Batch Monitor crash on completion of Job

Hi.
I am am professional FCP editor with much experience of Final Cut Studio. I have recently encountered a serious problem with Compressor 2.
After compressor completes a job, sent either through the compressor GUI or Droplet the Batch Monitor will crash. Trying to re-open Compressor or sending a new job to the batch causes an instant crash. To allow me to encode another file requies me to restart my machine.
This esentially means I get one encode before I have to reboot which is basically a nightmare!
When I look at the Activity monitor after a crash both Compressord and CoreAudiod are not responding. If I kill these processes they restart but go back to Not Responding in seconds.
I believe these problems started after installation of 10.4.9 but connot be certain. I have tried reinstalling Compressor but this dosent fix anything. There are a few other posts on this topic but no straight answers....
Does anyone know what is going on and how I can get my old compressor back?!
Thanks,
Quad G5 Mac OS X (10.4.9) 4.5GB RAM / 7800GT

Hi:
I assume you are using the Univerasl Binary version of Studio.
You can start with this COMPRESSOR TROUBLESHOOTING:
http://docs.info.apple.com/article.html?artnum=302845
Hope that helps !
Alberto

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The application Batch Monitor quit unexpectedly
Mac OS X and other applications are not affected.
Click Reopen to open the application again. Click report to see more details or send a report to Apple.
Report to Apple
Date/Time: 2006-04-09 20:28:29.526 -0500
OS Version: 10.4.6 (Build 8I127)
Report Version: 4
Command: Batch Monitor
Path: /Applications/Utilities/Batch Monitor.app/Contents/MacOS/Batch Monitor
Parent: WindowServer [61]
Version: 2.0.1 (2.0.1)
Build Version: 1
Project Name: QMaster
Source Version: 1600000
PID: 1988
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 com.apple.BatchMonitor 0x00010620 0x1000 + 63008
2 com.apple.BatchMonitor 0x00011764 0x1000 + 67428
3 com.apple.BatchMonitor 0x00012528 0x1000 + 70952
4 com.apple.Foundation 0x92983a00 __NSFireMainThreadPerform + 276
5 com.apple.CoreFoundation 0x90814f2c __CFRunLoopPerformPerform + 104
6 com.apple.CoreFoundation 0x907e4a68 __CFRunLoopDoSources0 + 384
7 com.apple.CoreFoundation 0x907e3f98 __CFRunLoopRun + 452
8 com.apple.CoreFoundation 0x907e3a18 CFRunLoopRunSpecific + 268
9 com.apple.HIToolbox 0x9321d980 RunCurrentEventLoopInMode + 264
10 com.apple.HIToolbox 0x9321d014 ReceiveNextEventCommon + 380
11 com.apple.HIToolbox 0x9321ce80 BlockUntilNextEventMatchingListInMode + 96
12 com.apple.AppKit 0x936ff104 _DPSNextEvent + 384
13 com.apple.AppKit 0x936fedc8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
14 com.apple.AppKit 0x936fb30c -[NSApplication run] + 472
15 com.apple.prokit 0x95eed514 NSProApplicationMain + 288
16 com.apple.BatchMonitor 0x0000c4e0 0x1000 + 46304
17 dyld 0x8fe01048 dyldstart + 60
Thread 1:
0 libSystem.B.dylib 0x9000b0a8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000affc mach_msg + 60
2 com.apple.CoreFoundation 0x907e4114 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907e3a18 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907f2e78 CFRunLoopRun + 52
5 com.apple.qmaster.do 0x7f4a5d94 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 292
6 com.apple.AECore 0x7f9028fc aecore::CThread::runThread() + 60
7 com.apple.AECore 0x7f90031c threadProc(void*) + 16
8 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9001f5ec select + 12
1 com.apple.AECore 0x7f90292c aecore::CThread::runThread() + 108
2 com.apple.AECore 0x7f90031c threadProc(void*) + 16
3 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9001f5ec select + 12
1 com.apple.CoreFoundation 0x907f69a8 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9002c128 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030bec pthreadcondwait + 480
2 com.apple.ColorSync 0x915d3224 pthreadSemaphoreWait(t_pthreadSemaphore*) + 56
3 com.apple.ColorSync 0x915d24c0 CMMConvTask(void*) + 40
4 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000000000 srr1: 0x100000004200f030 vrsave: 0x0000000000000000
cr: 0x84028282 xer: 0x0000000020000000 lr: 0x000000000000fdc4 ctr: 0x0000000000000000
r0: 0x000000000000fdac r1: 0x00000000bfffe210 r2: 0x000000007f253d48 r3: 0x00000000bfffe290
r4: 0x00000000003af2e0 r5: 0x00000000003af2e0 r6: 0xffffffff80808080 r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0xfffffffffefefeff r11: 0x0000000000000006
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x00000000003ac5a0 r17: 0x0000000000330300 r18: 0x0000000000080000 r19: 0x00000000003a4870
r20: 0x00000000003a9dd0 r21: 0x0000000000080000 r22: 0x000000000032bd40 r23: 0x00000000003af680
