Batch processing in Photoshop elements 9

Hi, I have have hundreds of photos in folders that I want to resize in batch using PSE 9. I would appreciate receiving instructions. Many thanks.

Go to the File menu in the Editor and select Process Multiple Files. This lets you perform renaming and resizing en masse. You can select the source folder and choose to include sub-folders. You also have the option to overwrite or save the new files to a different location.
The only thing to bear in mind is there's no option to prevent up-sizing. If you specify a new size that's greater than the photo(s) being processed it will increase the dimensions, with the possible loss of quality.

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    0   libsystem_kernel.dylib            0x98a3a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                 0x97a36ccf _pthread_wqthread + 773
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    0   libsystem_kernel.dylib            0x98a3a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                 0x97a36ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                 0x97a386fe start_wqthread + 30
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    0   libsystem_kernel.dylib            0x98a3983e __psynch_cvwait + 10
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    0x55e8000 -  0x56752cb +libicucnv.dylib.36.0 (36.0.0 - compatibility 36.0.0) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv. dylib.36.0
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    0x5a0c000 -  0x5a85fff +image_flow (??? - ???) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
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    0x99714000 - 0x997eaa5b  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <A0EDB351-4B9D-3AA2-9D1A-0C22204FCCD3> /usr/lib/libobjc.A.dylib
    0x9985d000 - 0x99c5fff6  libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x99c79000 - 0x99c7afff  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
    0x99c7b000 - 0x99d51ff6  com.apple.QuickLookUIFramework (3.0 - 489.1) <DC6303F6-F343-37C5-AE54-F5FD606FE78C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    0x99d52000 - 0x99d55ff7  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
    0x99dd8000 - 0x99e34ff3  com.apple.Symbolication (1.2 - 83.1) <E651A2F1-CC13-3DDD-9B0A-09180014966B> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x99e67000 - 0x99e6eff5  libsystem_dnssd.dylib (??? - ???) <B3217FA8-A7D6-3C90-ABFC-2E54AEF33547> /usr/lib/system/libsystem_dnssd.dylib
    0x99efd000 - 0x99f05ff5  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
    0x99f06000 - 0x9a09fff7  com.apple.CoreData (103 - 358.4) <EB07F3A5-6301-3DA4-96FC-F8381D148C69> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x9a298000 - 0x9a2a6fff  libdispatch.dylib (187.5.0 - compatibility 1.0.0) <1883C8E2-D180-3EA0-8BEF-325F2FEDACD1> /usr/lib/system/libdispatch.dylib
    0x9a2ad000 - 0x9a2d6ffe  com.apple.opencl (1.50.62 - 1.50.62) <52059AB5-8E0D-356E-98AA-71A4777CBE57> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x9a2e0000 - 0x9a3afffb  com.apple.ImageIO.framework (3.1.0 - 3.1.0) <A482C10A-C474-39DC-AB3C-EADBCF3A433B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x9a3bc000 - 0x9a3ccff7  libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
    0x9a495000 - 0x9a4aafff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9a7b7000 - 0x9a7befff  libnotify.dylib (80.0.0 - compatibility 1.0.0) <B3B3875D-311D-31A7-A09F-D1BC56795E00> /usr/lib/system/libnotify.dylib
