Batch Monitor Wont cancel item :(

I had a file that I wanted to compress from Motion, so I saved it to my desktop and put it through Compressor. I checked it in Batch monitor as it didn't seen to be doing anything also I spotted that I wanted one more filter on the footage, so I cancelled the file in batch monitor and trashed the desktop original.
My problem is now everytime I go back into batch monitor after submitting a new file in compressor, the canned file is still there trying to cancel and it wont let me get anything else done.
Please advise if anyone out there can help, as im going out of my mind trying to sort it out - my last resort is to do a clean install and I really dont want to do that

Cannot cancel a job in Batch Monitor
Posted: Jun 6, 2007 4:40 AM
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I sumbitted a Compressor 3 job, a 10-sec Motion project that I wanted to encode in Flash using the On2 plugin (I also have Flash 8 installed). This kind of job was routine with Compressor 2 and took very little time.
With Compressor 3, things look weird. I submitted the job and almost 25 minutes later it was still sitting in the job list of the Batch Monitor, its progress bar empty, no processor activity reported. I decided to cancel this job but was not successful. I quit Batch Monitor, trashed permissions of both Compressor 3 and Batch Monitor, deleted the Motion project that was the source of the encode, re-installed Compressor 3 - nothing helps.
Now whenever I submit a new job it lands in the queue which is being halted by the old indestructible job. This defective job does not progress and I cannot cancel it. If I Reset Background Processing, this job comes back as a new job and sits there ticking off new time. The log follows:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<services>
</services>
If anyone can tell me how to get rid of this job without erasing the hard drive, I will be very grateful.
PowerMac G5 DP 2.7 Mac OS X (10.4.9) 3.5 Gb RAM, FCS2
scutdog
Posts: 9
Registered: Jun 3, 2007
Re: Cannot cancel a job in Batch Monitor
Posted: Jun 6, 2007 11:56 PM in response to: George Bazhenov
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Sounds similar to the problem I described in this thread.
This is how I deleted the entire queue when I couldn't cancel in Batch Monitor:
1) In the Finder, select the menu item Go->Go to Folder...
2) Enter /var/spool/qmaster
3) Trash the folder(s) that you see in that folder
4) In Compressor, select the menu item Compressor->Reset Background Processing...
Mac OS X (10.4.9)
I found this thanks George

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Now Batch Monitor unexpectedly quits

Ok so I finally got the 'unable to connect to background process' thing to go away when i submit a batch. The problem was in somthing Qmaster, because as soon as i deleted everything with compressor and qmaster in it and did a clean install of compressor the problem was gone.
But guess what, NEW PROBLEM!!!
So now when I submit a batch the batch monitor wont open, it just unexpectidly quits every time. Does anyone know how to alleiveate that?
I am on my wits end with these **** compressor problems. Ever scince I upgraded to tiger it has been nothing but problems.

For some reason, batch monitor is now working for me again. I did follow these instructions to start up Qmaster services when Compressor started telling me it couldn't even submit a batch because it couldn't connect to background services. When I finished doing this, Batch Monitor worked fine.
Instructions (from http://discussions.apple.com/thread.jspa?messageID=1107231):
Launch Terminal (Application>Utilities>Terminal) and type this:
sudo /Library/StartupItems/Qmaster/Qmaster
Then hit return, then enter your administrative password. Then you should get a message about Qmaster services starting up.
Re-launch Compressor, see if it works.
g5 Mac OS X (10.4.4)
PowerBook g4 1.5g Mac OS X (10.3.8)

Cannot cancel a job in Batch Monitor

I am trying to compress a .mov Movie File to a QuickTime. I used the wrong Settings: Apple Intermediate Codec (AIC) before I found the right Settings: Quick Time compatible 7. I clicked Cancel on the AIC job: it says"Canceling" but continues to Process. I rebooted 3 times, turned off the computer overnight, but this morning it still says Canceling and started Processing again.
What can I do to get rid of that AIC job and do the right thing?

Sounds similar to the problem I described in this thread.
This is how I deleted the entire queue when I couldn't cancel in Batch Monitor:
1) In the Finder, select the menu item Go->Go to Folder...
2) Enter /var/spool/qmaster
3) Trash the folder(s) that you see in that folder
4) In Compressor, select the menu item Compressor->Reset Background Processing...
Mac OS X (10.4.9)

Batch monitor doesn´t cancel a file

Hello
I´m sending some videos to compressor but I want cancel one of them and batch monitor can ´t do it. It always says " cancelling " but doesn´t do it. And I can transcode the other files because it is the first of them

Have you tried to reset background processing? It is in the menu just below preferences. This should flush out the non-canceling job.

