Battery cuts out without warning.
Battery cuts out without warning.
product: 5313998
Hi birolayg,
Welcome to the HP forum!
Thank you for your post, I will do my best to aid in this endeavor!
I understand that you are experiencing an issue with the battery. Here is a document on Testing and Calibrating the Battery (Windows 7), that I hope helps.
When posting it is very important to include your exact model of computer and the operating system you are running. How Do I Find My Model Number or Product Number? This helps us to locate information for your specific system as each is a little different.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Similar Messages
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Mid 2010 MacBook Pro 15" Blacks Out Without Warning
Quick Summary of Problem: My MacBook Pro is currently shutting down without warning. It would be more accurate to say that the screen goes blank but the machine remains on as can be heard by the fan. Nothing resolves it without powering down and restarting. It has occurred when attached to a power source or via the battery.
My machine specs: Mid 2010 MacBook Pro 15” with 500GB hard drive, 8GB RAM, Intel HD Graphics/nVidia GeForce GT 330M with 512MB, anti-glare 15” screen with max resolution 1680 x 1050). Running Snow Leopard 10.6.8 with 2013-001 Security Patch installed.
I have AppleCare which commenced when I first bought the machine in July 2010.
System Profiler says my battery condition is ‘Normal’. Cycle count: 610.
Detailed Summary of Problem: Back in January, my MacBook Pro shut down several times without warning. Each time, I was creating selections on high resolution imagery in Adobe Photoshop CS5.
Not long after, I saw the ‘MacBook Pro SMC Firmware Update 1.7’ relased on Feb 12 (http://support.apple.com/kb/DL1633) and installed it via Software Update. By coincidence or not, my MBP behaved much better afterwards and the seemingly random blank screens requiring a restart disappeared.
But then I installed the ‘Security Update 2013-001 (Snow Leopard)’(http://support.apple.com/kb/DL1642) via Software Update and that’s the only thing I can really remember changing to my system. Since then, the black-outs have reappeared. As before, I was usually using Photoshop and working with high resolution imagery. However, one time the machine blacked-out, I was simply doing a two-finger scroll on the built-in trackpad whilst in Chrome (Version 25.0.1364.172).
The blackout has occurred twice now not being connected to power, and twice with it being connected to a wall socket. Needless to say, I lost work in Photoshop (even though I’ve begun to save more regularly) and now it feels like it’s a ticking time bomb and I don’t know when it’s going to go off.
One thing I’ve found rather odd is that in the crash log, the kernal version doesn’t seem right for Snow Leopard:
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
The full crash log can be found at the bottom of this post.
Fixes I’ve tried:
1) Resetting the NV-RAM has done nothing. (was suggested
2) I’ve tried reinstalling the ‘MacBook Pro SMC Firmware Update 1.7’ by downloading the manual installer from Apple, however it now says ‘Alert: This software is not supported on your system’ which in a way makes sense given I’d already applied the firmware update, but a more accurate message along the lines of ‘This firmware update has already been installed’ would be more reassuring.
3) If all else fails, I could resort to copying over a backup I created with Carbon Copy Cloner, which was done before I reinstalled the 2013-001 Security Update for Snow Leopard. But that’s a bit of a headache too, because my documents I’ve updated since the backup will be out of sync. Another reason this isn’t a great solution is that I can’t take advantage of the 2013-001 security update, nor future ones.
Any suggestions? There’s probably no good time for something like this to happen, but this is a particularly bad time – I’m currently beginning design and finished art freelancing and brushing up on some applications I haven’t used in years. Nor am I going to make an impression meeting with recruiters without my folio being presented from my MBP.
I’ve already booked a Genius appointment 2.5 days from now, but all help and ideas greatly appreciated!