    0x9a7bf000 - 0x9a829ff3  com.apple.CoreSymbolication (2.1 - 66) <B11C9057-1611-36A5-81F6-2C97A7047321> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
    0x9a82a000 - 0x9a854ff0  libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <5CAA1478-97E0-31EA-8F50-BF09D665DD84> /usr/lib/libpcre.0.dylib
    0x9a855000 - 0x9a87dff0  com.apple.CoreServicesInternal (113.7 - 113.7) <F5724FAC-8BB8-3F0F-B8BC-36F2CA75A23D> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
    0x9a87e000 - 0x9a8acffb  com.apple.DictionaryServices (1.2 - 158) <C614930F-520D-3F77-AD0D-0E16FBCB98CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x9a901000 - 0x9a951ff4  libTIFF.dylib (??? - ???) <25796A90-ABD2-3A3A-800C-1056D343A71F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x9a952000 - 0x9a9b2ffb  com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <6026C895-3DC6-3785-A7BB-2F2B9E292D95> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9aadc000 - 0x9ab2bffb  com.apple.AppleVAFramework (5.0.14 - 5.0.14) <51981B76-9A78-39D7-8709-7686BD2057C8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x9ab2c000 - 0x9aba7ffb  com.apple.ApplicationServices.ATS (5.0 - ???) <8DF22F1E-7600-3ADA-BFC1-F6FA79914171> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x9abe9000 - 0x9ac02fff  libPng.dylib (??? - ???) <2C47E152-240A-36A7-87A8-3856EDFF2FE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x9ac03000 - 0x9ac06fff  com.apple.AppleSystemInfo (1.0 - 1) <D2F60873-ECB1-30A8-A02E-E772F969116E> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
    0x9ac07000 - 0x9ac0effd  com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x9ac0f000 - 0x9ac50ff7  com.apple.CoreMedia (1.0 - 705.35) <8A487271-FBEA-357A-8887-27BAA355314C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x9ac51000 - 0x9accdff3  com.apple.PDFKit (2.6 - 2.6) <484AB8A4-E967-3B2F-BEFE-4B74F72B65A2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x9acf4000 - 0x9acfcff3  libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
    0x9ba72000 - 0x9ba75ffc  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
    0x9ba76000 - 0x9ba81ffb  com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x9ba82000 - 0x9baa1fff  com.apple.RemoteViewServices (1.0 - 1) <D9810485-6A62-3758-96F5-48950AF250F1> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x9bb64000 - 0x9bb7bff8  com.apple.CoreMediaAuthoring (2.0 - 889) <49B55753-BD7E-3889-BA60-15294DA49CB7> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
    0x9bb7c000 - 0x9bbb2ff4  com.apple.LDAPFramework (3.0 - 120.1) <EA92FCA5-7A7E-328F-8C7F-4250FCC45879> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9bc46000 - 0x9bc54fff  libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
    0x9be0c000 - 0x9beccff3  com.apple.ColorSync (4.7.0 - 4.7.0) <50767823-56BA-373D-BC5A-37B17B659838> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x9becf000 - 0x9bed2ffd  libCoreVMClient.dylib (??? - ???) <1438A7D5-A622-3623-A49F-45F881B1D947> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x9bed3000 - 0x9bee0fff  libGL.dylib (??? - ???) <C1C549FC-FF7F-3012-9DF5-5255217B4AEA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x9bee1000 - 0x9c166fe3  com.apple.QuickTime (7.7.1 - 2246) <56DF434A-D929-350C-86D5-684089D0EDFB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x9c167000 - 0x9c181fff  com.apple.Kerberos (1.0 - 1) <25E5A286-876D-3A8E-A12F-52D184559E8C> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x9c184000 - 0x9c186ffb  libRadiance.dylib (??? - ???) <5112B7CE-BAAF-3E98-94E4-676BCB92867F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x9c187000 - 0x9c298ff7  libJP2.dylib (??? - ???) <E938C201-C508-3E3D-B9A9-81FE52349E1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x9c299000 - 0x9c29dff3  libsystem_network.dylib (??? - ???) <E1455F3E-549B-3D50-A38B-17B394F3C7F6> /usr/lib/system/libsystem_network.dylib
