Battery at 0%, 0amp and charger always green.

I have a week 22 Macbook in black and it started shutting off when the power hit 20% or so with no warning. Now it won't charge at all and the green light on charger never turns amber. It worked fine the first several weeks and this all started about a week ago. It is my first Mac and I really like it but from some of these posts it sounds like it is a big issue and I'll need to send it in...How does one even do that? The website is a bit vague as to how to address problems that aren't easily resolved. I did get the extended applecare fortunately!
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 1300
Remaining Capacity (mAh): 1
Amperage (mA): 0
Voltage (mV): 11353
Cycle Count: 46
AC Charger Information:
Connected: Yes
Charging: No

I did everything listed on that page and it still doesn't work. I tried these three steps and everything listed under the bottom paragraph about macbooks as follows from the article you quoted.........
" Force Quit (Option-Command-Escape)
Restart (Control-Command-Power)
Force Shut Down (press the power button for 10 seconds)
Only perform a PMU reset on the computer if none of the above steps resolved the situation. If this is the case, see below for instructions on locating the reset button or key combination for your model of MacBook or MacBook Pro. If your computer is earlier than the models listed here, see "Resetting PowerBook and iBook Power Management Unit (PMU)" or "PowerBook: Resetting Power Management Unit (PMU)".
MacBook, MacBook Pro
If the computer is on, turn it off.
Disconnect the AC Adapter and remove the computer's battery.
Press and hold down the power button for 5 seconds and then release the button.
Reconnect the battery and AC Adapter.
Press the Power button to restart the computer."
Is this what is meant by a PMU reset? Still unclear if I did it or not, and still nothing. I will remove the battery and let it stay out for a day? then try the whole thing again. It was at 9% then I took the ac plug out for just a second and it jumped to 0%. and there it sits... I think I need more than "luck"!

Similar Messages

  • Anyone having same problem? I phone 4 after updating to Vers.5.1.1. battery cannot be 100% full charge, always stop at 99% and battery drains off fast too :(

    Anyone having same problem? I phone 4 after updating to Vers.5.1.1. battery cannot be 100% full charge, always stop at 99% and battery drains off fast too

    I had major issues with the iPhone 4s battery, however it’s resolved.
    The tech who set the phone up at the Apple store did so with little training.
    if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
    Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
    turning of locator and the push notifications from facebook--they have a lot!

  • MacBook Pro turns on but will not load. Battery will power up and charge. The PRAM second start up seems to work, but the Apple timer continues add-infinitum. There is also a disc in the laptop so I can't load re-load software OS 10.6.1. How do I resolv

    MacBook Pro turns on but will not load. Battery will power up and charge. The PRAM second start up seems to work, but the Apple timer continues add-infinitum. There is also a disc in the laptop so I can't load re-load software OS 10.6.1. How do I resolve this problem?

    Try booting in Safe Mode by holding your Shift key down when booting. Also, try holding the eject key down when booting to eject the DVD. If you plug a mouse in and hold the clicker down when booting, that should eject the DVD.   
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Battery level for mouse and keyboard always 100%

    The battery level shown in the bluetooth menu and in the system preferences mouse and keyboard panes constantly shows 100% and never declines. Does anyone know the solution to this to start getting realistic readings again? I've tried trashing the bluetooth plist and restarting but that hasn't made any difference.
    Many thanks for any help
    James

    One suggestion I have is to do a "full factory reset" of your bluetooth stuff. I'm not precisely sure all that entails but here's how you do it.
    1. If you don't have the XCode developer tools installed then install them.
    2. Launch the Bluetooth Explorer. It can be found in /Developer/Applications/Utilities/Bluetooth/.
    3. In Bluetooth Explorer's Utilities menu select Modify Software & Device Configuration. A window will be displayed with a number of checkboxes.
    4. Check the first four checkboxes (Recant..., *Full Factory Reset*..., Delete link keys..., Delete global bluetooth preference...). They may already be checked for you as the default.
    5, Click the Perform actions button.
    6. Click Reboot NOW button.
    After rebooting re-pair your bluetooth devices. Hopefully your power percentages will be fixed too. If not, I have no other suggestions.

