Battery drain..Keep Awake Issue

I'm having occasional issues on my Maxx with my battery draining.alot of times its over night even know I use the Smart Action for this not to happen.The times it drains,its like 50% just over night,and when I check it its always when the Android OS is at a high percentage and when I check that its when the Keep Awake is at like 8 hrs.Sometimes it doesnt do it and the Keep Awake is at like 2 or 3 hrs.Not running anything different than before this started about a month or 2 ago.Any suggestions as to what makes the Keep Awake does that?
With my normal phone useage,I used to get between 45-55hrs on a charge.now i'm lucky to get between 25-32.Whats draining it?Like I said I havent changed anything on it..apps or anything.
Thank u for the help,
Chris

Sounds like you've been doing great on checking your battery use raider33. Smart Actions is a great place to start with managing your battery, but here's a few other great tips that may help with the battery usage for your Razr Maxx: http://bit.ly/woicoV
If there's a major change in your phone's performance after a big overhaul like a firmware upgrade, it may be that some of the applications are not communicating with the update right and the phone may need to be reset. Try the battery tips in the link above first. If all else fails, the master reset is a great way to start fresh and reload everything with the new firmware update too. Here's how to go the reset if you need: http://bit.ly/tQ0nkT
Keep me posted if you need any more help.
JenniferH_VZW
Please follow us on Twitter @vzwsupport

Similar Messages

WiFi loss & battery drain a software issue, not hardware

I wrote the commentary below after installing IOS 7 on a 4S and resultantly losing WiFi entirely and enduring major battery drain issues. After two trips to the Apple store and meeting with their techs at the "genius" bar, I was emphatically told that the issues were entirely hardware related and the only solution was to purchase a new phone. I was told there was nothing more to be done because the hardware was defective... either just use the not-so-smart phone as it is or buy a new smart one.
Well, here's an update on that story. I installed 7.0.4 last night and instantly my WiFi was back on and working. So far today, the battery seems to be back to normal as well, not draining like a giant hole in the levee. I don't know if this will be the same story for anyone else with similar problems. But I can say that the hardware-caused-storyline was bogus. Entirely time coincident with a software update (IOS 7), I lost WiFi and battery. And equally relative to the 7.0.4 update I immediately regained WiFi and battery.
I'm curious if others have experienced this same thing? And if Apple has an official explanation?
Oct 14, 2013 12:37 PM
I had a perfectly functioning iPhone 4S (64 GB) that I have been very   happy with and has always been glitch-free, good battery time, no   complaints. Until installing IOS 7.
Among other things, immediately upon "upgrading" to IOS 7 I have lost WiFi entirely (button greyed out).
Next, I found the battery drains to the point where I have to keep it   charging 2-3 times per day with extremely small phone usage. In a normal day, with 2-3 text messages, checking email 3-4 times and no phone calls, I am down to 30% battery by 3pm. Two days ago I turned airplane mode on at 9am with 98% battery and by 4pm batter was at 45% with airplane mode still on.
There are other problems, but those are the two primary issues.
I   went to the Apple store two times. The first time the technician   verified my problem, said there was nothing that could be done because   it's a hardware problem now and I would have to buy a new phone at full   price (my current cell contract isn't up until March 2014). He suggested a complete phone reset to "new phone" which I did and which solved nothing whatsoever. Same issues exist.
On my second trip to Apple just yesterday the technician looked it over, checked the battery function, etc. and I was told that the battery is fine but that the processor or something in the phone is working overtime and draining the battery. And again, I was told there is nothing Apple can do other than swap out the phone, though, this time they would replace it for $199.
I was tempted to pay the $199 for a new 4S that the technician said would come with IOS 6. But so far I have refused that offer without some assurance that future IOS upgrades wouldn't harm that phone as well. Also, if I paid this now, then I wouldn't upgrade when my contract ended with Verizon and I was looking forward to perhaps getting a 5S then. I know that it's impossible to assure that these upgrade issues won't happen again to the next phone, which finally leads me to my questions...
Considering   the options I've been given thus far, what would someone more in the   know suggest I do? Is there any possibility of a software fix or did the "upgraded" software probably ruin the hardware?
As   a longtime Apple fan and someone who has owned the first Mac laptop and early desktops, I don't understand why Apple doesn't have better   customer service policies regarding their own software directly   affecting their own hardware adversely.

I have the same problem with WiFi and off, the issue was Google Play services, this is what I did settings > apps > all > google play services > clear data > uninstall updates > restart the phone > update the app > check again .

