Battery is not charging must read!!
Ok soo my macbook pro for some reason one day decided it was going to stop charging. I used my friends charger and it charges my computer fine HE also used my charger and ***? it works for his... now what is going on I mean with my charger in my macbook its reading its plugged in their but refuses to charge it whats up? i dont believe its my batter y as my friends worked perfectly fine with mine and mine with his fine. So does anyone have any ideawhy this is? I also have done an smc reset and it did not help.
Battery Information:
Model Information:
Serial Number: W0024P1HKBWZA
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0158
Charge Information:
Charge remaining (mAh): 279
Fully charged: No
Charging: No
Full charge capacity (mAh): 5329
Health Information:
Cycle count: 122
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11055
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 57
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: No
GPUSwitch: 2
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0000
Wattage (W): 0
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: No
Try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple to service battery.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
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Hi,
Yesterday I set up my computer fresh from the preload on the harddrive due to slowness, instabilities, inability to use VPN etc. After the reinstallation of OS and securiy updates, my battery does not charge anymore. The battery indicator on the front panel keeps blinking, and the Lenovo message center reports that irrepairable damage has been done to the battery and that it must be replaced.
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Solved!
Go to Solution.tbar2112, welcome to the forum,
you should check out this site if you haven't already done so.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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Satellite C855-1GQ: Battery does not charge - adapter is connected
Hello,
This is my first post here, I am hoping somebody can help me!
I have a Toshiba Satellite C855 1GQ laptop.
So, basically I managed to break the end of the original charger (the part which plugs into the laptop) and stupidly tried a similar fitting charger from another device which had a lower output than the Toshiba one,
however when I plugged it in it killed the laptop battery as well as the adapter (it was an old one anyway). I have a new battery and a new charger adapter but the battery will not charge.
When I first put the battery in it worked fine so the laptop itself is not broken, the laptop tells me that it is plugged in and charging but it just loses power until the battery goes flat.
The new charger adapter does not seem to work despite the fact that it tells me it is with a working battery. The specifications for the new adapter are the same as the original (I got a cheapish one from ebay).
Is there a fuse inside the laptop which may have blown when I stupidly used the adapter I shouldn't have? I have read a lot of possible solutions on this but none seem to be specific for my problem. Maybe the new adapter is not good enough?
Like I said, the new battery worked fine until it ran out of power so it must be the charger or something on the laptop stopping it from charging.
Any help would be much appreciated!
Cheers,
Chris D.> Is there a fuse inside the laptop which may have blown when I stupidly used the adapter I shouldn't have?
The usage of wrong and not compatible AC adapter will damage the notebooks hardware (motherboard could be affected)
Very important is the fact that the original AC adapter supports the 19V (volt) output voltage and
3.42A (ampere) output current.
Usage of Ac adaptor with different output voltage (not 19V) would affect the hardware.
The usage of AC adaptor with 19V output voltage but different ampere value should not affect the hardware.
Furthermore low ampere value (< 3A) might not be good enough for battery charging
But in case the AC adaptor is compatible, i would test definitely another, new, fully compatible battery. -
Battery is not charging anymore
My Macbook Air is 3 weeks old. when i bought it the battery worked fine however, 2 weeks later I check the battery notification in the toolbar and it says that the "battery is not charging" The led on the power connector is green. The computer turn on with the AC adapter only. can anyone help.
Obvious question: did you reset the power manager?
From: http://support.apple.com/kb/HT1411
MacBook Air
If the MacBook Air is on, turn it off.
Connect the power adaptor to a working power source.
On the MacBook Air keyboard, press (left) Shift-Control-Option along with the power button once.
Note: You must use the keys on the left side of the MacBook Air keyboard.
Wait 5 seconds and press the power button to start the MacBook Air.
Apple recommends only performing an SMC reset when the MacBook Air has been properly shutdown. This prevents issues from occurring to the file system.
While the power adaptor does not need to be connected to reset the SMC, it may be necessary in situations where the battery needs charging, or the MacBook Air has been without power for an extended period of time. -
Its been one month, my iphone 4's display is completely blackout and even its battery is not charging. I tried to restart my iPhone by pressing home and on/off button but it is also not worked. Now I'm in Nepal and here not even a single apple service center. What to do? Please help me.
You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
This is NOT Apple ,Apple do not read nor do they therefore respond
So if you would like to wind your neck in ........................
try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup -
Seeking help on followings:-
Battery showing "Not Charging" while connected to charger. Macbook working only when charger is connected but "not charging" the battery. Following is the status of battery. Please suggest what to do?