Batch monitor

i just stopped a batch in mid compression because I looked at one of the results and realised it had a fault. I then trashed everything and set the batch up again to re-compress it. When it came to batch monitor the old batch was still there so I deleted it again or at least I tried to delete it. All the movie files except the one that was in mid compression had their status changed to cancelled but the one that was midway through was still processing. But nothing was happening. I've tried to delete the batch anyway I can but it wont go. I tried trashing the preferences but that didn't help - unless there are preferences elsewhere than in the library folder. I tried repairing disc permissions. So far nothing will get rid of this batch and until it goes batch monitor is locked up.
Any ideas?
G5 dual 2.7 Mac OS X (10.4.9)
G5 dual 2.7 Mac OS X (10.4.9)

I solved the problem by deleting batch monitor and compressor and reloading from the original software discs.
Should be easier to resolve than this!!
G5 dual 2.7 Mac OS X (10.4.9)

Batch Monitor and Compressor do nothing when I submit...

Hey, guys,
I've re-install the whole OS and Final Cut Studio 2,
I use Compressor to encode my video clip,
after setup the format and the destination,
I click the "submit" Button, the batch job send to Batch Monitor,
but Compressor and Batch Monitor do nothing, the status bar didn't run.
Compressor's CPU usage is only about 0.x %.
Any body have the same problem?
How to solve this problem?

hi Thomas!
I have norton 2005 and turned it off when I downloaded itunes and I get the same result. quicktime will open for me however.
NIS 2005 is the usual suspect with "symptomless launch suppression".
first try:
b noir, "itunes wont open" #6, 02:11pm Oct 3, 2005 CDT
... but if no joy with that, try:
Lorraine M, "NIS/i-tunes problem rectified" #2, 01:51am Oct 17, 2005 CDT
keep us posted.
love, b

Batch Monitor shows no progress - qmaster doesn't seem to process anything

I've been using this iMac since my company bought it a year ago and haven't had trouble with compressor until earlier this week when it just stopped working - no error message no crash - its just doesn't process jobs. I haven't updated anything or added any weird software of which I'm aware. Unfortunately I don't have a time machine back up to return to. We have the extended apple care and I haven't reformatted and reinstalled everything yet, I'm desperately trying to avoid that as I've already had to do it once in the past few months and it put me back at least a week of productivity as it took several days to get everything reinstalled. The same is true for taking it to the local apple specialist - took them a week last time I dropped a computer off there.
Whether its a file that I'm opening in compressor or a project I'm exporting from final cut I can wait for 20 hours and no progress is made I've done a great deal of searching on these as well as other online forums and taken lots of advice given to other people with similar problems and nothing seems to work here's what i've tried in a rough order:
Checking for Updates
Resetting back ground processes
Deleting preferences (for compresser et al)
turning sharing on/turning sharing off
starting qmaster using terminal
restarting qmaster using terminal
checking qmaster's settings using terminal and setting 'rendering' and processing to 'on'
Reinstalling compressor,qmaster,qadministrator and batch monitor using Pacifist
When Reinstalling I never click the box to share processing on a network
I've tried starting jobs with it disconnected from my office LAN
I've tried Everything on the compressor troubleshooting basics page including deleting all files associate with compressor, qmaster, qadmin and even motion and reinstalling them.
after each reinstall I always update compressor as it wont even start in snow leopard without updating
I've checked in activity monitor - qmaster is running just fine, it appears.
If anyone has any more suggestions as to things that could be done, please offer them.

try these initial things:
• check the QMASTER logs in /var/logs (or simply use the /applications/utilities/CONSOLE.app). IF its failing or stalled there WILL be a reason for it.
• look for QMASTER crashes logs...... you maybe not be able to red the dump but there will be a common thing in there somewhere...
• stalled?: maybe sitting in the ACTIVE QUEUE with PROCESSING, but doing nothing.. maybe one of the services has failed. I se an EMAIL address up in the compressor to tell if anything broke. works great!
• stalled?: maybe your set up the cluster maybe expecting MANAGED SERVICEs and you cluster is not SETup for that.lots of these things.
anyway, have a look in the console logs and post your stuff. Happy to help you with it.
I have found the latest qmaster and compressor with FCS3 is very good.
LAstly, I have had the ODD thing that utilises PERIAN plugins etc t sit and do nothing. PErian ends up dumping.. anyway all this can be worked around.
w

Batch Monitor "hangs" on "processing" - nothing happens

All of a sudden, I can't use compressor 2 any more. Batch monitor hangs forever on "processing". It's stuck at 0% with an "unknown" time remaining.
When I try to stop and delete that file, it's stuck on "canceling" forever and nothing happens.
Does anyone know what to do? I tried to trash pref files and repaired disk permissions. I don't know what else to try.
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Markus
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Are you submitting to a cluster or This Computer?