Battery draining/over heating issues - 925

hi all,
ive had this issue for a while now but havnt moaned about it until now but ive just had enough of this constant issue and want some help
i have the lumia 925 and have the above simptons, i have the lumia amber update and have disabled every setting and background app the only thing i have enabled and running in the backround are -
touch display is turned on (double tap to wake)
on my home screen i have the apps - Photos, Battery, Bing news, The Weather Chanel, set as live tiles
the backround apps i have running are - Battery, Bing News, Facebook and whatsapp
apart from that all other settings are disabled or off
i can disable bing news if have to but i dont think this is the issue here as before i was having the exact problem
one time i noticed a 30% decrease in battery, not to mention the battery got really hot in hand

Hey Robert,
If it's anything like my 920, sometimes it gets caught in a CRAZY battery drain cycle. Sometimes it may get hot, sometimes not, but I always make sure that my GPS is working correctly. A lot of times it's not, and I need to reset the phone by either turning it off or holding down the power and volume down buttons.
Especially check any apps that you may have downloaded that may be using GPS. Also, if you do the power + volume down, always turn your phone off again the normal slide down way afterwards or your live tiles won't update correctly.

LG G2 kitkat SEVERE battery drain and performace issues

After updating my LG G2 to kitkat the other day, my phone performance and battery life have been absolutely awful. Previously I could go 24 hours on a charge with moderate use, and now I'm lucky if I get 4 hours with it sitting on my desk unused with battery saver on. I also get stuttering while navigating, running apps, etc., and it freezes often. I can hardly even use my phone at this point. Anyone else encounter these problems? Anyone know what's wrong?

I'm having the exact same issues along with many others. I can no longer send or receive texts either, answering a call is a nightmare. My phone used to charge to 100% in about 1.5 hours and last for roughly 20-24 hrs. At the moment it's been charging 1.5 hours and it just hit 17%. Within the first hour of the update my phone went from 93% to 15%. Once it died, I plugged it in and it charged decently fast back to 100% so I unplugged it and sat down and watched it drop a percent per minute until it died on me again. I ran task killers and deleted apps and managed to get 3 hours of life off the 3rd charge of the day and now it's not even wanting to charge fast at all. It drains faster than it charges. I plugged it in to charge yesterday at 4 pm. At 2 am it was finally fully charged and I unplugged it to see if it was gonna behave and it was dead by 7:30 am. I was asleep during that entire time frame so it was NOT being used. Oh and it now overheats so badly that it burns me if I touch my face/ear to it.
I want to try a hard factory reset but I have over 1000 photos to back up and now my computer will no longer recognize the phone, it won't install any drivers, it's all errors. So I tried Wireless Storage which I already had set up and was working great and now it won't even turn on on the phone. It's useless. So I resorted to the Verizon Cloud and I can't access any of my photos now anywhere else other than my phone because to activate my account I have to receive the temp password from Verizon in a text but it wont send or receive texts at all on either wifi or data. Kitkat as good as bricked my 3 week old phone. My hubby's phone on the other hand, is working just fine post update. ARGH!

Want to Fix iPhone 5 Battery Drain? (A Workaround)