Interval Since Last Panic Report: 1499814 sec
Panics Since Last Report: 3
Anonymous UUID: 64BB09F4-C27C-4BA6-A3C4-EAF953593C01
Sun Mar 17 21:18:55 2013
panic(cpu 2 caller 0x83506c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa691c000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x81ec2188 : 0x21b837 (0x5dd7fc 0x81ec21bc 0x223ce1 0x0)
0x81ec21d8 : 0x83506c9b (0x8371c28c 0x8378c800 0x8372ae60 0x0)
0x81ec2278 : 0x83621608 (0xe826c04 0xd8e9004 0x100 0x16043000)
0x81ec22c8 : 0x83618601 (0xd8e9004 0x100 0x81ec22f8 0x834f6778)
0x81ec22f8 : 0x83d3b9a6 (0xd8e9004 0x100 0x438004ee 0x1)
0x81ec2438 : 0x836402b5 (0xd8e9004 0xd8eb004 0x0 0x0)
0x81ec2478 : 0x8350fe7c (0xd8e9004 0xd8eb004 0x0 0x0)
0x81ec2518 : 0x8350c55b (0x0 0x9 0x0 0x0)
0x81ec26c8 : 0x8350e58f (0x0 0x600d600d 0x702b 0x81ec26f8)
0x81ec2798 : 0x82b07eae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)
0x81ec2808 : 0x82b17734 (0x1a699c00 0x1a106300 0x8 0x0)
0x81ec2828 : 0x82b3c322 (0x1a106300 0xb 0x81ec2848 0x2345f4)
0x81ec2858 : 0x82b3cb3d (0xe863000 0x0 0x81ec287c 0x0)
0x81ec2888 : 0x82b1cd79 (0xe863000 0xa4837080 0x0 0x0)
0x81ec28d8 : 0x82aded0c (0x6bbcb000 0x0 0x0 0x3)
0x81ec2948 : 0x82ade40f (0x6bbcb000 0x0 0x2 0x3)
0x81ec2978 : 0x82ad405f (0x6bbcb000 0x0 0x2 0x6be38000)
0x81ec2ab8 : 0x82b0d5d8 (0x6be38000 0x1 0x81ec2bcc 0x81ec2bc8)
0x81ec2b68 : 0x82acffe1 (0x6be38000 0x1 0x81ec2bcc 0x81ec2bc8)
0x81ec2be8 : 0x56da06 (0x6be38000 0x0 0x81ec2e3c 0x81ec2c74)
0x81ec2c38 : 0x56e2a5 (0x82b5e720 0x6be38000 0x160bc588 0x1)
0x81ec2c88 : 0x56eb59 (0x6be38000 0x10 0x81ec2cd0 0x0)
0x81ec2da8 : 0x286638 (0x6be38000 0x10 0x160bc588 0x1)
0x81ec3e58 : 0x21dbe5 (0x160bc560 0x1b4155a0 0x1ecfa8 0x5d43)
0x81ec3e98 : 0x210a86 (0x160bc500 0x0 0xe759570 0xea560e0)
0x81ec3ef8 : 0x216f84 (0x160bc500 0x0 0x0 0x0)
0x81ec3f78 : 0x295c57 (0xda5e288 0x0 0x0 0x0)
0x81ec3fc8 : 0x2a256d (0xda5e284 0x0 0x10 0x18c5fa84)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 27346403042381
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x7ab8a000, size 0x65536) - last unloaded 108333775323
loaded kexts:
com.vmware.kext.vmnet 3.1.2
com.vmware.kext.vmioplug 3.1.2
com.vmware.kext.vmci 3.1.2
com.vmware.kext.vmx86 3.1.2
virtualcdrw.driver 1.0
com.AmbrosiaSW.AudioSupport 3.2
at.obdev.nke.LittleSnitch 2.4.0
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 44829748683
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 364
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.GeForce 6.4.0
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 3I am sorry. The page that came up has an AD for issues with a 13" MacBook Pro in the corner. I read the AD as if it were part of the article and assumed the whole page referred to the 13" model. My Mistake.
However, the issue described by TS4088 is not a soldering problem. It is a Latent Defect -- a flaw built into certain batches of those chips from the day they were packaged and installed.
If your Mac fails the VST test used to detect this Latent Defect, re-flowing the solder is likely to have NO EFFECT on its performance -- the solution is the remove the defective chip and replace with a good one.
There certainly can be problems in these and other Macs where a re-flow would be beneficial. But I caution Readers not to generalize your solution to Macs that are known to fail VST. Re-flow alone will not solve the Latent Defect problem. -
Hello, please help - my battery is showing as normal and showing charged. However, my macbook switches off if not connected to a power source. I cannot switch it on without charger being connected. It attempts to switch on (you hear the start up apple noise) then display goes blank and power cuts out.
What can i do to fix this?
Thanks
I have included some information for you to see -
Battery Information:
Model Information:
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 4406
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 4410
Health Information:
Cycle count: 331
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12539
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x001a98ea
Charging: NoHave you tried an SMC reset?
http://support.apple.com/kb/ht3964 -
HP 250 Laptop - When running on battery turns off without warning and won't restart
One month after warranty expires this laptop presents with this problem. It shuts down without warning when running on battery, although the battery has plenty of charge. Following shutdown it won't restart on battery. Plugging in power and restarting it displays a message that the battery is cactus before continuing to boot. When trying to run F2 on startup battery check it simply doesn't progress past the initial screen (1%) and [esc] key does nothing. Need to power off. However, REMOVE the battery, boot the computer, shutdown, REINSTALL the battery, turn on and everything is OK - most recent example showing battery with 95% remaining. Continues to work for a few days until it decides to fail again. Suspect the battery is not at fault here, and in any case can't get a replacement (thanks HP for providing equipment with rare and unusual parts) - one supplier has only two on order which will be delivered some time in September!! Usual third party providers don't provide a replacement for this battery. Have seen a lot of references to this sort of mystery "battery failure - shutdown with warning" but no concrete solution. Have tried different power setting including never hibernate, but these seem unrelated. Open to useful suggestions at this point.