  • Will it hurt the battery to give only partial charges?

    Sometimes when I am getting ready to leave the house I have a 50% charge, but only 20 minutes to charge.  Will it hurt the battery to give only partial charges, and on a fairly regular basis?

    No, that will not harm the battery.  Just discharge and charge whenever convenient to keep the charge level high enough to power your needs.

  • Battery's not charging, LED's always green

    A couple of days ago my adapter stopped charging my battery. The LED is always green. Battery is the original one, and worked fine (until now as it is completly empty).
    Tried the following alreday:
    - shutting off and restarting
    - Used a different adapter
    - resetted my PMU
    - Battery update is not necessary for my powerbook
    PowerBook G4, 1.67 Ghz, 15" Mac OS X (10.4.7)

    Welcome to the Apple discussions.
    Sorry to hear about your charging problem. There are 3 potential fault areas: 1) Power adapter, 2) Battery, 3) logic board (sometimes the dc-in board). Since you've tried another working (it was working?) adapter, you rule out number 1. Number 2 is academic at the moment. Which leaves a logic board issue. The dc-in board has the power socket attached to it, and is replaceable on it's own, versus replacing the entire logic board.
    If you system is still under warranty, take it in for repair. If the system is not under warranty, you might take it in to get an estimate - don't know if your local Apple center would replace just the dc-in board or would insist on an entire logic board replacement.
    Used dc-in boards run around $90-$100 (see http://pbparts.com or http://www.ifixit.com - ifixit also has directions on how to replace it, see http://www.ifixit.com/Guide/Mac/ - not for the feint of heart or inexperienced).

  • Charger stays green, battery won't charge and MacBook won't start up

    My son just gave me his old MacBook.  While visiting him it worked fine, stayed charged up a long time.  When I got home & plugged in the charger and it stayed green, didn't turn amber. Read the user manual and checked the battery level which is 1 blinking light only.  It won't power up (I tried all the troubleshooting tips on pg 54) and the battery is not charging.  Does anyone think I just need a new battery or do you think I need a new power cord?
    So excited to have my first MacBook and now it won't start!  I'm an  unhappy camper :-(

    Battery Information:
      Charge Information:
      Charge remaining (mAh):          0
      Fully charged:          No
      Charging:          No
      Full charge capacity (mAh):          0
      Health Information:
      Cycle count:          0
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          0
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          60
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          30
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Wake On LAN:          No
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      Battery Power:
      System Sleep Timer (Minutes):          15
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          15
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          No
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0100
      Wattage (W):          60
      Revision:          0x0000
      Family:          0x0085
      Serial Number:          0x004e206d
      Charging:          No
    I recieved mine in christmas 2009.... know what's wrong???

  • Since updating to iso7 my battery is needing to be charged at least twice a day.ive always looked after my battery and only ever charge when less than 20% so why is this happening? Thankyou

    Since updating to iso7 my battery is needing to be charged at least twice a day.ive always looked after my battery and only ever charge when less than 20% so why is this happening? Thankyou

    It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source like a computer's USB port
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My MacBook will not turn on unless it's connected to a charger. However, when it's on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

    My MacBook will not turn on unless it's connected to a charger/power source. However, when it is on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

    Your battery has reached the end of its life. If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
    Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12   &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
    White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12   &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
      Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

  • I have a second generation shuffle and even though (after charging ) the green battery light is on - soon after it turns orange and then red. Is there a problem with the battery and is it fixable?

    I have a second generation shuffle and even though (after charging) the green battery light is on it soon turns orange and red. Is there a problem with the battery and if so is it fixable?

    If it's a 2nd gen shuffle, it is probably about six years old at this point.  The cause is likely to be a worn out battery that is no longer able to hold its charge for very long.
    It is technically fixable.  This web site has repair guides
    http://www.ifixit.com/Device/iPod_Shuffle
    But it is very small, so you need to be good at doing such things.  The cost to have a repair shop do the work is likely to be uneconomical, compared to the cost of a brand new 4th gen shuffle ($50), which has more features (and possibly double the storage) plus a one-year warranty.

