Battery dies/Computer shuts down at 60%
I have a MacBook Pro 4,1 2.4GHz. I am experiencing battery issues. I will have it plugged in until full charge, and then when the power is removed, the percentage depletes very quickly, and then at about 60%, the computer just shuts down.
Is this proof that I need a new battery, or are there steps I can take to test? I have reset the SMC. I searched around this forum, but do not see any obvious fixes.
Thanks in advance.
This is almost exactly what is happening to me, except it doesn't seem my battery needs to be replaced. The computer shuts down without warning (not sleeps) around 60%. Do you know what I can do?
Battery Information:
Model Information:
Serial Number:
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 2751
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 3224
Health Information:
Cycle count: 412
Condition: Fair
Battery Installed: Yes
Amperage (mA): 1300
Voltage (mV): 12513
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 20
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: Yes
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Welcome to Apple Support Communities
Reset the SMC (System Management Controller) and re-calibrate the Battery - make sure you do this re-calibration every 2-3 months (I'm guessing you've never done it?) -
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without warning and plenty of charge on my battery my mac book pro shuts down? if it just sits there in sleep unplugged it seems to run fine, but if its unplugged and i try to use it (with a charged battery) it shuts down with out warning. started about 3 months ago. Is the battery just old..?
It is almost certainly a sign that your battery is dying, timskins.
The problem is that when batteries deteriorate their internal resistance increases and they are no longer able to deliver power when it is demanded, even though they still have the ability to store it. They may chug along providing low power for quite a bit longer, but when your computer suddenly needs a bit more (because of increased CPU or GPU demand, or the HD spinning up or whatever) it is unable to provide it and the computer shuts down unexpectedly.
Think of it like driving a car with a bad fuel pump. Your car is driving along a highway with a full tank of gas. Its running smoothly enough. You put your foot down to accelerate up a hill or overtake a another vehicle and the engine dies because the fuel pump can't meet the greater demand for gas. The tank is still pretty full but the fuel can't be pumped in fast enough to keep it running in a high demand situation, so it shuts down.
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Once this starts happening the only options are to get a new battery or to avoid any work that makes much demand on power (like visiting a "Flash" based website or, when it gets bad enough, even spinning up the HD from a stationary situation.) Unfortunately even with light use the battery will soon reach a point where the regular peaks of CPU and HD use will become too much for it and you will suffer more and more unexpected shutdowns until the battery is replaced.
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Rod -
Ok. so I updated to iOS 5. Downloaded it from iTunes and all. But in the middle of installing the iOS, i fell asleep. not knowing my computer was at a low battery charge my computer shut down. I did a DFU already and it worked but i'm not sure if it the os is complete. Is It??
Restore to factory settings. That will use the latest iOS and then restore from a backup.
Never, never, never attempt an update/upgrade on any portable computer device without plugging it into its AC charger. -
Hi. First, sorry for my English, i'm not a native speaker.
It's the firt time i buy a macbook (pro) (and the first time i post here).
I have recieved my macbook pro today, firt i've pluged it to the home electricity, and the i've started it. Then, when the battery charge was full, i've unplugged it. And now, my main question is : Shall i used the computer on the battery until it shut down automaticaly, or shuld i plug back the computer to electricity before it shut down?
Thanks a lot,
Jean-Alexandre.Portables with built-in batteries
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook
MacBook (13-inch, Late 2009) and later
MacBook Air
MacBook Air, all versions
MacBook Pro
MacBook Pro (13-inch, Mid 2009) and later
MacBook Pro (15-inch, Mid 2009) and later
MacBook Pro (Retina, Mid 2012)
MacBook Pro (17-inch, Early 2009) and later
http://support.apple.com/kb/HT1490 -
When my battery is fully charged and i remove the power lead the computer shuts down
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RegardsI have exactly the same problem, which started again yesterday; coincidentally the day my warranty ran out!
The situation is complicated for me because I live in rural lincolnshire, but was in London all summer and had a new logic board replaced under warranty last month at the London- Stratford store.
It seems the £400 logic board replacement didn't fix it. When I try to get support, the website just laughs at me and holds out the cup for more money. I had a chat with somebody in the store this evening and I've got to take it into a store AGAIN!
Perusal of the 'Support' pages turns up literally thousands of people who have this or similar faults, all the way back to 2006, and I've not seen anything yet indicating that Apple have got a grip of it.
I've been using Apple kit for 16 years now and I've never had any trouble until now, but this bloody laptop, which is no better than my iMac now for portability has let me down badly several times in the last 6 weeks.
