Battery has died and am not sure why

Hi, my macbook battery has completely died and I cant work out why, I accidently let it run to empty and now when it only works when connected to the adaptor and the battery icon in the top right simply has a X in it and it doesnt register that theres a battery there. The battery is securly fastened and wasnt removed at all before this happened, Ive taken it off and wiped the connectors, but there was no obstruction of anykind and its not been near water or anything. Can any one help, will I need to take it to an apple store or is there something else I can do? Many thanks
PS in the 'power' section of the 'more info' bit it simply reads:
Battery Information:
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 0
Battery Installed: No
Amperage (mA): 0

weird. I don't know what to say.
it doesn't matter if you leave it to die because no matter what it should work.
I'm a student with a low health battery caused from constant use so my laptop dies completely 5 times a day and the battery still works for 4 years.
leaving the battery to die should be a problem.
the X definitely means your battery is dead. this could have been caused by a sudden electric shock, maybe while you were away. since you already cleaned your battery it means it is still dead. get a new one.
p.s. Merry Christmas to you all!!!

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