iPhone 5 (US - AT&T GSM - MD634LL)
iOS 6.0.2 (10A551)
Note: What I will detail/propose below is the implementation of a workaround to make do with what we have until Apple provides the solution.
The hard truth to swallow for loyal Apple customers and device users is that the hardware Apple used in the iPhone 5 is power-hungry, services provided via iOS are not optimized to reduce resource consumption, and if Apple did not also include a bigger battery with the iPhone 5 then owners would be even more upset.
So, long story short...
Over five nights, I did some simple tests.
The first night, I left my phone in Airplane Mode overnight - some drain while idle.
The second night, disabled Spotlight Search indexing and left my phone in Airplane Mode overnight - minimized drain while idle.
The third night, I turned off wifi - small amount of drain and I noticed that my cellar data usage (sent and received) increased by just over a couple of megabytes in total. Strange...
The fourth night, I enabled logging on my router. Since all of my wireless devices are assigned static addresses, I can narrow down data hogs pretty easily and see where they are going to get data and how much data was sent/recevied. With wifi left on, many hundreds of requests were sent to push*.apple.com servers by my iPhone 5 and a couple of megabytes worth of data were sent/received. Why? Because I had push enabled for iCloud (I always set my email accounts to Manual data fetching). It seems to me that push is still not push and that iOS will check to see if updated data in iCloud needs to be fetched. Push in the iOS world is another way of saying "try to fetch data much more frequently than the periodic fetch data settings." I also looked at my OpenDNS stats since I got the iPhone 5 in early December and these servers made up a hugely massive chunk of all my internet traffic at home. It is fair to note that my wifi-only third-generation iPad makes many hundreds of requests to those servers as well, but I am guessing that the hardware used for it is not as power-hungry and I do not have BT enabled and I do not have any battery drain while idle issues with it.
The fifth night, with both push and fetch disabled, all notifications disabled, as many location services as possbile disabled, all cellular data services disabled, Spotlight Search not indexing anything, I left wifi and cellular on and noticed that my battery drained only a couple percent while my iPhone 5 sat idle on my nightstand and only a minimal amount of cellular data was used (for what I do not know...).
So, until/if Apple decides to do something, if you want to maximize your iPhone 5 battery's charge, then I recommend implementing the following:
High Prority Settings
If you do not use it, turn off Spotlight Search completely by deslecting all of the items that it can index. As with newer versions of OS X, services related to Spotlight Search indexing seem to run quite often and for extended durations of time.
Unless you are a doctor or a very important person in another profession that must know when you get a new email, turn Push off and set Fetch to manual for all iCloud and all mail accounts. You can also go one step further and set each account to "Manual".
Unless you connect to a very underutlized 4G LTE network, turn off LTE. I tested this change and the difference between standard 4G and 4G LTE on AT&T network in Denver metro area is negligible.
Turn off ALL iOS System Services for Location Services. They do nothing but track you for your Apple's location-based advertising platform. For most, setting the time zone is done when the phone connects via celluar or wifi, and, my car has a navigation system with traffic data and I use Google Maps if I need navigation or traffic data when not in my car. Not a single Apple iOS System Location Service is absolutely necessary and will drain your battery.
Medium Priority Settings
Disable using cellular data for everything if possible. I still choose to leave it on for "iCloud Documents" and that doesn't seem to hurt things.
Disable Location Services for as many apps as possible/reasonable. Do at least leave "Find My iPhone" enabled. Note that some other apps may require that they be able to use your location (e.g. SiriusXM).
Disable as many Notifications (everything about Notifications - banners, alerts, badges, sounds, etc.) as possible.
Low Priority and Typical Settings
Reduce screen brightness as much as possible. Approximately 33% seems to suffice. Auto brightness can be left on since it seems to never really be used anyway.
Turn off Bluetooth when you do not need it enabled.
Turn off any automatic downloads for iTunes and App Stores, and Podcasts.
So, yep, a total PITA. But by doing all of the above, a full battery charge lasts several days with 10+ (or more) hours of actual usage. I hope this helps anyone else that attempts to do the same. Screenshots for those unfamiliar with the key settings above are included below (everything is done via the Settings - aka Preferences - app with a "gear" logo).
Disable Spotlight Search Indexing
Push and Fetch for iCloud and Mail Accounts
Turning Off LTE
System Location Services
Celluar Data Settings
Notifications
Automatic Downloads (apps, music, iBooks and podcasts) for "iTunes & App Stores" and "Podcasts"

Hello,
I am currently an owner of an Ipod Touch 4th generation.
I have had battery drain problem on the Ipod Touch 4th generation.
But, I found a solution that works for me:
Do the IOS update (the one that is the latest, or if you already did, then proceed to step 2)
Reset All Settings: SETTINGS>GENERAL>RESET>RESET ALL SETTINGS
Use it until it dies (automatically shuts off)
Plug into Charge
Leave it 1.5 hours or longer after it reaches 100% --> Undisturbed (preferably overnight)
Give it a few days to Calibrate
This has helped me on my Ipod Touch 4th generation, running IOS 6.0.1
The battery seems to give me 2 days 30 hours of standby, and 10 hours and 15 minutes of usage.
Thats pretty good!

IOS 4.1 battery drain understood

So I went to the Apple Store locally today to have my iPhone 4 examined for the post iOS 4.1 battery drain and heat issue.
It took about 90 seconds for them to identify an issue and replace my phone. Apparently the 4.1 update changes the modem software rev and actually creates a background process that is unnamed and never stops. It's a bug apparently.
My iPhone 4 was one of the original 600,000 sold on day one. In fact, mine was delivered the day before the release. I am thinking the first phones might be more susceptible to this.
So, the replacement is running 4.0.2 and the older modem FW rev and is absolutely wonderful again. No 4.1 until this issue is resolved.
Point is, there is an actual issue with SOME of the phones, so don't let anyone tell you you're wrong and you shouldn't have to disable ANYTHING to use your phone normally.
The guys at my local store were very helpful and interested in this issue.
Anyway, if you're troubled by the battery drain, take your phone back and let them try to identify if yours is affected. After all, if we want the bugs fixed, we need to let them know and this forum really won't do that.