r24: 0x00000000bfffe250 r25: 0x00000000bfffe3e0 r26: 0x0000000000339c20 r27: 0x00000000bfffe290
r28: 0x00000000003adf10 r29: 0x0000000000000006 r30: 0x00000000bfffe310 r31: 0x00000000bfffe280
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0x93671000 - 0x9367dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936f5000 - 0x936f5fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936f7000 - 0x93d2afff com.apple.AppKit 6.4.4 (824.33) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940b7000 - 0x94127fff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94160000 - 0x9422afff com.apple.audio.toolbox.AudioToolbox 1.4.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9427e000 - 0x9427efff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94280000 - 0x94434fff com.apple.QuartzCore 1.4.7 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94487000 - 0x944c4fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944cc000 - 0x9451cfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9455c000 - 0x945a0fff com.apple.bom 8.3 (86.1) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x945ac000 - 0x945e4fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946bf000 - 0x946cefff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d6000 - 0x946e2fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94728000 - 0x94740fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94747000 - 0x947b8fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x95ecd000 - 0x95f9ffff com.apple.prokit 3.1 (589) /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
Model: PowerMac7,3, BootROM 5.1.8f7, 2 processors, PowerPC G5 (2.2), 2 GHz, 2 GB
Graphics: ATI Radeon 9600 XT, ATY,RV360, AGP, 128 MB
Memory Module: DIMM0/J11, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 512 MB, DDR SDRAM, PC3200U-30330
AirPort: AirPort Extreme, 404.2 (3.90.34.0.p16)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.7.3f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Maxtor 6Y160M0, 152.67 GB
Parallel ATA Device: PIONEER DVD-RW DVR-117D,
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: SoundSticks, harman/kardon, Up to 12 Mb/sec, 500 mA
USB Device: Hub, , Up to 480 Mb/sec, 500 mA
USB Device: iPod, Apple, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Apple Cinema Display, , Up to 1.5 Mb/sec, 500 mA
FireWire Device: eyetv 200, 0xC6C, Up to 400 Mb/sec
FireWire Device: LaCie Big Disk Extreme LUN 0, LaCie Group SA, Up to 800 Mb/sec
FireWire Device: LaCie Big Disk Extreme LUN 0, LaCie Group SA, Up to 800 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec

Batch Monitor shows no progress - qmaster doesn't seem to process anything

I've been using this iMac since my company bought it a year ago and haven't had trouble with compressor until earlier this week when it just stopped working - no error message no crash - its just doesn't process jobs. I haven't updated anything or added any weird software of which I'm aware. Unfortunately I don't have a time machine back up to return to. We have the extended apple care and I haven't reformatted and reinstalled everything yet, I'm desperately trying to avoid that as I've already had to do it once in the past few months and it put me back at least a week of productivity as it took several days to get everything reinstalled. The same is true for taking it to the local apple specialist - took them a week last time I dropped a computer off there.
Whether its a file that I'm opening in compressor or a project I'm exporting from final cut I can wait for 20 hours and no progress is made I've done a great deal of searching on these as well as other online forums and taken lots of advice given to other people with similar problems and nothing seems to work here's what i've tried in a rough order:
Checking for Updates
Resetting back ground processes
Deleting preferences (for compresser et al)
turning sharing on/turning sharing off
starting qmaster using terminal
restarting qmaster using terminal
checking qmaster's settings using terminal and setting 'rendering' and processing to 'on'
Reinstalling compressor,qmaster,qadministrator and batch monitor using Pacifist
When Reinstalling I never click the box to share processing on a network
I've tried starting jobs with it disconnected from my office LAN
I've tried Everything on the compressor troubleshooting basics page including deleting all files associate with compressor, qmaster, qadmin and even motion and reinstalling them.
after each reinstall I always update compressor as it wont even start in snow leopard without updating
I've checked in activity monitor - qmaster is running just fine, it appears.
If anyone has any more suggestions as to things that could be done, please offer them.

