Batch Monitor Does Not Show Compressor Jobs

On one of my systems, Batch Monitor is not showing current compressor jobs, even though the jobs are running in the background -- and running and completing successfully. On the other systems, all jobs are shown in Batch Monitor as they are being compressed.
All processing is done on the local machine (no clusters). All jobs are submitted using the Compressor application....the jobs are basically conversions from one codec of QuickTime to another.
I saw a post regarding this issue, but it didn't appear to be resolved. Any suggestions?
G5 Quad Mac OS X (10.4.6)

So...guess what I learned?
How many cables do you have plugged into your monitor? The set came with a white and blue, and I plugged both in. Apparently, this causes the issue as the two cables are intended to provide dual screens.
Unplug the blue cable from both the computer and the monitor, and then press the "Windows" button with the letter p at the same time. Make sure "Computer only" is selected from the pop-up window, and press enter. This, according to an HP support tech, should fix the problem.
The instructions should make it more clear that both cables are not to be plugged in to a single monitor, but this may also be common sense to people who have experience with dual monitors.
I have not yet left my computer unattended to see if this fixes the problem, so let's keep our fingers crossed.

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Ahmad M.
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