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Computer shuts down without going to sleep
hello,
i've had an increasingly swollen battery with a corresponding diminished life. to a point that it barely fit, lasted ten minutes on its own and when it became depleted, the macbook pro would just shut down without a warning.
so i bought a new one and although it lasted about 2h30 on its first cycle, when it displayed the low battery warning, the computer shut down without going to sleep...
tried resetting PRAM, and SMC to no avail.
i charged it back up a bit and it shut down again.
it's on its 3rd cycle and battery health already dropped from 100% to 94%.
anything i can do?
thanks...Are you sure it is shutting down and not going to sleep "permanently"? I say this because I have (and others) a somewhat similar problem but it's not shutting down, it sleeps forever:
http://discussions.apple.com/thread.jspa?threadID=1400708
Also, I was going to suggest maybe your battery has died out, but you said it is plugged in, so probably not your battery as the problem. -
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Support had me do a hard reset with battery removed; repair permissions; and reset pram; but the problem continues. The Leopard I am using is an upgrade, clean install with latest update. This behavior does not occur when I run the computer off of an external usb inclosure with old Tiger operating system, running on the original disk . So this suggests to me that it is a software and not hardware problem. Also when plugged in the computer will eventually quit and restart on its own.
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I'm having similar though not identical issues with battery performance that started the day I upgraded to 10.5.5 from 10.4.11.
See this thread: http://discussions.apple.com/thread.jspa?threadID=1745812&tstart=0 -
I have a DV6500CTO special edition. I tried to copy something to a sony memory stick with the card reader that came with the laptop. The reader is too deep for the stick so I had to use a pair of metal tweezers to pull the stick out. I think I accidentally touched some of the pins inside the reader and all of a sudden the computer shuts down and even the power indicator light next the wireless card is out with the power plugged in. I pressed the power button but the computer refused to light up again. I haven't taken the laptop apart yet since it is late today. Hopefully it is nothing serious to the motherboard... But I wonder if anyone here has similar experience with this and could provide me some useful information so that I can go the right direction while troubleshooting. Thanks a lot!
This question was solved.
View Solution.Try a hard reset (take out memory and battery and remove power and hold down power button 30 seconds then reassemble and try turning it on). I think you borked it which means a new motherboard I fear.
Message Edited by Huffer on 12-02-2009 12:48 PM -
[W520] Does not start on battery only, doesnt shut down or sleep
Hi all,
I have quite a huge problem after flooding my W520 with tea. Obviously immediately after spilling it I flipped the machine, unplugged ac, took out the battery. Few days after laptop didnt start so I had it serviced. The keyboard was changed and whole interior was cleaned. At home I tried to power on the laptop (with battery only) but with no reaction, then plugged ac and computer started itself (I didnt press the power button). When it starts it is possible to unplug the ac, and it works on battery.
Second problem is that the machine doesnt want to powerr off or sleep. It shuts down for 2-3 second then automatically starts (both on ac and when already started with battery). To shut down I have to take out the battery and ac. (Tried all possible stuff, WOL, Always on mode and so on but nothing works) ;/
Called the service with explanation but nobody seemed to know how to fix it. If you have any ideas that could solve the problem please help...Hi,
Welcome to Lenovo Community Forums!
I’m sorry to hear that you spilled tea in your Lenovo ThinkPad W520 and you are facing multiple issues with the system.
I would suggest you to perform Flee Power – remove the battery and any other peripheral device connected to the computer. Hold the power button for 10-15 seconds and then connect the AC Adapter and battery and try to turn ON the computer.
I would suggest you to update BIOS to the latest version, try swapping with a good known AC adapter and battery.
Basically there's 3 power sources for the motherboard ac adapter, laptop battery and CMOS battery. If either of them goes bad or is malfunctioning you might experience strange behavior. If you have confirmed the functionality of the above said, it probably points to a system board failure.
Regards,
Mithun.
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Follow @LenovoForums on Twitter! -
Computer shuts down when calibrating
Hi.. I've been having problems when trying to run the Battery Calibration and the computer shuts off when it gets to the discharge part of the calibration. Seems to be when it hits the 15 to 20% part of the discharge. I'm using a Compaq Presario CQ56-219WM and running Windows 7 64 bit Home Premium. The battery calibration that I am talking about is when you first start the computer... press ESC to get menu and press F2 for Advanced Diagnostics then Battery Calibration. It checks to see if battery is there.. whether it is charged and charges if needed then goes into the drain battery part to find lower limit or 0% of the battery. It doesn't show any errors detected up to the part of discharging the battery and don't even show that the test was even run in the error log of the Advanced Diagnostic Menu. I've tried restoring the Bios to default values, uninstalling and reinstalling everything (programs and drivers), did a restore drive to original and updating everything and all is STILL the same. I've tried calibrating in Windows with the Support Assistant and all I get is the battery needs calibrated is this (after running calibration - waiting 3 hours plugged in and recalibrating:
Status (upper left hand corner): needs calibrating (20) and Charge capacity 51%
Over to the right side of the Screen: Failure ID - OK Design Capacity 4400 mAh Full Charge and Remaining Capacity: 2254 mAh Terminal Voltage: 12366mV Design Voltage: 10800 mV Cell Voltage1: 4148 mV Cell 2 voltage: 4125 mV Cell 3 Voltage: 4093 mV Status: E0 AC Power: True and a CT Number of 6BUED05BBZUE1G and showing a charge of 100%.