Battery Information:
Model Information:
Serial Number: W0038U4FEE1LA
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0165
Charge Information:
Charge remaining (mAh): 90
Fully charged: No
Charging: No
Full charge capacity (mAh): 4471
Health Information:
Cycle count: 260
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2
Voltage (mV): 11031
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0000
Wattage (W): 0
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: NoHi sanjoyapple,
Welcome to the Apple Support Communities!
I understand that it can be concerning when your battery is not functioning as you would expect. There are several steps that I would recommend in this situation to troubleshoot. Troubleshooting the MagSafe adaptor and possibly resetting the SMC would be two of these steps. Please read over the attached article for instructions and more information on troubleshooting batteries.
Mac notebooks: All about batteries
Cheers,
Joe -
Can anyone help me- I recently had an archive operating reinstall completed at the genius bar (so they didn't have to delete my hard drive), but now my battery says "not charging." It used to hold a 2.5 hour charge, and now nothing. Can anyone help?
Hi, Michelle. Welcome to Apple Support Communities.
Have you tried resetting the SMC? The SMC (System Management Controller) has control over the charging function, so resetting it may help. -
MBA battery does not charge when connected. Help!
My MBA battery does not charge when connected to the charger. Ive checked the other threads and followed advice but nothing seems to help.. My battery health info is good, I've tried cleaning the magnetic pins of the charger, reset smc but it still does not charge. The light on the charger is green or does not come on sometimes, and it's the same for a few Power outlets. What else can I do? Would greatly appreciate any help! Thanks.
It recognizes the charger intermittently. After cleaning, it showed the charger as connected but not charging the battery. I will try my friends charger later to see if it works. Thanks for your help!
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Genuine Lenovo Replacement Battery Does Not Charge
After reading the number of people on this forum who experienced the same problem I faced (my T61p 9 cell battery went from fine to dead overnight), I took the advice of the contributors and purchased a new, genuine Lenovo replacement battery from a seller on e-bay. I compared the new battery to my original battery and here's the test results for each of the 2 batteries;
Lenovo ThinkVantage Toolbox Log File
Tuesday, September 21, 2010 11:01:04 AM
Main Battery (Original Battery)
Battery Name: 92P1133
Manufacturer Name: Panasonic
Manufacture Date: 07-13-2008
First Used Date: 07-26-2008
Type: LION - Lithium Ion
Bar-coding Number: 1ZET587D0B7
Battery Serial Number: 370
Designed Capacity Percentage: 89
Current Charge Percentage: 0
Current Charge: 0.00 Wh
Full Charged Capacity: 74.39 Wh
Designed Capacity: 84.24 Wh
Voltage: 10.13 V
Temperature: 34 C
Cycle Count: 219
Battery Status
Test Started: 9/21/2010 11:00:15 AM
Warning Message: The battery was completely discharged and needs to be recharged.
9/21/2010 11:00:16 AM Test Finished: Warning 9/21/2010 11:00:21 AM
Lenovo ThinkVantage Toolbox Log File
Friday, October 15, 2010 11:17:30 AM
Main Battery (New replacement battery)
Battery Name: 42T4619
Manufacturer Name: SANYO
Manufacture Date: 03-25-2009
First Used Date: 10-14-2010
Type: LION - Lithium Ion
Bar-coding Number: 1ZFAS93S5PU
Battery Serial Number: 7410
Designed Capacity Percentage: 100
Current Charge Percentage: 24
Current Charge: 20.56 Wh
Full Charged Capacity: 88.50 Wh
Designed Capacity: 84.24 Wh
Voltage: 11.03 V
Temperature: 28 C
Cycle Count: 0
Battery Status
Test Started 10/15/2010 11:15:21 AM
Test Finished: Passed 10/15/2010 11:15:22 AM
After charging the replacement battery overnight, the battery gauge never went above showing 24% charged. I unplugged the AC adapter and it went from 24% to its current level of 5% in about 15 minutes. After plugging the AC adapter back into the computer, the battery will not charge.
Any advice would be greatly appreciated.
AndyIt is hard to be sure without seeing it, but best guess is that the battery charging circuitry on the motherboard has died. If you still have remaing warranty, now is the time to use it.
-
The PC does operate on the battery only, just fine (so far, as there is only 18% remaining).
The PC operates with AC plugged in also.
LED by AC input is amber (looks orange to me).
According to the User Guide that indicates charging.
Battery Check status is "OK"
I have had it on charge for over 12 hours and still at 18%.
When starting up, the battery icon shows charging movement then stops at a low level.
I measured the charger output at 20VDC (no load). Which is as specified.
I have tried all the suggestions about uninstalling and reinstalling the ACPI Complient Control Method.......etc.
Removing battery, shutting down and all the rest of suggestions.
No help.
I was told there was a BIOS update which I installed. (I'll post about that in another board). No help.
If I ever get this fixed it's going back to the vendor, Should not have this happen with less than 3 months since new.