try these initial things:
• check the QMASTER logs in /var/logs (or simply use the /applications/utilities/CONSOLE.app). IF its failing or stalled there WILL be a reason for it.
• look for QMASTER crashes logs...... you maybe not be able to red the dump but there will be a common thing in there somewhere...
• stalled?: maybe sitting in the ACTIVE QUEUE with PROCESSING, but doing nothing.. maybe one of the services has failed. I se an EMAIL address up in the compressor to tell if anything broke. works great!
• stalled?: maybe your set up the cluster maybe expecting MANAGED SERVICEs and you cluster is not SETup for that.lots of these things.
anyway, have a look in the console logs and post your stuff. Happy to help you with it.
I have found the latest qmaster and compressor with FCS3 is very good.
LAstly, I have had the ODD thing that utilises PERIAN plugins etc t sit and do nothing. PErian ends up dumping.. anyway all this can be worked around.
w

Batch Monitor - No Progress

I've read on these boards that there are problems submitting batches in 10.5 with compressor 3.0.2 - which is what I'm running. My problem is slightly different...I am able to submit a batch and call up the batch monitor, where the job is listed as "processing" - but the progress bar never updates - and I've let it run on a short clip for WAY over the time that it should take and it never completes...I've already deleted compressor, trashed the prefs. and re-installed...any ideas or am I seriously just stuck until Apple gets their act together and fixes this?

For the most part Apple doesn't monitor these discussions. Report the problem to the feedback page:
http://www.apple.com/feedback/compressor.html

Batch Monitor - Sort Order

I'm running a series of batch compression jobs of a couple of hundred files each, mainly transcoding, but that's probably irrelevant.
When I submit a job of (say) 200 files, each called NAME_xxx where xxx is a number between 000 and 200 they appear in compressor in alpha numeric order, as expected. However, when I actually submit the job Batch Monitor seems to display them in a completely random order, even though it's processing them in alpha numeric order.
Is there any way to rearrange the batch jobs in the Batch Monitor so that it displays them in the order they are going to be processed? It's a real PITA to have to keep scrolling up and down the window looking for where we are in the queue.
Yes, I tried the 'Sort Order' button but it does not change the order within a single batch.

when you restart your database, the modification will take effect..
bye

Batch Monitor and Compressor do nothing when I submit...

Hey, guys,
I've re-install the whole OS and Final Cut Studio 2,
I use Compressor to encode my video clip,
after setup the format and the destination,
I click the "submit" Button, the batch job send to Batch Monitor,
but Compressor and Batch Monitor do nothing, the status bar didn't run.
Compressor's CPU usage is only about 0.x %.
Any body have the same problem?
How to solve this problem?

hi Thomas!
I have norton 2005 and turned it off when I downloaded itunes and I get the same result. quicktime will open for me however.
NIS 2005 is the usual suspect with "symptomless launch suppression".
first try:
b noir, "itunes wont open" #6, 02:11pm Oct 3, 2005 CDT
... but if no joy with that, try:
Lorraine M, "NIS/i-tunes problem rectified" #2, 01:51am Oct 17, 2005 CDT
keep us posted.
love, b

