Battery draining overnight w 2.0 update

Since I updated my battery is depleting much faster! If it's near fully charged at night its almost dead in the morning! It also now makes a sound every so often but the screen will still be off. There is nothing in the settings I can see for power saving mode or to turn off any persistent applications that may be running.

I have discovered my battery length has greatly shortened by having monkey ball and enigmo, but thats only if I play them a lot.
You may want to recharge it and try not using any new apps (I know, hard to do) and see how long the phone lasts (such as idle time use time) compared to before the update.

Similar Messages

  • Battery drain overnight

    iphone 5s, my battery drains overnight when fully or partially charged. Incredibly frustrating! Any solutions?

    First, try a reset by holding the sleep and home button for about 10sec, until the Apple logo comes back again, in case there are some apps still running in the background. Then take a look at this article to find out if Mail or some other  social 3rd party apps are constantly refreshing in the background.

  • IPhone 5 battery drain since iOS 8.2 update

    hello,
    my name is Udi, from Israel.
    i have an iPhone 5 which i purchased in June 2013.
    since the beginning, i have always kept the battery saving "rules", including correct charging of a lithium ion battery, auto-brightness off, reduce motion on, push notifications off, background app refresh off, cellular data off when not in use, etc. etc.
    since updating to iOS 8, my battery life has decreased a little. but since updating to iOS 8.2 a few days ago, i have experienced, what is in my standards, a serious battery drain. e.g. when i sleep, with my iPhone on airplane mode at night battery decreases by ~15%.
    i have tried everything, including restoring the phone and using a backup.
    what can i do?
    will a restore from scratch (without using a backup) help?
    thanks in advance =)

    If this does not help, get your phone checked by visiting an Authorized Apple Service Provider or Apple Store next to your place, or contact Apple Support and talk to them. They can check the battery online.
    You can also visit this page to do that: iPhone - Contact Support - Apple Support
    Click on Apple Support, then on ->Battery, Power &Charging ->Battery questions and troubleshooting, and follow the instructions.

  • Battery drain since 10.3.1 update

    Anyone else notice their battery draining a bit faster? When I look at my device monitor, my display is sucking 16% of my battery, and my brightness is turned all the way down. My setup and use is the same as it was before I updated to 10.3.1 from the previous 10.3.0.
    Not sure why since the update the display is utilizing so much resource. Prior to the update it would be around 6-8%.

    How long have you waited? As always after any OS update of any kind, regardless of method used, one should wait 48-72 hours before making any judgements about lag, performance, or resource consumption.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Battery Drained Overnight

    I generally charge my Z10 at night and unplug when fully charged before going to bed. On some occasion, not all, I wake up in the morning to find the battery fully drained. I also notice that sometimes the phone gets really hot when on standby during the day and the battery drains faster than other times. What is going on?
    I've read in another support thread it may have something to do with some of the apps. I've tried removing/deleting the apps I've downloaded but this is just a deterance, not a solution. Shouldn't Blackberry be testing the apps especially if it's affecting the performance of the handset?
    I've read that it has something to do with the new OS update. Is there some kind of solution to this? Some setting I can change to rectify this drain/heating issue?
    Thanks.

    I've read in another support thread it may have something to do with some of the apps. I've tried removing/deleting the apps I've downloaded but this is just a deterance, not a solution. Shouldn't Blackberry be testing the apps especially if it's affecting the performance of the handset?
    BlackBerry are not testing the apps. It should be the developer who creat applications. Is your OS is up to date?
    Visit the link below for battery saving tips:
    Ten ways to extend your BlackBerry Z10 battery life
    Thanks.
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

  • MBA 2013 battery drain quickly during sleep after updated to mavericks

    Hi,
    After I updated to mavericks this Tuesday, I noticed the battery drains quickly during sleep mode.
    Before the system update, everything was ok. Each night after I closed the lid, it went to sleep and the battery only droped less than 5% after sleep of the whole night.
    But during the last two nights after system update, it drained more than 50% of the battery during 8-hour sleep. I could feel some heat on its back when I picked it up. I did not change any system setting or installed any new apps.
    my MBA: latest 2013 version, 13 inch, haswell i7, 8G ram, 256 SSD.
    I liked my mba so much because of the long battery life. But now It was really annoying because I have to charge it very often.
    Any ideas how to solve this issue?