Closing sales order containing cancelled item

Hello,
This is the scenario. You create a sales order containing 3 items and add the order. One of the items then gets cancelled (in item master data). You then try and close or cancel the order. A red line error message is displayed saying 'Item cancelled' with the item code after it. Is there a way of closing a sales order which contains a cancelled item? I have tried removing the item from the order but am unable to update it afterwards - it shows the same error.
Many thanks,
Kate

Hello Kate,
A precaution is always needed when you cancel any items. You need run a simple query such as:
SELECT * FROM RDR1 T0 WHERE T0.ItemCode = '[%0\]' to check any Sales Orders contain this code.
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Submitted tasks not appearing in the batch monitor

In other words Compressor seems to be totally useless after the update.
I select my preset, and the destination, I click submit, I get the little popup with the name, cluster and priority options, I click submit, and then nothing happens. Nothing at all. Nothing appears in the batch monitor, just nothing.
A little "last submitted at.." appears at the bottom of the upper window, but that's it.
Can anyone please help? Compressor was working so well before the update...

OK, now I've noticed something else. When I submit, the batch instantly fails.
If I open the batch monitor I can click on the failed files, revealing this fault: 3x INVOKING METHOD OR ACCESSING MEMBER FOR NULL REFERENCE

Adding a batch to a line item in an Order with B1WS

Hi,
I am trying to create code which can update a batch in a line item in an order. The updating works great, if the batch is already attached to the line item. However, I am unable to add a batch if one doesn't already exist.
Can you please have a look at this code and let me know what is wrong?
I've tried various things, though am still unable to get it to work.
Thank you very much!
Mike
using System;
using System.Configuration;
using System.Data;
using System.Linq;
using System.Web;
using System.Web.Security;
using System.Web.UI;
using System.Web.UI.HtmlControls;
using System.Web.UI.WebControls;
using System.Web.UI.WebControls.WebParts;
using System.Xml.Linq;
using orderWebRef;
using System.Text;
public partial class _Default : System.Web.UI.Page
 protected void Page_Load(object sender, EventArgs e)
 // B1BATCH performs batch operations on SAP via DISERVER and B1WS
 // The inputs are:
 // o = Order Number (this is the DocEntry value, NOT the DocNum value)
 // b = Batch Number
 // q = Quantity
 // i = Item Code
 // p = Project
 // debug = 1 or true if you want to see output messages
 // For some security, we will encode some values at the client,
 // and verify them here for consistency.
 // The "Secret Formula" is these variables, which will be passed to the URL
 // 1 = Order Number * 2 (encoded at the client)
 // 2 = Batch Number * 2 (encoded at the client)
 // To decode, we do this:
 // Correct decoding if ((1 = (o/2)) AND (2 = (b/2))
 string o = "";
 string b = "";
 string q = "";
 string i = "";
 string p = "";
 string v1 = "";
 string v2 = "";
 int orderNumber = 0; // This is the DocEntry value, NOT the DocNum value
 int batchNumber = 0;
 int quantity = 0;
 int v1int = 0;
 int v2int = 0;
 bool debugMode = false;
 bool allVarsPresent = true;
 bool allVarsValid = true;
 try
 o = Request.QueryString["o"].ToString();
 catch
 allVarsPresent = false;
 try
 b = Request.QueryString["b"].ToString();
 catch
 allVarsPresent = false;
 try
 q = Request.QueryString["q"].ToString();
 catch
 allVarsPresent = false;
 try
 i = Request.QueryString["i"].ToString().ToUpper();
 catch
 allVarsPresent = false;
 try
 p = Request.QueryString["p"].ToString().ToUpper();
 catch
 allVarsPresent = false;
 try
 v1 = Request.QueryString["1"].ToString();
 catch
 allVarsPresent = false;
 try
 v2 = Request.QueryString["2"].ToString();
 catch
 allVarsPresent = false;
 try
 string debug = Request.QueryString["debug"].ToString();
 if ((debug == "1") || (debug.ToLower() == "true"))
