Battery check primary replace 42

I recently got a boot loop on my computer so when I ran the system and component checks the thing that failed was the primary battery. In hopes that that would solve the problem of the boot loop I got a new battery. It arrived and when I put it in I still got the boot loop so I went back and ran the system and component check again and it says to replace the primary battery. Any help would be appreciated. Thank you.

Hi,
Thank you for providing that information.
As you were doing a system restore, where did you do this from? I would have to guess safe mode?
If you can get into Safe Mode, try doing a clean boot. The issue you're describing sounds more like a probably with the OS loading drivers or software on boot. The clean boot should eliminate the software/applications if they are the cause. It won't impact if it's a driver. However, a Restore to a point prior to the issue should have.
As yo're running 8 or 8.1 you will also have the option of doing a Refresh (provided you can get into safe mode) if neither a clean boot or restore are allowing you to boot normally that would be the next option. You will lose installed application when doing a refresh.
The final option and more for if you can't even get into safe mode is a system recovery.
I hope something here can help, let me know how it goes.
I worked on behalf of HP.

Similar Messages

HP Battery Check Status: replace (41)

Hello Guys.
I have an issue with my laptop battery. Laptop shuts down immediately after power chord is removed and wont boot until I reconnect it.
I have been using this battery for 4 months and it's 5200mAh 8cell battery. Windows says that battery is 100% charged
Hp Battery Check status is replace (41)
help?
I'm using a HP Probook 4510s with windows 8 OS.
Thanks in advance.

Sounds like your battery is not functioning properly. I would first run a battery calibration on your laptop. ProBook Battery Calibration. If this does not solve the issue then most likely the battery needs replaced. Are you still in warranty?
Thanks
Sean
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The battery check on my Pavilion dm3 has failed with the message "Replace (00000040)".

It's just over a year old and will now only work when plugged in to the mains. The battery has always been pretty good and there has been no warning or degradation of performance in the last week or two.
I know it may sound like a stupid question given the result of the battery check, but do I really need a new one or is there anything else I can try first?

okay
first try this:
remove the battery, other peripherals and the AC adapter... press and hold the power button for 20 seconds... plug the AC adapter only and turn on the notebook....
and then:
Click Start and type device in the search field, then select Device Manager.
Expand the Batteries category.
Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall.
Warning: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
On the Device Manager taskbar, click Scan for hardware changes.
Alternately, select Action > Scan for hardware changes.
check whether the battery is getting charged or not...
get back to us with the product number (p/n) written on a white sticker at the bottom of the notebook... and OS with version (32/64-bit)
||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
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Dc power converter or bad battery?primary (internal) battery (error 601)windows shows battery at

dc power converter or bad battery?
primary (internal) battery (error 601)
windows shows battery at 100%
laptop will not boot off battery, will boot only on ac but with battery installed shows error 601
HP eliteBook 6930
no spare battery
This question was solved.
View Solution.

althefirst wrote:
dc power converter or bad battery?
primary (internal) battery (error 601)
windows shows battery at 100%
laptop will not boot off battery, will boot only on ac but with battery installed shows error 601
HP eliteBook 6930
no spare battery
This error is a little confusing. At first glance it appears to refer to the CMOS/RTC battery but does infact refer to the main battery for the notebook. Even though the computer states that the battery is at 100% it would be a good idea to begin by verifying that it is in working condition. I think this is a good first step because while it does show 100% charge, you state the notebook does not work unless it is on AC power. This document discusses the issue further.
As stated in the document the HP Battery Check will need to be run in order to determine if the battery is faulty.
To perform the battery check perform the following steps and post the result.
Unplug the power cord and turn off the computer.
Press the power button to turn on the computer.
Press the Esc key immediately when seeing the HP or the Compaq logo screen.
The Start Up menu appears.
Press F2 to select F2 System Diagnostics .
Select Battery Test from the list of diagnostic tests.
Plug in the power cord.
Click Start Battery Test on the Battery Test page.
If your battery fails this test it will need to be replaced. To get a replacement battery you will need to contact HP Technical Support. If you are in the US/Canada you can call them at 1-800-474-6836. If you are located outside of this region you will need to go to HP's support site and after selecting your country/region locate "Customer Support" in the bottom right corner to get the contact information for your region.
I hope this helps!
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Battery checks say change battery, but it charges and works fine. Help?

Hey there,
Just having a problem with my Laptop battery. My product type is a HP G61 Notebook PC. The battery icon in the bottom left says the battery should be replaced, with checks saying it has reached the end of it's useful life.
I find this hard to believe since I've had the laptop a year and it still charges and works fine. I don't want to spend any unnecessary money at the moment so I'm not sure whether to wait and ignore it to see how it goes.
Suggestions?