Just got it back from repair for battery latch falling off. (Back plate was changed.)
Anything new would be appreciated.Hi @xdellman,
Thank you for your query and realize how frustrating this is.
I gathered from your post you have tried most of the troubleshooting steps to no avail.
If you check the adapter do you notice any damaged or bent pins as this can cause charging issues?
Here are two links that may also assist you.
HP ENVY and Pavilion Notebook PCs - Battery Does Not Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 8)
If this has not helped please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Please let me know the results.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
I use an HP Pavillion G with an AMD processor. At a certain point, my battery stopped charging. I had previoulsy upgraded the computer to Windows 8. While still using the Windows 8 OS, the battery issue emerged. The taskbar said the batter is plugged in but not charging. I read some forums and took some advice to reset the battery and to release its charge. No luck. I also read that a BIOS update from HP could help this issue.My computer wouldn't boot after the BIOS update. I was able to use the recovery system to return the computer to its original Windows 7 settings (silver lining). I thought this could potentially solve the problem. No dice. I tried the same solutions that I used originally - still no luck. Now, the taskbar displays the same graphic indicating that the battery is not charging, but when I move my mouse over it, it reads "plugged in and charging." The battery is not charging, however.
Thank you.Thanks for your continued help.
Indeed, the battery is closer to a year and a half old. Nonetheless, I haven't experienced something like this with other products, which is what leads me to think there may be a computer-related issue - that, coupled with the connection with Windows 8/8.1. I could very well need a new battery; I am just trying to exhaust options prior to making that purchase and I appreciate your help walking me through these stages.
I did have the HP utility center installed on my computer. It needed an upgrade, so I took care of that. The assistant claims that the battery is charged 100% - this is not confirmed if I unplug the AC adapter. When I ran the battery check, it gives me this message: -
battery is not charged after using all of my battery. what's wrong? is it about charge machine or my computer?
battery is not charged after using all of my battery.
Of course it isn't — you've just drained it. Plug your AC adapter in and charge it up again. -
Macbook Pro battery is not charging but the battery meter is full
Hi guys!
I have a 19 months macbook pro. I've tried using 2 different AC adapter but my mac's battery is still at 0% and the status says "Battery is not charging". I think my battery is dead but the LED battery indicator on my battery shows 5 lights, means its at full power.
I've tried to disconnect the AC cable and remove the battery, then press the power button for 10 sec but nothing change when i start my mac again...i also tried to reset my PRAM ( i think ) by holding a cmdopt+PR while rebooting but it didn't help to solve the problem too. I also have the battery update 1.2 installed on my mac and the results is still the same.
This is my battery info from system profiler. I hope someone can tell me what to do before I visit the Apple store.
Battery Information:
Model Information:
Serial Number: SMP-ASMB014-3658-b12
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0202
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 0
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 298
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12528
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: NoHello,
I am having some strange battery behavior. I bought a FastMac TruePower Battery that is supposed to have extended capacity. Now when the battery dies, i plug in my MagSafe to charge it and it immediately says 'not charging', but then begins to charge. It either continues to charge and gets stuck at 80% or so and reads "calculating" in the menu bar, or just jumps between 'charging' and 'not charging'. The symptoms are very strange, and FastMac already sent this battery back saying it passes all of their tests. I do not want to send it back again because they charged me to send it back to myself even though it still does not work as advertised. I have my original Macbook Pro Apple battery which still charges fine, so i assume it is a problem with the battery based on a simple process of elimination.
Battery Information:
Model Information:
Serial Number: BIT-ASMB012-***-* <Edited by Moderator>
Manufacturer: BIT
Device name: ASMB012
Pack Lot Code: 012d
PCB Lot Code: 050d
Firmware Version: 647e
Hardware Revision: 2700
Cell Revision: 0000
Charge Information:
Charge remaining (mAh): 2116
Fully charged: No
Charging: No
Full charge capacity (mAh): 5029
Health Information:
Cycle count: 24
Condition: Good
Battery Installed: Yes
Amperage (mA): 2628
Voltage (mV): 11962 -
SMC Reset and Macbook Pro Battery still not charging
Hi, I bought a new Macbook Pro the Christmas before last (2 years ago) and unfortunately didn't remember to buy the AppleCare. (Didn't have the money to purchase it as I was buying the computer) Anyway, today my charger decided to stop recharging the battery. The battery icon says the battery is charging but the LED light on the charger is not on at all and when I click on the battery status it says "Battery is Not Charging." I've already tried the usual troubleshooting and Resetting the SMC but it didn't work. I also checked the status on the battery and my computer said it was Normal. What else can I do? I really need this laptop for college and the battery has to be usable.
If available, try a different charger.
What does System Report>Power say under AC CHARGER INFORMATION?
Ciao.
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