Battery: I've tried everything

Ok... I just recently was given an iPod Nano as a graduation gift. When fully charged, the thing last maybe 2 hours on a good day. After a while, we decided there must be something wrong with the battery.
So we ordered a new one, and had it installed. This battery now only lasts maybe 2 or 3 hours. AND, when I shut it off, even when completely charged, it drains in less than a day. I know when shut off it's supposed to last for about a month if left unused. Well, mine lasts about a day.
I've tried updates and such, and the new battery, and I just can't figure it out. Am I able to exchange it for a new one? the one I have is new itself, as I've never really been able to use it since it doesn't last long enough for when I'd need it.
If I can't exchange it, then what else could I possible do? any help is GREATLY appreciated.

If it was a new one and you had someone besides Apple put the battery in it you have no warranty.
Check your clock and your calendar and make sure there are no alarms set.

Similar Messages

IPad battery draining quickly - tried everything, please help!?

Ive noticed recently that my iPad battery is rapidly draining. I've even noticed a 20% decrease just overnight while locked, which has NEVER happened. I've googled and research and tried everything possible. So does anyone have some options I might be missing?
Using 7.1.2, iPad 2.

Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- %20beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Poor battery life after installing iOS 7.1? Try these simple tips
http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Charging Tip - Switching to airplane mode turns off battery-draining wireless and cellular access, allowing your iPhone/iPad to recharge up to twice as fast.
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

How to extend iPad's battery life? I've tried everything possible

So basicaly I have this iPad 3 for 2 years now, and the battery keeps on draining. I'm not sure if it reached it charging times limit. I've tried everything possible, disable unneeded stuff, turn off background refresh, auto brightness etc. I've even booked a Genius Bar appointment and the person checked my iPad's calibration and it was OK, and he said its not needed and the cost (in CAD) would be about the same for a new iPad. Also charging is freaking slow too, even when I don't use the iPad while charging. Solutions will be appreciated if there's none I'll wait until the holidays and buy a iOS 8 iPad

Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good. If your computer/iTunes does not recognize the iPad, then the cable is probably bad.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- %20beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
The Ultimate Guide to Solving iOS Battery Drain
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Poor battery life after installing iOS 7.1? Try these simple tips
http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Charging Tip - Switching to airplane mode turns off battery-draining wireless and cellular access, allowing your iPhone/iPad to recharge up to twice as fast.
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

HT4060 tried everything and can't get my ipad to charge...how do you reset it if battery is complety dead?

tried everything and can't get my ipad to charge. How do you reset IPad when battery is completly dead? charger and cable works fine on IPhone.

First make sure you are using the charger that came with your iPad and plug that into a known good wall outlet. Let your iPad remain on the charger for at least an hour. It may take that long before it responds if the battery is completely dead. If using the charger that came with your iPad there are several reasons it may fail to charge.
Bad outlet. Make sure the Utsler has power.
Bad charger. Try a different charger.
Bad cable. Try a different cable.
Dirt in the connector. Check and clean if necessary.
Hardware failure. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

IPOD not being seen in ITunes...I have tried everything - please help!!

Okay, so I have tried everything listed on Apple's website to get my IPOD to be recognized in ITUNES. When I plug my IPOD into the USB port, the "do not disconnect" screen pops up. Nothing happens in ITUNES. Windows Vista pops up and says "Do you want me to scan and fix the IPOD F: drive?" Either selection doesn't do anything. I have tried the 5 R's from apple. I have tried to download every update available etc. I have tried to even go in and update the driver. However Vista is telling me that I have the most up to date version of everything. When my IPOD isn't connected to the PC, everything seems normal - except for the fact that there is no music or anything on it. But all menus are available and accessbile. Can anyone suggest what to do here? I am at a loss. Please help!! Thanks.