One month after warranty expires this laptop presents with this problem. It shuts down without warning when running on battery, although the battery has plenty of charge. Following shutdown it won't restart on battery. Plugging in power and restarting it displays a message that the battery is cactus before continuing to boot. When trying to run F2 on startup battery check it simply doesn't progress past the initial screen (1%) and [esc] key does nothing. Need to power off. However, REMOVE the battery, boot the computer, shutdown, REINSTALL the battery, turn on and everything is OK - most recent example showing battery with 95% remaining. Continues to work for a few days until it decides to fail again. Suspect the battery is not at fault here, and in any case can't get a replacement (thanks HP for providing equipment with rare and unusual parts) - one supplier has only two on order which will be delivered some time in September!! Usual third party providers don't provide a replacement for this battery. Have seen a lot of references to this sort of mystery "battery failure - shutdown with warning" but no concrete solution. Have tried different power setting including never hibernate, but these seem unrelated. Open to useful suggestions at this point.
-
Hello,
My 13" MacBook battery shows 95% after removing the mains cord within a few minutes..then switches off.It will start again with the mains cord and shows 0% for a few minutes,then in a short while returns to 100%
Battery infor from system profiler is
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 79
Remaining Capacity (mAh): 79
Amperage (mA): 16
Voltage (mV): 12616
Cycle Count: 251
Can you help please?Thanks for the quick response-
I have carried out the first part of Mort's check list and now have a much more stable situation
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 4050
Remaining Capacity (mAh): 3989
Amperage (mA): 0
Voltage (mV): 12436
Cycle Count: 252
And it appears to be quite happy to work without the mains cord...
This nice little MacBook (2006) has been used 95% of the time plugged in....but I have never fully calibrated the battery.
This battery hickup happened on an occasion when I was using the internet unplugged...I had trouble logging on...it crashed and drained....!
Thanks again -
T61 lights out without warning
My computer turns off as if power was terminated without any warning and then it it usually powers up again. Sometimes it gets stuck with lights flashing in a particular pattern. I can't use the power off switch to turn off the computer so I must pull out the battery and remove the DC adapter. Yesterday it seemed to have memory even after removing the battery and the DC adapter and then plugging these in again. One time I must have waited long enough and the computer came back on.
I've removed all viruses and maleware with multiple programs. It seemed to me to be something associated with power, maybe some fluctuation in power coming from the DC adapter, but I saw no indication of power variation in other electrical apparatus in the house. I had thought it was something that would happen when I moved, but today it shut down sitting on the table when not being disturbed.
Do I need to replace the computer which is probably after 2.5 years off the warranttee?
SYSTEM CONFIG: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz, Memory (RAM) 4.00 GB 6.0 Graphics NVIDIA Quadro NVS 140M 4.1 Gaming graphics 1407 MB Total available graphics memory 5.3 Primary hard disk 28GB Free (142GB Total) 5.3 Windows 7 Home PremiumAnother idea: Forced shutdown due to overheating. Have you recently cleaned the system fan or have taken a look at the CPU/GPU temps[1]?
The Nvidia 140M alone is producing a lot of heat. And isn't the Intel C2D T9300 running even hotter than e.g. a T7500?
[1] I'm using tpfancontrol to read out the temps of my T61. But remember to set the cooling mode to BIOS. (Or manual and speed = 7)
ThinkPad T61 (7663-13G) T7500 2.2GHz/4GiB/120GB SSD/Sierra MC8775 HSPA/Win7 Pro x64/(3rd Fan, 3rd NVS 140M), 2x 39T4587 -
IBook G4 blacks out without warning
My sister has an iBook G4 and she tells me that she was reading something on a website and that out of nowhere, it just blacked out. She describes it as "like when someone turns off an old television". I have also tried turning it back on, but that didn't work. I checked the battery and it was at two dots, so that isn't a problem. I don't think that there's anything wrong with the hard drive, the memory, or even the display. I just don't know what happened.
Please give me anything to help fix this problem.
Thank you in advance for any answers.Hello,
Sounds to me like the logic board has failed or the DC-inboard.
The only option you have is to take it to a Apple repair shop for further diagnostics. Some places including the Apple Store may not look older Mac's now. Really depends on who you see.