    Hi Hans,
    There's another thread going with the same issue as you... check:
    MBA mid-2013 wakes from sleep every minute on Mavericks
    I still haven't seen a resolution anywhere... smacks of something on Apple's side with so many users complaning

  • My iPhone 4S battery drain quickly since the new update. It also freezes when I go to my contact list

    Since I added the new update to my iPhone 4S the battery drains all day long.  All I do is recharge the battery.  Also when I go to my contact list the phone freezes in that screen and I have go out and come back in pulled up the name, then go back out to pull up the number. How can I fix this. I turned off most of the apps running in the back ground but it not helping.

    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/

  • I want to share some experience about battery drain after IOS 7.1 update

    Major issue was battery problem in ios 7. I .  tried all methods that are told online but no luck. but then I found this guide
    howbees.com/2014/05/15/ultimate-method-to-resolve-battery-drain-issue-of-any-iph one-in-ios7-or-later/
    it finally worked for me and I wanted to share with other hopeless and desperate iphone users.

    http://howbees.com/2014/05/15/ultimate-method-to-resolve-battery-drain-issue-of- any-iphone-in-ios7-or-later/
    Correct link

  • Full Battery Drain Overnight while Powered Off. -Defective Unit or?

    I bought a new iPod Classic 80gb over the weekend and had charged it the same day via the included USB cable... Powered it off in the evening before going to bed by holding the play/pause button until the screen went black and I wake up the next morning to find that the battery is completely drained and the unit won't power up until its charged again.
    Ok, so I figure this might just have been a fluke occurrence and that maybe I did something wrong in turning it off- but the EXACT same thing happened to me again this morning after doing a full charge just the previous night. I powered it off by holding play/pause as soon as it finished charging. Then I get into my car this morning ready to listen to some music on my commute and I get a message saying the battery is completely drained and it needs to be recharged...
    How this has happened twice in 4 days I don't know, but hopefully someone may have an idea or might be experiencing the same thing? Am I doing something wrong? I haven't loaded anything other than music onto it and this has happened twice already since I bought it just a few days ago.
    There is no video on it whatsoever and the battery has drained from 100% to 0% in a matter of 6 hours, while powered off, on two separate occasions.
    I'd hate to think I just wasted $260+ dollars on a dud piece of equipment but if this persists I'll be returning it by week's end as it looks to be defective.

    I bought Ipod Nano 2G and have the same problem, Charge 4 hours, then, when I use it , Ipod suddenly restart and the battery drains near to 98% of capacity, or when I power off the nano after use it, next morning or severals hours later, the battery is completly drain, and Ipod doesn't response, just response until I connect to USB port of my Computer or ITrip, and show the "extremely battery low message".
    I use my ipod only in my car with my iTrip car, but some times y use it for some Long travels in plane, its works ok, but some days ago ( near to sept. /8 ) start with this failures.
    Here some of my Hipotesis, It's may be related with the new software version 1.3.1 ? its install some days ago trought Itunes.
    If the problem is the software? some one know if exist some software to downgrade the software from 1.3.1 to older version?
    I found some things about this procedure , but only works to 1.2
    Sorry for my inglish.

  • IPad battery drained overnight; now it won't charge; what do I do?

    My iPad (first issue) drained overnight and now it won't charge. Totally dead.
    What shall I do?

    Hello Christie,
    With it still plugged in, try a hard reset to see if that helps.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  This may or may not work the first time around, so be sure to try this at least a couple of times.
    B-rock