Yes, I'm having the same problem. If I connect my iPod to my laptop while iTunes is open, the 'Do not disconnect' sign appears, the battery does not charge, and my iPod doesn't appear either in iTunes or on my desktop. Since it doesn't appear in either of these places, I have to ignore the 'do not disconnect' sign and disconnect anyway. If I then reset my iPod, quite iTunes and reconnect iPod to laptop, everything's fine - iTunes opens, and recognizes the iPod. I guess this isn't the end of the world, since I can simply avoid ever connecting my iPod to my laptop while iTunes is open, but is this normal?
PowerBook G4 Mac OS X (10.4.9)

IPhone 4 Won't Charge. Tried Everything

Hey Everyone,
Well, I'm about to rip my hairs out of my freaking head. Sunday night at 8 o'clock. About to climb into bed and watch a little TV. Plug my iPhone in. Boom. Nothing. Try again for another 10 minutes until eventually it powers down due to low battery. It is now 12:30 at night and still no luck. I've tried everything.
Holding the Home and Sleep button just makes it flash the icon that says it needs charged. My cords are fine, they work with my iTouch. Occasionally it will show the charging symbol for a split second, then it's back to the plug sign. I'm so tired and so frustrated with this. ANy help will be greatly appreciated. I need my phone to work. I'm charging it through a cord that is connected to a iHome. I've tried wall chargers and my computer. Nothing. THe iPhone looks like it dosn't even recognize that there is a USB in it. PLEASE HELP ME.

Inspect the charging port area for dirt/debris/fluff build-up that may be preventing a good connection and use a wooden toothpick, soft clean toothbrush, or a can of compressed air to clean it. Also look for bent or broken pins. Try another cable and/or charger block (be sure to always use a genuine Apple certified brand) in a known good outlet. If you're using a USB port, try another port. If you're using a hub, try a direct connection. If you're using a USB port in the front of a desktop computer, try one in the back. If all these fail, make an appointment at your nearest Genius Bar to have the device evaluated.

My Ipod touch 4th generation is not working, its frozen, ive tried everything and its not working, its just frozen on an app and i really really need HELP!!!

My Ipod is frozen!!! Its a 4th generation and its frozen on an app, Ive tried everything like holding down the lock screen and stuff and its not showing the red thing to slid to shut it down....This is my only thing to use to contact my friends and its not working, i dont have a phone and i cant get one, so this is the onlything i have.....PLEASE HELP!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

All of you who use the 80gb ipod classic and have problems with it freezing and syncing with itunes...well I have joined the club. This is a serious issue with apple and they need to correct it. I have tried everything to no avial.

This is beyond frustrating. I just wasted 70 dollars between a new battery and gas for my ipod 80gb classic. It was having major issues syncing and freezing with itunes. I tried everything possible and noticed that a lot of people have been having the same issues with their ipod classics as well. I must have restored it several times and now it just totally bit the dust. Now I have to shell out 130 dollars to send it in to apple to be rebuilt/fixed. This is nonsense and I just cant believe apple isn't doing anything to address this issue. My ipod was doing great for about nearly 5 years and now this. I even down-graded to itunes 10.7, but by the time I had it set up to try, that's when my ipod totally failed and will not even come on. Grrrrrrrrrrrrrrr

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Last night my Ipod stopped charging and I have no idea how to get it to charge. I've tried everything and it still won't work. Help?

I got out of my bed last night and accidently got shocked by my Ipod and now it won't charge. I tried using a different charger and my Ipod dock but it wouldn't show that it was charging. I turned it off last night and left it on my dock and turned it on this morning and it had a low battery then all off a sudden it was fully charged. Can anyone please help me because I don't want to have to get a new Ipod just because of that?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
For the future, saying you tried everything provides use with no information as to what you did try

Ipod not recognized in itunes, stuck in recovery mode (tried everything)

I've had my ipod touch for about a year now, and the other day itunes told me I needed to download the new software and such. FYI, I use Vista (unfortunately. Probably not helping with the problem).
I am aware that this is a common problem. I have *tried everything* I can find at the moment, when I plug it into a different laptop nothing happens.
- I download itunes 9 etc and suddenly it says "ERROR OCCURRED" or something, I don't remember the error message too well (sorry).
- This didn't surprise me, I am used to itunes/ipods messing up on me. So I wait a while, and download the new software again. It installs.
*- A screen on my ipod appears with the itunes logo, a usb cable and "itunes".*
- I connect the ipod to the laptop. Nothing happens. Vista pops up saying:
*'Windows needs to install driver software for your Apple Mobile Device (Recovery Mode)*
- Locate and Install driver software (recommended)
- > Ask me again later
- Don't show this message again for this device'
I click the first, it asks me for a disk {which obviously I don't have), when I click 'show me other options' it tells me it couldn't find driver software. Clicking on anything from here results in nothing or failure to find the driver or whatever.
*I've tried everything on this site including* rebooting, reinstalling, completely destroying any trace of itunes and associated programs on my computer (using Windows install cleanup too) and then installing again, manually disabling/enabling/repairing/everything else under the sun to the driver in the driver menu. The same thing happens every time.
So uh, any help? I've backed up everything on my harddrive so I'm open to practically anything. I'm so sick of errors with ipods, I've never had so much trouble with any other gadget ): Maybe I'm just cursed lol.

