Batch Capture Process Stops

I upgraded from Premier Pro CS to CS3 several months back and never had very few issues with Batch Capture however I have it all the time with CS3. I use a Canon GL2 video camera and after I define the clip names and length I try and begin a batch capture within a few minutes into capturing the video, the software stops. I can't even hit record and capture a single video clip.
My device is defined. correctly. The option for Timecode Format is set to Auto Detect. Does that have any effect? The Device Control is DV/HDV Device Control.
Please help...

I called Adobe Tech Help and paid $40 for help. My solution was an extremely easy fix and is very annoying. Because there isn't too much on this on the forum, I will spare anyone else dealing with this issue the frustration and a $40 charge for tech help.
The first thing I did was disable all start up programs except for the Microsoft Services and FLEXnet Licensing Service in the System Configuration Utility.
Then as instructed went through the following steps 5 (disable device control), 6, 8. Go to link to review:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb406205&sliceId=1
After going through steps 5, 6 which didn't help, Number 8 was my fix:
8. Disconnect other IEEE 1394 devices, and change the IEEE 1394 connection.
Disconnect all other IEEE 1394 devices from your computer, and then do one or both of the following tasks:
- Connect the device to a different IEEE 1394 port on your computer.
- Use a different IEEE 1394 cable.
This is annoying because the other firewire device I have plugged in is a $1000 Firestudio audio device. So I guess I can't have them both plugged in at the same time. Goofy, but I don't have batch capturing or capturing problems now.

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