  • Macbook pro battery drained overnight in sleep mode

    at 10 pm the battery was at 92%, and at 8 am it was 0 and the computer felt hot to the touch.
    Here's the log from pmset below, but I'm wondering what's causing this power leak?? is this a Mavericks bug??
    Time stamp                Domain              Message                                                                    Duration  Delay    
    ==========                ======              =======                                                                    ========  =====    
    UUID: 260E0E01-F8AC-4BCB-9EEE-1C83CB75D0C0
    6/28/14, 10:04:26 PM PDT Sleep               Clamshell Sleep: Using BATT (Charge:92%)                                   10829 secs
    6/28/14, 10:04:54 PM PDT Timedout            PMConnection: Response from com.apple.apsd timed out (powercaps:0x0)                 28020 ms 
    6/28/14, 10:04:54 PM PDT Timedout            PMConnection: Response from CMacPowerHelper timed out (powercaps:0x0)                28020 ms 
    6/28/14, 10:04:54 PM PDT WakeRequests        Clients requested wake events: None                                                 
    6/29/14, 1:04:55 AM PDT  Assertions          PID 94(apsd) Released ApplePushServiceTask "com.apple.apsd-connectinguser-push.apple.com" 03:00:28  id:0xc000003bd [System: DeclUser kDisp]         
    6/29/14, 1:04:55 AM PDT  DarkWake            DarkWake [CDN] due to EC.SleepTimer/SleepTimer: Using BATT (Charge:90%)             
    6/29/14, 1:04:55 AM PDT  SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 28022 ms 
    6/29/14, 1:04:55 AM PDT  Sleep               Maintenance Sleep: Using BATT (Charge:90%)                                 56 secs  
    6/29/14, 1:05:03 AM PDT  SlowResponse        PMConnection: Response from com.apple.apsd is slow (powercaps:0x0)                   7463 ms  
    6/29/14, 1:05:23 AM PDT  Timedout            PMConnection: Response from CMacPowerHelper timed out (powercaps:0x0)                28000 ms 
    6/29/14, 1:05:23 AM PDT  WakeRequests        Clients requested wake events: None                                                 
    6/29/14, 1:05:51 AM PDT  Assertions          PID 17(powerd) Created InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:00  id:0xe000003dc [System: DeclUser kDisp]         
    6/29/14, 1:05:51 AM PDT  DarkWake            DarkWake [CDN]  : Using BATT (Charge:90%)                                  45 secs  
    6/29/14, 1:05:51 AM PDT  SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 28003 ms 
    6/29/14, 1:06:36 AM PDT  Assertions          PID 17(powerd) Released InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:45  id:0xe000003dc [System: DeclUser kDisp]         
    6/29/14, 1:06:36 AM PDT  Sleep               Maintenance Sleep: Using BATT (Charge:90%)                                 52 secs  
    6/29/14, 1:06:38 AM PDT  SlowResponse        PMConnection: Response from com.apple.apsd is slow (powercaps:0x0)                   1708 ms  
    6/29/14, 1:07:04 AM PDT  Timedout            PMConnection: Response from CMacPowerHelper timed out (powercaps:0x0)                28020 ms 
    6/29/14, 1:07:04 AM PDT  WakeRequests        Clients requested wake events: None                                                 
    6/29/14, 1:07:28 AM PDT  Assertions          PID 17(powerd) Created InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:00  id:0xe000003f2 [System: DeclUser kDisp]         
    6/29/14, 1:17:37 AM PDT  DarkWake            DarkWake [CDN]  : Using BATT (Charge:88%)                                  45 secs  
    6/29/14, 1:17:37 AM PDT  SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 28149 ms 
    6/29/14, 1:18:22 AM PDT  Assertions          PID 17(powerd) Released InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:45  id:0xe0000047f [System: DeclUser kDisp]         
    6/29/14, 1:18:22 AM PDT  Sleep               Maintenance Sleep: Using BATT (Charge:88%)                                          
    6/29/14, 1:18:24 AM PDT  SlowResponse        PMConnection: Response from com.apple.apsd is slow (powercaps:0x0)                   1576 ms  
    6/29/14, 1:18:46 AM PDT  Assertions          PID 81(hidd) TimedOut UserIsActive "com.apple.iohideventsystem.queue.tickle" 14:18:57  id:0xa00000171 [System: DeclUser kDisp]         
    6/29/14, 1:18:46 AM PDT  Assertions          PID 81(hidd) Released UserIsActive "com.apple.iohideventsystem.queue.tickle" 14:18:57  id:0xa00000171 [System: DeclUser kDisp]         
    6/29/14, 3:00:26 AM PDT  Sleep               Maintenance Sleep: Using BATT (Charge:70%)                                 50 secs  
    6/29/14, 3:00:28 AM PDT  SlowResponse        PMConnection: Response from com.apple.apsd is slow (powercaps:0x0)                   1686 ms  
