Battery 0% charging but not charging never

I have HP dv6-6c60se laptop
the battery says 0% plugged in , charging and the battery doesn't charge at all
also i tried the solution that says stop the microsoft ACPI complaint control method
i started the hp device check 
and this pic's shows the results 

Hi
The image clearly shows that the Battery test has failed with the failure ID and needs to be replaced. In case unit is under warranty request you to call HP technical support and get the part replaced.
Let us know how it goes!
"I work for HP."
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Manjunath

Similar Messages

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  • Hp elite book workstation battery is available but not charging

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    Hello Mugunth
    Thanks for posting on the HP Forums!
    I understand you are experiencing an issue with your notebook. However, since this is a commercial notebook, you should post your issue on the notebook board of the HP Enterprise Forums for a better answer.
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    Mario
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  • Plugged in, but not detected and not charging

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    Hi
    Welcome To Lenovo Community
    We are really sorry to hear about the issue you are facing,  
    You may want to try below different methods and check which one work for you.
    Method A:
    Remove the AC and Battery from the laptop
    Press and hold the power button for 30 to 40 seconds
    Replace the battery and AC
    Boot the laptop up and check if the same message is still displaying
    If same error still persist, try to uninstall Lenovo Energy Management, reboot then install the Energy Management software again.
    Method B:
    1.Open Lenovo Energy Management
    2.Click on the bottom gear icon between i and ?.
    3.Under Battery Health, Click on Start for Battery Gauge Reset. (refer to Fig. 1 below)
    4.That should refresh the gauge and let the system finish through the cycle.
    Method C:
    1.Open Lenovo Energy Management
    2.Click on the bottom gear icon between i and ?.
    3.Under Battery Health, choose "Optimize For Battery Runtime" instead of "Optimize for Battery Lifespan".
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    http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Z570-Battery-plugged-in-but-not-charging-...
     Do give this a try and let us know  
    Hope This Helps
    Cheers!!!
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  • Battery not recognized, not charging, but not dead...AC plugged in

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    "My macbook has stopped working when not plugged in. The battery is installed but in profiler it says battery: not installed. Also there are no lights on the battery to show it charging. In the menu at the top of the desktop the battery has an X in it."
    "my laptop doesn't recognize my battery-- it only runs on the wall charger. I've tried popping the battery out, then back in. When the laptop isn't plugged in and I push the battery's little button, the first light flickers briefly for a second or two and then shuts off."
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    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 30
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    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
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    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
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    AC Charger Information:
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    Last Modified: 4/28/07 2:34 AM
    Energy Saver:
    Version: 3.2
    Supported by: Apple
    Visible: Yes
    SMCMotionSensor:
    Version: 2.0.5
    Last Modified: 12/7/06 12:26 PM
    Valid: Yes
    Authentic: Yes
    Dependencies: Satisfied
    Integrity: Correct
    AppleIntelCPUPowerManagement:
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    Last Modified: 2/13/07 1:47 AM
    Valid: Yes
    Authentic: Yes
    Dependencies: Satisfied
    Integrity: Correct
    AppleSmartBatteryManager:
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    Integrity: Correct
    AppleSMC:
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    Last Modified: 4/27/07 6:29 PM
    Valid: Yes
    Authentic: Yes
    Dependencies: Satisfied
    Integrity: Correct

    Do you have AppleCare? It seems to me you need a new battery but obviously we can't tell how bad the battery is unless you get that battery info while it is recognized.
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    I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!

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  • My question is which better to use every time my iPad until the battery is 0% then charge it to 100% then use it again until it is 0% or i use it until the percentage is low then charge it until it is 70 - 80 %  then use it but not let it charge to 100%

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    same problem here, on the Black MacBook, purchased in April 2008.
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  • I am in China. When I plug in my powerblock i get a green light for 10-15 seconds then it turns orange. It seems to feed power but not charge the battery. i have a message that says the battery is not charging.

    I am in China. When I plug in my powerblock i get a green light for 10-15 seconds then it turns orange. It seems to feed power but not charge the battery. i have a message that says the battery is not charging.

    Do  these
    https://support.apple.com/kb/HT3964
    http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
    https://support.apple.com/kb/TS1713
    https://support.apple.com/kb/ht1509
    could be the power isn't sufficient, use another location
    make a note of any results you get and post them

  • X41 (1866-ED5) Will charge battery but not run from it.

    I haven't used this laptop for about 5 weeks.
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    sounds like a bad battery. you could try running a cycle on it. let it discharge completely and then charge it up. see if there's any change. being that it didn't charge to 100% and it took a long time to get to 83% sounds like there's a problem with the battery.
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  • Ipad2 shut off after down the battery but when connect the charger my ipad2 is not storing the power in the battery and i also not finding the error code ???

    ipad2 shut off after down the battery but when i connect the charger with my ipad2,  its not storing the power in the battery and i also not finding the error code ???

    If you drained the battery, it may take a bit for it to come back. I'd plug it in and leave it for a few hours and see if it's charging.
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  • Why does my computer say that its plugged in but not charging yet the battery is not reducing

    it says plugged in, not charging, 99% (battery life)
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    hp pavillion dv5-2132dx    laptop
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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    Hi everyone,
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    ||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
    //Click on Kudos if my reply was helpful and answered your question//
    ||-If my answer solved the problem please mark the topic as the accepted solution-||

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