Batch 0000000521 was proposed from initial transaction and cannot be change

Question

Dear All,
My business process is we create new batch to replace/substitute the delivered batch when customer return is happen (in outbound delivery process).
that condition is running well when the return sales order not refer to billing document (billing document for previous sales order).
But when the return sales order refer to billing document (billing document for previous sales order), the old batch (batch that delivered) cannot change. there is error message when i try to change the batch :
"Batch 0000000521 was proposed from initial transaction and cannot be changed"
What should i do fix it ?
Thanks & Regards,
Saiful arif

Answer 1

Hi,
In T.code VTAF, go to the source and target document type and then go to the item details.
There you can find a box Donot copy batch, check the box and save.
Create a new return with reference to billing document and check now.
Regards