    6/29/14, 3:00:54 AM PDT  Timedout            PMConnection: Response from CMacPowerHelper timed out (powercaps:0x0)                28019 ms 
    6/29/14, 3:00:54 AM PDT  WakeRequests        Clients requested wake events: None                                                 
    6/29/14, 3:01:16 AM PDT  Assertions          PID 17(powerd) Created InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:00  id:0xe00000a0c [System: No Assertions]         
    6/29/14, 5:00:05 AM PDT  DarkWake            DarkWake [CDN]  : Using BATT (Charge:45%)                                  45 secs  
    6/29/14, 5:00:05 AM PDT  SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 28165 ms 
    6/29/14, 5:00:50 AM PDT  Assertions          PID 17(powerd) Released InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:45  id:0xe00001094 [System: No Assertions]         
    6/29/14, 6:32:41 AM PDT  DarkWake            DarkWake [CDN]  : Using BATT (Charge:25%)                                  45 secs  
    6/29/14, 6:32:41 AM PDT  SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 28154 ms 
    6/29/14, 6:33:26 AM PDT  Assertions          PID 17(powerd) Released InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:45  id:0xe000015d6 [System: No Assertions]         
    6/29/14, 7:23:30 AM PDT  DarkWake            DarkWake [CDN]  : Using BATT (Charge:14%)                                  45 secs  
    6/29/14, 7:23:30 AM PDT  SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 28153 ms 
    6/29/14, 7:24:15 AM PDT  Assertions          PID 17(powerd) Released InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:45  id:0xe000018a5 [System: No Assertions]         
    6/29/14, 7:48:50 AM PDT  Sleep               Maintenance Sleep: Using BATT (Charge:9%)                                  55 secs  
    6/29/14, 7:49:18 AM PDT  Timedout            PMConnection: Response from com.apple.apsd timed out (powercaps:0x0)                 28000 ms 
    6/29/14, 7:49:18 AM PDT  Timedout            PMConnection: Response from CMacPowerHelper timed out (powercaps:0x0)                28000 ms 
    6/29/14, 7:49:18 AM PDT  WakeRequests        Clients requested wake events: None                                                 
    6/29/14, 7:49:45 AM PDT  Assertions          PID 17(powerd) Created InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:00  id:0xe00001a2e [System: No Assertions]         
    6/29/14, 8:39:34 AM PDT  DarkWake            DarkWake [CDN]  : Using BATT (Charge:0%)                                   45 secs  
    6/29/14, 8:39:34 AM PDT  SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 28281 ms 
    6/29/14, 8:40:19 AM PDT  Assertions          PID 17(powerd) Released InternalPreventSleep "PM configd - Wait for Device enumeration" 00:00:45  id:0xe00001ca2 [System: No Assertions]         
    6/29/14, 8:48:18 AM PDT  SlowResponse        PMConnection: Response from com.apple.apsd is slow (powercaps:0x0)                   20938 ms 
    6/29/14, 8:48:25 AM PDT  Timedout            PMConnection: Response from CMacPowerHelper timed out (powercaps:0x0)                28114 ms 
    6/29/14, 8:48:25 AM PDT  WakeRequests        Clients requested wake events: None                                                 
    Sleep/Wakes since boot at 6/28/14, 10:58:07 AM PDT :286   Dark Wake Count in this sleep cycle:280
    Time stamp                Domain              Message                                                                    Duration  Delay    
    ==========                ======              =======                                                                    ========  =====    
    UUID: (null)
    6/29/14, 1:11:46 PM PDT  Start               powerd process is started                                                           
    6/29/14, 1:11:46 PM PDT                      Summary- [System: No Assertions] Using AC                                           
    Sleep/Wakes since boot at 6/29/14, 1:11:46 PM PDT     Dark Wake Count in this sleep cycle:0
    Time stamp                Domain              Message                                                                    Duration  Delay    
    ==========                ======              =======                                                                    ========  =====    
    UUID: Unknown UUID
    6/29/14, 1:11:46 PM PDT  Sleep                Sleep (Failure code:0x1F006A00): Using AC (Charge:2%)                              
    6/29/14, 1:12:17 PM PDT  Assertions          PID 93(apsd) Released ApplePushServiceTask "com.apple.apsd-recreatecachedictionaries-push.apple.com" 00:00:30  id:0xc0000012c [System: DeclUser kDisp]         
    6/29/14, 1:12:18 PM PDT  Assertions          PID 93(apsd) Released InteractivePushServiceTask "com.apple.apsd-recreatecachedictionaries-sandbox.push.apple.com" 00:00:30  id:0xc00000133 [System: DeclUser kDisp]

