Battery critically low , update will resume after battery is 20%

My playbook was dead for many days. After charging it for several hours it used to turn on but there was no charging at all so I read in the support that I could try to update OS. I updated OS using blackberry desktop software but after leaving for sometime I got the above message. THen i disconnected from the charger to see if the charger was working and the sceen went black and then when i connected the charger Red lid turns on for some time then a battery sign with red bolt comes for few seconds then green led light starts blinking. After about half hour the palaybook starts but again the same message comes that the battery is critically low and update will resume when battery is 20% charged. I tried all the options listed in the forum but havenot bought a rapid charger.
Can anyone help me please. It is not under waranty period.

Hi playstone,
Try leaving your PlayBook plugged in for a couple of hours again, then while the PlayBook is plugged in, press the power button for 15-20 seconds to try to force it to reboot. Try this a few times as I know that's helped for some other users (it didn't want to go with the first restart attempt, but it did work after the 3rd or 5th attempt). If that doesn't work, can you get access to another charger (a rapid charger would be best, but it may be worth trying another charger)? That may help in the event that your current charger is no longer working properly. Even try going into your local Staples, Best Buy or other and see if they'd have a charger you could just try out.
Good luck and keep us posted. If nothing works, let us know as there may be some other things we can try still.
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Where is the pinhole reset button at??
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