Good on ya' then. I'm glad it's not widespread. However, it's also not a one-off. If it's a problem the Genius Bar knows about already, then a fix is obviously in the works. Just like with the touch of death, they're in damage control mode until they know how big it is.
I'm so tempted to update the new phone, but it's just working so well on 4.0.2 that the idea of a repeat just terrifies me.

Samsung GS3 Battery Drain after 4.3 update

Greetings,
If you aren't already aware, there is a serious flaw in the most recent update to the Samsung Galaxy S3. The 4.3 update causes a serious issue with battery drain, screen responsiveness and some apps not functioning properly. If you search for this issue you’ll find it’s not carrier specific. This update was originally delayed due to battery drain and other issues yet here we are with a December roll out and the same issues. I called Verizon today and they are aware of this issue but have not received a plethora of calls (yet) according to the rep I spoke to.
Bottom line, if you have not installed the update, DO NOT. Wait until a fix has been implemented. I’m lucky if I get 10 hours of light use when I could go 24 hours prior to the update. If I make a few phone calls and use any apps I am forced to charge my phone within a few hours. This is by far the worst issue I’ve ever had with this phone. Up until now everything has been quite solid. If you are having this issue please call Verizon so this can be escalated. I’m hoping a fix will be pushed out in the next couple of months or sooner. My Galaxy S3 is not rooted as I really never found a huge need to do so. Hopefully this issue will not push me in that direction. All I want is a phone that works as expected. You can try using the Deep Sleep Battery Saver app which has a free version for the time being.
May the force be with you, always…..

I noticed in December after an update that my phone was having significant battery drain issues. I also had issues with the phone suddenly shutting off when the battery wasn't even all the way ran down, but would not turn on until it was plugged in again.
Now today I received another update. This one I had no choice but to receive. The battery is once again WORSE. I hate the new look on this update. Features I used that were standard on the phone (such as T9 word) have disappeared and forced me to use an app to replace it (again, HATE that). I realize the updates are essential to have the latest technology but I DO NOT understand why features disappear. This is so irritating I'm about to opt out of even having a smartphone all together. I got this phone when it was on the market 2 weeks. Its "old" and my contract isnt even near up! Its ridiculous at best.

Verizon iPhone 4 Battery Draining issue (continued)

This is not a question or help topic but more of an announcement. Here's my story:
I preordered the phone on it's February 3rd date and recieved the phone on February 7th. I did as Apple instructs when you get a new idevice (drain the battery down till it dies then recharge it to 100%.) I did that and began to use it, and keep in mind this was not heavy usage at all. I didn't have any app store apps installed at all, I set all settings in the phone to the best configuration for battery saving (truning off push notifications, turning off location services for apps you do not need, no bluetooth, no VPN, brightness at 33%, ect.) Now I thought the battery was strange as I had made my first phone call on 100% battery and it was a 5 minute call. I kid you not I lost 10% battery from one phone call. I thought that was rediculous so I went into my local verizon store and had it replaced. I did the same as I did last time and let the battery drain till it died and filled it to 100%. Tried the phone out and still had the same issue. I went back in and got my 3rd iphone 4. Did the same steps as before and drained then filled it. Yet again, I still had troubles with 3 phones in a row. I cantacted apple and got in contact with an apple engineer named Andrew. He sent me a file that they created that monitors what all is being used by the battery and monitors background processes and applications. I let that run for 24 hours and sent the battery loggin file back to Andrew. They reviewed the log and gave me a call the next day. They told me they did find some very significant battery draining and advised me to go to the nearest apple store ASAP and have the phone checked out. I drove 2 hours to the nearest store for them to just tell me the phone is fine (yotta yotta yotta) and they did a hard reset and restore on the phone (which I could have done from home on my computer and save the gas they made me waste driving for a total of 4 hours!) I tried contacting Andrew agiain but Andrew did not reply to any email sent to him nor return my calls. I got the point that he didn't want to deal with me anymore so I then decided to go the Verizon route. I called Verizon tech support and was transferred to a teir 2 representative. I told her my story, how many replacements I had, and how bad the battery life was. I told how my grandmother has an iphone 4 and I sat down comparing the 2 (battery life wise) and she chewed me out saying things like, "How dare you compare AT&T and Verizon!" I didn't want to listen to her chewing me out so I hung up. The next day I gave apple a call once again and they told me things I had already heard several times so I hung up. I called Verizon back and they said ok let's send you a replacement phone. Well the replacement phone came and wouldn't ya know it? The phone still had the same problem and on top of that they only sent me a phone. No box, no headphones, no USB cable, no charger. I called Verizon about this and asked why they only sent me a phone and they said, "Well you get to keep the phone but we want the other things back. The box, headphones, charger, USB cable, ect." I told them no and that they could have their refurbished phone back. This phone was not even refurbished. the reason I kow that is because it had someone's name written in the phone and it was still on 4.2.5. Had it been refurbished they would have done a fresh restore and update as 4.2.5 was deemed obsolete. That was very insulting in my opinion. So I sent that back and contacted apple one last time. I asked what other options I had as I was stressed and did not want to hear the same things I have already heard. they said they could send me a new phone free of charge and have me send back my current phone. I agreed to give it one last shot but I am still not confident that this phone will be any different.
Now that's my story. Now let me go into a discussion. I have been doing my own litle "investigation on this phone to see what is making this phone drain so bad. I took a look at a report from iFixit.com and they revealed some pretty interesting things built into the Verizon iPhone. I am not going into detail about it but you can google it and see for yourself and read the article about the components. They built the phone with not only CDMA tech but also GSM. Now what purpose would that serve? Honestly? That is a big battery drainer right there. Secondly, they found that the phone contained a different model battery that was lighter and had less capacity than the GSM version of the iPhone 4. That's a second red flag. My mission right now is to get Apple's attention that these phones do indeed have aproblem and they need to be looked at because this just aint workin'. I have had several replacements done (all have the same issue), several thousands of people are reporting the same results with their battery on the web, and Apple chooses to ignore it. Something needs to be done and I encourage any Verizon iPhone user to take action and make this issue known. I have a website with contact information of people who work high up in the chain of Apple along with Scott Forstall's contact info. Go to http://idevicesupport.webs.com/apps/blog/show/6441029-update and find a contact you like and call it and deman that apple investigate these phones. We can get this issue resolved if we make it known. Don't be mean or nasty to them. They are very nice people but at the sametime don't let them talk over you. Make your voice heard. Thanks for listening guys. Take care. - Joe

