Battery/Em​ail not working

Hi, I bought a blackberry a few weeks ago and then this week my battery began dying within 20 minutes of it being charged so I took it back and got a new one but now it is doing the same thing after having it for 3 days. As well this time my alarm does not work, I am not receiving any of my emails and I only sometimes get text messages. If someone could help me or tell me where I could go to get some help that would be great. Thanks!

Are you charging the battery to 100%?
Look at Options > Status and see.
For the email issue: http://www.blackberryfaq.com/index.php/My_Email_St​opped_Arriving
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