    0x9c29e000 - 0x9c29ffff  liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
    0x9c2be000 - 0x9c2c8ff2  com.apple.audio.SoundManager (3.9.4 - 3.9.4) <D23C4761-6492-3974-B4D2-495082B8B7A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9c2c9000 - 0x9c4f2ffb  com.apple.QuartzComposer (5.0 - 232) <B25A191A-B96D-3BB0-B7D5-FDE4A97DFD06> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x9c4f3000 - 0x9c580fe7  libvMisc.dylib (325.3.0 - compatibility 1.0.0) <A44ADE1B-AB2C-3585-8C9D-D85B526E66C0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9c581000 - 0x9c698fe9  com.apple.WebKit (7534 - 7534.48.3) <D537DA49-1C57-31A5-8359-5D8ACC47EE85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
    0xba900000 - 0xba91bffd  libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21ff6  libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xeab00000 - 0xeab10ff3  libConverter.dylib (179.0.0 - compatibility 1.0.0) <7C3B724B-D38D-3070-A7D7-6FC0A8E4B0D1> /System/Library/Printers/Libraries/libConverter.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 5405
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=309.8M resident=177.6M(57%) swapped_out_or_unallocated=132.2M(43%)
    Writable regions: Total=714.9M written=67.4M(9%) resident=101.1M(14%) swapped_out=0K(0%) unallocated=613.8M(86%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 32.9M
    ATS (font support) (reserved)         4K        reserved VM address space (unallocated)
    CG backing stores                   856K
    CG image                            112K
    CG raster data                      180K
    CG shared images                   3484K
    CoreGraphics                          8K
    CoreServices                       2072K
    IOKit (reserved)                  512.0M        reserved VM address space (unallocated)
    MALLOC                            137.1M
    MALLOC guard page                    48K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=249                      156K
    Stack                              67.0M
    VM_ALLOCATE                        16.6M
    __CI_BITMAP                          80K
    __DATA                             24.7M
    __DATA/__OBJC                       332K
    __IMAGE                            1256K
    __IMPORT                            300K
    __LINKEDIT                         85.6M
    __OBJC                             2612K
    __OBJC/__DATA                        88K
    __PAGEZERO                            4K
    __TEXT                            224.1M
    __UNICODE                           544K
    mapped file                       245.5M
    shared memory                      2384K
    shared pmap                        6872K
    ===========                      =======
    TOTAL                               1.3G
    TOTAL, minus reserved VM space    854.6M
    Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1
    Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.11)
    Bluetooth: Version 2.5

