Basics and any documentation on solutions manager

Hi,
I would really appriciate it if i can get any documentation/ information/links on the Solutions manager and the different functionalities in the module.
Thanks in advance,
Kanishka

Solution Manager is designed to assist entire life cycle of your solutions....
During implementation / upgradation ->it will help you manage your project by giving road maps, tools to blue print, tools to configure your systems according to your blue prints, testing workbench to test configured systems, Learning Maps to educate team by creating lessons.
During support ->
Support desk -> A tool to manage problems faced in your systems.Once configured users can raise support messages from any of the system and they can be managed in solution manager.. and from there they can be sent to SAP for their support...
Change request management -> A tool to handle change managment
BPM- Business process monitoring..
You can get reports of your systems.. like EWA,SLA
Please check http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce89c290-0201-0010-5985-dd64605111fd
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce0b74e3-0601-0010-29a0-f2a6af98ef06
If you require any specific information about solution manager do come back..
regards
Mrutyunjay
Reward points if found helpful

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