath="AuditResultGlobalID"/>
 <xs:field xpath="CategoryGlobalID"/>
 </xs:keyref>
 <xs:key name="StetonAuditResultsKey_QuestionCommentResult">
 <xs:selector xpath=".//QuestionCommentResult"/>
 <xs:field xpath="AuditResultGlobalID"/>
 <xs:field xpath="CategoryGlobalID"/>
 <xs:field xpath="QuestionGlobalID"/>
 <xs:field xpath="QuestionCommentGlobalID"/>
 </xs:key>
 <xs:keyref name="QuestionResultlQuestionCommentResult" refer="StetonAuditResultsKey_QuestionResult">
 <xs:selector xpath=".//QuestionCommentResult"/>
 <xs:field xpath="AuditResultGlobalID"/>
 <xs:field xpath="CategoryGlobalID"/>
 <xs:field xpath="QuestionGlobalID"/>
 </xs:keyref>
 </xs:element>
</xs:schema>
Step four is where I have problems. I'm using Windows Explorer to drag and drop an XML instance document into http://d01db:8085/datamart/CustomerCare/xml while logged into the repository as xdb.
Here's some of the test file that I'm using.
<?xml version="1.0" standalone="no"?>
<StetonAuditResults xmlns:xdb="http://xmlns.oracle.com/xdb" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="http://xmlns.oracle.com/xdb/Steton.xsd">
 <Control>
 <ResultCount>112</ResultCount>
 </Control>
</StetonAuditResults>
Note, the test XML file is 427k in size and I can't post it here. There is a lot of data between the </Control> tag and the </StetonAuditResults> tag.
During the Drag and Drop I get the message "An error occured copying some or all of the selected files."
My first suspicision was that the XML document failed validation. So I changed the namespace line to
<StetonAuditResults xmlns:xdb="http://xmlns.oracle.com/xdb" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="H:\StetonCustomerCare\Steton.xsd">
I then started Altova's XMLSpy and the XML document is well formed and it validates.
I then changed the namespace line in the XML document to
<StetonAuditResults xmlns:xdb="http://xmlns.oracle.com/xdb" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
and I could use Windows Explorer to drag and drop the file into the XML DB respository of http://d01db:8085/datamart/CustomerCare/xml, but this version doesn't shred the XML document into the SQL tables that I need.
I then deleted the file from the repository.
I then changed the namespace line in the XML document to <StetonAuditResults xmlns:xdb="http://xmlns.oracle.com/xdb" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="Steton.xsd">
because someone told me to, and because I have seen an FAQ in this forum suggest this approach. I can copy using Windows Explorer into the http://d01db:8085/datamart/CustomerCare/xml. However, the file size via Windows Explorer is 427kb. Also "select count(*) from STETONAUDITRESULTS;" returns zero.
What am I doing wrong?
My background, I'm not an Oracle DBA, but I can code SQL select statements. So if I need to do something involving Oracle DBA privileges, please document it well. I will have to get the DBA's involved.
My goal is import this XML file so that I can use it as a feed for a datamart. The first XML file in text format is 27mb.
Thanks again for reading this far.

I guess you have a namespace issue...(schema registered is not the same as the layout in your XML instance/doc, therefor will not be inserted). You have access to the XDB account...thats all you need (more then enough, i mean, you don't need dba privs).
on the FAQ Mark explains...
Why is the size of my XML document 0 bytes when viewed via HTTP or FTP ?
Posted: Sep 1, 2006 6:07 AM in response to: mdrake in response to: mdrake
When a schema based XML is loaded into the XML DB repository via HTTP, FTP or dbms_xdb.createResource() the document is converted from a textual serialization of XML into a series of objects. At this point the size of the document becomes (a) meaningless and (b) difficult / expensive to calculate.
The first question is what is meant by the size of the document once it has been stored using object-based persistence ? There are two possibilities
(1) The number of bytes used the text serialization of the XML document.
(2) The number of bytes required to store the internal object representation of the document. In this case the does the size include the bytes used for keys, refs indexes, etc ?
Since (1) would be expensive to maintain as the document is updated (particularly in the case of partial updates) and (2) is expensive to calculate on a document by document basis, XML DB shows the size of all schema based XML documents as 'zero' bytes.
Note that this also applies to the size of the registered version of XML Schema documents, which can be found in the folder tree /sys/schemas.
If a schema based XML document is loaded into the repository and does not appear as 0 bytes long when viewed via HTTP or WebDAV this means that XML DB was unable to identifiy the XML schema the XML document is associated with.
Note that immediatlely after uploading a document in Windows Explorer using the WebDAV protocol the size of the document will be non-zero, since the original size is cached by the Microsoft WebDAV client. However once a refresh of the folder is performed in Windows Explorer the size should be shown as zero if the document was recognized as a schema based document.

I have an iMac running OX 10.5.8 I need a portable external harddrive to back it up before updating the software to Yosemite but I can't find anything that doesn't require you to be running at least OX 10.6. Is there a suitable hard drive?

I have an iMac running OX 10.5.8
I need a portable external hard drive to back it up before updating the software to Yosemite but I can't find anything that doesn't require you to be running at least OX 10.6. Is there a suitable hard drive? I'm not very technical and wouldn't know how to do any formatting so I want it to be very basic so that I can just plug it in. 500GB should be more than adequate.

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

Hi sarahmcmast3r,
If you are having issues accessing an account and can't remember the security question answers, you may find the following article helpful:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
- Brenden

Basic question, but I can't find a complete answer

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