I realize the battery is getting old but all of this came on pretty much at the same time (short battery life and loss of calibration). I'm also running default values of HP Power Plan. Any ideas? Will a battery going bad cause all this? Why doesn't the Calibration when first booting the computer, shut down instead of doing the discharg/recharge thing... ? The power supply checks ok (checked with AC/DC meter).is your notebook still in warranty? Warranty status check web page
It certainly seems by your description that the battery has issues.
Battery warranty is for one year, so it would be a good idea to replace it. Be sure that you buy a guaranteed compatible battery that comes with a one year warranty.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
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When opening MacBok Pro lid when attached to AC power, the computer shuts down. This doesn't happen when it is using only battery power.
Thu Jan 16 15:24:39 2014
panic(cpu 0 caller 0xffffff801ae3b58f): "imageboot_mount_image: di_root_image failed: 2\n"@/SourceCache/xnu/xnu-2422.1.72/bsd/kern/imageboot.c:142
Backtrace (CPU 0), Frame : Return Address
0xffffff8086eb3d30 : 0xffffff801aa22f69
0xffffff8086eb3db0 : 0xffffff801ae3b58f
0xffffff8086eb3e00 : 0xffffff801ae3b764
0xffffff8086eb3e20 : 0xffffff801adab598
0xffffff8086eb3f90 : 0xffffff801aa3abd8
0xffffff8086eb3fb0 : 0xffffff801aad6aa7
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Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 2211861063
last loaded kext at 1939294686: com.apple.driver.DiskImages.FileBackingStore 371.1 (addr 0xffffff7f9b6a4000, size 20480)
loaded kexts:
com.apple.driver.DiskImages.FileBackingStore 371.1
com.apple.driver.DiskImages.HTTPBackingStore 371.1
com.apple.driver.DiskImages.RAMBackingStore 371.1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
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com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
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com.apple.driver.AppleRTC 2.0
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com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.DiskImages.KernelBacked 371.1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: -
Computer shuts down after inactivity. Unable to revive.
Computer shuts down after few minutes of inactivity. Fans comes on and power light goes off. Unable to revive unless I "pull the plug" then do a normal reboot. This is something new started approx 3 months ago. I have toyed with the Energy Saver Preference, but only with the scheduling.
What iMac model is this? If it is an early iMac G5, it may be this issue:
http://www.apple.com/support/imac/repairextensionprogram/
If you have a third party USB device hooked up when your machine goes asleep (into Energy Saver), it may affect the ability of the machine to wake up since USB goes into low power mode, and the two will be confused how to handle the wake up.
If it is an iMac that is over 4 years old, then it may need a new clock battery.
Check for dust in the power port and power cable. -
Computer shuts down ever time I connect the IPOD Touch
My computer shuts down every time I connect my Ipod Touch. I tried holdin down the On/Off button simultaneously with the Home button as suggested in the trouble shooting section, but the computer still shuts down. The battery is fully charged.
Hi. Actually, I have the same problem. I've had the same problem for about a month now. At first.. it took me a while to realize that my computer turned off because of my ipod being connected. Because at first, it took a couple of hours or so before it would turn off. But now, at for the past 3 weeks or so, it turns off instantly when I connect my ipod to my computer. I've been googling ways to solve this problem - but couldn't find anything, and that's where i ran into this topic.
I know the problem isn't my ipod and ipod usb wire. I connected it to another computer to recharge, and it didn't turn off, and there were no problems. But when i connect it to my computer to update it, it turns off instantly. It doesn't even have time to update.
My CPU has 4 USB ports, and I tried connecting it to each of them.. but the same thing happens. I don't think it's my USB ports either, because i've connected other things to the USB ports, and the computer didn't turn off like it did with ipod.
I'd really appreciate it if an answer could be received regarding this issue.
Thanks.
Message was edited by: CrystaliqueFiary -
My computer shuts down when disconnected from power cord. I have to plug it back in to get it to start again. It seems to be more frequent when watching video. I have tried the SMC reset and will post my power stats below. Do I need a new battery or any other suggestions?
Battery Information:
Model Information:
Serial Number: SMP-bq20z951-3997-cbe
Manufacturer: SMP
Device name: bq20z951
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 002a
Hardware Revision: 000a
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 3074
Fully charged: No
Charging: No
Full charge capacity (mAh): 3421
Health Information:
Cycle count: 152
Condition: Good
Battery Installed: Yes
Amperage (mA): -969
Voltage (mV): 11959
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 60
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 3
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: NoHey!! Wondering if you've learned anything more about this issue? I'm running my macbook with some similar issue.. when running on batt, shuts down at random, can't find any pattern as yet.. I have found that it shuts down in Hardware test mode on batt as well.. I've done a good AHT, SMC, pram reset.. everything else is fine... just this shut-off thing... my batt is in perfectly good condition.. and plenty of charge.. I can't decharge the batt anyway, it won't run long enough unplugged!! I've thought that checking into Snow leopard might help.. but not seen anything about that yet.
Any info would be great
Thanks
JW
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