Some Users have Reported that a Restore as New has helped Resolve issues...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

How should I tackle battery drain issues?? I'm fed up

I'm fed up a bit for my Z3 C battery life. This is my second query regarding battery life.
Does keeping Mobile data and Whatsapp running ON even in standby mode drains the battery??
I usually get just 1 or 2 whatsapp messages in an hour or two.
My phone settings-
Always turned off my wifi/ bt/ nfc/ gps/ location tracking/ autoupdates etc. & everything you can think and suggest.
I use only stock custom wallpaper and no live stuff. No widgets. No sd card inserted. With only two homescreens with just 2 shortcuts on each screen.
Have disabled apps which I dont use.
Stopped services of apps which are no longer needed.
No auto sync enabled for any app.
Display brightness is at 30% all times.
I use only these 3rd party apps-
Status bar mini
Network monitor mini
Whatsapp
Greenify
My daily Z3 routine-
At night while going to sleep I turn off mobile data, turn on airplane mode and turn on stamina mode. (12:30am - 9:30am)
Manually Force stop apps which are on. Use Greenify to exit/stop apps.
When I wake up the next day battery is down by 4-5%.
During day, phone runs in normal mode without any stamina activated. (10am - 12:30am)
The Low-battery mode seems useless as it does literally nothing.
Also, as soon as the battery is 100% charged and if I use phone for even 5 mins the battery immediately drops to 99%, so is this normal??
Even if I capture 5 photos in stock auto mode the battery drops by 1% or 2.
I reboot my phone once a week or in 10 days or when need arises.
Ram utilised is always 1gb. But I dont feel any slowness for any app or my phone usage.
So inspite of all this STRICT following what I get at the end of the day is just 1.2 days battery life.
Again I dont watch any movies or play games fearing my battery will deplete in no time.
So basically I'm using my Z3 as a battery monitoring unit and is 85% on standby mode. So when shall I use my phone the way it is designed for???
I have read people using it for occasionally playing games and watching movies, light surfing, calling and camear and it still lasts a good 2 days. So where I'm going wrong here?
I use 2G/edge network as 3G isnt available for my operator in the city I reside.
Charging the phone to 100% from 14% takes 3 to 3.5 hours.
I have already repaired my phone using Sony pc companion and also did a factory reset as well but this issue has been haunting me.
Sony center says the battery doesnt need any replacement as its still healthy and so is my device.
The phones service menu also reports battery status as Good.
I dont know when is Lollipop gonna be out for Z3 but I fear updating to Lollipop as it may pose more serious issues than doing any good apart from usual GUI tweaks & updates.
But just wish that lollipop brings in more relief to Z3 batteries and operations.
-------- If my Post or Answer helped you out, Please KUDOS me