  • MacBook Air won't charge and charger keeps the green light

    I have tried a few chargers and it's not a charger problem because none of them has worked.
    This is a MacBook Air from 2011.
    The mac doesn't hold a charge anymore. Also, when the battery is at 0% the computer has turned extremely slow. At very few random times I goes up to 3% but I have to maintained it plugged in all the time otherwise it will go back to 0 and become unusable anymore.
    The light is always green, and I have already tried doing an SMC reset.
    Any ideas or has anyone encountered the same problem as I?
    Thank you in advance

    thanks for the help! here is the info you requested. This is with the charger connected:
    Charge Information:
      Charge Remaining (mAh):     0
      Fully Charged:     No
      Charging:     No
      Full Charge Capacity (mAh):     6199
      Health Information:
      Cycle Count:     139
      Condition:     Normal
      Battery Installed:     Yes
      Amperage (mA):     0
      Voltage (mV):     7239

  • My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command p r, what else?

    My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did, I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command+p+r. Any other suggestions before i take it to apple service center?

    A four year battery could be dead. I'd contact an Apple Service Center.

  • Should I always let my iPad 3rd generation die and charge ? Takes almost close to 12 hours for a 100%  charge. Any suggestions ? iPad is over a year old

    Should I always let my iPad 3rd generation die and charge ? Takes almost close to 12 hours for a 100%  charge. Any suggestions ? iPad is over a year old and don't want to buy a new one if this problem will continue to happen. Help

    Do not let the battery drop to 0%. That is very damaging for a lithium based battery, as in the iPad. Charge at any time, for any amount.

  • "No batteries available" but the battery is in and charged?

    I have a similar problem to other postings already with an "interesting" quirk.
    The battery is in and has a good charge (as judged by the green dots), however everytime I start up the powerbook the power adapter turns orange but the battery indicator shows 0%. Then after a few minutes of this, a big fat X appears in the battery icon and the message "No batteries available". However system profiler shows that there is a battery but that it has no charge. The battery truly is not recognized because I can't start up from battery alone.
    So what have I tried, two independent batteries and a change of the mother board (under warranty). Even after all this still the same problem. Reset the PRAM, reset the PMU. Can't do the battery firmware upgrade because the firmware upgrader doesn't see the battery!!! I tried calibrating the battery but if I disconnect the power adapter it switches into sleep mode right away cause it thinks it has 0% in the battery. I left it in sleep mode overnight hoping that would reset it but nothing.
    Thanks for any input that could solve this problem.
    Powerbook G4   Mac OS X (10.4.5)  

    Bummer… what about zapping PRAM and resetting the PMU?
    Already tried that and still nothing. I noticed reading though older posts that others are having a similar problem I wonder if this is unsolvable
    I tried running coconutBattery. It shows no charge in the battery and that the battery is not charging while the 0% is in the battery icon. When the X appears in the battery icon coconutBattery goes really wierd and gives the same output as it there was not battery at all. Also to clarify the system profiler doesn't see a battery connected when the X is present in the icon.
    The battery does appear to be charging however while the icon has the 0% in the battery window. Just over this afternoon have gone from 4 to all the green indicators lit up. Just too bad that the computer can't see that the battery is charged. It still simply switches from 0% to the X in the icon and shuts down right away if I disconnect the power adapter.
    Powerbook G4   Mac OS X (10.4.5)  

  • Do I get better results/ keeping the battery's life longer by charging only when it comes to 5-10% or should I let it empty and then charge it? Someone told me also to turn it off while I charge it... So help what is the best way to keep long life battery

    I got the new iPad on June 2012 and I wish to keep the long life of the battery as much as I can. I always and only use the cable that comes with the product and never charge it through computer.
    Should I:
    1) wait till baterry is completely empty, pratectly dead and then charge it?
    2) charge it when it reach 5%-10%.
    3) turn off the iPad when I charge the battery?
    Thank you apple support :)

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

Maybe you are looking for