Without me physically looking at it, I can't really diagnose it other than being a possible logic board failure.
Sound like you have tried all you can to power on the iBook.
Any further test would require the unit to be taken apart. -
(SOLVED) CPU maxes out without warning.
Successfully installed Arch on HPdv5000 laptop. Using LXDM/LXDE. Solved wlan configuration.
Current problem is connecting to LAN. Followed Samba procedure prescribed by Arch, (as best I could). Edited smb.config to my existing workgroup name.
In pcmanfm I would click go-network drives which would then freeze pcmanfm, Next, the cpu monitor would go from flatline to top of scale, fan would start and not stop. My only escape was reboot. I then entered smb in pcmanfm address bar and it auto filled with my workgroup name. attempting to open the workgroup directory would result in failed to mount windows share.
Home network is combination of Win7 laptop, WinXP desktop, Ubuntu 10.10 server, Lubuntu desktop and the HPdv5k laptop.
Lastly, the cpu behavior is occurring without initiating the previous triggers.
Can someone help?
Last edited by czubek (2012-03-15 00:23:23)Another idea: Forced shutdown due to overheating. Have you recently cleaned the system fan or have taken a look at the CPU/GPU temps[1]?
The Nvidia 140M alone is producing a lot of heat. And isn't the Intel C2D T9300 running even hotter than e.g. a T7500?
[1] I'm using tpfancontrol to read out the temps of my T61. But remember to set the cooling mode to BIOS. (Or manual and speed = 7)
ThinkPad T61 (7663-13G) T7500 2.2GHz/4GiB/120GB SSD/Sierra MC8775 HSPA/Win7 Pro x64/(3rd Fan, 3rd NVS 140M), 2x 39T4587 -
Mac logs out without warning, and displays no error message.
Hi. I hope someone can figure this out.
I'm using Mac OS X Version 10.5.6, and it is relatively new (Bought sometime last fall, O8).
Within the last month, I've noticed several occasions where I will log in, and before I do anything, I'm immediately logged out. What happens is that a blue screen (not of death) appears before I'm brought back to the login screen.
There have been no error messages whatsoever on the matter.
It doesn't usually log out immediately, however. Sometimes when I login, then try to open Safari, or iTunes quickly, I'm kicked out. Maybe I'm overloading something, but I used to be able to open up applications quickly before.
I've searched for answers, and have only found one case of this happening, on Mac Mini.
I suspect it may have something to do with software or components I've downloaded, since it began happening after I became full of myself and began to download like crazy.
The Disk Repair Utility didn't help much, and I'm too new/young/inexperienced to understand Console Logs, so if someone can identify the problem, explain it easily, or anything like that, it'd be appreciated.
Also, if you need anymore information, let me know.
Thank You.It's still happening, and it is starting to become a serious nuisance. I seriously apologize for all of these bumps, but I need answers.
Fans are all working. Error reports are here:
Process: loginwindow [516]
Path: /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow
Identifier: loginwindow
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2009-09-14 18:26:23.492 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 7C474D2E-1BC5-41EE-9829-2EE235981B77
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 5
Thread 0:
0 ...ple.CoreServices.CarbonCore 0x906e51b8 AllocateHandleFromHandleBlock + 55
1 ...ple.CoreServices.CarbonCore 0x906e5051 AllocateHandleFromPool + 56
2 ...ple.CoreServices.CarbonCore 0x906e7e9d CSMemNewHandle + 16
3 ...ple.CoreServices.CarbonCore 0x90707883 RegisterComponentResourcePtr + 491
4 ...ple.CoreServices.CarbonCore 0x90705eb9 registerSystemComponents + 317
5 ...ple.CoreServices.CarbonCore 0x90705b21 FindNextComponentInternal(ComponentRecord*, ComponentDescription*) + 95
6 ...ple.CoreServices.CarbonCore 0x90705aab FindNextComponent + 53
7 com.apple.AppKit 0x94c534c8 _initializeCA + 991
8 com.apple.AppKit 0x94c53014 -[NSSound _postInitialization] + 348
9 com.apple.AppKit 0x94c52e03 -[NSSound initWithContentsOfURL:byReference:] + 269
10 com.apple.BezelServices 0x00492dc7 0x48e000 + 19911
11 com.apple.BezelServices 0x00492fcf 0x48e000 + 20431
12 com.apple.Foundation 0x9203e483 __NSFireTimer + 147
13 com.apple.CoreFoundation 0x900a68f5 CFRunLoopRunSpecific + 4469
14 com.apple.CoreFoundation 0x900a6aa8 CFRunLoopRunInMode + 88
15 com.apple.HIToolbox 0x929782ac RunCurrentEventLoopInMode + 283
16 com.apple.HIToolbox 0x92977ffe ReceiveNextEventCommon + 175
17 com.apple.HIToolbox 0x92977f39 BlockUntilNextEventMatchingListInMode + 106
18 com.apple.AppKit 0x94a546d5 _DPSNextEvent + 657
19 com.apple.AppKit 0x94a53f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
20 com.apple.AppKit 0x94a4cf9f -[NSApplication run] + 795