Hi all,
I dont know what topic to choose Got them all:
I was looking around and tried a lot of tips concerning the battery drainage, no luck ,
but then I noticed other issues as well
I tried to send a mail to support but, some how it is not working today: tried different browsers, even different computers.
NOT here to talk bad, complain or talk down on this product, I know the phone in working condition,
from my house mate and it is what they promise. I just dont know what to do and a bit frustrated and lauged at by my house mate.
I am posting, may be you guys have some answers, solutions or experiences.
But I think I am just unlucky to have a black sheep of the production.
My Firmware : 23.0.1.A.5.77
My issues.
- Battery Drain
- Screen isseus
- And reception issues
**Battery Drain**
I wake up 06:00 get it from the charger got to work when I come home 18:00 i got 15% left.
I actually can see the percentages going down while scrolling my emails.
ow beginning I work in support myself, I waited for an
- Waited for Updates
- Installed the update
- Un installed apps.
- Configured stamina almost so tight that most of the apps except email where online
- Did a factory reset twice
1) First time start using it as normal, with less apps, still same performance maybe
3% better, but that might be because i didn't used it so much of the less apps
2) Second time Factory reset - I got a 2, full days out of it:
- No Apps Installed
- No Wifi
- Didn't use it at al left it on my nightstand
- No data traffic
- 3/4 screenshots
- No Phone Calls
Well what is the use for a (premium) smartphone if you leave it on your nightstand?
When I start using it at the minimum installed:
- 2 email accounts (Gmail and company one)
- Facebook
- Spotify
Check it out:
!!This after the 2nd FACTORY RESET Yesterday!!!
Screenshot from this morning on my way to work
(to be fair left it with 100% unused at home and still 2 days and 3 hours)
Ok the next picture is on my way home , didnt use it since no apps installed and busy at work (this is about 12 hrs later)
Installed Spotify listened about 30minutes over 4g
18 hours left ? Quick calculation dat is 21 hours missing (33 hours in total)
Next installed facebook , some mail accounts, whatsapp, apped a couple of people that I am available again
45 Minutes later: 8 hours gone.
What do you think? Is it me? Or is there something wrong?
** SCREEN PROBLEMS **
I tought I noticed a couple of glitches with the screen, like little flashes,
but was not sure, I kind of found the use of the screen suspicious while monitoring the battery (50%)
al the time even if it was home doing nothing the whole day.
The the Bouncing touch, i experienced that also but not constant, there is another topic about that here.
Things I didnt worried about untill : I was looking around the battery menu,
and descover the usage graph screen, when I went in to it i noticed a little falsh and a lag.
and then I had a little heart attack: screen broken , dead pixels what is it.?! BUT ONLY on yhis screen,
no problem with it BEFORE the factory reset:
TAKE A LOOK, AND ALSO NOTICE THE GRAPH GOING DOWN ALMOST IN A STRAIGHT LINE,
screen shot a minute later as the 3rd screen shot of battery drain.
CHECK THE BOTTOM OF THE SCREEN , IT LOOKS CRACKED RIGHT? IT ISNT!!
** CONNECTION/RECEPTION PROBLEMS **
I kind of noticed , isseus , but wasnt bothered that much, only while analyzing the battery that was my main concern.
I noticed I had always less reception than others same room/place same provider (VODAFONE IRELAND),
maybe that was an factor draining the battery, but it was not like there was really low signal just one bar less then other
people an the other Z3 here in the house.
What did noticed , and I was willing to wait for an firmware update for it, It kept losing 4G connectivity;
it flipped to 3g for a bit and the stays hanging around H and Edge.
WORKAROUND restart the fone and with no problem back on 4g but after a while and not moving;
4g drops again to either H or Edge. (Mind Vodafone has the biggest and strongest 4g network at the moment here in Dublin)
So now I dont know what to do, I kinda bought the fone for my holiday (in 3 weeks).
- Is it serious enough that Sony will replace it? Since opening it up an closing it, will lose waterproofing
- What else will they expect from me to do / trouble shoot?
- How long will a solution take? Sending the fone back etc.
And finally other people reconize these isseus, and especially like me at the same time?
Thanks in advance For your Feedback (if Any).
I will try to mail support again now, and hope the website works now.
Eddy.

Massive battery drain issues after the latest software update - phone hot

After the latest software update (to the NI2 version) I have massive battery drain issues. The phone also stays hot. Even when I don't actively use the phone it seems to stay "awake" according to the stats. When I disable all data (Wifi and/or 3G/4G) it's perfectly fine. Does anyone else experience the same issues or has recommendations?