After hours of searching for a fix I may have found one on a Mac Forum. This worked for mine but I had to restore it from the last back up. I also gave me the option of restore to new condition (out of hte box) but Ichoose from the last backup that itunes made. It took about 4 hours to fully restore all my 24gb of material. BUT,Now it's working perfectly. For how long...who knows?
Here's the link to the page where I found the info. http://forums.macrumors.com/showthread.php?t=447185
Below is the solution that worked for my 2nd gen 32 gig.
"Originally Posted by vegas-steven
try and do this:
1. start itunes.
2. plug the ipod into your computer
3. hold the power (on top) and home (on front) buttons for a few seconds.
the ipod should power up, and if if is screwed up, will be in recovery mode... from there itunes will tell you that it finds your ipod in that mode, and needs to restore it.
just click restore, sit back and it should work again.
did you hack it at all?
if you did not hack it, and that doesnt work, call applecare and see what they say. maybe it is faulty?
still, from my experience with my friends ipod that i made 100% unusable, there is a way to restore even the most broken ipod as long as it has a battery charge.
i suspect a small portion of the memory is dedicated to keeping emergency boot files that allowe you to restore, no matter how bad things get."

Ipod shuffle not recognized by my pc ...I have tried everything...any help?

my kids i pod shuffle hardware is not being recognized by my pc....just so happens I have 2 kids and neither ipod will work....I have tried the 5 r's,checked my usb's and everything else works in my usb's, loaded and unloaded the software and nothing works...I cannot even find an e-mail for apple or a 1-800......pullin ma hair out

igot an ipod a month ago got it working fine on my new pc.it broke and burned up the other night and the battery button melted when in pc.i got it replaced now the brand new one is not working.it does not read on my pc so i cannot restore as instructed.all the usb are working fine and other devices are working.i have tryed everything and even rang the customer care no use.the customer service is terrible.what do i do.
i am in a hole please help me!

Curve 9360 custom sound alerts for messages will not work. Tried EVERYTHING.

I have a brand spanking new BlackBerry Curve 9360 that just arrived yesterday. It is great apart from this very frustrating small prob. I can not customise my message alerts for individual people in my address book. When I click on "try it" only the LED button flashes and there is no sound or vibration. I am trying to get the sound and vibrate to play as "active profile" but it just won't. I can override it and have custom volume and vibrate that plays no matter what the profile but as I sometimes like to set my main profile to vibrate or silent, it won't do.
So far, to fix it, I have tried:
Wiping profile and sounds from the blackberry software
Full factory reset
Creating my own profile and using that instead of "normal" or any of the other preset ones
Loads of battery pulls before and/or after any changes
I have also had a few different people text me to make sure the problem isn't just the "try it" feature. It isn't. The sound that plays is always the default message sound for whatever the default profile is.
If anyone can help it would be greatly appreciated
Deb

I have also experienced exactly the same problem.
The profile is set on normal, with the ringer volume on 10, the ring tone has been selected, and I have also selected the option of the vibrator along with the ring tone.
Now here is the problem, initially it rings and works perfectly, however it seems to automatically turn off the volume so the LED light keeps flashing, however there is not ring tone or vibration.
If you select the "normal" profile or any other profile and change the ring tone or the volume, and click on the try it icon at the bottom, it still only flashes the LED, with no sound.
Have tried everything that you have mentioned in your email, however still unable to rectify the issue. the only way to rectify is it to hard stop the BB, by pulling out the battery and restarting the Blackberry.
Can anyone help or suggest what needs to be done ?