How to check whether a batch input session is completed in ABAP program

I have created a ABAP program to create a batch input session (reference to RSBDCSUB). After the creation of the batch input session, I kick it to start and read the execution log. However, sometimes I cannot read anything from the execution log as the execution of the batch input is a synchronized process to the execution of my program, i.e. at the time being that I try to read the log of a particular transaction, that transaction is being processing / haven't start processing.
How can I check whether a batch input session is completed in the program?
The code that corresponding to the triggering of batch input session:
SUBMIT (SUBREPORT)
   USER MTAB-USERID
   VIA JOB MTAB-GROUPID
   NUMBER JNUMB
   WITH QUEUE_ID EQ MTAB-QID
   WITH MAPPE     EQ MTAB-GROUPID
   WITH MODUS     EQ 'N'
   WITH LOGALL    EQ LMODUS
Or is there any method to wait here until the process is completed before further processing?

Hi gundam,
1. Or is there any method to wait here until the process is completed before further processing?
There is no such direct method to wait.
2. Immediately after submitting in background,
   we cannot wait
neither can we LOOP and go on detecting
whether the b/g process has completed or not !
3. To over come such problems,
we have to use another technique.
4. we have to submit another
   job which will get triggered
   on event SAP_END_OF_JOB
   ie. when the original job will finish,
our new job will AUTOMATICALLY get triggered,
5. This new job / program
   will do the FURTHER actions !
regards,
amit m.

Processes in Batch Monitor Disappear

I'm using a fairly large quick cluster that has about 52 processors on it. There is a designated controller that is not sharing any processors for compressing. I'm having a problem where the batch of files compressing completely disappears from the batch monitor. It looks like there is nothing processing, however the qmaster light is still green.
Unfortunately, it's not something I can just wait out and see if files start showing up. Anyone else have this problem or know of some fixes?

Depending on what type of encode I'm doing, Batch Monitor does crazy stuff. When doing transcodes using H.264 codec, I've all but given up on relying on the time estimates being accurate. It will be done when it's done. For everything else, it's fairly reliable so long as I drill down to what's actually being encoded to get the real ETA until finish and I let it get past %5 complete. The initial times to complete encodes, anything from %1-4% are rarely accurate. And sometimes, it loses track what it's reporting on. When that happens, all I do is quit and launch it again.

Batch monitor Quicktime error -50

Can anyone shed any light on what QuickTime error -50 means?
I'm encoding iPod and RTSP streaming files, (with closed captioning SCC files referenced in the additional content area of compressors inspector window.
When the files are encoding in the batch monitor window, many will give the quicktime error -50, if I run them again, most will encode fine but a few may still give the -50 error. Running those that error again a third time will encode fine.
It's very frustrating that this error keeps popping up.
I have completely wiped my boot drive and installed the FCP suit and Mac OS, twice, (formating the hard drive each time) so as to make sure that I had a clean install of everything. I reset all of my minimal settings by hand for the encode templates in compressor and I still get this -50 error only on my Mac Pro.
I also have a G5/quad that uses the exact same settings and version of FCP suite, and it never errors. I have the exact same setup on both machines, same number of internal hard drives, using the same drive name designations in both machines, (identical in every way, that I can make them) as far as using the FCP suite, (compressor especially) and I am still getting this very annoying QuickTime error -50 in the batch monitor.
All software on both machines are current with the latest releases of the Leopard OS, QuickTime 7.6, and FCP suite.
Any I idea of what QuickTime error -50 means would greatly be appreciated. I'd like to stop having to re-run these files multiple times to get them done.

there's also reports of incompatibility with compressor3:
http://discussions.apple.com/thread.jspa?messageID=4968107&#4968107

Batch Monitor Log and Status translation list

Could someone point me to the page that explains what the batch monitor log is saying?
Status: Failed - 3x crash service down (This seems odd since I don't have a server and am using the This Computer option.
or
?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<logs tms="306256137.206" tmt="09/15/2010 11:08:57.206" pnm="Batch%20Monitor">
<log tms="306256137.208" tmt="09/15/2010 11:08:57.208" pid="4113" kind="mrk" sub="error" what="get-log" avail="false" msg="Get log query not supported."/>
</logs>
I don't mind looking up these, just need to know where to look.
Thank

Ok, no one knew.

Batch Monitor crash on completion of Job

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