 debugMode = true;
 catch
 debugMode = false;
 if (!allVarsPresent)
 WriteDebugMessage(debugMode, "All required variables are not in the request.");
 return;
 else
 // All variables are present, now check that they are valid.
 // First, check the v1 and v2 variables are correct
 // Then check that the order exists
 // Then check that the batch exists and has the appropraite quantity available
 try
 orderNumber = Convert.ToInt32(o);
 batchNumber = Convert.ToInt32(b);
 quantity = Convert.ToInt32(q);
 v1int = Convert.ToInt32(v1);
 v2int = Convert.ToInt32(v2);
 if ((v1int / 2) != orderNumber)
 allVarsValid = false;
 if ((v2int / 2) != batchNumber)
 allVarsValid = false;
 catch
 WriteDebugMessage(debugMode, "Error in processing variables.");
 return;
 if (!allVarsValid)
 WriteDebugMessage(debugMode, "Error in validating checksum.");
 return;
 // All variables are present and valid!
 WriteDebugMessage(debugMode, "All variables are present and valid.");
 try
 loginWebRef.LoginService ls = new loginWebRef.LoginService();
 string sessionID = ls.Login("DBSERVER", "DBNAME", loginWebRef.LoginDatabaseType.dst_MSSQL2005, true, "sa", "PASSWORD", "manager", "managerPass", loginWebRef.LoginLanguage.ln_English, true, "LICENSE:30000");
 WriteDebugMessage(debugMode, " SessionId: " + sessionID + " ");
 orderWebRef.MsgHeader msgHeader = new orderWebRef.MsgHeader();
 msgHeader.SessionID = sessionID;
 msgHeader.ServiceName = MsgHeaderServiceName.OrdersService;
 msgHeader.ServiceNameSpecified = true;
 orderWebRef.OrdersService order = new OrdersService();
 order.MsgHeaderValue = msgHeader;
 DocumentParams param = new DocumentParams();
 param.DocEntry = orderNumber;
 param.DocEntrySpecified = true;
 orderWebRef.Document document = new orderWebRef.Document();
 document = order.GetByParams(param);
 StringBuilder orderSb = new StringBuilder();
 orderSb.Append("Order " + document.DocNum.ToString() + " ");
 foreach (DocumentDocumentLine docLine in document.DocumentLines)
 if ((docLine.ProjectCode == p) && (docLine.ItemCode == i))
 orderSb.Append("Line Num: " + docLine.LineNum + " ");
 orderSb.Append("Item Code: " + docLine.ItemCode + " ");
 orderSb.Append("Project Code: " + docLine.ProjectCode + " ");
 orderSb.Append("Description: " + docLine.ItemDescription + " ");
 // Find the batch if it exists and update the quantity
 // Add the batch if it doesn't exist
 bool batchExistsInLineItem = false;
 int batchCount = 0;
 foreach (DocumentDocumentLineBatchNumber batch in docLine.BatchNumbers)
 batchCount++;
 if (batch.BatchNumber == b)
 batchExistsInLineItem = true;
 orderSb.Append(" ");
 orderSb.Append("+++++ Batch exists in line item. Updating. ");
 orderSb.Append("+++++ Batch Line: " + batchCount.ToString() + " ");
 orderSb.Append("+++++ Batch Num: " + batchNumber + " ");
 orderSb.Append("+++++ Quantity: " + quantity + " ");
 batch.Quantity = quantity;
 if (!batchExistsInLineItem)
 docLine.BatchNumbers = new DocumentDocumentLineBatchNumber[1];
 DocumentDocumentLineBatchNumber batch = new DocumentDocumentLineBatchNumber();
 batch.BatchNumber = b;
 batch.Quantity = quantity;
 docLine.BatchNumbers[0] = batch;
 orderSb.Append(" ");
 orderSb.Append("+++++ Batch does not exist in line item. Adding. ");
 orderSb.Append("+++++ Batch Line: " + batchCount.ToString() + " ");
 orderSb.Append("+++++ Batch Num: " + batchNumber + " ");
 orderSb.Append("+++++ Quantity: " + quantity + " ");
 try
 order.Update(document);
 catch (Exception ex)
 WriteDebugMessage(debugMode, "SAP Exception: " + ex.Message.ToString());
 return;
 WriteDebugMessage(debugMode, orderSb.ToString());
 catch (Exception ex)
 WriteDebugMessage(debugMode, "Error in processing the request. Exception: " + ex.Message);
 return;
 private void WriteDebugMessage(bool debugMode, string exitMessage)
 if (debugMode)
 Response.Write(exitMessage);

Hi Everyone,
I found the answer, you can find the code here: [B1WS Batch Manipulations with Orders|http://paste-it.net/public/dbbcea0/]
Cheers,
Mike

Droplet created in 3.0 running now in 3.5 doesn't submit to Batch Monitor?