Is the device trying to sync all your photos with the cloud?
This is what I would do.
Back up your photos and music onto a personal computer. Copy down important settings like for your email, and contacts you can't risk losing.. even icon placement of important apps. Diagram it out.
Then perform a Factory reset on the device. Alternatively you might find the procedure for wiping the low level cache of the device posted in other posts on the site. That might fix the problem and avoid you losing settings and content on your device.
Extremely bizarre behavior post updates are usually associated with low level cache issues that cause the OS to behave poorly. Some people have reported their phones running hot and that could mean the radio is on constantly attempting to back stuff up to the cloud our restore stuff.
Good luck.

Will Apple fix the iOS 5.1 battery drain issue?

People keep giving battery saving solutions to the iOS 5.1 battery drain problem but that is not the issue. With iOS 5.0 battery life was terriable. Apple quickly fixed it with 5.01. Now with 5.1 battery life is back to terrible. I could go at least two days without a charge. After the update (and all my patterns and behaviors being the same), I don't even get a full day! Apple needs to fix this! Or allow us to go back to iOS 5.01. Will Apple fix this and if so how soon can we expect a solution?

Yes, you need to setup the phone as new. I understand your issues on the whole process of setting everything from scratch, I'm afraid that's the only way out. However, if you look closely, on the whole, it boils down to following issues only.
Contacts - You will get this back once you setup your iCloud account on the phone so it shouldn't be a great issue.
Apps - Do a transfer purchase to your mac/pc before going for firmware complete reset, once you set the phone as new, you can always sync back the apps. This beats the inapp things like game levels, or your pdf docs synced earlier. iBooks can be restored, otherwise enable document and files backup to iCloud in settings before resetting the phone, then you can get everything back from iCloud.
Mails - If you have a mac you can keep all your mail accounts configured on Mail.app, post install you can bring them back from Mail.app to phone easily; otherwise, I'm afraid you need to do everything manually
Settings - you will have to setup your wifi configuration, VPN if any manually from the scratch
Dispite all the hasseles listed above, the battery fix would be a hot sun on the face in a winter day. Go for it!

IPhone 4 battery draining issues

I've had my iPhone 4 for only 3 months, it's currently running on 5.1.1 and today for some reason it's battery life is significanetly shorter than it was yesterday, it's draining rate for usage is insanley high with 1% gone every minute i use it and i was able to fix the standby battery draining issue but I don't know how to fix the usage issue. I've done things like reset the setting and am currently restoring it but i doubt it will work, anny suggestions?

Some Users have Reported that a Restore as New has helped Resolve issues...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

4s with ios8 - battery drain issue - possible clue?

I am one of the 4s users who is experiencing significantly accelerated battery drain since upgrading to ios 8.0 the first day it was released. My battery will drain from %100 to less than %50 in less than two hours with typical light use. Previously on ios 7.x I could go all day and be only down to %70 or so. The way it's working now I won't make it through a day at work without having to recharge.
I have tried optimizing in all the ways suggested in other threads (like turning off background apps etc.) and as far as I can tell my battery usage should be no worse (and presumably better since attention was given in ios 8.0 to making battery use better) than it was in ios 7.x.
However, I'm wondering if this is causing my battery drain:
In Settings->Privacy->Diagnostics & Usage->Diagnostic & Usage Data:
There is a long list of "stacks+backboardd-2014-09-22-1..." files. Yesterday (22nd) there were eight (8) of these rather large files created. Today, on the 23rd, I'm up to three, when I looked this morning, there was just one. Each file is rather massive, so something is burning a fair bit of energy triggering the debugging diagnostics tool to create and store these files. (I'm guessing).
Here's an example of the contents of one of them (just the head of the file, as I say, they are massive):
{"os_version":"iPhone OS 8.0 (12A365)","bug_type":"188"}
Incident Identifier: BDD2D474-CDCF-4409-8A16-732C2D22EF06
CrashReporter Key:   f14750a09f7499f2bd4c6b15297406f27dc09a69
Hardware Model:      iPhone4,1
OS Version:          iPhone OS 8.0 (12A365)
Kernel version:      Darwin Kernel Version 14.0.0: Tue Aug 19 15:08:02 PDT 2014; root:xnu-2783.1.72~8/RELEASE_ARM_S5L8940X
Date:                2014-09-23 13:08:17 -0500
Exception Code:      0xfaded322
Reason:              Watchdog: Thermal not updating, backboardd 20.002234s last successful ping: 270b50 269f9fd0ce63 269r1d77000 200m0/1 200nffffffff 0m10004003/1 0u0 0n1
Thermal data unavailable
Frontmost process PID:    43
Stackshot trace buffer size too small, trying again with 524288 bytes.
Jetsam Level:              0
Free Pages:              797
Active Pages:          41652
Inactive Pages:        18292
Purgeable Pages:          71
Wired Pages:           23313
Speculative Pages:     20591
Throttled Pages:       24377
File-backed Pages:     67840
Compressions:              0
Decompressions:            0
Compressor Size:           0
Busy Buffer Count:         0
Pages Wanted:            533
Pages Reclaimed:           0
Process 0 info:
          resident memory bytes: 64299008
          page faults:                3789
          page-ins:                      0
          copy-on-write faults:          0
          times throttled:               0
          times did throttle:            0
          user   time in task:          25.616464 seconds
          system time in task:           0.000000 seconds
Process 0 kernel_task threads:
thread 0x65 TH_WAIT|TH_UNINT 0x803e35a8
          thread priority:               92
          Base thread priority:          92
          thread sched flags:     none
          kernel cont: 0x8007ea05
          user   time in thread:     1.234561 seconds
          system time in thread:     0.000000 seconds
thread 0x66 TH_RUN|TH_IDLE 0
          thread priority:                0
          Base thread priority:           0
          thread sched flags:     none
          kernel cont: 0x800294e5
          user   time in thread:     6.564943 seconds
          system time in thread:     0.000000 seconds
thread 0x67 TH_WAIT|TH_UNINT 0x8002574d
          thread priority:               95
          Base thread priority:          95
          thread sched flags:     none
          kernel cont: 0x8002574d
          user   time in thread:     0.027250 seconds
          system time in thread:     0.000000 seconds
...etc...
Anyway, just wondering if this might be related to why my phone's batter life has plummeted. Also, does anyone have any insight as to what this file is actually telling us? I'm happy to send diagnostics to Apple if it will help them get to the bottom of this issue that seems to be plaguing other 4s users.
Thanks!
James Rowell.

