Battery icon with red line

I have a curve that only displays the battery icon with the red line thru it.
I have tried 3 different batteries in it and have also tried reloading the OS thru DM but no luck. I have a second Curve that works just fine with all the batteries I have for it.
Is there anyother way to reload the OS without using DM to do it? or any other cure for the battery problem
keswan
Tech Assistant
Smith International
Two to the body, One to the head
We prefer them alive
But, We'll take them dead

Hi and welcome to the forums!
Try doing the application load with the battery out. It will error out and give a message similar to "unable to connect to device during a multi-stage load operation". Once you get the error, put the battery back in and try the application load again.
You may have to try this four or five times, but if you can "spark" it for the second it looks for the PIN and gets connected you can finish the load.
Make sense?
Thanks,
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Similar Messages

Battery Icon with Red Line on BB 8310

So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it? Is it a problem with the battery? Or is it a problemwith the phone? IS there any fix?
Mine came brand new in a box a few daysago. It came with a blue battery (C-S2). As soon as I put the battery into thephone, the dreaded Icon (battery with a red line through it) showed up. I charged it, thinking that means the batteryis empty and left it charging for over 5 hours, hoping the Icon will go away.It never did, and now 4 days later and an infinite number of battery pulls, some with a twist or two, it is still there. If it was any otherpiece of technology I would dismiss it as junk. But, oh, this is the famous BB.
Instead, I did some research, have spentupwards of 15 hours over the last 4 days, trying to figure it out. I ran intolots of things on the Net, including the crackberry postings with people sayingthat they got rid of the problem by dropping (!!) the BB from 3-4 feet,sometimes repeatedly, until it fixed itself. Others report the problem aftersome time of use (flaky construction?). On this forum alone there are at least4 recent postings with the identical problem (search for “8310 battery line”and find the post of “Spyridonas” 12-13-08, of “black_black_b” 06-10-09, of “hades” 09-27-09 and of “Alien_X” 09-28-09. None of those seems to have got the attentionof anyone from RIM, and nobody offered any meaningful solution. As people have reported time and again, it isvery unlikely to be the problem with the battery, so we are left to conclude thatthe phones are lemons.
We spend lots of money for a useless pieceof junk and nobody at RIM cares. If this was a car, it would have been recalled a long time ago. I will get my money back and buy somethingelse, maybe a Nokia or even a Moto. Watch out RIM, you are pissing off a lot ofpeople, and some of them are the wrong people to piss off.

Alien_X wrote:
I did not overlook anything.
I think you did. You pointed out each instance you could find when this fix did not work. You failed to point out the dozens of times this fix did work.
So, to answer your initial post questions:
So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it?
Not very pervasive. It certainly is not one of the top ten problems judging from the questions I see asked here and elsewhere.
Is it a problem with the battery?
Could be. Have you tried a brand new battery (I forget if you said).
Or is it a problemwith the phone?
Again, could be. There could be an issue with your battery contacts on the device.
IS there any fix?
For most, yes. We've been over that.
Try cleaning the contacts on the device. See if that helps. Try a new battery... and often new batteries are very low or close to dead upon purchase so follow the directions above to charge and bootup.
Alien_X wrote:
To: JSanders,
I had already seen this bit of lame “advice” that has been circulating on BB boards and hadtried it several times,
Oh, thank you so much. You know, you get what you give. Your initial post above did not state what you had tried several times. We don't read minds, well, I don't at least.
Alien_X wrote:
Anytime you buy a brand new item and it fails to work after 4 days of trying anything you can find I”d say you got a lemon.
You've had it four days, brand new, and you haven't returned it for a new device? That would be my first suggestion had you stated that first off. I would not keep that device if first off it didn't work. But a lemon? Nah, it's not a pervasive problem inherent to the model, which is what a lemon is normally defined as.
Alien_X wrote:
My name is neither Gambino nor Gotti,
eh, your threats make it seem so, or that you want to be. Has nothing to do with race, just your attitude here.
Alien_X wrote:
To: JSanders,
  offer no meaningful assistance whatsoever, especially for a problem that has been known for at least 10 months.
Four days or ten months?
Alien_X wrote:
Sorry to everyone else, but the personal attack was not warranted and it needed a response.
This is a community support forum. Your post above just reaks of attitude. If you're expecting users here to flock to your post to help out with that kind of attitude and silly threats, well, as you can see, it just didn't happen.
Try being nice and seeking assistance, you might just get a better response. There's been NO personal attacks on you, I don't operate that way.
Alien_X wrote:
To: JSanders,
On Moto, much as you deride it,
I'm afraid that is just indicative of whole problem here, I don't think you are reading these posts. I didn't deride the Motorola. I said you'd love it, unless you consider that derision. How odd that you would. They have great devices.
Good luck.
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My kid just got an iPod 5th gen (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line and lightning symbol. No other response at all.