I've got a droplet I created in FCS2 (Compressor 3?).
I upgraded to FCS3 and tried to use my droplet.
I get a window with 'Server: This computer - submitting 1 files'
But in the Batch Monitor I never see anything appear under 'This Computer'.
It's just a simple droplet to take a ProRes 422 HQ captured from an HV20 in their 24p in 60i format - that strips out the extra garbage and reverse telecines.
1st time I've tried to use it with Compressor 3.5.
How can I debug this?
Name: 24p
Description: Apple ProRes 422 10-bit video with audio pass-through. Settings based off the source resolution and frame-rate.
File Extension: mov
Estimated size: 73.75 GB/hour of source
Audio: multi-track passthrough
Video Encoder
Format: QT
Width: 1920
Height: 1080
Pixel aspect ratio: Square
Crop: None
Padding: None
Frame rate: 23.976
Frame Controls On:
Retiming: (Fast) Nearest Frame
Resize Filter: Linear Filter
Deinterlace Filter: Reverse Telecine
Adaptive Details: Off
Antialias: 0
Detail Level: 0
Field Output: Progressive
Codec Type: Apple ProRes 422 (HQ)
Multi-pass: Off, frame reorder: Off
Automatic gamma correction
Progressive
Chroma filtering enabled
Pixel depth: 24
Spatial quality: 50
Min. Spatial quality: 0
Temporal quality: 0
Min. temporal quality: 0

I found the original droplet in my Compressor settings list, and created a new droplet from 3.5.
This time, when I dropped a file on it, it worked.
But - in case I need to convert a droplet from 3.0 to 3.5 (that doesn't exist in Compressor settings), is there a way?

Compressor Batch - will NOT open batch monitor

i had to reinstall my friends FCP/Compressor/DVDSP (he didn't want the other stuff)
but now when we try to export a file from compressor to a dvd file such as dolby audio
we get an error saying "unable to connect to background process"
any ideas? maybe we need to install something else?
i did notice (at least i think) batch monitor was in the applications folder and now its in utilities
maybe thats the issue?
any ideas i can give him so we can continue to work on some stuff
thanks

Batch Monitor is meant to be in Utilities, so that is fine.
Try these steps (I assume you are using Compressor 3):
http://www.digitalrebellion.com/blog/posts/compressorerror_unable_to_connect_to_backgroundprocess.html

PAYMENT BATCH를 APP-10050 때문에 CANCEL 할 수 없을때의 해결책

제품 : FIN_AP
작성날짜 : 2003-11-24
PAYMENT BATCH를 APP-10050 때문에 CANCEL 할 수 없을때의 해결책
================================================
PURPOSE
PAYMENT BATCH를 APP-10050 때문에 CANCEL 할 수 없을때의 해결책을 제시한다.
Problem Description
Payment Batch를 cancel 하고자 할때 'APP-10050 You cannot perform the requested action on the selected
payment
Invoice status is PAID: YES' 가 발생한다.
Workaround
1. 다음으로 data의 문제를 파악한다.
SELECT status
FROM ap_inv_selection_criteria_all
WHERE checkrun_name = `<payment batch name>;
SELECT bank_account_id,check_id,check_number,amount,void_date,
status_lookup_code
FROM ap_checks_all
WHERE check_number='<check number>';
SELECT invoice_id,amount_paid,invoice_amount,
payment_status_flag,cancelled_amount
FROM ap_invoices_all
WHERE invoice_num='<invoice number>';
SELECT invoice_id,check_id,amount
FROM ap_invoice_payments_all
WHERE invoice_id='<check id>';
2. 다음 UPDATE 문장으로 DATA를 수정한다.
UPDATE ap_invoices_all
SET payment_status_flag='N',
amount_paid='0'
WHERE invoice_id='<invoice id>;
UPDATE ap_checks_all
SET void_date='',
STATUS_LOOKUP_CODE='NEGOTIABLE'
WHERE check_number = '<check_number>';
Solution Description
Reference Documents
Note 182837.1

Compressor 4 files not showing up in Batch Monitor

Appartenly Batch monitor doesn't work with compressor 4. Using a droplet and I can't monitor the progress. Any thoughts?

Batch Monitor got replaced by "Share Monitor".
Two ways to start monitoring:
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