Hi,
Jamie2812 wrote:
Hey there,
Just having a problem with my Laptop battery. My product type is a HP G61 Notebook PC. The battery icon in the bottom left says the battery should be replaced, with checks saying it has reached the end of it's useful life.
I find this hard to believe since I've had the laptop a year and it still charges and works fine. I don't want to spend any unnecessary money at the moment so I'm not sure whether to wait and ignore it to see how it goes.
Suggestions?
I suggest that you perform a calibration of your battery.
regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

HP Mini 311 - HP Battery Alert - Primary (Internal) Battery (601) - Error Message at Startup

I have a HP Mini 311-1037NR (Product Number is VBM262UA#ABA). My OS is Windows 7 Home Premium.
When I start up my HP Mini 311 I receive the following message:
HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
Primary (Internal) Battery (601)
ENTER - Continue Startup
Here's are my questions:
First of all, what exactly is the problem here? From what I have googled, it would appear the problem is NOT my external battery, but my internal battery. What battery is needing replacement? Does it have a name?
Second, is there a user guide out there that would assist me with the replacement process that someone can provide a link to or at least send me the page that helps me? Is there a YouTube video (even better)?
Third, what exactly is the part number of the battery that needs replacement and exactly where do I purchase it (How much $$ does it cost)? This question is important as I may be able to find out how to replace the battery, but without a way to purchase the replacement battery I'm still dead in the water.
Fourth, my HP Mini 311 just dies when I unplug it. Will a remedy for the above issue remedy this issue as well? I really do enjoy using my little HP Mini, but would prefer to have the option to use it without a power cord.
Thanks in advance for any and all help.
Tim
This question was solved.
View Solution.

Hi Tim,
No problem and it's certainly wise to verify an answer.
I'd say you posted your question on the correct board. It's usually best just to post once on the relevant board. I do agree that the term 'internal' does cause unnecessary confusion.
Here's a link to your Maintenance & Service Guide.
Yes, I'm certain that the 601 error code refers to your notebooks main battery ( 602 is a failure code for machines that have a secondary storage cell ). Interestingly, there is no error code generated for a failing rtc battery - or any in built diagnostic test for it, just the usual symptom of the system clock re-setting after each shutdown.
There's also a HP document regarding start-up battery alerts on the following link.
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443470#N534
Best regards,
DP-K
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Microsoft MVP - Windows Experience

PRAM battery checker

Has anyone used - safely and successfully - the PRAM battery checker application found here:
http://www.polar-orbit.com/software.html
Thanks,
Mrs H

Will the battery slowly poop out and give me warning signs or just die? When I replace the battery do I just have to reset the clock or are there other settings that are lost?
People often think that having a bad battery doesn't make any real difference other than having to reset your clock. This battery may be essential for PRAM operation even if your computer is plugged in. A bad battery can corrupt PRAM and cause startup problems, but it has to be in the computer or the computer won't start at all, so if it is starting to go you are forced into a corner. PRAM stores other startup information about your computer, not just date and time. Some people experience startup problems with a bad PRAM battery. The computer may have to hunt for a startup disk or forget their preferred startup disk, especially if you have more than one drive. The monitor may not come up although the computer starts. Read the links provided earlier for details.
The more you leave your computer unplugged (vs. just turned off but still plugged in) the faster the battery will drain. I leave my computer plugged in all the time and have gone at least 5 years without needing a battery. If I unplug a computer it may only last a few months (maybe, not sure exactly how long, only did it once).
A battery on the edge of going may be able to recover slightly if you plug a computer back in.
Do you need to replace it? It depends upon how safe you want to play it. I have a spare in a drawer somewhere. I have also been able to continue to use a computer with a bad battery though I sometimes had to baby it on startup - multiple tries, reset clock. The cheapest batteries can be bought online. It's not a size commonly stocked. National battery specialists/computer stores may have them but they cost more. If you're out in the boonies and don't like hassle then get a replacement. Think of a car with a weak battery. If you want to be sure it will start immediately and be there when you need it then it's only a matter of maybe $5 +$5 shipping every now and then. As I said, I have a spare in a drawer and have several computers that all use the same size battery.

Checking primary key or unique in while entry

Hi,
I want to check primary key or unique key while entry the record, without any loop.
Suppose like these
ac_code ac_desc
A1 ASSET
A2 LIABLITY
A3 EXPENESS
If I enter in A2 It will give error already exists( Don't want any when validate record )
Pls help.
Thanks
Reena

See my answer in this thread
Re: duplicate records in a multi record block

How to do the battery check

hello
i have problems to do the battery check with the Elitebool 2540p. it says that the battery need to be collocated properly and connect the computer to the AC, which is done.
i do not know what is happening, and need to calibrate the battery, since in a week the performarce decreased abruptly, although with no suspicious behaviour.
thank you

Hi,
See the link below regarding manual callibration of your notebook battery if running Vista or Windows 7.
Callibrating The Battery.
You could also download and run the stand-alone battery test utility available on the page below and see if this reports any problems with your battery.
http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Battery check script