21 com.apple.loginwindow 0x0001b8e8 0x1000 + 108776
22 com.apple.loginwindow 0x00005b02 0x1000 + 19202
Thread 1:
0 libSystem.B.dylib 0x961ce292 machmsg_overwritetrap + 10
1 com.apple.loginwindow 0x00032373 0x1000 + 201587
2 com.apple.loginwindow 0x000324f3 0x1000 + 201971
3 libSystem.B.dylib 0x961ff155 pthreadstart + 321
4 libSystem.B.dylib 0x961ff012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x961ce286 machmsgtrap + 10
1 libSystem.B.dylib 0x961d5a7c mach_msg + 72
2 com.apple.CoreFoundation 0x900a5e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x900a6aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x901845f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x90184480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x961ff155 pthreadstart + 321
7 libSystem.B.dylib 0x961ff012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x961ce286 machmsgtrap + 10
1 libSystem.B.dylib 0x961d5a7c mach_msg + 72
2 com.apple.CoreFoundation 0x900a5e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x900a6b04 CFRunLoopRun + 84
4 com.apple.loginwindow 0x00015248 0x1000 + 82504
5 com.apple.Foundation 0x92009dfd -[NSThread main] + 45
6 com.apple.Foundation 0x920099a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x961ff155 pthreadstart + 321
8 libSystem.B.dylib 0x961ff012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9621d6fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x961ff155 pthreadstart + 321
2 libSystem.B.dylib 0x961ff012 thread_start + 34
Thread 5 Crashed:
0 ??? 0x099fa244 0 + 161456708
1 ??? 0x099fcb1d 0 + 161467165
2 libSystem.B.dylib 0x961ff155 pthreadstart + 321
3 libSystem.B.dylib 0x961ff012 thread_start + 34
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb0263008 ecx: 0x00000000 edx: 0x00000000
edi: 0x099fd640 esi: 0x00000000 ebp: 0xb0262f38 esp: 0xb0262f30
ss: 0x0000001f efl: 0x00010297 eip: 0x099fa244 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x287ac004
Binary Images:
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0xc0000 - 0xcaffe com.apple.URLMount 3.1.1 (3.1.1) <b4018e683fad4259ee78070e91f35029> /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0xec000 - 0xf1fff com.apple.DFSLoginPlugin 1.2 (1.2) /System/Library/LoginPlugins/FSDisconnect.loginPlugin/Contents/MacOS/FSDisconne ct
0x15f000 - 0x258fe0 com.apple.DiskImagesFramework 10.5.5 (199) <221119fb6b335af96fb0e85a9403cbc5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x2be000 - 0x2f4fff com.apple.MediaKit 9.1 (401) <36149a69962ed3101199093a6220ef74> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x439000 - 0x464ffb libcurl.4.dylib ??? (???) <0f62e0bfb310b07086810ec3ef76847a> /usr/lib/libcurl.4.dylib
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0x711000 - 0x717fff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x99ed000 - 0x99f2ff7 com.apple.DesktopVideoOut 1.2.4 (1.2.4) /Users/jackson/Library/QuickTime/DesktopVideoOut.component/Contents/MacOS/Deskt opVideoOut
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90033000 - 0x90166fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90167000 - 0x901e4feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x901e5000 - 0x901e5ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x901e6000 - 0x901f5fff libsasl2.2.dylib ??? (???) <bb7971ca2f609c070f87786a93d1041e> /usr/lib/libsasl2.2.dylib
0x901f6000 - 0x90204ffd libz.1.dylib ??? (???) <545ca09467025f77131cfac09d8b9375> /usr/lib/libz.1.dylib
0x9020a000 - 0x9020efff libGIF.dylib ??? (???) <abf65b853acce7bc8419c74716be5be0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x902ed000 - 0x9031afeb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0x903f2000 - 0x9043bfef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9043c000 - 0x904eeffb libcrypto.0.9.7.dylib ??? (???) <9d714c92872a93dd127ea8556b2c8945> /usr/lib/libcrypto.0.9.7.dylib
0x904ef000 - 0x904fffff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90500000 - 0x9052bfe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x906cb000 - 0x906d1fff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x909b3000 - 0x909dbff7 com.apple.shortcut 1.0.1 (1.0) <131202e7766e327d02d55c0f5fc44ad7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x909dc000 - 0x909e3ffe libbsm.dylib ??? (???) <5582985a86ea36504cca31788bccf963> /usr/lib/libbsm.dylib
0x90a1b000 - 0x90a1bffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x90b55000 - 0x90b84fe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x90b86000 - 0x90b90feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <caa41909dcb5a18a94bc68cd13999bd5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x90b91000 - 0x90badff3 libPng.dylib ??? (???) <9f50967afbd4384e61e68439f81db76c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90bae000 - 0x90bc3ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x90bc4000 - 0x90bc9fff com.apple.CommonPanels 1.2.4 (85) <3b64ef0de184d09c6f99a1a7e77e42be> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90be7000 - 0x90c43ff7 com.apple.htmlrendering 68 (1.1.3) <a9f65fa1c4668dc7c49af5bf7d5287ad> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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0x90cfb000 - 0x90da2fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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0x90ddb000 - 0x90de2fe9 libgcc_s.1.dylib ??? (???) <28a7cbc3a5ca2982d124668306f422d9> /usr/lib/libgcc_s.1.dylib
