Batch level acknowledgments from Bank not getting processed.

We are using BCM, (Bank Communication Management) module. We send pain.001.001.03 xml files to bank for the payment and receive three levels of acknowledgments or Pain.002.001.03 files: File level (based on MsgId) , batch level (basedon PmtInfId) , transaction level (based on EndtoEndId)
however, in the standard mapping of CPON (Collective Payment Order Notification) PmtInfId (OrgnlPmtInfId in pain.002.001.03) is mapped in
the same place as MsgId (OrgnlPmtMsgId in pain.002.001.03)[This is as per the mapping given in note 1803299]
So, when PmtInfId is different than MsgId (and that happens whenever there are more than one batches in a payment due to more than one payment methods or currencies) then we get an error in
system that :
'No batch found for the incoming header id ...'
We've already applied note 1498987, but that makes no difference.
So please tell us how to process the batch level acknowledgments where OrgnlPmtInfId is different than OrgnlMsgId in the inbound pain.002.001.03
files.

We are using BCM, (Bank Communication Management) module. We send pain.001.001.03 xml files to bank for the payment and receive three levels of acknowledgments or Pain.002.001.03 files: File level (based on MsgId) , batch level (basedon PmtInfId) , transaction level (based on EndtoEndId)
however, in the standard mapping of CPON (Collective Payment Order Notification) PmtInfId (OrgnlPmtInfId in pain.002.001.03) is mapped in
the same place as MsgId (OrgnlPmtMsgId in pain.002.001.03)[This is as per the mapping given in note 1803299]
So, when PmtInfId is different than MsgId (and that happens whenever there are more than one batches in a payment due to more than one payment methods or currencies) then we get an error in
system that :
'No batch found for the incoming header id ...'
We've already applied note 1498987, but that makes no difference.
So please tell us how to process the batch level acknowledgments where OrgnlPmtInfId is different than OrgnlMsgId in the inbound pain.002.001.03
files.

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