    Try:
    http://forums.adobe.com/thread/880072?tstart=30
    I'm afraid there's not much point in posting crash logs here. We're just other users like you and I don't think there's anyone here who's adept at reading them.

  • Photoshop Elements 10 from the app store crashes every time I run it

    I bought Photoshop Elements 10 from the app store. When I try to run it, it crashes. My macbook is brand new (bought it March, 2012), with 8GB ram and a 256SSD. Here's the report:
    Process:         Adobe Photoshop Elements 10 Editor [247]
    Path:            /Applications/Adobe Photoshop Elements 10 Editor.app/Contents/MacOS/Adobe Photoshop Elements 10 Editor
    Identifier:      com.adobe.psexeditor
    Version:         10.0 (10)
    App Item ID:     465291110
    App External ID: 4155134
    Code Type:       X86 (Native)
    Parent Process:  launchd [114]
    Date/Time:       2012-03-22 23:45:10.696 -0300
    OS Version:      Mac OS X 10.7.3 (11D50)
    Report Version:  9
    Interval Since Last Report:          45044 sec
    Crashes Since Last Report:           7
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      2064095C-FE4C-468B-83EE-1A0F874F9706
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
      Referenced from: /Applications/Adobe Photoshop Elements 10 Editor.app/Contents/MacOS/Adobe Photoshop Elements 10 Editor
      Reason: image not found
    Binary Images:
        0x1000 -  0x220ffff +com.adobe.psexeditor (10.0 - 10) <967C5267-0204-75CF-FDB8-598A22E9F297> /Applications/Adobe Photoshop Elements 10 Editor.app/Contents/MacOS/Adobe Photoshop Elements 10 Editor
    0x2a4d000 -  0x2a53fff  org.twain.dsm (1.9.4 - 1.9.4) <3269566F-997C-3E69-82D2-CAEDC827C249> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x8fec9000 - 0x8fefbaa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
    0x935da000 - 0x938e4ff3  com.apple.Foundation (6.7.1 - 833.24) <8E2AD829-587C-3146-B483-9D0209B84192> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x96a47000 - 0x96c1efff  com.apple.CoreFoundation (6.7.1 - 635.19) <3A07EDA3-F460-3971-BFCB-AFE9A11F74F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x96cbd000 - 0x96d21fff  com.apple.framework.IOKit (2.0 - ???) <8DAF4991-7359-3D1B-AC69-3CBA797D1E3C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x97d4c000 - 0x97d5afff  com.apple.opengl (1.7.6 - 1.7.6) <5EF9685C-F8B2-3B22-B291-8012761E9AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x97f14000 - 0x98199fe3  com.apple.QuickTime (7.7.1 - 2315) <E6249041-B569-3A96-897F-E84B1C057948> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x9899e000 - 0x989a5fff  com.apple.agl (3.1.4 - AGL-3.1.4) <99D6DFAD-5B2E-3314-A7A5-936666931CD4> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x9c328000 - 0x9c328fff  com.apple.Carbon (153 - 153) <63603A0C-723B-3968-B302-EBEEE6A14E97> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)
    Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: M4-CT256M4SSD2, 256,06 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    Hi,
    Can you please confirm whether the volume on which you are installing Photoshop Elements is Case Sensitive or Case In-Sensitive? To find this out you will need to perform the following steps:
    1. Launch /Applications/Utilities/Disk Utility.app
    2. Click on the Disk from the left panel (Not the Partition)
    3. Click on the Partition Tab
    4. Check the text that is written in the Format Tab. Is it Mac OS Extended (Case-sensitive, Journaled)?
    If it is Case-sensitive, Journaled, then you will have to make this volume as Case-Insensitive by selecting Mac OS Extended (Journaled) as PSE is currently not supported on case sensitive volumes.
    Thanks,
    Tarun

  • Photoshop Elements Update 9.0.3 problems (Vista 64-bit)

    I have attempted several time to process the Photoshop Elements Update 9.0.3 but it always ends with the following message:
    "Patch cannot be applied. Please Contact Product Support."  
    I have not had any success searching for this issue under support, and cannot figure out how to contact Product Support.   When Adobe periodically checks for updates, it always brings this update up - so Adobe thinks I need it.  ...    But I am able to use the Photoshop - it just occassionally "hangs" and I need to reboot my computer to resolve the Photoshop issue (other applications continue to work).    I did use the "repair" installation options, but that did not resolve the update issue.
    Has anyone else seen this problem, or have any suggestions?    My operating system is Windows Vista 64-bit.
    Susan

    A couple things to try first:
    With all applications closed, find the downloaded update file.  It's probably in a subdirectory of
    C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles
    (Or you can download the patch manually from the support link below.)
    Right-click on the patch file and select "Properties".
    At the bottom of the "General" tab, if you see a security message about the file being from another computer, click on the "Unblock" button.
    Close the dialog by clicking "OK".
    Log off your computer and log back on as an Administrator.
    Start PSE9 and apply the patch.
    If that doesn't work, Adobe support options can be accessed from this page:
    http://www.adobe.com/support/photoshopelements/
    Ken

  • Photoshop Elements Update 9.0.3 problems

    I have attempted several time to process the Photoshop Elements Update 9.0.3 but it always ends with the following message:
    "Patch cannot be applied. Please Contact Product Support."   
    I have not had any success searching for this issue under support, and cannot figure out how to contact Product Support.   When Adobe periodically checks for updates, it always brings this update up - so Adobe thinks I need it.  ...    But I am able to use the Photoshop - it just occassionally "hangs" and I need to reboot my computer to resolve the Photoshop issue (other applications continue to work).    I did use the "repair" installation options, but that did not resolve the update issue.
    Has anyone else seen this problem, or have any suggestions?    My operating system is Windows Vista 64-bit. 

    Sorry, didn't realize that Photoshop Elements was a separate forum and not part of Photoshop.

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