    Hi Marvin,
    Welcome to Lenovo Community!
    I’m sorry to hear that you are facing the issue with battery drain on ThinkPad T440s.
    Please go to start control panel, and click on power option and click on Choose what closing the lid dose. In the third option (When I close the lid) check if it is selected sleep option on both On battery and Plugged in option. If not please change it to sleep option.
    Please check the below image for further assistance on the option.
    Spoiler (Highlight to read)
    Spoiler (Highlight to read)
    Spoiler (Highlight to read)
    This setting might resolve the issue.
    Hope this helps. Do post back if issue persists!
    Best regards,
    Hemanth Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • PB battery drained overnight while lid closed....any thoughts?

    This was the first time I've experienced any problems with my PB. Last night I left the office and closed my lid as always. My PB was unplugged from land power. I watched, as I always do, the Apple light go off and my standby light come on, then I went home.
    This morning I came in, opened it, logged in and immediately got a notice that the battery was low. I attached the power cord and noticed I had about 2% battery life left. Now, the only thing I can think of, since all known applications were closed, was that I connected to my network via CAT5 and not wifi. I'm wondering if something was going on over the ethernet??? I have no idea why my battery would have been drained overnite with the lid closed. I searched the logs and nothing strange pops up.
    Any thoughts?
    Tom

    In general there is always a trickle drain happening even with the lid closed. Some applications may leave the Powerbook on, or wake it from sleep on a timed schedule. Turn off the lights to see if the Apple logo is lit to verify it did indeed shut off the screen. There have been known applications to be open that force the machine to keep the screen on even when the lid is closed.
    The battery is technically known to last 5 hours on limited charge, that closed as you surmised is able to last longer. But how much longer varies depending on just how full the battery was before you unplugged it. The reading on the menubar of it being full is not necessarily accurate.
    I would not leave it on Energy Saver overnight all the time. At least once a month leave it on screen saver instead. Unattended someone could also steal the machine in the middle of the night. I would not leave it unattended. Especially in an office environment it shouldn't be unattended unless under lock and key.

  • IPad Mini will not boot after battery drained after IOS8.0.2 Update

    I upgraded to IOS 8.0.2 having skipped 8.0.1 two days ago. I did not notice any unusual problems, but with hindsight a few apps did crash out on occasions, but not consistently.
    Yesterday night I let the battery completely drain and I plugged it in to recharge overnight.
    This morning I find that logo is still on screen and it doesn't look as if the iPad has recharged. I have tried re-booting a number of times, but it will not progress beyond the Apple Logo. I have tried connecting to iTunes on my Macbook Pro, but no device is recognised.
    Having left the iPad sitting next to me while still connected to a charger, I have noticed on a couple of occasions a flash of blue screen followed by black and then the Apple Logo appearing again.
    My iPad Mini Retina 128Gb appears very dead at the moment. Any suggestions on revival?
    Tony Self

    Try to put your iPad into DFU mode and do a full restore this way. To do so, follow the steps below:
    1. Open iTunes on your computer
    2. Connect your iPad via USB.
    3. Press and hold the Sleep/Wake and Home buttons for about 10 seconds.
    4. Release the Sleep/Week button but keep pressing the Home button until iTunes shows that it has detected and iPad in DFU mode.
    5. Try restoring your iPad.
    If this won't solve your problem, and you are not able to do a restore via iTunes at all, then take your iPad to an Apple Retail Store because then it is possibly a hardware failure. Here you can find the service options: https://getsupport.apple.com/ProductSelector.action

  • 8220 Battery drained overnight?!

    So I had fully charged my battery last night, then i played around with wifi for a little bit and then that was it. I closed it and put it on my nightstand and went to bed. The next morning I wake up and it won't even turn on, I had to remove the backcover and battery and once it started up it said that battery was completely dead.
    I don't understand how this could have happened as it wasn't touched for the past 10 hours? Anyone know any reasons this could have happened and how to prevent it??
    I have not changed the way I used the program for the past 4 days since i got it and this is the first time it has happened. I close every program after I use it. I was considering doing an OS upgrade but I don't even know what hardware version I have right now and i'm scared to because of error reports people have been having from it lately.

    I would not venture to upgrade the OS just yet.
    Having a battery completely drain after initially getting the BB  is not so uncommon, as the battery AND the device are not always on the same calibration. 
    Do this:
    Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
    If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.
    Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.
    Download Desktop Manager from here:
    https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
    Here are some good charging tips, please read and you'll see that many of them will apply to you.
    http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life/
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • IPad 2  AND iphone 4 battery draining FAST since IOS 6 update!

    I have done EVERYTHING I can think of and that has been suggested all over the World Wide Web to improve the battery life of both my iPad 2 and iPhone 4 since the IOS 6 software update. Nothing works!!!! I am leaving town in a week, and I would like my phone to be working the way it did before.
    Still taking suggestions to fix this.
    APPLE please do something. I am losing faith, and I am also losing my desire to buy the new iPhone 5!
    APPLE PLEASE HELP!
    Thanks in advance!

    Have you tried closing all apps? Double tab the Home button, then tap down on an icon and hold for about 3 seconds, until the icons are moving slightly. Click on the above every App.

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