Battery does not charge

I use an HP Pavillion G with an AMD processor. At a certain point, my battery stopped charging. I had previoulsy upgraded the computer to Windows 8. While still using the Windows 8 OS, the battery issue emerged. The taskbar said the batter is plugged in but not charging. I read some forums and took some advice to reset the battery and to release its charge. No luck. I also read that a BIOS update from HP could help this issue.My computer wouldn't boot after the BIOS update. I was able to use the recovery system to return the computer to its original Windows 7 settings (silver lining). I thought this could potentially solve the problem. No dice. I tried the same solutions that I used originally - still no luck. Now, the taskbar displays the same graphic indicating that the battery is not charging, but when I move my mouse over it, it reads "plugged in and charging." The battery is not charging, however.
Thank you.

Thanks for your continued help.
Indeed, the battery is closer to a year and a half old. Nonetheless, I haven't experienced something like this with other products, which is what leads me to think there may be a computer-related issue - that, coupled with the connection with Windows 8/8.1. I could very well need a new battery; I am just trying to exhaust options prior to making that purchase and I appreciate your help walking me through these stages.
I did have the HP utility center installed on my computer. It needed an upgrade, so I took care of that. The assistant claims that the battery is charged 100% - this is not confirmed if I unplug the AC adapter. When I ran the battery check, it gives me this message:

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Battery Icon Shows "18% available (plugged in, charging)" But Battery Does Not Charge

The PC does operate on the battery only, just fine (so far, as there is only 18% remaining).
The PC operates with AC plugged in also.
LED by AC input is amber (looks orange to me).
According to the User Guide that indicates charging.
Battery Check status is "OK"
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When starting up, the battery icon shows charging movement then stops at a low level.
I measured the charger output at 20VDC (no load). Which is as specified.
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Hi @xdellman,
Thank you for your query and realize how frustrating this is.
I gathered from your post you have tried most of the troubleshooting steps to no avail.
If you check the adapter do you notice any damaged or bent pins as this can cause charging issues?
Here are two links that may also assist you.
HP ENVY and Pavilion Notebook PCs - Battery Does Not Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 8)
If this has not helped please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Please let me know the results.
Best of Luck!
Sparkles1
I work on behalf of HP
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Battery does not charge after rescue & recovery

Hi,
Yesterday I set up my computer fresh from the preload on the harddrive due to slowness, instabilities, inability to use VPN etc. After the reinstallation of OS and securiy updates, my battery does not charge anymore. The battery indicator on the front panel keeps blinking, and the Lenovo message center reports that irrepairable damage has been done to the battery and that it must be replaced.
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tbar2112, welcome to the forum,
you should check out this site if you haven't already done so.
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Is there a settings in Win7/HP feature that the battery does not charge until it is under 95%

I just purchased a HP Pavilion dv6-7043cl laptop and have noticed that the battery does not charge unless it is below 95%. I am very concercerned because I had a different laptop from a different manufacturer where I had battery issues. That manufacturer was not helpful and I will never buy from them again.
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This question was solved.
View Solution.

Hi,
This feature is intended by design in order to reduce unecessary charge/recharge cycles - reference to this can be found in the 5th paragragh in the document below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00287805&cc=us&dlc=en&lc=en
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DP-K
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Message was edited by: anne_kleyheeg

Hi
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Hi
Try this:
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Click the plus (+) sign next to System Devices.
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"I work for HP."
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'afternoon.
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iTunes
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I also have this problem with my Mid-2007 MBP.
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Model Information:
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0102
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Fully charged: No
Charging: Yes
Full charge capacity (mAh): 6016
Health Information:
Cycle count: 125
Condition: Normal
Battery Installed: Yes
Amperage (mA): 1554
Voltage (mV): 11104
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 8
Automatic Restart On Power Loss: Yes
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
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