0x91032000 - 0x9106cfe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x910b7000 - 0x91757fe3 com.apple.CoreGraphics 1.409.3 (???) <25dceb14af3455b768f56e8765ecf3ca> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x91758000 - 0x91758ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x91759000 - 0x9175bfff com.apple.securityhi 3.0 (30817) <020419ad33b8638b174e1a472728a894> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9175c000 - 0x9175ffff com.apple.help 1.1 (36) <175489f8adf287b3ebd259362b0292c0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x9184e000 - 0x918abffb libstdc++.6.dylib ??? (???) <6106b1f2b0b303b06ae476253dbb5f3f> /usr/lib/libstdc++.6.dylib
0x918ac000 - 0x9198dff7 libxml2.2.dylib ??? (???) <4d54971007e14f8d80e6889ee1111f21> /usr/lib/libxml2.2.dylib
0x91bc7000 - 0x91be6ffa libJPEG.dylib ??? (???) <dad0ee08a8b850d679f024e090984480> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x91fff000 - 0x9227bfe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9227c000 - 0x922bafff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x922bb000 - 0x92382ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x9239c000 - 0x923b4ff7 com.apple.CoreVideo 1.6.0 (20.0) <dd60118bac9aefaf88d9ab44558f05c4> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x928a8000 - 0x9292fff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
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0x92d69000 - 0x92d6affc libffi.dylib ??? (???) <596e0dbf626b211741cecaa9698f271b> /usr/lib/libffi.dylib
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0x954d3000 - 0x954d5ff5 libRadiance.dylib ??? (???) <7f14661d29de8cbf01334909542c0fc5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x954d7000 - 0x954fbfeb libssl.0.9.7.dylib ??? (???) <8084593b773bec8f2b9614fd23c5ed73> /usr/lib/libssl.0.9.7.dylib
0x9553e000 - 0x95547fff com.apple.FileSync.framework 4.2 (277.24) <f6292e992f7f78ab3f68538257f42134> /System/Library/PrivateFrameworks/FileSync.framework/Versions/A/FileSync
0x95548000 - 0x955c7ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x955d0000 - 0x957a1ffb com.apple.security 5.0.5 (36371) <1f7f48b36bc90d114220cc81e4e4694f> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x957ae000 - 0x95b6cfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x95b7d000 - 0x95c0aff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95d8c000 - 0x95dcefef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x95eab000 - 0x95ecffff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x95f02000 - 0x95f02fff com.apple.Carbon 136 (136) <ec1d4184925e652dbe1b9200a5a552ec> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x95f03000 - 0x95fb3fff edu.mit.Kerberos 6.0.13 (6.0.13) <804bd1b3f08fb57396781f012006367c> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9606c000 - 0x960ffff3 com.apple.ApplicationServices.ATS 3.7 (???) <a535fc4982d3acff6530ec25c402e679> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96100000 - 0x9617aff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9617b000 - 0x961ccff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x961cd000 - 0x96334ff3 libSystem.B.dylib ??? (???) <ae47ca9b1686b065f8ac4d2de09cc432> /usr/lib/libSystem.B.dylib
0x96335000 - 0x96400fff com.apple.ColorSync 4.5.2 (4.5.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x964f6000 - 0x9653afeb com.apple.DirectoryService.PasswordServerFramework 3.0.4 (3.0.4) <45d0af6eed184b278990175527a0d3fa> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
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0x96c29000 - 0x96c30fff com.apple.agl 3.0.9 (AGL-3.0.9) <2f39c480cfcee9358a23d61b20a6aa56> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96c31000 - 0x96c47fff com.apple.DictionaryServices 1.0.0 (1.0.0) <7e9ff586b5c9d02b09e2a5527d98524f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x96c48000 - 0x96c82ffe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x96c83000 - 0x96c90fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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3GS battery cutting out/shutting down
Ive had my 3GS for a year now and it's starting to shut down at 40/50% battery does anyone know why or tell me why this is happening. The back of my phone does get rather hotbefore it shuts down. I close all my apps after I use them and I'm a bit concerned that my phone won' last till the end of my contract. Is its case of getting a new battery?