I just wanted to post a small follow up. During my recent attempts to debug my battery issues, I rebooted the iPhone. I don't think my phone had been rebooted since I did the upgrade and started experiencing these battery issues. At any rate, since rebooting I have seen my battery use return to much more acceptable and expected rates of idle/usage times.
Try rebooting your phone to see if it helps! I wonder if it's just this simple for the folks who have been experiencing similar problems?!
Good luck all.

Possible solution to iOS 7.0.3 battery drain issue (iPhone 5).

Not a question as such, but for anyone who's having battery drain issues on iOS 7.0.3 and doesn't want to attempt upgrade to iOS 7.0.4 revision yet...
I was having some problems with battery drain with my iPhone 5 since updating to 7.0.3. The device is only about 5 weeks old so I was quite annoyed that I had issues with it.
This morning after a full charge I did a hard reset. Now the problem seems to have gone. I've had the phone on for several hours (about 4.5hrs) and it's only just dropped to 99% moments ago. This is a massive improvement (on even the battery life of the device when I got it, and it had 6.1.3 factory installed).
I hope that this helps anyone who doesn't want to risk 7.0.4 until it's had a chance to cool off and for people to identify/resolve any issues (as I am waiting too).

The update isn't the problem. It was a problem with your update process. millions of others have updated without any issue at all.
Also resetting has been discussed many times in the never ending battery draining threads.

Are battery drain issues fixed in 6.1.3?

I realize it only came out a few hours ago, but can anyone confirm if the Exchange bug that wasn't completely fixed in 6.1.2, and/or the iCloud Document Sync over cellular were fixed in 6.1.3?
Thanks!

Good evening all,
I too am an Apple Developer and have been messing with these devices for a while. I can attest that 6.0.1 was the most stable and efficient iOS v6 I used. I have a 4S and a 5, both ran 6.0.1 until the "exchange bug" was fixed. I am sorry I upgraded my 5, because I see significant battery drain issues with or without Exchange configured. I have restored from DFU, Reset All settings, turned on and off all settings, etc (every trick on the forums) I test and tune for a living and clients complain to me and ask for a fix, so I do the best I can. My 4S with the SAME configuration as my 5, lasts FOREVER! When a phone works perfect, and one "upgrades" software and sees problems, 100% is related to the software, not hardware. Unless the software is not compatible with the hardware, then I would make the safe bet and say the software is the culprit, def an Apple realted issue IMO.
The reason for Apple to change the software on devices is because it changes how the hardware functions. Without software, our hardware would be nothing more than paper weights. Working with software for years I know its hard to get it perfect for millions of users. Apple has their work cut out for them. I don't expect perfection, but it would be nice to build on a good foundation. I thought they finally turned the corner with 6.0.1 but 6.1.2 is a painful reality for people whom truly rely on their mobile devices. Have faith, because 6.1.3 from a restore from a "new phone" has been working smoother for myself..so far.

Battery drain..Keep Awake Issue

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