Batch Capture problems - can't read timecode

I want to log all my clips before capture and then just batch capture it all. Problem is, I get a message that the timecode can't be found.
How can I correct this problem?

I forgot nothing. My list is what is required to begin to log and batch capture. He didn't say it "started to capture but aborted midway through the first clip". He couldn't get started. We could go into a long list of tape based "do's and don'ts" but it didn't seem appropriate until we had some basic information.
We still don't know if the material was originally recorded on the playback cam and/or if he has ever successfully captured using this cam.
Don't you like playing 20 questions too? lol.
x

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