Has this happened to anyone else?
ThanksYou are correct These are features of faulty battery. If you have warranty or AppleCare make Genius Reservation and take to Apple. If no coverage, do same and take to Apple for quick battery diagnostic testing.
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My iMessage keeps failing after my battery cuts?!
My iMessage keeps failing after my battery cuts out and I plug my iPod to charge and my iMessage will not work again till I'm at my grandmas house and Ive connected to the Internet there! Help please! My iMessage shows faileed sending even though I'm defiantly connected to the Internet thanks :)
You could try downloading the update via a browser instead : https://discussions.apple.com/message/16703914#16703914
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BT cutting off service without warning - plus if y...
On 18th December 2014, I rang BT to cancel my broadband service since I had found a far better deal with Hyperoptic. I was told that I had to give a month’s notice and would have to pay £30 for an engineer to come out and cut it off. Since this was the only option available I agreed, and arranged that my new broadband supplier would connect me before I was cut off by BT on the 18th January 2015.
On 1st January 2015, a day when it was impossible to do anything about the situation because it was a public holiday, my BT Broadband service was cut off without any warning. At first, BT told me I had never had Broadband with BT. When I disputed this I was told that my BT Broadband had been scheduled for cancellation on 1st January 2015. I asked, repeatedly, to speak to the call operative’s manager, and I was told, several times, that she was too busy. It was only when I lost my temper (which I do not like to do) that she miraculously became available. I felt I was pushed to this point, not by the call operative himself, but by the protocols he was clearly following. I was then informed that I had been told, via email, that my BT Broadband service was scheduled for cancellation on 1st January and, when I insisted I had received no such email; I was told that it had been sent to an email address to which I have had no access to for two years.
I updated my contact details, long ago, via ‘My BT’. I can provide screengrabs demonstrating the contact details I provided, the email address to which my eBilling has long been sent, and the lack of any instruction that I was to be cut off on 1st January.
It shows that I had paid three months in advance on 17th November (£105.42) so there was no reason for my BT Broadband to be cut off on 1st January. I have had no refund of any monies whatsoever.
The manager promised to listen to the phone call I made on 18th December and to call me back. She later stated that she was unable to listen to the call and so arranged to call me again the next day.
Surely, however, call operatives are told what to tell customers who arrange cancellation? Why, for instance, would I make up a story about being told I had to pay £30 for an engineer to cut me off? On 2nd January, while waiting for BT to call back, I contacted Hyperoptic who were amazing and installed my new service on 5th January.
When the BT manager finally called to say she would transfer me to customer services so I could be reconnected, I was told this process would take two to three days to perform. As a freelance writer, my income depends on access to the internet, and I do not keep regular office hours – working to deadlines through nights and weekends. I asked explained this. It would have been helpful to have been given a code with BTWifi-withFON, for instance, to tide me over until the Monday. The call operative said, ‘I do understand where your frustrations lie’, put me on hold and then, after about 10 minutes, the line went dead.
I sent this complaint to the Customer Service Manager, at BT Customer Correspondence Centre
Providence Row, Durham, DH98 1BT, the letter was dated 5th January 2015. I have had no response, no refund and, to add insult to injury, was sent another bill – for £10, which after another angry phone call, was rescinded.
I find it incredible that BT treats its customers in this way. Cutting them off without warning, ignoring their complaints and offering no refund. I don't understand why - when I paid three months up front on the 17th November 2014 - I have had no monies returned to me subsequent to being cut off on 1st January 2015.Hi gumilev,
Thanks for posting, if you need any help with this please use the 'contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
MBP switches off without warning at 15% battery
After recently upgrading to 10.6.5, I was working on my MBP and when it hit 15% of battery, without warning the laptop completely shut itself off. To reboot, I had to plug it in to power up. This has happened both times I've run low, and I have yet to get a battery low warning message, or an orderly shutdown. My MBP simply shuts off. Never had a problem like this before. Any solutions? Similar experiences?
(n_n) is correct. Modern batteries are "smart devices". They have a computer chip that informs the operating system how much power is left and the OS uses that information to approximate how much time is left before the battery is drained. Based on this information the OS can tell you how much time you have left, when you are running on reserve power and when you are close to depleting the battery. As you use the computer, running on battery and recharging it, the onboard processor and the OS get out of sync and that's what you experienced.