Sorry about the long title.....its my first post.
My kid just got a brand new iPod 5th generation (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line on left and lightning symbol below. There is no other response at all no matter what I do, including holding both buttons down for extended period. My other kid got one and it works perfectly.....I have interchanged usb cables ports etc. but still no response....I would really appreciate any help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store since you have a hardware problem with the iPod. This is because as you said the same cable works with another iPod.
Apple Retail Store - Genius Bar

Why does screen show battery icon with red ring?

Why does screen show battery icon with red ring?

What does it give as a percent charge" The red band usually means the battery charge level is getting critically low and it needs to be recharged.

Battery Icon with Red Diagonal Line

My phone is displaying a Battery icon with a red diagonal line. I figured the battery had finally died and ordered a new battery. When I installed the new battery it displays the same thing. I have tried the Support Q&A and unplugged from the charger, removed the battery, waited a while, reinstalled the battery and then plugged into the charger. Nothing.
I tried the same procedure but used the USB cable to try to charge through the USB in case my charger was the problem.
I have waited for a while now and the icon is still displaying.
Any help?
Thanks.
Solved!
Go to Solution.

Yep! Same issue with my 8800.
Bought a new wall charger as well as a new battery as the old one had expanded.
Let's see how it goes.

Icon with red line through battery.

Please help me!
I have an icon on my blackberry that has a battery with a red line. I bought a new battery and yes, it is the correct battery. Battery works in another phone, but not in mine. I think it is not recognizing the battery. I have tried linking up with Blackberry desktop, but my phone is not turning on because it is not recognizing the battery and therefore has no power source. I have tried everything. I cannot download new software because whenever I hook it up to the computer it says it is waiting for the device to turn on. I have pushed the reset button and tried a soft reset, but nothing.
I would really like my phone to work again, but what I want most are my contacts and a recorded voice note and I am not sure they are backed up.
Sarah

And the issues started after the dropping of the BB? If so, that may void your warranty path...if it's still within the first year, that is. Given what you've described, I don't hold out much hope. Hands-on hardware-level assistance is what I think you need...which we naturally cannot provide here. I suggest you decide if it's worth what you need to go through to get that assistance (warranty or not, voided warranty or not, etc.) and then proceed accordingly.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Battery symbol with red line thru it

how do you fix the blackberry with a battery symbol with a red line thru it?

Try this first:
Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.
Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Battety problems - blank screen wit battery sign with red line

I have the blackberry 8900 curve. Recently when I put my phone on charge it would turn my BB off and turn it self back on again. My battery was about 2% and I put it on charge and the phone turned off but when I looked at my phone the red light came on and then blank screen with a battery sign with a red line through it.
I got some advice to take out battery, sim card and memory card. Which I did and my BB turned back on. However my battery was still dead so I put it back on charge and it turned off and since then my BB hasn't turned back in. I've left it on charge and nothing.
Would really appreciate it if someone could help me out on this.
K.sandhu

Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

Blank screen showing battery sign with red line - possible solution

Hi to everybody,
I had a little issue with my Blackberry curve 8350i, but I think this might go with several models. One day my Blacberry updated an application and restarted, but when restarting suddenly I got a blank screen showing a battery sign with a red line. I took out the battery and put it in again, but no luck. I searched on many forums if anyone experienced the same as me. I found a lot of topics but no solution. I called tech support of my service provide and fortunatelly I talked to a tech guy who was willing to help. He said that this error message usually might appear when the battery is faulty, not original (not my case) or device is not working, but before taking a final statement he wanted me to try something first. He said to take out the battery, the SIM card and any extern memory card. Then to clean any contacts with air. I followed his instructions and after that the device worked again without any problems. I would like to share this experience on this forum maybe this will help other to to solve similar issues.
Best regards,
Julix

Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

8800, battery symbol with red line through it. Won't boot. Please help!!!

