Battery Failure Lenovo U350

Hello,
I have a problem with the battery from my U350, I bought no more than 6 months ago, so i don't  think it's matter of time.
Battery is plugged, but not charging (message: connected and not load.) Do not know if the problem is that the battery is completely discharged. With AC it works perfect.
I've try:
- To remove the battery and plug again.
- Turn on without battery and put it then, (When I did this at first didn't recognize the battery)
- Recalibrate
- I read it can be a bios problem, (I do not want to tinker)
I've been searching but didn't get any answer.I will appreciate any suggestions, before taking to technical service.
Thanks

check and flash if new bios update is available butt it sounds like battery issue, so you may need to replace it, contact lenovo support line.

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