Screen goes black.....I've tried everything!!! what's the problem???

went to verizon store (which turned out to be a "reseller store"...more on that later) for my "new every two" upgrade.....guy told me about the new samsung fascinate....he even told me i would actually be the first person to buy one from him.......probably after a week after purchasing the phone, i noticed that my screen would on occasion go black, and i could not get it to "wake up". the phone is still on.....when i touch the bottom icons, they light up white.....phone definitely still on.....phone can ring, and i can even answer it by sliding the puzzle piece in place (screen stays black, i just know where the piece is).
i took it to the store where i purchased it....same guy who sold me the phone says it is almost definitely from some sort of app and i should try deleting all my apps.....i told him i had searched the internet looking for some answers, and there were a few known issues with samsung fascinate blank screens......he said to delete the apps and see what happens. so like an idiot, i left hoping he would be correct. well i deleted all my apps when i got home.....didn't make a difference....still had the same problem.
a day or two later, i was near a regular verizon retailer.....went to tech specialist.....as i was with him, the phone had the "black screen of death".....he was puzzled by it.....he looked it up on the computer and he told me that it was a "known issue" that verizon was aware of. i then asked him if i could swap the phone for another phone as it was still within 30 days of my purchase.....he said he could not do that since i bought from a "reseller".....the official verizon stores would not honor the return of phones purchased from resellers and that i would have to go back through the reseller (this was frustrating news) he told me all about official verizon stores vs. the reseller stores.....he told me that the official verizon stores always have service technicians. i had assumed that since the store where i purchased the phone said verizon all over the front and even had verizon flags flying out front that it was a verizon store.....turns out it wasn't quite the same. the verizon tech also said that even if i had purchased the phone from the official retailer, they would NOT swap it with a new fascinate since it was a known issue. i would have to get something else.
after leaving the official verizon store, i went straight to the other store......told the salesman the whole story......he reset the phone for me. as i'm on the way home after the fresh reset....guess what.....same problem.....black screen of death.
so here i am again......{word filter avoidance}
is wrong with my phone? aside from the black screen, i really do like the phone, but at this point, i don't know what the problem is and my new phone is worthless. i'm heading back to the reseller again (for the third time now) and i guess i'll try to get another phone......i really like the fantasy, but i have no faith in it.
i have reset the phone 3 times now myself, i actually just did it the third time just before this post. i reset the phone, and screen went black within just a few minutes....can't get it back. phone is on.....i can hear a call and texts......what could the problem be????? i've tried everything noah suggested.....charger in and out....remove battery.....i've done all that....1,000 times. when the phone does actually wake up, it seems to be completely random as to when it happens.....there's NOTHING i can do to wake it up, and there's NOTHING i can do to stop it from crashing out.
PLEASE HELP!!!! i've removed battery.....reset.....removed all apps.....put on and off of charger.....my next move is to smash this {word filter avoidance}
into about 5,000 pieces.
ps - i've had a verizon cell phone for 16 years....i've never had a problem like this with a brand new phone. i hate to say it, but fascinate owners BEWARE. i can say with 100% certainty that i did not damage this phone.....and i did download some apps, but not that many, and they were all very highly rated and recommended....this should not have happened.
and also, i'm sure there are some great resellers out there, but from what the official verizon guy told me, you are definitely better off buying directly from verizon.

If you have not done a factory reset on the device, I recommend doing a complete factory reset.
Factory Reset - Warning this will reset device back to original factory settings.
This method will not erase any MDN/MIN information
Turn off the phone
Press Power + Volume Up/Down at the same time and hold until display will show a triage android screen
Display will show:
Reboot system Now
Apply sdcard:update.zip
Wipe Data/Factory Reset
Wipe Cache Partition
Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press home icon to select option and wipe device.
Display shows "All user data will be wiped out", press VOLUME Up to continue or VOLUME Down to exit.
Press Volume Up
Press Home to select "Reset System Now" - device will reboot
If the problem persist I recommend having a store technician take a look at the device.
Copy and paste the link below into your browser's address bar for the store locator.
http://www.verizonwireless.com/b2c/storelocator/index.jsp

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

For some reason my volume on my iPad isn't working? I know how to turn it up and everything yes but I can't hear anything at all and I've tried everything can anyone help?

I can't get my volume to work and have tried everything! Anyone know anything else I can try I really don't want to send it in if I don't have 2!

I am making the assumption - based on the "tags" in your description - that you do not have sounds in apps, games and things like that - but you can hear sound when you use the music app. ......
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

Battery: I've tried everything

Similar Messages

Maybe you are looking for