I recently bought a 8800 and when I inserted a battery, all I got was a battery symbol with a red line through it on a dim screen. I changed batteries, tried to charge it via USB and from a wall outlet to no avail. I tried cleaning the contacts and tried uploading t a new OS, but it wont recognize the phone being connected when it actually is.    I am at the end of my rope with this phone and can't figure out what else to do. Is it just gone? Please help me
Solved!
Go to Solution.

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Battery icon with a red line

Hi
my curve has stopped working. on the screen there is a battery icon with a red line through it. have tried taking the battery out and putting it back in with no luck. any ideas ?

Hello,
I had the same problem yesterday. After troubleshooting I found that the my memory card had become corrupt causing the device to fail.
I removed the memory card and performed a soft software reboot, when the unit turned off I removed the battery and put it back inn.
My curve restarted twice on its own and now its working just fine.
I ran the same test with the memory card installed and it consistently failed.
I hope this helps.

Battery with red line after dropping 8800

Yesterday I dropped my 8800 on a laminate floor. Screen went all white. I took out battery for a few secs, then had blank screen with green led flashing. Now it just has a battery icon with a red line through it. Have I killed it? Be grateful for some help....

download desktop manager from this link
http://na.blackberry.com/eng/services/devices/
and this is the user guide
http://na.blackberry.com/eng/deliverables/5837/BlackBerry_Desktop_Manager-4.7-US.pdf
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

I'm afraid you'll have to get the phone serviced, dropping the phone must have damaged additional parts inside the phone.
But Apple will not service the phone anymore, opening the phone and replacing the battery should only be done by authorized personal, not by users.
You'll have to look for a 3rd party repair shop and see if they can fix this, sorry.

My battery drained. Screen shows battery with red line but doesn't seem to be recharding after 20 min. Should I wait or do a hard restart? I haven't backedup in ages and don't want to lose pics, contacts etc.

My battery drained. Pluged in to wall but screen shows battery with red line but doesn't seem to be recharding after 20 min. Should I wait longer or do a hard restart? I haven't backedup in ages and don't want to lose pics, contacts etc. Will a hard restart wipe all that out?

Agree with Richard:
-Your device needs both the CR and LF. To accomplish this:
option 1: Concatenate the "end of line" string constant (this is a combination of CR and LF, located in the string pallete) to all your outgoing commands. Make sure in the "Visa configure serial port" the "Termination character enable" flag is false.
option 2: Concatenate only a CR to your command's strings. Make sure in the "Visa configure serial port" the "Termination character enable" flag is TRUE AND that the termination character is set to 10 (meaning LF) which I think is the default.
Details can be seen in this link:
http://digital.ni.com/public.nsf/allkb/862567530005F09C862565BE005AB500
"Adding Termination Characters to VISA Serial Writes in LabVIEW"
Interesting would be to configure the serial port to accept not one but two termination characters. The above links refers to the document "Developer Zone Tutorial: Termination Characters in NI-VISA.", where this is supposed to be possible. The document however is 404'ed.
If someone find a working link please post it.
Regards

White screen with battery with red line across- software issue

My phone froze last week when I plugged it in for the night. The battery had been dying pretty quickly for the 2 weeks before that. So i took out the battery and put it back in and then this white screen appeared with a battery and a red line across. I replaced the battery and it still gives me the same message. I tried pluggin the fone into the computer and reloading the software from the blackberry site and still nothing. The computer is not even registering that the fone is plugged in. Help please! I am running out of ideas!

My phone froze last week when I plugged it in for the night. The battery had been dying pretty quickly for the 2 weeks before that. So i took out the battery and put it back in and then this white screen appeared with a battery and a red line across. I replaced the battery and it still gives me the same message. I tried pluggin the fone into the computer and reloading the software from the blackberry site and still nothing. The computer is not even registering that the fone is plugged in. Help please! I am running out of ideas!

Battery icon with red line

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