Battery indicator is stuck at 100%

After I upgraded by BB Z10 to 10.2.1.2102 / 2141, the battery indicator always shows 100%. Even when battery is getting depleted. Downside is that the phone suddenly shuts down when it's battery is completed discharged. Before shutting down it moemtarily shows the battery indicator color as red (empty), beeps and shuts down.
Have tried a number of things like taking battery out while charging and replacing, deleted a number of apps but no use. I think its an OS problem.
Solved!
Go to Solution.

adesdev wrote:
using application a battery tests to calibrate it.
Such as, what application? Got a link to one or are you just posting with no idea of what you're writing?
adesdev wrote:
if the battery is not healthy it was to replace the battery immediately. because if the battery is not in use kept healthy it will damage the device itself
That makes no sense.
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Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Model Information:
Serial Number:          9G95201YS4M0A
Manufacturer:          DP
Device name:          bq20z951
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0042
Hardware Revision:          0001
Cell Revision:          0119
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Charge remaining (mAh):          65262
Fully charged:          Yes
Charging:          No
Full charge capacity (mAh):          65262
Health Information:
Cycle count:          221
Condition:          Replace Now
Battery Installed:          Yes
Amperage (mA):          -1629
Voltage (mV):          8072

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Model Information:
Serial Number:          9G95201YS4M0A
Manufacturer:          DP
Device name:          bq20z951
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0042
Hardware Revision:          0001
Cell Revision:          0119
Charge Information:
Charge remaining (mAh):          9833
Fully charged:          No
Charging:          No
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Health Information:
Cycle count:          221
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -1550
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