Hi all! I'm sure this one has been done to death, but with. It's a script to monitor a laptop battery and react accordingly. I wrote this for use with FVWM, to send out warning notices using libnotify when the battery gets too low. Since my laptop is quite old, the battery runs out quite quickly after getting to 25% capacity. The script backgrounds itself on being run. It starts when I begin an FVWM session, and I have FVWM kill the script when I logout.
Being a script it's easy to tweak to your particular requirements. The example below just warns, but it would be easy to have the script suspend or hibernate the system, or change the percentage charge at which the script performs different actions. I hope it's useful.
#!/bin/bash
# battery check script
# ====================
# Designed to be run continuously while WM is running
# Requires libnotify to be installed
ICONPATH=/home/rob/.fvwm/icons/24x18
BATDIR=/sys/class/power_supply/BAT0
NOTIFYSEND=/usr/bin/notify-send
if [ ! -x $NOTIFYSEND ]
then
exit 0
fi
# check every $CHECK seconds
CHECK=60
( while true
do
BATSTATE=`cat ${BATDIR}/status`
# Note valid BATSTATE values are: Charged, Charging, and Discharging
if [ "$BATSTATE" = "Discharging" ]
then
REM_CAP=`cat ${BATDIR}/charge_now`
FULL_CAP=`cat ${BATDIR}/charge_full`
CHARGE=`echo $(( $REM_CAP * 100 / $FULL_CAP ))`
if [ "$CHARGE" -lt "25" ]
then
$NOTIFYSEND -i $ICONPATH/battery_critical.png -u critical -t 30000 "battery critical" "Shutdown or connect power now"
sleep $CHECK
continue
fi
if [ "$CHARGE" -lt "30" ]
then
$NOTIFYSEND -i $ICONPATH/battery_low.png -u normal -t 20000 "battery low" "Connect power soon"
fi
sleep $CHECK
elif [ "$BATSTATE" = "Charged" ]
then
$NOTIFYSEND -i $ICONPATH/battery_full.png -u normal -t 20000 "battery fully charged" "Disconnect from power"
sleep $CHECK
else
sleep $CHECK
fi
done
# end of file
Edited 21/10/2011 to use /sys/class/power_supply/BAT0 instead of /proc/acpi/battery/BAT0
Last edited by Painless (2011-10-21 12:48:05)

I'm not exactly sure what you're trying to accomplish; your script seems to me to be prone to high cpu-useage loops. If all you want is a warning message if your battery is low when your adaptor is not plugged in, then you could try the following script.
One caveat, I don't have a laptop and I don't know what the output of
acpi -b
looks like, so I don't know which field contains the battery charge info. In the script below, I'm guessing that it is field number 3, so if it is different than that, the script below is incorrect and will not work.
If you don't understand what I am talking about, run
acpi -b
on your laptop, and post the output for me.
#!/bin/bash
trap "exit" SIGINT SIGTERM
delay=60
warning=50
while :
do
adapter=$(acpi -a | grep on)
b=$(acpi -b | cut -d ' ' -f 3)
[[ -z "$adapter" && "$b" -lt "$warning" ]] &&
notify-send "WARNING - LOW BATTERY" "Battery has ${b}% left."
sleep $delay
done
Last edited by rockin turtle (2011-01-15 06:08:45)

I run Battery Check but I get a conflicting error message

I run the Battery Check and it tells me the battery is functioning correctly but that it cannot complete the test if the AC adapter is not attached, but it is and is charging the battery?
HP Pavilion dv7 Notebook PC, win7 64 bit

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Battery check compaq presario cq56

is safe to run a laptop just withe a/c after the battery is charged, and if is posible repair the Hp assistant aplication is not working properly?? are any others programs to check is the battery status Gracias

Hello,
I see that you're having an issue with HPSA not working properly. Now, I'm not aware of any other 3rd party program that gives you the ability to check your battery’s performance.
Now, to resolve the HPSA issue you have going on. You will need to uninstall the program through the Add/Remove folder in the control panel. After that, you will need to install this version of HPSA. Once you install that you should be able to use the battery check within the program.
If the issue still persists please let me know. If you have any more questions let me know.
THX

My iphone will not recognize any usb cables. I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced.

I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced. Any suggestions would be fantastic

test if it charges with an ac charger
test if it's detected by another computer
if it's no to both then likely the connector is broken
if it's yes to both thne it's likely your computers itunes install which is the problem

HP Battery Check Shows Status 80

Can Anyone Please Tell Me The Meaning of Status: 80 (Circled With Red)

Hello @HPUSER1102 ,
Welcome to the HP Forums!
Status 80 of the advanced HP Battery Check indicates a perfectly healthy battery! Congratulations
Mario
I worked on behalf of HP.

Failure ID For Battery Check

I Have a hp mini 210-2001sa laptop when i ran system diagnostic i recieved a failure id message
see below what do i do now and what does it mean
Failure ID: 9G91XL-56B669- 9XL03F-C0D903
Product ID: XD395EA#ABU
Primary- Replace (45) Secondary not installed (60
many thanks

New at this but maybe this is a start for you:
http://www.shopping.hp.com/en_US/home-office/-/static/page-customer-services
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Battery check primary replace 42

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