Apple recommends that you calibrate your battery to prevent this. I've set up a repeating calendar event to remind me every other month. My wife, whose computer use is different from mine, has her reminder set for every month. -
MacBook shuts down without warning during calibration (39% battery power)
My MacBook has been shutting down without warning during recent calibrations (which I've done approximately every two months). Most recently it shut down after 2 hours and 20 minutes on battery power with a battery reading of 39% -- i.e., nowhere close to the 0% of a fully rundown battery.
The result is that:
I'm not seeing the 'low battery' warning dialog before the computer shuts down; and
(ii) I'm not able to save current work and close all applications when the battery's charge gets low, before the computer goes to sleep (because it just shuts down without warning)
Can I do anything about this? Is it just an unavoidable indication of declining battery performance?
My MacBook is 15 months old. Current 'battery information' is listed below.
Thanks. Replies appreciated.
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 4792
Remaining Capacity (mAh): 4790
Amperage (mA): 0
Voltage (mV): 12477
Cycle Count: 23
------------------------------stevenray1 wrote:
1. I'm not sure how to match the path you listed re: the '1.3 battery update' to what's on my MacBook. Maybe I just don't understand how to interpret it, but I don't have a root folder (or any other folder) identified as 'MacBook.' When I used Spotlight, I also didn't come up with a BatteryUpdater.bundle. A file named BatteryUpdate2007001.pkg was all that Spotlight turned up.
On my MacBoook my hard drive that I boot from is named Mort's MacBook. Yours may be similar I don't know. It is the drive you boot from. Mines shows in finder as the top level drive. The next level in column view. Then you find the System file and go from there.
If your not sure what you named your drive or which one it is click the apple in the upper left corner and then pick *About This Mac* You then should see *Startup Disk* and next to that the name is what you refer too when you look for the folder path I gave.
2. You recommended resetting the SMC. However, the info file you provided a link for says it shouldn't be "necessary except as a last resort in cases where a hardware failure of the power management system is suspected." Does that accurately describe the condition I reported? Also, the problems listed as possible reasons to reset the SMC don't include the one I posted about.
The reason I suggest resetting the SMC is that your changing one of the components that is controlled by the functions of the SMC. The battery is a big part of the system which the battery update changes. To get it to be sure to recognize the new bundle you reset the SMC. The instructions linked are not all inclusive but if you don't want to reset it that is up to you.
3. Similarly, re: the 1.2 Battery Update, it's not clear to me that any of the listed 'symptoms' of a faulty battery apply in my case -- unless what I reported indicates a "+low charge capacity/runtime+." Does it?
The battery update instructions are again not all inclusive. If you don't want to do it that is fine. All I know is you have a MacBook Pro update installed at the moment. You don't have a MacBook Pro. This suggestion of mine has helped many people with problems as reported by you. You do not have to do anything you don't want. That is your choice. Is your battery cutting off at 39% considered normal operating or capacity to you? I personally would call it a faulty battery, but thats just me.
What would be your definition of a faulty battery?
4. Apparently, you had a faulty battery which Apple replaced. I wasn't sure from your message whether you had other things going on that made it clear you had a faulty battery, or only the same symptoms I reported. Were there other power-related problems in your case, or only, as you wrote "the same thing as yours except mine cut off at 28%"?
I guess I misunderstood your original post, everything yours was doing mine was doing except mine cut off at 28% not 39%. I can only give advice on what you post. Are there other things happening that you didn't mention?
My idea of a faulty battery must be different than yours. If I don't get warnings I should and the battery does not work like it used to then that is a faulty battery in my opinion.
If your not comfortable with any of my suggestions contact Apple support and maybe they can help you. Possibly one of the other posters on here can give you different advice that you agree with. Never do anything advised in the forums unless you agree with it. -
Hi everyone
Ever since my iphoto library crashed (ran out of space without warning) my mcbook pro has been slow, unresponsive, freezes in sleep mode and won't restart...
I've since backed everything up on an external hard drive, removed the corrupt library, even reinstalled the operating software and there is now hardly anything on the hard drive, it still runs painfully slow. If I close the lid which puts it in sleep mode, it either doesn't go into sleep mode but instead the battery just gets drained and I find it completely empty of power (it won't start again unless plugged in), or it goes into sleep mode but just freezes when I try to reopen.
In iphoto (reinstalled) but even other applications it is painfully slow, not like a mac at all!
I am trying to go to genius bar with it but thinking maybe someone in this forum can help...
Many thanks
AndreHave you tried SMC and PRAM resets?
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao.
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